---
title: "Cooleaf Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Cooleaf the right Employee Engagement solution for you? Explore 124 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/238945/Cooleaf/reviews/"
page_type: "reviews"
language: "en"
---

Cooleaf

4.9 (124)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Reviews of Cooleaf

Ease of use

4.9

Customer Service

4.8

## Pros and Cons in Reviews

MU

Maria U

Customer Support ManagerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years.

“It also helps in employee recognition and rewarding“

September 19, 2024

HC

Hannah C

Patient Experience RepHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months.

“One struggle is that to get points, your admin must issue them, which is a struggle when admins do not know how to issue points or are unaware that they need to be issued.“

February 28, 2023

SH

Seamus H

Sales EngineerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years.

“I really enjoy using Cooleaf to shout out my colleagues for going above and beyond, learning more about DE&I through activities centered around holidays occurring throughout the year, and sharing experiences with my colleagues for random challenges.“

March 2, 2023

EG

Eliezer G

PartnerAccounting, 201 - 500 employeesUsed the software for: 1-2 years.

“The 'remember my login' information doesn't work.“

March 19, 2023

AR

Amie R

Legal SecretaryLaw Practice, 501 - 1,000 employeesUsed the software for: 1-2 years.

“I can see what they have accomplished and congratulate them accordingly without the need of a staff meeting or announcement email, and it seems more personal, making people more likely to become engaged and actually participate and view information rather than skipping over something because we are inundated with emails and announcements on a daily basis and do not have the time or energy.“

March 1, 2023

EC

Edward C

Product ManagerBuilding Materials, 10,001+ employeesUsed the software for: 6-12 months.

“Sometimes it is a little hard to navigate activities.“

March 1, 2023

BC

Barb C

Accounting AssociateAccounting, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It helps to contribute to overall job satisfaction as it gives a tangible way for you to recognize your peers and management and for them to recognize you. “

March 9, 2023

RS

Rafaella S

Lead Collections Speacialist Law Practice, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I think the notifications could get a little better, it's confusing sometimes.“

March 1, 2023

## Showing most helpful reviews

Showing 1-25 of 124 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Amie R.  
Legal Secretary  
Law Practice  
Used the software for: 1-2 years

### "An Employee's Perspective"

March 1, 2023

5.0

As an employee, I feel that Cooleaf has really helped bring our staff together. I am more aware of my coworkers, what they are like, who they are, and their achievements. I can see what they have accomplished and congratulate them accordingly without the need of a staff meeting or announcement email, and it seems more personal, making people more likely to become engaged and actually participate and view information rather than skipping over something because we are inundated with emails and announcements on a daily basis and do not have the time or energy.

Pros

What I like the most about this software is how much can be done to engage and involve your employees both with the management team and with one another. Without the need for social media, it provides a platform where employees are encouraged to get to know one another and build a community. Activities can be used to engage everyone and bring people out of their shell, while recognition and rewards incentivize the use of the app and encourages everyone to participate.

Cons

I had some trouble in the beginning getting the app to work for me, and was only able to use the website for a time, but that was likely a matter of user error rather than a matter of something wrong with the system/program. Perhaps a bit of a tutorial for using the app or troubleshooting common app problems could benefit the system, for those who are struggling?

Review Source

JW

John W.  
Credit Reporting Specialist  
Financial Services  
Used the software for: 2+ years

### "Cooleaf is the best!"

February 28, 2023

5.0

The issue of constructive feedback can often be difficult to tackle in a workplace. Cooleaf presents the platform, opportunities, and challenges that allow us to recognize, thank, and encourage each other in a simple but impactful way. It's centralized, standardized and easy to use. The rewards system encourages and rewards participation on a level that I haven't seen before.

Pros

Cooleaf presents interesting and timely challenges and information. These offerings facilitate interaction with fellow employees and sparks many conversation that wouldn't otherwise occur . We get the opportunity learn from and about each other as we respond and collaborate. It's also the perfect platform on which to recognize and encourage each other.

Cons

To date, I haven't really identified any cons.

Review Source

VF

Valerie F.  
Teller  
Banking  
Used the software for: 6-12 months

### "Cooleaf"

March 3, 2023

5.0

Overall I'm happy with my experience with Cooleaf.

Pros

I enjoy rewards aspect of the software. I think there are a lot of diverse products to choose from.

Cons

The page layout and gif can be confusing.

Review Source

DMP

Dina Marie P.  
Case Coordinator  
Legal Services  
Used the software for: 1-2 years

### "Bringing co workers together"

March 9, 2023

5.0

My overall experience with Cooleaf was rewarding and memorable. I have received some really nice comments from people on Cooleaf that I printed off and saved so I can reread them when I am having a bad day. I felt it was a great way to connect, make new friends and learn something you didn't know about someone.

Pros

Cooleaf is an easy to use product that allows employees to get to know each other, communicate and get a reward for participating. You get to know things you wouldn't normally find out about people and you can surprise them on their birthday or work anniversary. It also provides encouragement and atta boys that you may normally not receive.

Cons

There was nothing about Cooleaf I didn't like

Review Source

zS

zakarya S.  
calls rep agent  
Insurance  
Used the software for: 6-12 months

### "cooleaf rules!"

March 8, 2023

5.0

I absolutely love cooleaf . it's a great an easy platform to use and or introduce to your company .

Pros

I love how easy cooleaf is to use and to add any information .

Cons

Honestly there isn't anything to not like about cooleaf . it's just that simple !

Review Source

RO

Robert O.  
Senior Moving Consultant (UK)  
Import and Export  
Used the software for: 6-12 months

### "Using Cooleaf "

March 14, 2023

5.0

It has helped me to get to know fellow members of your team, and it is wonderful that you can recognize helpful colleagues. So this products is great for team building

Pros

Great features! and very easy to use functionality. Keeps yo engaged.

Cons

Nothing really not to like ! Cooleaf has exceeded my expectation!! I was a bit slow to get on board at the start, especially when you are having a busy day, but now I find it fun, and have made using the app part of my routine.

Review Source

ZA

Zachary A.  
Claims Team Lead  
Insurance  
Used the software for: 1-2 years

### "Great for rewards and recognition."

February 28, 2023

5.0

Pros

It's very user friendly. Everything is easy to find, rewards are easy to redeem, check balances and so on.

Cons

Some bugs with posting. Sometimes it takes several tries to add a picture to a post. Posts must contain text, I think you should be able to post just a picture.

Review Source

MF

Michelle F.  
Cash Application Specialist  
Building Materials  
Used the software for: 1-2 years

### "Getting the Most Out of Cooleaf "

March 22, 2023

4.0

I have not tried to solve anything, except by giving my feedback on todays survey.And the Cooleaf is a great tool to get away from the hustle & bustle of work & life for that reason. I hope the kinks get fixed, like life nothing is perfect. I hope this survey helped & keep up the good work!!

Pros

The tool that is most impactful is basically being able to read on the front of the email, before you actual go into the Cooleaf site, to see what the rest of the Post is about.That is why you as the reader can decide to I want to actual go into the site or just read what I see on the email. Saves time!!

Cons

The features that can be improved are: logging in, I saved my password & the system still wants me to put my password in. I made sure I checked off in the Remember Me area, it still does not work. And also for Employee Recognition I found it difficult to look to see who recognized me. There should be a tab you should easily be able to go to, in order to get to that selection. I search & search to look at the comments, I sometimes give up.

Review Source

CG

Christian G.  
PFS  
Banking  
Used the software for: 1-2 years

### "Awesome Portal"

April 18, 2023

5.0

It helps a lot with team building and recognition. It gets people engaged and you are rewarded with cool prizes

Pros

Cooleaf makes it easy for team to recognize and be rewarded for day to day activities at work

Cons

I would say probably the fact that some rewards start at $25. There should be an option to start at $10

Review Source

DW

Dianne W.  
Director, International Operations  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great product to sngage staff"

March 2, 2023

5.0

It is my first time using it and I find it fun, colorful so you want to use it

Pros

engagement gets everyone involved-reading everyone answers is fun

Cons

none-its is a very good product to engage with

Review Source

AF

Allison F.  
New Member Advisor  
Banking  
Used the software for: 6-12 months

### "Cooleaf"

May 11, 2023

5.0

Pros

I absolutely love that i can recognize members of my team!!! Plus the point system is awesome!

Cons

I forget to join some challenges, maybe a reminder email??

Review Source

JS

Joe S.  
Sales Manager  
Internet  
Used the software for: 1-2 years

### "Cooleaf is an amazing rewards Program!"

March 13, 2023

5.0

It is a fun platform and a great way to recognize and reward!

Pros

Cooleaf is easy to use and has a great variety of rewards for my employees!

Cons

I don't find any issues with it. It has been easy and fun to use!

Review Source

MP

Makaila P.  
Processor  
Automotive  
Used the software for: 1-2 years

### "Great program "

March 10, 2023

5.0

Im always excited to review my cooleaf points and options.

Pros

Cooleaf offers great rewards. Helps you stay engaged with peers.

Cons

No dislikes . Great feature to have in company.

Review Source

EG

Eliezer G.  
Partner  
Accounting  
Used the software for: 1-2 years

### "It's COOLEAF to show Appreciation"

March 19, 2023

5.0

I think it's a terrific way to recognize people for their hard work and contributions. It has created a healthy competition of high performance in our organization.

Pros

to show appreciation to employees for their efforts, and the flexibility to make public for the entire organization to read. The mandatory descriptions give COOLEAF a personal touch.

Cons

Better way to reference how many Cooleaf points have been awarded and to whom. The 'remember my login' information doesn't work.

Review Source

CW

Chris W.  
Sales Consultant  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Cooleaf Really Works"

March 2, 2023

5.0

Fun, exciting, challenging. The trivia is fun, but so are the exercise challenges.

Pros

Keeps me focused on tasks at hand, but also allows me to give our Etta-Boys and Etta-girls to colleagues that go above and beyond my expectations...and everyone sees the comments.

Cons

Can't really say I have any dislikes. It's easy to use from my desktop of mobile app. Fun and exciting ideas and competitions. Great reward opportunities and public recognition is always a great motivator!

Review Source

KE

Kiley E.  
Talent Acquisition Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "A must have! "

March 8, 2023

5.0

Pros

Not only is Cooleaf user-friendly, it also is a great way to give thanks/recognition to team members who are remote. Super fun way to get team members engaged from anywhere as well.

Cons

There is nothing I dislike about Cooleaf.

Review Source

SH

Seamus H.  
Sales Engineer  
Computer Software  
Used the software for: 1-2 years

### "A great tool to encourage employee interaction in a remote world"

March 2, 2023

5.0

I've thoroughly enjoyed using Cooleaf and have used my rewards to treat myself on many occassions!

Pros

I really enjoy using Cooleaf to shout out my colleagues for going above and beyond, learning more about DE&I through activities centered around holidays occurring throughout the year, and sharing experiences with my colleagues for random challenges. In a remote world, this is a great tool to encourage people to talk with each other about more than just work.

Cons

I wish there was a chrome extension or ability to work out of my email inbox. Currently, I must login to the app or to the Cooleaf platform to use Cooleaf.

Review Source

LAA

Laura Asuncion A.  
Moving Senior Consultant  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Cooleaf is cool"

March 2, 2023

5.0

I enjoy it a lot, and I´m sure my colleagues do too.

Pros

It provides a point of contact with employees in other offices and countries, thus increases human relation and interaction

Cons

Sometimes is difficult to find posts and challenges, a "search button" would be a nice addition

Review Source

KB

Karli B.  
Teller  
Banking  
Used the software for: 6-12 months

### "The best"

February 28, 2023

5.0

Pros

I love the employee engagement and recognition.

Cons

I dont dislike anything at all. Everything is awesome.

Review Source

MM

Mark M.  
BKM  
Accounting  
Used the software for: 1-2 years

### "Employee recognition"

February 28, 2023

5.0

Very Satisfied.

Pros

People will be rewarded and recognized through this software.

Cons

It is very helpful especially their customer support.

Review Source

AV

Andrea V.  
Branch Manager  
Banking  
Used the software for: 2+ years

### "Recognition"

May 8, 2023

5.0

I like being able to use points to buy giftcards for associates for recognition

Pros

Earn points and redeem rewards and recognize associates.

Cons

There is not really anything I don't like about it.

Review Source

EM

Erin M.  
Member Solution Specialist  
Banking  
Used the software for: Less than 6 months

### "Awesome "

May 3, 2023

5.0

Pros

How easy it is to use and navigate the website.

Cons

It is a really cool site and there isn't much I don't like about it.

Review Source

MP

Michelle P.  
Accounts Receivable Clerk II  
Accounting  
Used the software for: 1-2 years

### "Great Product!"

February 28, 2023

5.0

Pros

Cooleaf is easy to use and allows the employees at my job to work on their wellness and interact with each other.

Cons

I don't have any complaints about using the software.

Review Source

JD

Jonathan D.  
General Claims Adjuster  
Insurance  
Used the software for: 6-12 months

### "Good Platform"

February 28, 2023

5.0

Pros

Good engagement software, allows employees to remain engaged

Cons

I do not have anything I dislike about this software

Review Source

TA

Toddi A.  
Customer Care  
Hospital & Health Care  
Used the software for: 1-2 years

### "My Opinion"

March 4, 2023

5.0

Pros

It is very easy to use and convenient to let coworkers know I appreciate them.

Cons

Nothing. I think it's great. Like I said, very easy to use and convenient.

Review Source

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