--- title: "Gallabox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gallabox Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/238870/Gallabox/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Gallabox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gallabox ## What is Gallabox? With Gallabox for WhatsApp Business APIs, you can increase your lead conversions, reduce your sales & support cost, engage with more customers, and get an integrated sales maximising workspace for your team. Build your 24x7 customer support WhatsApp Chatbot today with our no-code chatbot builder! ## What is Gallabox used for? [Chatbot](https://www.capterra.com/chatbot-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $23 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gallabox?[Manage this product listing](https://www.g2.com/products/gallabox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gallabox 4.5 (4) VS. [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $23 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.0 (73) Value For Money 4.0 (4) Value For Money 4.2 (58) Customer Service 4.3 (4) Customer Service 4.0 (52) ## Gallabox alternatives [4.5 (575)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (32)](https://www.capterra.com/p/10031687/Text/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (410)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [View all alternatives](https://www.capterra.com/p/238870/Gallabox/alternatives/) ## FAQs about Gallabox Overview ### What company size and specific industries is Gallabox built for? Gallabox is designed for small to mid-sized businesses that want to improve lead conversion, customer retention, and sales or support efficiency. The description does not name specific industries, so it appears suited to general sales and customer support teams across a range of sectors. Features and Usability ### What are the key features of Gallabox? Gallabox offers 2-Way Messaging, Live Chat, SMS Messaging, and Scheduled Messaging for customer communication. It also includes Chatbot, AI Copilot, and Automated Responses for automated interactions, plus CRM, Contact Management, Contact Database, Lead Generation, and Engagement Tracking for managing contacts and tracking customer activity. Pricing ### How much does it cost and what fees or limitations are included? Gallabox starts at $23 per month for the Starter plan, a flat-rate option for teams that want to broadcast offers and promotions on the go. It includes a free trial, 30+ integrations, 500+ WhatsApp message templates, and support for up to 3 users on a single WhatsApp number/channel. Integrations ### Which third-party tools and platforms does Gallabox integrate with? Gallabox integrates with Google Sheets, Razorpay, Shiprocket, Shopify, WooCommerce, and Zoho Books. These integrations cover spreadsheet management, payments, shipping, e-commerce, and accounting, giving teams direct connections to core business tools without switching between systems. Getting Started and Support ### What training and onboarding options does Gallabox offer? Gallabox provides webinars, documentation, and videos to help teams get started. Webinars support guided learning in a live format, documentation offers written reference for setup and feature review, and videos provide visual walkthroughs for self-paced learning and repeated viewing. Getting Started and Support ### What customer support options does Gallabox offer? Gallabox provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users direct access to written help and self-service resources for account questions, setup, and troubleshooting. ## Features AI summary Based on 14,838 CRM reviews Not all CRM products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Real-Time Data** (**56%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Data Security** (**51%**) Gallabox includes **Customer Database**, which gives teams a central place to store and review customer information. However, it does not offer **Data Security** or **Real-Time Data**. Instead, it provides other features that reviewers also consider important, including **Contact Database** (**47%**) and **Contact Management** (**44%**). These features help businesses keep contact records organized and maintain ongoing customer interactions, allowing teams to manage relationships more efficiently. Automated Responses 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Live Chat 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ability to chat online in real time API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Autoresponders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Chatbot 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Drip Campaigns 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send automated marketing emails based on user actions over a predetermined period Gallabox 33 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Generation: Manage the process of attracting and converting business prospects into leads - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduled Messaging: Send individual or bulk text messages at predetermined times - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.0 (4) Free Trial [View pricing plan details](https://www.capterra.com/p/238870/Gallabox/pricing/) Starter $23.00 Flat Rate,Per Month It includes: - Maximum 3 users - Broadcast and auto-response configuration - Broadcast using Excel sheets - 30+ Integrations - Segmentation of contacts - Shared team inbox with collaborative features - Single WhatsApp number/channel - Quick/canned replies - 500+ WhatsApp message templates Value for money 4.0 (4) 4.0 Based on 4 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ Shiprocket](https://www.capterra.com/p/159386/Shiprocket/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful adam S. BDE Used the software for: I used a free trial ### "Platform is nice but customer service is worst, in fact there is no customer support." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 January 8, 2025 Overall product wise its good but no one is there to help if you facing any issue. Pros Gallabox's WhatsApp Broadcasting product has been a game-changer for our business communication! The platform is incredibly user-friendly and allows us to reach our customers quickly and efficiently. Cons Platform is nice but customer service is worst, in fact there is no customer support. FO Founder Founder Used the software for: Less than 1 year ### "Easy-to-use WhatsApp automation tool with great integration features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2025 An easy-to-use WhatsApp automation tool with great integration features Pros It have multiple integration features with chatbot automation. Cons Its Analytics dashboard is not good as compare to others. Malhar J. Marketng Head Used the software for: Less than 1 year ### "Gallabox - All in one solution for whatsapp business needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2023 The experience is terrific. Personally talking, my company wasn't able to speak with its clients on a regular basis, they felt unsatisfied. Gallabox, however, fixed this issue. Our company now operates effectively and productively. Pros They offer great benefits with the package. Additionally, messaging happens quickly and is incredibly effective. Competitors is significantly more expensive than Gallabox. Cons I've been using it for a while, and I spent some time working on the Gallabox and WhatsApp integration. But given that, I don't see any product restrictions. Even so, I had a lot of trouble setting it up. But the team actively supported me. MA Marketing Marketing Used the software for: Less than 1 year ### "Gallabox Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2024 Pros Great product and great customer service Cons we are satisfied with the gallabox product ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.