# Cooleaf Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cooleaf the right Employee Engagement solution for you? Explore 124 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/238945/Cooleaf/reviews --- Cooleaf 4.9 (124) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 3rd, 2026 # Reviews of Cooleaf Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews MU Maria U Customer Support ManagerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “It also helps in employee recognition and rewarding“ September 19, 2024 HC Hannah C Patient Experience RepHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “One struggle is that to get points, your admin must issue them, which is a struggle when admins do not know how to issue points or are unaware that they need to be issued.“ February 28, 2023 MH Michael H Service Desk AnalystComputer Networking, 501 - 1,000 employeesUsed the software for: 1-2 years. “Rewarding for team work and other job functions helps create an atmosphere of trust and a feeling of accomplishment for your team.“ April 26, 2023 EG Eliezer G PartnerAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “The 'remember my login' information doesn't work.“ March 19, 2023 SH Seamus H Sales EngineerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “I really enjoy using Cooleaf to shout out my colleagues for going above and beyond, learning more about DE&I through activities centered around holidays occurring throughout the year, and sharing experiences with my colleagues for random challenges.“ March 2, 2023 EC Edward C Product ManagerBuilding Materials, 10,001+ employeesUsed the software for: 6-12 months. “Sometimes it is a little hard to navigate activities.“ March 1, 2023 AR Amie R Legal SecretaryLaw Practice, 501 - 1,000 employeesUsed the software for: 1-2 years. “I can see what they have accomplished and congratulate them accordingly without the need of a staff meeting or announcement email, and it seems more personal, making people more likely to become engaged and actually participate and view information rather than skipping over something because we are inundated with emails and announcements on a daily basis and do not have the time or energy.“ March 1, 2023 RS Rafaella S Lead Collections Speacialist Law Practice, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I think the notifications could get a little better, it's confusing sometimes.“ March 1, 2023 ## Showing most helpful reviews Showing 1-25 of 124 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PE Princess E. customer operations adviser Banking Used the software for: I used a free trial ### "Cooleaf as Cool as could be" June 12, 2024 5.0 Cooleaf can be a valuable tool for enhancing employee engagement and recognitions. Pros employee engagement customisable rewards performance tracking Cons cost Implementation learning curve Potential for over- reliance Review Source AR Amie R. Legal Secretary Law Practice Used the software for: 1-2 years ### "An Employee's Perspective" March 1, 2023 5.0 As an employee, I feel that Cooleaf has really helped bring our staff together. I am more aware of my coworkers, what they are like, who they are, and their achievements. I can see what they have accomplished and congratulate them accordingly without the need of a staff meeting or announcement email, and it seems more personal, making people more likely to become engaged and actually participate and view information rather than skipping over something because we are inundated with emails and announcements on a daily basis and do not have the time or energy. Pros What I like the most about this software is how much can be done to engage and involve your employees both with the management team and with one another. Without the need for social media, it provides a platform where employees are encouraged to get to know one another and build a community. Activities can be used to engage everyone and bring people out of their shell, while recognition and rewards incentivize the use of the app and encourages everyone to participate. Cons I had some trouble in the beginning getting the app to work for me, and was only able to use the website for a time, but that was likely a matter of user error rather than a matter of something wrong with the system/program. Perhaps a bit of a tutorial for using the app or troubleshooting common app problems could benefit the system, for those who are struggling? Review Source VF Valerie F. Teller Banking Used the software for: 6-12 months ### "Cooleaf" March 3, 2023 5.0 Overall I'm happy with my experience with Cooleaf. Pros I enjoy rewards aspect of the software. I think there are a lot of diverse products to choose from. Cons The page layout and gif can be confusing. Review Source JW John W. Credit Reporting Specialist Financial Services Used the software for: 2+ years ### "Cooleaf is the best!" February 28, 2023 5.0 The issue of constructive feedback can often be difficult to tackle in a workplace. Cooleaf presents the platform, opportunities, and challenges that allow us to recognize, thank, and encourage each other in a simple but impactful way. It's centralized, standardized and easy to use. The rewards system encourages and rewards participation on a level that I haven't seen before. Pros Cooleaf presents interesting and timely challenges and information. These offerings facilitate interaction with fellow employees and sparks many conversation that wouldn't otherwise occur . We get the opportunity learn from and about each other as we respond and collaborate. It's also the perfect platform on which to recognize and encourage each other. Cons To date, I haven't really identified any cons. Review Source DMP Dina Marie P. Case Coordinator Legal Services Used the software for: 1-2 years ### "Bringing co workers together" March 9, 2023 5.0 My overall experience with Cooleaf was rewarding and memorable. I have received some really nice comments from people on Cooleaf that I printed off and saved so I can reread them when I am having a bad day. I felt it was a great way to connect, make new friends and learn something you didn't know about someone. Pros Cooleaf is an easy to use product that allows employees to get to know each other, communicate and get a reward for participating. You get to know things you wouldn't normally find out about people and you can surprise them on their birthday or work anniversary. It also provides encouragement and atta boys that you may normally not receive. Cons There was nothing about Cooleaf I didn't like Review Source zS zakarya S. calls rep agent Insurance Used the software for: 6-12 months ### "cooleaf rules!" March 8, 2023 5.0 I absolutely love cooleaf . it's a great an easy platform to use and or introduce to your company . Pros I love how easy cooleaf is to use and to add any information . Cons Honestly there isn't anything to not like about cooleaf . it's just that simple ! Review Source RO Robert O. Senior Moving Consultant (UK) Import and Export Used the software for: 6-12 months ### "Using Cooleaf " March 14, 2023 5.0 It has helped me to get to know fellow members of your team, and it is wonderful that you can recognize helpful colleagues. So this products is great for team building Pros Great features! and very easy to use functionality. Keeps yo engaged. Cons Nothing really not to like ! Cooleaf has exceeded my expectation!! I was a bit slow to get on board at the start, especially when you are having a busy day, but now I find it fun, and have made using the app part of my routine. Review Source ZA Zachary A. Claims Team Lead Insurance Used the software for: 1-2 years ### "Great for rewards and recognition." February 28, 2023 5.0 Pros It's very user friendly. Everything is easy to find, rewards are easy to redeem, check balances and so on. Cons Some bugs with posting. Sometimes it takes several tries to add a picture to a post. Posts must contain text, I think you should be able to post just a picture. Review Source MF Michelle F. Cash Application Specialist Building Materials Used the software for: 1-2 years ### "Getting the Most Out of Cooleaf " March 22, 2023 4.0 I have not tried to solve anything, except by giving my feedback on todays survey.And the Cooleaf is a great tool to get away from the hustle & bustle of work & life for that reason. I hope the kinks get fixed, like life nothing is perfect. I hope this survey helped & keep up the good work!! Pros The tool that is most impactful is basically being able to read on the front of the email, before you actual go into the Cooleaf site, to see what the rest of the Post is about.That is why you as the reader can decide to I want to actual go into the site or just read what I see on the email. Saves time!! Cons The features that can be improved are: logging in, I saved my password & the system still wants me to put my password in. I made sure I checked off in the Remember Me area, it still does not work. And also for Employee Recognition I found it difficult to look to see who recognized me. There should be a tab you should easily be able to go to, in order to get to that selection. I search & search to look at the comments, I sometimes give up. Review Source CG Christian G. PFS Banking Used the software for: 1-2 years ### "Awesome Portal" April 18, 2023 5.0 It helps a lot with team building and recognition. It gets people engaged and you are rewarded with cool prizes Pros Cooleaf makes it easy for team to recognize and be rewarded for day to day activities at work Cons I would say probably the fact that some rewards start at $25. There should be an option to start at $10 Review Source TH Theresa H. Relationship Banker Senior Banking Used the software for: 2+ years ### "Cooleaf is a wonderful way of rewarding good service." April 19, 2023 4.0 My overall experience with Cooleaf is postive experience. As of today I am pleased that my company uses this as a form of rewarding their employees for extra efforts. Pros I love the variety of ways to redeem my rewards. They use companies that are relevant to me and redeeming my rewards has never been easier. Cons My company just recently rewarded our Branch for excellent service and each team member was awarded a certain amount of points but I have not rec'd my points yet and will need to reach out to management for help with this matter and hope that it can be resolved quickly. Review Source KJ Katera J. Check in and Inventory specialist. Logistics and Supply Chain Used the software for: Less than 6 months ### "Good and bad about cooleaf" March 7, 2023 5.0 I absolutely LOVE IT. Pros Cooleaf has awesome features, activities, challenges, rewards and it's a connected community in one. Cons It needs more activities for us to gain points. Review Source CW Chantelle W. Billing Analyst Staffing and Recruiting Used the software for: Less than 6 months ### "Cooleaf is wonderful!" April 7, 2023 5.0 I think it's great. It works well and gives us all a chance to recognize each other. Pros I love being able to get recognized and receive cool rewards for my hard work. Cons I don't love how often I receive notifications. Review Source JJ Joanna J. Completion Specialist Real Estate Used the software for: 1-2 years ### "Great Employees to Engage " March 6, 2023 5.0 My experience so far has been great. We use Cooleaf daily to interact with each other, participate in activities and earn points toward gift cards. Pros I like how easy it is to use. The features and tools are great as well. The entire organization can interact and respond to posts and questions easily. Cons There is nothing that I don't like about this software. Review Source LM Latoya M. Relationship Specialist Banking Used the software for: 6-12 months ### "Cooleaf...cool breeze" March 6, 2023 5.0 Overall, this has been a very easy system to navigate. I have used the program for companywide games and posts, as well as to redeem points. Pros I love recognition software for employees. I am happy we are able to give and recieve points for doing our jobs well. It also increases morale and camaraderie amongst co-workers. Cons This may be user error, but I have not been able to recognize everyone in our organization. I will continue to learn the program, but there have been coworkers who have been a great help that I was unable to find in the names that auto populate. Review Source AL Alvin L. Team Lead Automotive Used the software for: 6-12 months ### "Cooleaf - a valuable tool" February 28, 2023 5.0 Excellent. I love the daily, weekly and monthly activities. As a team lead being able to acknowledge someone on my team going above and beyond. It's such a valuable tool. Pros Very easy to navigate and understand. Interaction is what I like most. To be able to acknowledge co-works for their successes just makes it a much better working environment. Cons More product availability to choose from instead of gift cards. Review Source CR Cheri R. Accounts Receivable Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Interactive and Fun" February 28, 2023 5.0 Pros It's easy and fun to use. The activities are enjoyable and the rewards are pretty good. It's a great tool for recognition and rewards. Cons The app isn't as user friendly as the website. Review Source JF Jesse F. Relationship Banker Banking Used the software for: 6-12 months ### "Easy to use and intuitive." May 23, 2023 5.0 Benefits could be morale, most everyone enjoys being rewarded for doing a good job. Pros The diversity in which you can earn and spend your points. I also like how you can see the history of the acquired points. It shows you where and how you earned so that you can potentially do it again in the future. Cons Have yet to find anything difficult to use about Cooleaf, the notifications of ongoing programs are good info. I don't feel like I've been spammed, so that's good. I can't point to one specific part of the program that I like least. Review Source FF Felicia F. Experience Team Consumer Services Used the software for: 1-2 years ### "Cooleaf review" February 28, 2023 5.0 Been very easy and enjoyable. Pros It helps us a company connect with one another to show people we appreciate them. Cons That the points aren't worth more, like 50 points seems like a lot but it's really only equivalent to $5. Review Source GB Grace B. Material Expeditor Packaging and Containers Used the software for: 1-2 years ### "An Excellent Rewards Opportunity" March 24, 2023 5.0 Pros It stimulates my thought process about organizational skills, staying cool under stress, and time management. Cons The customer service was not very helpful when I had a product misdeliver. Review Source RS Rafaella S. Lead Collections Speacialist Law Practice Used the software for: 1-2 years ### "Cooleaf is amazing and I recommend it 100%." March 1, 2023 5.0 Pros I see cooleaf as a bridge between all of the employees in the firm, since the firm is so large and we have offices all over the US, cooleaf makes it easier to get to know everyone and to interact with each other. I also love the challenges. Cons I think the notifications could get a little better, it's confusing sometimes. Review Source PR Peter R. Work Force Analyst Retail Used the software for: 1-2 years ### "Love Cooleaf!" April 19, 2023 5.0 I have enjoyed the challenges and reading feedback from peers and love the rewards! Pros Participating in events/challenges with peers Cons Works great doesn't need improvements! Never had any problems! Review Source TW Tonya W. AP Coordinator Logistics and Supply Chain Used the software for: 6-12 months ### "Cooleaf is the coolest :)" February 28, 2023 5.0 Pros The ease in which it is to use and incorporate into the day-to-day work schedule without being intrusive. Cons As a user, I don't really have any cons to report. It's been great. Review Source JW Jolee W. RN Medical Practice Used the software for: 1-2 years ### "Cooleaf is great!" March 6, 2023 5.0 Enjoyable experience. Pros I love the employee engagement not only within my department but the option to see other department posts. Cons It does not connect to my Garmin watch for steps etc. Review Source MH Michael H. Service Desk Analyst Computer Networking Used the software for: 1-2 years ### "A very Cool way to recognize your colleagues" April 26, 2023 5.0 Pros Peer to peer recognition is everything. Rewarding for team work and other job functions helps create an atmosphere of trust and a feeling of accomplishment for your team. Cons None i can think of at the moment. Everything is easy to locate and use. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.