# HubSpot CRM Integration for Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HubSpot CRM Integration for Jira the right Integration solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/238778/HubSpot-CRM-Integration-for-Jira/reviews --- HubSpot CRM Integration for Jira 4.6 (8) [View alternatives](https://www.capterra.com/p/238778/HubSpot-CRM-Integration-for-Jira/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HubSpot CRM Integration for Jira Ease of use 4.3 Customer Service 4.4 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Bryan D. Sales Engineer & Support Information Technology and Services Used the software for: 1-2 years ### "Thoughts about HubSpot CRM Integration for Jira" March 29, 2023 5.0 Overall, the HubSpot CRM Integration for Jira can be a valuable tool for businesses looking to improve their sales and development processes. However, it's always important to research and evaluates user reviews and feedback before making a decision about any software or tool. Pros I liked the improved collaboration between sales and development teams: The integration allows teams to share customer information, project details, and progress updates, enabling better communication and coordination between teams. Cons sometimes I may find the integration challenging to set up or navigate, or they may experience bugs or glitches that could impact their workflow Review Source jcM jean claude M. freelance Marketing and Advertising Used the software for: 1-2 years ### "La Technique informatique au service des Pros." December 14, 2022 4.0 Malgré des aspects techniques qui peuvent rebuter, il est quand même sûr et performant, bien que ses résultats soient très progressifs dans le temps. 7,8/10 Pros Il s'agit là d'une plateforme informatique tout en 1. Multi fonctionnelle, elle est de plus sophistiquée à souhait.. vous pouvez tout lui demander dans le domaine du e-commerce. Créez vous un potentiel de vente qui décuplera vos profits.. (tunnels de vente optimisés, marketing et emailing XXL...). L'assistance en ligne, réactive, vous aidera à mettre votre projet en perspective. J'apprécie ce logiciel plutôt haut de gamme. Cons Il est un peu difficile à assimiler au début. Le process marketing et l'automatisation se révèlent longs à donner des profits tangibles. Les abonnements sont assez chers. Je ne le conseille pas aux petits business. Review Source CS Carlos S. Quality Engineer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Hubspot supplier management" September 4, 2024 4.0 Pros Great plattaform to save and manage contacts and information regarding suppliers and costuemrs Cons Not easy to understand and configure for first time users Review Source JG Jose G. Technical Support Specialist Information Technology and Services Used the software for: 1-2 years ### "Time Saver to Reference Tickets and Cases " January 23, 2023 4.0 The capabilities of showing management Board status and progress of ongoing tickets from each platform Pros The product is a breeze to use ; few clicks and you can reference existing Jira tickets to our CRM platform Cons If a ticket changes ownership on Jira \[Title, description\] it can take some minutes to be reflected on the other side, but is something you can get used to Review Source DC David C. Team lead Information Technology and Services Used the software for: 2+ years ### "Great integration" February 20, 2023 5.0 Pros I love how easy it is to link a Hubspot contact card with a Jira case. Cons At the beginning is pretty complex to understand how the integration works, however, with time you learn the ropes. Alternatives considered [ONEiO](https://www.capterra.com/p/180990/ONEiO/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Review Source oR oskar R. Account manager Information Technology and Services Used the software for: 1-2 years ### "Best app to track escalated cases" March 13, 2023 5.0 I lacked the means to connect an existing HubSpot ticket with my Jira assistant, but with the help of this plugin, I can now do so. Pros Easy way to select and keep track of my escalated emails. Cons initially, comprehending how the integration functions can be quite complicated, but as time goes by, you become familiar with the process Review Source AE Antonio E. Customer Service Agent Information Technology and Services Used the software for: 1-2 years ### "Scaling tickets has never been easier with this!" March 7, 2023 5.0 Pros When I link a ticket from Hubspot to Jira it makes it easy to escalate tickets to a higher department without any hassle. Cons Sometimes it's hard to understand him, especially at first, but eventually, you get used to it. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/)[Workato](https://www.capterra.com/p/148729/Workato/) Review Source KW Katarzyna W. Technical Support Specialist Computer Software Used the software for: 6-12 months ### "Great integration option that works flowless!" November 25, 2022 5.0 Pros That I can count on it, it works perfectly good and I've never had any issues with it. Cons Nothing to be honest, great tool that I can only recommend. Review Source Similar Products Featured ## Related categories [Integration](https://www.capterra.com/integration-software/)