--- title: "Cooleaf by ITA Group Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cooleaf by ITA Group Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/238945/Cooleaf/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Cooleaf by ITA Group Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cooleaf by ITA Group ## What is Cooleaf by ITA Group? Cooleaf helps to drive team connection and employee engagement with virtual engagement programming integrated with your MS Teams or Slack channels. Spark conversation with our content library of prompts, discussion groups, and virtual engagement activities. From DEI to employee well-being, we'll help create a strategy to elevate your culture goals. Track employee feedback and encourage a culture of appreciation from onboarding and beyond. ## What is Cooleaf by ITA Group used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[DEI (Diversity, Equity & Inclusion)](https://www.capterra.com/dei-software/) Recognitions Shortlist Overall rating Based on 124 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Employee Recognition / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Cooleaf by ITA Group alternatives Highest Rated [4.9 (4,860)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (3,857)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (2,162)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/238945/Cooleaf/alternatives/) ## FAQs about Cooleaf by ITA Group Overview ### What problems does Cooleaf by ITA Group solve? Cooleaf by ITA Group solves inconsistent employee recognition, low participation in workplace initiatives, and disconnected remote or cross-functional teams. It gives employees a central place to share public appreciation, join challenges, celebrate milestones, earn points, and redeem rewards. Team leads, HR teams, and distributed organizations benefit most from creating visible acknowledgment and stronger peer connections. Answer based on 72 reviews Overview ### Which roles and teams benefit most from Cooleaf by ITA Group? Cooleaf by ITA Group is most used by frontline banking and healthcare teams, operations staff, and administrative coordinators who need to recognize peers and reinforce workplace engagement. Managers, project and product teams use it to organize recognition campaigns, track participation, celebrate milestones, and connect distributed employees around company values. Answer based on 124 reviews Overview ### What company size and industries is Cooleaf by ITA Group built for? Cooleaf by ITA Group is built for midsize businesses, which represent 40% of reviewers, and Banking organizations at 15%. It helps global companies connect distributed teams and is intended for organizations with at least 1,000 employees. Enterprise users account for 39%, with Accounting and Automotive each representing 7%. Answer based on 124 reviews Features and Usability ### What are the key features of Cooleaf by ITA Group? Cooleaf by ITA Group includes core employee recognition and reward programs, with peer-to-peer and manager-to-employee recognition for acknowledging work. Employees can redeem points through a rewards catalog, while goal setting and tracking supports challenges and accountability. Mobile access, an employee database, and single sign-on provide convenient participation and access. Answer based on 50 reviews Overview ### How does Cooleaf by ITA Group improve employee engagement? Cooleaf by ITA Group increases employee engagement by combining peer recognition, interactive activities, wellness content, surveys, and rewards in one workplace hub. Employees across departments value seeing colleagues’ achievements and participating in shared programs. Larger organizations particularly benefit from cross-team visibility, while recognition permissions may limit who can distribute points. Answer based on 14 reviews Limitations ### How reliable is Cooleaf by ITA Group? Cooleaf by ITA Group works reliably for many employees, though some users encounter occasional posting, mobile access, and reward-delivery delays. Teams may need guidance on issuing recognition points, uploading photos, and troubleshooting the app. The platform’s notifications and general ease of use receive favorable feedback, but intermittent workflow issues can require follow-up. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Cooleaf by ITA Group integrate with? Cooleaf by ITA Group integrates with BambooHR, Namely, Paycom, and Workday HCM for HR systems; Microsoft Teams, Slack, Front, and Google Chat for communication; plus Okta, OneLogin, Zapier, LinkedIn Learning, and Litmos. It also connects with Salesloft and Lessonly for sales and learning workflows. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Cooleaf by ITA Group offer? Cooleaf by ITA Group provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing setup steps and features as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does Cooleaf by ITA Group offer? Cooleaf by ITA Group provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. Users describe the staff as helpful and concerns as addressed in a timely manner, though one reviewer reported unhelpful service when a product was misdelivered. Answer based on 5 reviews ## Who uses Cooleaf by ITA Group? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 9,471 Employee Engagement reviews Capterra data shows that buyers of employee engagement software rank the following features as their top priorities: - **Employee Management** (**48%** of reviewers rated this feature as critical) - **Employee Management** (**48%**) - **Communication Management** (**44%**) Cooleaf by ITA Group supports all three of the features reviewers rate most highly: **Employee Management**, **Employee Management**, and **Communication Management**. Together, these capabilities help businesses manage employee information more effectively, keep communication clear across the organization, and support stronger workplace participation, allowing teams to stay connected and aligned. Employee Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Mobile Access 4.8 (17) 41.18% of 17 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Reward Programs 4.8 (94) 60.64% of 94 reviewers that rated this feature as important or highly important It gives you a straightforward way to earn and redeem points for rewards like gift cards. Users think the variety of reward options, ease of redemption, and fun challenges make participation engaging and motivate employees to perform well. Employee Recognition 4.9 (56) 66.07% of 56 reviewers that rated this feature as important or highly important With this capability, you can easily acknowledge colleagues for their contributions, boosting morale and engagement. Reviewers appreciate how it fosters a sense of value, encourages positive interactions, and makes recognition visible across the organization. Reporting/Analytics 4.6 (35) 25.71% of 35 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Single Sign On 4.4 (31) 51.61% of 31 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Cooleaf by ITA Group 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Commenting/Notes: Leave comments and notes on documents for others to view - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: With this capability, you can easily acknowledge colleagues for their contributions, boosting morale and engagement. Reviewers appreciate how it fosters a sense of value, encourages positive interactions, and makes recognition visible across the organization. - Employee Resource Groups: Employee-led groups to empower diversity and inclusion in a workplace - Employee Reward Programs: It gives you a straightforward way to earn and redeem points for rewards like gift cards. Users think the variety of reward options, ease of redemption, and fun challenges make participation engaging and motivate employees to perform well. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mobile Access: Access software remotely via mobile devices - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Survey Builder: Create and manage surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.8 (124) 4.8 Based on 124 reviews ## Pricing Value for money 4.8 (93) Value for money 4.8 (93) 4.8 Based on 93 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Paycom](https://www.capterra.com/p/130949/Paycom/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Salesloft](https://www.capterra.com/p/157977/Salesloft/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (93) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (93) 4.8 Based on 93 reviews ## User reviews Overall rating 4.9 Based on 124 reviews Filter by rating Counts reflect reviews available in this feed. 5(112) 4(11) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Benefits Specialist Used the software for: I used a free trial ### "The Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2023 I enjoy my Cooleaf experience. It gives me purpose and elevates me to greatness. Pros I like the interaction between everyone regardless of their background. Cons Sometimes it takes a moment to upload/update results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZS zakarya S. calls rep agent Used the software for: Less than 1 year ### "cooleaf rules!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2023 I absolutely love cooleaf . it's a great an easy platform to use and or introduce to your company . Pros I love how easy cooleaf is to use and to add any information . Cons Honestly there isn't anything to not like about cooleaf . it's just that simple ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Teller Used the software for: Less than 1 year ### "Cooleaf" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 6, 2023 Overall I'm happy with my experience with Cooleaf. Pros I enjoy rewards aspect of the software. I think there are a lot of diverse products to choose from. Cons The page layout and gif can be confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Moving Consultant (UK) Used the software for: Less than 1 year ### "Using Cooleaf " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2023 It has helped me to get to know fellow members of your team, and it is wonderful that you can recognize helpful colleagues. So this products is great for team building Pros Great features! and very easy to use functionality. Keeps yo engaged. Cons Nothing really not to like ! Cooleaf has exceeded my expectation!! I was a bit slow to get on board at the start, especially when you are having a busy day, but now I find it fun, and have made using the app part of my routine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Claims Team Lead Used the software for: 1-3 years ### "Great for rewards and recognition." 5.0 March 3, 2023 Pros It's very user friendly. Everything is easy to find, rewards are easy to redeem, check balances and so on. Cons Some bugs with posting. Sometimes it takes several tries to add a picture to a post. Posts must contain text, I think you should be able to post just a picture. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Cash Application Specialist Used the software for: 1-3 years ### "Getting the Most Out of Cooleaf " 4.0 March 24, 2023 I have not tried to solve anything, except by giving my feedback on todays survey.And the Cooleaf is a great tool to get away from the hustle & bustle of work & life for that reason. I hope the kinks get fixed, like life nothing is perfect. I hope this survey helped & keep up the good work!! Pros The tool that is most impactful is basically being able to read on the front of the email, before you actual go into the Cooleaf site, to see what the rest of the Post is about.That is why you as the reader can decide to I want to actual go into the site or just read what I see on the email. Saves time!! Cons The features that can be improved are: logging in, I saved my password & the system still wants me to put my password in. I made sure I checked off in the Remember Me area, it still does not work. And also for Employee Recognition I found it difficult to look to see who recognized me. There should be a tab you should easily be able to go to, in order to get to that selection. I search & search to look at the comments, I sometimes give up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer PFS Used the software for: 1-3 years ### "Awesome Portal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2023 It helps a lot with team building and recognition. It gets people engaged and you are rewarded with cool prizes Pros Cooleaf makes it easy for team to recognize and be rewarded for day to day activities at work Cons I would say probably the fact that some rewards start at $25. There should be an option to start at $10 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director, International Operations Used the software for: 3-5 years ### "Great product to sngage staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2023 It is my first time using it and I find it fun, colorful so you want to use it Pros engagement gets everyone involved-reading everyone answers is fun Cons none-its is a very good product to engage with Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Gilbert B. Customer Manager Used the software for: 1-3 years ### "My Experience With Cooleaf - Very Powerful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 11, 2024 Pros Cooleaf offers more capabilities and I like ease of conducting surveys. It also helps with employee engagement and recognizing unique talents is easy. Cons Cooleaf offer cools features and no dislikes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Christian T. Manager, Operations Used the software for: 1-3 years ### "Cooleaf User Review from an employee's perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2023 Pros It is relatively easy to use. The support is prompt. Cons With many comments, it should be easier to see more of them, maybe only by showing the first few words each (so less than now)? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/238945/Cooleaf/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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