# Page 2 | Bonsai Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bonsai the right Time Tracking solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/238825/Bonsai/reviews --- Bonsai 4.6 (95) [View alternatives](https://www.capterra.com/p/238825/Bonsai/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Bonsai ## Showing most helpful reviews Showing 26-50 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David C. Founder Information Technology and Services Used the software for: 1-2 years ### "Bonsai Is The Best All-Around Product For Managing a Freelancer / Small Business" August 10, 2025 5.0 I've been using Bonsai for over five years now and over that time have taken a look at the competition to see if maybe they're better or cheaper. Spoiler alert: they're not! Bonsai has everything you need to run a freelancer or small business operation all in the same UI, without having to add apps or move into different interfaces. Pros I've tried just about all the products out there for managing proposals, contracts, invoicing and more as a freelancer, and Bonsai is still the one for me. It's priced less than the competition but gives you more features, and the UI is much better than others. Cons The mobile app is great for viewing things and doing quick adds. About the main thing that it doesn't do as well is time tracking—can't be as granular on the project specifics in the mobile app as I can on the desktop app. Alternatives considered [Better Proposals](https://www.capterra.com/p/153794/Better-Proposals/)[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Dubsado](https://www.capterra.com/p/206389/Dubsado/)[17hats](https://www.capterra.com/p/144328/17hats/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing Bonsai Many of the competing products didn't have as much ability to offer clients granular options in proposals and didn't let me put in as much content on the proposals—just single line items instead of paragraphs. Some platforms required adding apps (often at extra cost) to do things that are natively built in to the Bonsai UI. Just a much better overall user experience for me as the freelancer and also for my clients. Review Source IB Ibrahim B. CEO Marketing and Advertising Used the software for: 1-2 years ### "Hello Bonsai a stable proposal platform that can use AI" April 24, 2025 5.0 Overall, it is a stable platform and has been constantly updated. I hope they will focus on agencies rather than freelancers. I also hope they would integrate other payment software for flexibility Pros Bonsai Is an All-Around great platform for a marketing agency. Its winning point is its proposals and upsell capability Cons Still Lacks Native Integrations. It sends you to Zapier for many. I Also Wish they would integrate AI for workflow like many other competitors. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Wayfront](https://www.capterra.com/p/199996/wayfront/)[Agiled](https://www.capterra.com/p/206203/Agiled/) Reason for choosing Bonsai It's stable with the least amount of bugs for the price point. Review Source RM Rodney M. Contractor Business Supplies and Equipment Used the software for: I used a free trial ### "Never give up , doit better " July 28, 2025 4.0 Well since I was victim of scam , I have been doing and learning a lot in how install the right app in mi IMac , you should doit as well Pros Very recently to this but I will give good tips, what exactly is what I like most and what is not good this app Cons In the begging is a little complicate when you do the first installation , so I almost quick , but I got good advice from friends Review Source BO Bryanna O. Office Manager Chemicals Used the software for: 1-2 years ### "Bonsai Review" September 19, 2025 5.0 Our overall experience with Bonsai has been lovely so far. We can create estimates to send to our customers, invoices and even get the signature electronically! Pros What we like best about Bonsai is that it is basically a one stop shop! Bonsai has everything that we are looking for with our company, Invoicing, security and the electronic signatures which we are very excited for. Cons There really is not anything that we least like about Bonsai. If i were to say anything at all it would be that we don't use everything they have to offer, which we will, we just haven't gotten there yet. Review Source VR Verified Reviewer Self employed Facilities Services Used the software for: Less than 6 months ### "Excellent for freelancers! (& Teams)" September 29, 2025 5.0 Overall my experience has been great! This software has saved me a lot of time because I can individually manage all of my projects aspects from this one software. Pros What I like most about Bonsai is I can visually see all my work projects, together all on one one page. Cons I have only used Bonsai for a short time period and have yet to find something that I dislike about Bonsai. Review Source VM Vesna M. Copywriter and Messaging Strategist Marketing and Advertising Used the software for: 2+ years ### "A cohesive, customizable all-in-one software for proposals, contracts, and invoices" November 19, 2024 4.0 I've been using Bonsai since 2021. I've thought about moving platforms a few times, mostly looking for something cheaper that also allows me to use my own branding, but I always end up sticking with Bonsai in the end because it allows me to customize so many other things — which, in the end, are more important to me. In the 3+ years I've used Bonsai, I've never had issues with payment processing, invoice/proposal/contract links, etc. I've never had any mishaps with it, and my clients seem to like everything I send from there. Bonsai has actually helped me look professional and prepared. Pros Things I love about Bonsai: (1) Using one tool for proposals, contracts, and invoices It's great to be able to use one tool to manage all 3 major transactional events with clients. It also makes you look like a professional when the things you send to your client all have a cohesive look and feel. (2) The granular level of customizations available for proposals, contracts, and invoices - Proposals are highly customizable. You can start with a template (and there are quite a few good ones) and customize and edit it any way you like. - You can also save your own proposals as reusable templates for future clients. - I love that the proposals have various formats for project-based packages (like allowing the client to select multiple options or making the client pick only one of several options, or not offering options at all ... it really allows you to structure your proposal in the way YOU do business). - I like that both proposals and invoices can be edited \*after\* you send them. So if a client wants to negotiate one last thing, you don't have to cancel the proposal/invoice and start over. You can edit the existing one and the link you sent them still works. - I like that I can decide whether I want to send a proposal/contract/invoice as a link in my own email or send out an "automated" looking email straight from Bonsai. I've tried both ways and both work very well. - I love the ability to completely customize fields in my invoices. Many invoice software out there doesn't allow for a lot of customization, but customization in invoicing is ultra important to me because every project is different. - I like the ability to attach a pdf to the invoice (like bank wire information if the client prefers to pay with that over a credit card payment). - For contracts you have so many different template options, it's easy to find one that matches your needs as closely as possible and then you can even convert it to a fully editable contract where you can add or remove entire clauses and make your own. Then you can save your contract as a template for future clients. - Auto-reminders for invoices are optional. I like that I can turn it on or off on a per-client basis. - There are also lots more customizations for invoices like the ability to do scheduled recurring invoices. It makes me feel like Bonsai can handle whatever business models and client projects I evolve through. (3) The ability to bill in multiple currencies. - I was shocked to discover so many invoicing platforms force you to use your own local currency (e.g., Honeybook). I'm in Canada, but many of my clients are in the U.S. and in Europe, and I prefer to bill in USD. So a multi-currency billing platform was a must for me. (4) Support is decent. - You have to use chat to access customer support, but I have always found them to respond by the next day at the latest. Cons Things I dislike or don't love about Bonsai: (1) I don't care for the calendar and project management features. I'm really picky about my booking calendar and need lots of features. So I feel like Bonsai's pricing went up for features I don't even need or use. For that reason, I ended up downgrading my Bonsai to a lower tier to make it more affordable again — which meant I had to give up custom branding. Bonsai should allow custom branding in the lower tier. The middle tier should include things like the calendar and project management and more CRM features. Don't force people to upgrade to a more expensive tier just to use custom branding. (2) For proposals, I wish Bonsai would make the currency visible to the client. A couple of my clients were confused and asked me if I was charging CAD or USD because on my side of Bonsai, I can see the currency, but on the client's side, they cannot see it. So now I have had to add a note on all my proposals "All currency is x." Bonsai should fix this. Yes, the invoice always shows it, but the proposal should show it as well! (2) The reporting is very confusing to non-USD users. When I look at my dashboard and Bonsai gives me graphs and stats about my earnings, the dropdown menu is not intuitive, and I've had to ask support to help me understand what it means. Review Source AM Andrea M. Vice President, Instructional Design Services E-Learning Used the software for: 6-12 months ### "Great Time-Tracking Features and Easy to Use" January 16, 2025 4.0 Overall, I found Bonsai to be a very good program for tracking both billable and non-billable time spent on projects. Features like the in-app timer, when I remembered to use it, were great and could track my time for me automatically. This significantly reduced the time I had to spend filling out timesheets manually at the end of each week. I found the timesheets function in Bonsai to be pretty intuitive and easy to navigate. The ability to report on time spent for an individual or the entire team was also quite useful and easy to generate. Overall, I was quite pleased with the time tracking features in Bonsai and my experience with the software was very good. Pros I really liked the in-app task timer feature. It was particularly useful on days where I needed to split my time between 2 or 3 different tasks. Cons Bonsai allows you to track time down to the task level. While the ability to see and report on time spent at that level of detail can provide some great insights, it can also quickly become cumbersome for users to report their time at that level of detail. Review Source LE Lauren E. Founder Legal Services Used the software for: Less than 6 months ### "Bonsai is the easiest CRM I've ever used!" September 25, 2024 5.0 9/10. I just started my business and tried several other CRM platforms for days and got no where. With Bonsai, I had my entire set up done in less than an hour. It's very intuitive and easy to use. Pros Bonsai is user friendly yet it has all the necessary features and is uncomplicated. I am able to integrate the needed applications to conduct business and keep everything in one place. Cons Bonsai integrates with my google calendar and gmail. This allows me to use it to send/receive emails and to schedule, however it doesn't allow me to view my calendar or email box. This is not as much of an issue regarding emails but having to navigate outside of the program for the calendar is not the best functionality. The other con is that I cannot preview the client portal as they see it; this function would make it simple to walk them through it when onboarding them (or to create a video doing so). Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Bonsai Odoo was noisy and required knowledge of how it works to set up. Bonsai was simple yet offered the integrations and features I needed. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Ease of use. Click up had all these work arounds that were difficult to integrate. Bonsai is user friendly and very intuitive. This means as my team grows, no training will be required. Review Source KS Katie S. Operations Manager Leisure, Travel & Tourism Used the software for: I used a free trial ### "Great for invoicing " August 25, 2025 4.0 Bonsai is a strong all in one system for freelancers and small service teams who want to run proposals contracts and payments without juggling multiple apps. It is quick to learn and it keeps cash flow and client communication organized. If you need heavy duty CRM or full accounting features you will still pair it with other tools but for everyday operations it delivers a smooth streamlined experience. Pros Bonsai brings proposals contracts invoicing and time tracking into one clean workspace. The templates and e signature make it fast to send professional paperwork. I like the recurring invoices retainers and automatic payment reminders. The client portal keeps messages files and approvals in one place which cuts down on email ping pong. Cons Pricing can climb as you add teammates or advanced features. Project management is fine for simple tasks but it is not as deep as a dedicated tool. Report customization is limited and invoice layouts do not offer a lot of design freedom. Multi currency and tax settings may require manual tweaks if you work across regions. Review Source DR Danaira R. Small Business Consultant Management Consulting Used the software for: Less than 6 months ### "I can't believe I didn't know about Bonsai earlier!" July 8, 2024 5.0 Love, love, love. I absolutely recommend it to anyone who asks or is struggling to organize and manage their service-based business. Give it a try! Pros Bonsai is such a great tool for freelancers and small businesses like myself. It is the most cost-effective software out there to have CRM, project management, proposal & contract management, e-signature, scheduling/booking, time & expense tracking tools in one single place. We compared the cost of having each of these tools individually with other providers, and Bonsai just can't be beaten. On top of that, the user experience is so seamlesss. Very easy to set up and looks modern and clean! Cons The only thing I don't use as much in Bonsai is the project management tool since I think there are other free alternatives out there that work and can be set up in a more customized way. But Bonsai gives a great starting point to those who have nothing like that set up now. Another thing could be that I like data and reports, but these insights in Bonsai are only included in more advanced memberships, which could turn pricey for smaller businesses. Alternatives considered [LaunchBay](https://www.capterra.com/p/10019610/Motion-io/) Review Source NW Nicole W. Owner Design Used the software for: I used a free trial ### "Bonsai, great service for all small businesses!" September 6, 2024 5.0 Excellent experience! When I requested an extension of the free trial, there was no problem. So that solved the only Con I experienced. I look forward to using Bonsai for my small business. Pros Great UI experience. Very easy to use. I have used many different invoicing softwares in the past, and I found Bonsai to be the easiest to navigate and find what I was looking for. Cons Free trial was not long enough to get a feel for the entire experience of invoicing and receiving payment. Review Source Christian G. Owner Marketing and Advertising Used the software for: 1-2 years ### "Bonsai gets me paid" June 27, 2024 5.0 4.9/5 stars, I can't complain. Bonsai does a great job of getting me paid. Pros Invoice options, and automations work well out of the box and make sense with no need for configuration. Cons The cost would be too high if I didn't get a lifetime discount through webflow. Switched from [Webflow](https://www.capterra.com/p/136159/Webflow/) They ended their client billing service. Review Source AL Anamarija L. Founder Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "Great for small businesses owners !" July 2, 2024 5.0 Pros Intuitive design and overall clean interface Cons Document customisation is limited (invoices and proposals) Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Bonsai easier to use, good price-value ratio and clean interface that has all i need in one place Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) easier and more prone to small businesses Review Source ES Eric S. Owner Information Technology and Services Used the software for: 1-2 years ### "Easy mode for Invoices, Contracts, and Time Tracking" May 23, 2024 5.0 Pros Super easy interface for on boarding clients; creating custom contracts and project proposals and then managing them ongoing; sending recurring invoices and expenses. Cons Editing recurring invoices could be made more intuitive and easier to manage. Review Source MM Matt M. Owner Information Technology and Services Used the software for: Less than 6 months ### "Great beginner platform" March 8, 2024 5.0 Pros Simple invoicing, client management for a servicing business, proposal + contract templates. Allowed me to jump-start a lot of the tedious parts. Cons Task and project management capabilities aren't really comparable to other modern systems if you're doing anything complicated. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Bonsai Bonsai just felt more like a modern application when trialing. Review Source MA Mike A. Owner Internet Used the software for: 2+ years ### "Bonsai improved my business 100%" March 19, 2023 5.0 Before Bonsai I was using many programs for proposals, CRM, invoicing, and contracts. Since switching to Bonsai I honestly have to say that I have saved several thousand dollars per year and my life has been much easier and more organized. Bonsai has systems that have automation so if a customer does one particular item the Bonsai system will automatically send an email with a form that I would like my customer to submit. Bonsai is definitely a game changer and I would highly recommend any business owner to look at their system and hopefully see the benefits that they can receive by using Bonsai. Pros Bonsai makes everything extremely streamlined and very easy and user-friendly. From the time I input a lead to creating the proposal to invoicing the customer and finalizing the project, Bonsai makes everything hassle-free and extremely easy. Cons The only suggestion I would have or like to see for Bonsai would be for them to allow me as the business owner to arrange the look and feel of how my customer dashboard is arranged. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Bonsai Bonsai is made for the small to medium size business owner and there was no need for the outrageously over priced salesforce CRM. Review Source CL C L. Managing Legal Services Used the software for: Less than 6 months ### "Excellent customer/client management for solo starting out, hope Bonsai grows with small biz" December 8, 2023 4.0 I'm glad to have found this platform, have appreciated the ways it streamlined some of my business and remain excited about its potential. I've looked at many industry specific platforms for my service industry and they all were clunky or extremely expensive. I don't need industry-specific software though, I just need a clean, easy to use project / client management platform where I can send invoices/contracts and schedule client appointments. Bonsai has some stand-out features, among the best are its scheduling and client portal (to allow clients to view an invoice or uploaded files). Bonsai works great with apple/mac/iphone OS calendar and is very useful for client onboarding / invoicing. I would love to see Bonsai develop additional features for growing businesses, even if that involved a modest add-on fee (so long as the add-on fee didn't get carried away,) Pros There is a lot to appreciate with Bonsai starting with a very nice graphical interface. Most features are super easy to roll out (with the notable exception that incoming payments are frozen for the first 2 weeks plus). The online scheduler works excellently and plays very nicely with macs. The client portal is very attractive and an easy way to share invoices / files. There are lots of great starts to automate common tasks (e.g., when a client signs a contract, send the invoice) I felt like Bonsai is a 10/10 (or close) for a very small solo just getting started. If you have a handful of clients / projects a month and work alone, this will justifiably wow and make things beautifully smooth. Cons Solo / freelancers are Bonsai's target. Many features just don't seem to work for or consider a small business with any employees. It also doesn't seem to have features suitable to handle businesses with high volume of anything (no way to track/run reports) Although there are options to add "team" members for a monthly fee, Bonsai doesn't really recognize that a business owner might need to set user permissions or have employees involved in some but not every aspect of a business. For example, users can only be designated "partners" with access to every financial detail or "collaborators" who can do next to nothing in the platform besides view an already created project. I need an assistant to create projects, send out contracts and invoices but not be given a key to the company's entire financials. Currently there is no way to do this. Contracts cannot be sent without a company signature and the signature cannot be pre-populated. We're still trying to work around these limitations. Bookkeping automatically logs processing fees as expenses and can track other manually inputted expenses but cannot track multiple bank accounts / check writing, payroll, etc. Alternatives considered [CaseFox](https://www.capterra.com/p/121682/CaseFox/)[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Daylite for Mac](https://www.capterra.com/p/116272/Daylite-for-Mac/)[Bookly](https://www.capterra.com/p/180137/Bookly/) Reason for choosing Bonsai Bonsai has a much cleaner interface, very easy entry (easy to navigate, no steep learning curve), dramatically smoother syncing with ical for macs and affordable monthly price. Review Source JE Jackie E. Graphic Designer Graphic Design Used the software for: 2+ years ### "Bonsai keeps me a loyal customer!" May 15, 2023 5.0 Bonsai has been very essential to my freelance career when I was part time to now being a full time freelancer. When starting out, I just needed the essential tools - invoicing, accounting, time tracking, contracts and proposals - which Bonsai offered immediately. Down the line, they added new features that boosted what I can also add to my workflow management such as forms, scheduling and now a cool project board view besides the generic list view! It allowed me to have a business debit account while major banks require small businesses to be active for a certain amount of time before qualifying for a business account. Overall - NO FRILLS, but still A GEM. Pros Very straightforward, simple and user-friendly. Everything a freelancer or contractor needs to keep their small business financially organized is in Bonsai. Cons I hope the mobile and desktop app would be expanded. The browser app is cool, but I would love to just click onto an app icon to access my dashboard without having to get on Chrome. Might also be great to have a client be able to access and view their mini portal on Bonsai without creating an account - this way they can view the active project I'm working on with them and access invoices. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks didn't have all the other features that Bonsai offered Review Source SB Sarah B. Owner Design Used the software for: 2+ years ### "Love Bonsai and would recommend" March 13, 2023 5.0 Pros What's NOT the most impactful LOL! I use Bonsai for EVERY PART OF MY PROJECT ( well that, and the Google Drive). From storing client information, to creating projects, invoices, time tracking, invoices, contracts et all... Bonsai has really streamlined the administration side of my small business. They are also SUPER quick to respond with support when needed. Huge Fan of Bonsai and happy I chose them over everyone else <3 Cons I would love to be able to add my accountant to the accounting area without having to add her as a partner... and I love the idea of the cash feature and envelopes just wish you could make this work with an external bank as I prefer to run my business account separate to the Bonsai system Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing Bonsai I found it to be a little more intuitive than the other products I was checking out. Review Source Charles Abraham R. Owner Graphic Design Used the software for: 6-12 months ### "Why I use Bonsai" May 11, 2023 5.0 Its been a game changer and it helped me scale my bsuiness. Pros Bonsai is easy to get started, and I was up and running in no time. I like how easily I am able to create and send invoices to my clients. Cons I wish there were a chat widget feature that I could install on my website similar to Sharpspring or HubSpot. Perhaps some collaboration with Webflow. Review Source YH Yeshe H. Owner Design Used the software for: 6-12 months ### "Consulting Business MVP" March 16, 2023 5.0 Our overall experience with bonsai is overwhelmingly positive, especially with their great customer support and their steady flow of new features. I don’t foresee us outgrowing bonsai, as the features and tools are easily scalable to service-based businesses of any size. Pros Bonsai is invaluable to us as it handles some of the most important aspects of our business. Time tracking, task management, invoicing, collecting payments, expense tracking are all handled via a user-friendly interface (website, extension, macOS app, iOS app). Bonsai is our MVT (most valuable tool)! Cons Above all else, we use bonsai for accurate time tracking on projects, so when the mac app and website suddenly wouldn’t allow us to log in, we were frustrated. Thankfully, bonsai came through with a fix that solved it. Review Source VC Victor C. Artistic Director Design Used the software for: 6-12 months ### "An ever improving platform that makes freelancing a breeze" April 7, 2023 4.0 Overall, I love this platform. It's straightforward and pleasant to look at. Once the mobile application can action creating proposals and contracts, making projects, adding clients and not just acting as a "review what's up in your business" companion application... Pros The ease of creating projects, setting up and sending proposals, and tracking billing. Cons Sometimes projects move quickly, and certain actions have to become manual. Expense tracking can be tricky as well — I've had issues (likely bugs) where my expenses double or even triple which throws off P&L reports. The mobile application is VERY limited, often defaulting to the desktop version for common actions. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing Bonsai The discount from Webflow. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Webflow Client Billing replaced some of the actions we repeat for billing for websites. The lifetime discount helps to be a customer. Review Source BP Blaine P. Owner Information Technology and Services Used the software for: Less than 6 months ### "Well worth the money" May 23, 2023 5.0 I am only one month into my new business and I'm glad I've starting using Bonsai from the beginning. My clients signed my contracts immediately when I sent them using the electronic signature as opposed to waiting for them to sign my initial paper contract. I have yet to sent my first invoice, but it looks to be very simple. I've connected my bank so I can see all my expenses in a single app. Pros The interface is very clean and intuitive and is a breeze to use. The feature that puts it above all the rest of similar products is the accounting features. For a small, simple business, I don't need to invest in another accounting product like QuickBooks. It saves on costs and keeps everything in one plane of glass. Cons The only item that I find lacking in Bonsai is there is no Kanban board or other visual way to track tasks and projects. Alternatives considered [Indy](https://www.capterra.com/p/187441/Indy/)[Moxie](https://www.capterra.com/p/252114/Moxie/) Reason for choosing Bonsai The accounting feature in Bonsai was an edge that the other products didn't have. Review Source CG Celia G. Founder Design Used the software for: 1-2 years ### "Best app for entrepreneurs and service providers!" March 16, 2023 5.0 It's been a year that I manage all my client contracts, proposals and bills with Bonsai and it has been a game changer! Thanks for this wonderful app! I always recommend it to my entrepreneur friends and colleagues that want to launch their business! Pros I love the ease of use of Bonsai, its personalized templates and the modern aspect of the app. As a designer I need to have good looking proposal and the app makes it really easy to customize documents. Cons The fees that are applied when the client pays online can be a pain point for some of my clients, and can extend to more than 3%. Bonsai is a great app but I would love to have lowers payment fees to keep my prices as they appear on my proposals. Reason for choosing Bonsai The personalized templates for proposals, bills and the online contracts that makes my whole process safe and clear for my clients. I also love the ease of use of this app and its modern aesthetic! I really matters when presenting documents to prospects and clients as a graphic designer :) Review Source VR Verified Reviewer Owner Industrial Automation Used the software for: 6-12 months ### "Nothing Good to Say About Bonsai" March 28, 2024 1.0 Pros Nothing likable about this brand or product. Cons Bonsai / Hello Bonsai is absolutely terrible. They charge ridiculous transaction fees and then hold your money up for weeks after the payment has been made. Absolutely infuriating, they have massively screwed up my business. I wish I had known this before signing up with them. I pay nearly $500 a year for their basic business services, and they charged me an additional $300 in transaction fees for my first two transactions and would not let me access the fund for over two weeks. I canceled my account with them as soon as I learned about their predatory practices. Literally, any other service would be better than Bonsai. In addition, Bonsai support is practically non-existent. I have never paid so much for a service and not been able to get an actual person on the phone to try to resolve even the most basic issues. Review Source Similar Products Featured