# Zendo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zendo Software - reviews, pricing plans, popular comparisons to other Customer Success products and more. Source: https://www.capterra.com/p/238786/Zendo --- # Zendo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zendo ## What is Zendo? Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. ## What is Zendo used for? [Customer Success](https://www.capterra.com/customer-success-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24.5 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zendo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://massivepixel.io/&name=Zendo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zendo 5.0 (1) VS. [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $24.5 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (55) Value For Money 5.0 (1) Value For Money 4.6 (48) Customer Service 5.0 (1) Customer Service 4.7 (54) ## Zendo alternatives Highest Rated [4.9 (122)](https://www.capterra.com/p/190125/Custify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/) Starting price $111.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/238786/Zendo/alternatives/) ## FAQs about Zendo Overview ### What company size and specific industries is Zendo built for? Zendo is designed for small to mid-sized service businesses that sell and deliver custom services, productized services, or subscriptions. It fits agencies, consultants, freelancers, and other service-based companies that need a simple way to manage offers and client delivery. Features and Usability ### What are the key features of Zendo? Zendo offers configurable workflow and workflow management, task management, and event triggered actions for process control. It also includes CRM, contact management, customer database, and customer history for account records, plus multi-channel communication, chat/messaging, knowledge base management, surveys & feedback, and usage tracking/analytics. Integrations ### Which third-party tools and platforms does Zendo integrate with? Zendo integrates with Rewardful and Zapier. These integrations cover referral and automation workflows, giving Zendo connections to a small set of third-party tools for linking customer actions with external apps and processes. Getting Started and Support ### What training and onboarding options does Zendo offer? Zendo provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of product features and setup steps. Getting Started and Support ### What customer support options does Zendo offer? Zendo provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. With no reviewer feedback on support topics available, user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Configurable Workflow Configure existing workflows to meet your organization's needs Zendo 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assemble applications and processes by dragging over and arranging pre-built components Predefined actions automatically performed on the occurance of specific events Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Notifications that are delivered to users as soon as an event occurs Monitor sales and make necessary adjustment in order to increase demand and revenue Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Essential $0.00 Pro $24.50 Flat Rate,Per Month Max $99.50 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Rewardful](https://www.capterra.com/p/196039/Rewardful/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AG Artur G. SEO Entertainment ### "The Zendo team really understood the problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2021 Pros The Zendo team really understood the problems that haunt project management. Instead of delivering yet another platform that creates even more problems, they managed to develop a tool that helps organize the way everyone on the team works in a simple way. The simplest solutions are always the best! And the biggest advantage is that Zendo is the only thing you’re going to need. Seriously. It has everything you need and nothing more. Cons I couldn't find any product cons, I am very happy with the zendo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.