--- title: "Cooleaf by ITA Group Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cooleaf by ITA Group the right Employee Engagement solution for you? Explore 124 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/238945/Cooleaf/reviews/" page_type: "reviews" language: "en" --- Cooleaf by ITA Group 4.9 (124) [View alternatives](https://www.capterra.com/p/238945/Cooleaf/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Cooleaf by ITA Group Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews MU Maria U Customer Support ManagerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “It also helps in employee recognition and rewarding“ September 19, 2024 HC Hannah C Patient Experience RepHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “One struggle is that to get points, your admin must issue them, which is a struggle when admins do not know how to issue points or are unaware that they need to be issued.“ February 28, 2023 SH Seamus H Sales EngineerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “I really enjoy using Cooleaf to shout out my colleagues for going above and beyond, learning more about DE&I through activities centered around holidays occurring throughout the year, and sharing experiences with my colleagues for random challenges.“ March 2, 2023 EG Eliezer G PartnerAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “The 'remember my login' information doesn't work.“ March 19, 2023 AR Amie R Legal SecretaryLaw Practice, 501 - 1,000 employeesUsed the software for: 1-2 years. “I can see what they have accomplished and congratulate them accordingly without the need of a staff meeting or announcement email, and it seems more personal, making people more likely to become engaged and actually participate and view information rather than skipping over something because we are inundated with emails and announcements on a daily basis and do not have the time or energy.“ March 1, 2023 EC Edward C Product ManagerBuilding Materials, 10,001+ employeesUsed the software for: 6-12 months. “Sometimes it is a little hard to navigate activities.“ March 1, 2023 BC Barb C Accounting AssociateAccounting, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It helps to contribute to overall job satisfaction as it gives a tangible way for you to recognize your peers and management and for them to recognize you. “ March 9, 2023 RS Rafaella S Lead Collections Speacialist Law Practice, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I think the notifications could get a little better, it's confusing sometimes.“ March 1, 2023 ## Showing most helpful reviews Showing 1-25 of 124 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Benefits Specialist Insurance Used the software for: I used a free trial ### "The Review" March 1, 2023 5.0 I enjoy my Cooleaf experience. It gives me purpose and elevates me to greatness. Pros I like the interaction between everyone regardless of their background. Cons Sometimes it takes a moment to upload/update results. Review Source zS zakarya S. calls rep agent Insurance Used the software for: 6-12 months ### "cooleaf rules!" March 8, 2023 5.0 I absolutely love cooleaf . it's a great an easy platform to use and or introduce to your company . Pros I love how easy cooleaf is to use and to add any information . Cons Honestly there isn't anything to not like about cooleaf . it's just that simple ! Review Source VF Valerie F. Teller Banking Used the software for: 6-12 months ### "Cooleaf" March 3, 2023 5.0 Overall I'm happy with my experience with Cooleaf. Pros I enjoy rewards aspect of the software. I think there are a lot of diverse products to choose from. Cons The page layout and gif can be confusing. Review Source RO Robert O. Senior Moving Consultant (UK) Import and Export Used the software for: 6-12 months ### "Using Cooleaf " March 14, 2023 5.0 It has helped me to get to know fellow members of your team, and it is wonderful that you can recognize helpful colleagues. So this products is great for team building Pros Great features! and very easy to use functionality. Keeps yo engaged. Cons Nothing really not to like ! Cooleaf has exceeded my expectation!! I was a bit slow to get on board at the start, especially when you are having a busy day, but now I find it fun, and have made using the app part of my routine. Review Source ZA Zachary A. Claims Team Lead Insurance Used the software for: 1-2 years ### "Great for rewards and recognition." February 28, 2023 5.0 Pros It's very user friendly. Everything is easy to find, rewards are easy to redeem, check balances and so on. Cons Some bugs with posting. Sometimes it takes several tries to add a picture to a post. Posts must contain text, I think you should be able to post just a picture. Review Source MF Michelle F. Cash Application Specialist Building Materials Used the software for: 1-2 years ### "Getting the Most Out of Cooleaf " March 22, 2023 4.0 I have not tried to solve anything, except by giving my feedback on todays survey.And the Cooleaf is a great tool to get away from the hustle & bustle of work & life for that reason. I hope the kinks get fixed, like life nothing is perfect. I hope this survey helped & keep up the good work!! Pros The tool that is most impactful is basically being able to read on the front of the email, before you actual go into the Cooleaf site, to see what the rest of the Post is about.That is why you as the reader can decide to I want to actual go into the site or just read what I see on the email. Saves time!! Cons The features that can be improved are: logging in, I saved my password & the system still wants me to put my password in. I made sure I checked off in the Remember Me area, it still does not work. And also for Employee Recognition I found it difficult to look to see who recognized me. There should be a tab you should easily be able to go to, in order to get to that selection. I search & search to look at the comments, I sometimes give up. Review Source CG Christian G. PFS Banking Used the software for: 1-2 years ### "Awesome Portal" April 18, 2023 5.0 It helps a lot with team building and recognition. It gets people engaged and you are rewarded with cool prizes Pros Cooleaf makes it easy for team to recognize and be rewarded for day to day activities at work Cons I would say probably the fact that some rewards start at $25. There should be an option to start at $10 Review Source DW Dianne W. Director, International Operations Logistics and Supply Chain Used the software for: 2+ years ### "Great product to sngage staff" March 2, 2023 5.0 It is my first time using it and I find it fun, colorful so you want to use it Pros engagement gets everyone involved-reading everyone answers is fun Cons none-its is a very good product to engage with Review Source GB Gedion B. Customer Manager Media Production Used the software for: 1-2 years ### "My Experience With Cooleaf - Very Powerful" September 10, 2024 4.0 Pros Cooleaf offers more capabilities and I like ease of conducting surveys. It also helps with employee engagement and recognizing unique talents is easy. Cons Cooleaf offer cools features and no dislikes. Review Source CT Christian T. Manager, Operations Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Cooleaf User Review from an employee's perspective" March 1, 2023 5.0 Pros It is relatively easy to use. The support is prompt. Cons With many comments, it should be easier to see more of them, maybe only by showing the first few words each (so less than now)? Review Source VP Vickie P. Relationship Banker Banking Used the software for: 2+ years ### "Love my credit card rewards" March 6, 2023 5.0 There are no disadvantages with the program Pros Great way to add benefits to my sales position Cons I wish there were more gifts for fewer reward points Review Source YM Yasmine M. Transit Cover Assistant Logistics and Supply Chain Used the software for: Less than 6 months ### "In overall, Cooleaf is a good product" May 11, 2023 5.0 Pros \- Seeing and feeling the positive vibes in the workplace. - The Reward program. - The wellness and well-being activities Cons We need more options to redeem the rewards points. Review Source BW Brandi W. Tech support Telecommunications Used the software for: 2+ years ### "Easy Friendly " February 28, 2023 5.0 Cooleaf has been great when bringing the company together for doing challenges and being able to see each others progress. Pros The whole company is involved and it just makes life so much easier. Cons I think the most recent changes of updating the clear notifications has made a huge difference. Review Source EG Eliezer G. Partner Accounting Used the software for: 1-2 years ### "It's COOLEAF to show Appreciation" March 19, 2023 5.0 I think it's a terrific way to recognize people for their hard work and contributions. It has created a healthy competition of high performance in our organization. Pros to show appreciation to employees for their efforts, and the flexibility to make public for the entire organization to read. The mandatory descriptions give COOLEAF a personal touch. Cons Better way to reference how many Cooleaf points have been awarded and to whom. The 'remember my login' information doesn't work. Review Source CW Chris W. Sales Consultant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Cooleaf Really Works" March 2, 2023 5.0 Fun, exciting, challenging. The trivia is fun, but so are the exercise challenges. Pros Keeps me focused on tasks at hand, but also allows me to give our Etta-Boys and Etta-girls to colleagues that go above and beyond my expectations...and everyone sees the comments. Cons Can't really say I have any dislikes. It's easy to use from my desktop of mobile app. Fun and exciting ideas and competitions. Great reward opportunities and public recognition is always a great motivator! Review Source KE Kiley E. Talent Acquisition Specialist Information Technology and Services Used the software for: 6-12 months ### "A must have! " March 8, 2023 5.0 Pros Not only is Cooleaf user-friendly, it also is a great way to give thanks/recognition to team members who are remote. Super fun way to get team members engaged from anywhere as well. Cons There is nothing I dislike about Cooleaf. Review Source SH Seamus H. Sales Engineer Computer Software Used the software for: 1-2 years ### "A great tool to encourage employee interaction in a remote world" March 2, 2023 5.0 I've thoroughly enjoyed using Cooleaf and have used my rewards to treat myself on many occassions! Pros I really enjoy using Cooleaf to shout out my colleagues for going above and beyond, learning more about DE&I through activities centered around holidays occurring throughout the year, and sharing experiences with my colleagues for random challenges. In a remote world, this is a great tool to encourage people to talk with each other about more than just work. Cons I wish there was a chrome extension or ability to work out of my email inbox. Currently, I must login to the app or to the Cooleaf platform to use Cooleaf. Review Source LAA Laura Asuncion A. Moving Senior Consultant Logistics and Supply Chain Used the software for: 6-12 months ### "Cooleaf is cool" March 2, 2023 5.0 I enjoy it a lot, and I´m sure my colleagues do too. Pros It provides a point of contact with employees in other offices and countries, thus increases human relation and interaction Cons Sometimes is difficult to find posts and challenges, a "search button" would be a nice addition Review Source KB Karli B. Teller Banking Used the software for: 6-12 months ### "The best" February 28, 2023 5.0 Pros I love the employee engagement and recognition. Cons I dont dislike anything at all. Everything is awesome. Review Source MM Mark M. BKM Accounting Used the software for: 1-2 years ### "Employee recognition" February 28, 2023 5.0 Very Satisfied. Pros People will be rewarded and recognized through this software. Cons It is very helpful especially their customer support. Review Source AV Andrea V. Branch Manager Banking Used the software for: 2+ years ### "Recognition" May 8, 2023 5.0 I like being able to use points to buy giftcards for associates for recognition Pros Earn points and redeem rewards and recognize associates. Cons There is not really anything I don't like about it. Review Source EM Erin M. Member Solution Specialist Banking Used the software for: Less than 6 months ### "Awesome " May 3, 2023 5.0 Pros How easy it is to use and navigate the website. Cons It is a really cool site and there isn't much I don't like about it. Review Source MP Michelle P. Accounts Receivable Clerk II Accounting Used the software for: 1-2 years ### "Great Product!" February 28, 2023 5.0 Pros Cooleaf is easy to use and allows the employees at my job to work on their wellness and interact with each other. Cons I don't have any complaints about using the software. Review Source JD Jonathan D. General Claims Adjuster Insurance Used the software for: 6-12 months ### "Good Platform" February 28, 2023 5.0 Pros Good engagement software, allows employees to remain engaged Cons I do not have anything I dislike about this software Review Source TA Toddi A. Customer Care Hospital & Health Care Used the software for: 1-2 years ### "My Opinion" March 4, 2023 5.0 Pros It is very easy to use and convenient to let coworkers know I appreciate them. Cons Nothing. I think it's great. Like I said, very easy to use and convenient. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.