# Baton Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Baton Software - reviews, pricing plans, popular comparisons to other Digital Adoption Platform products and more.

Source: https://www.capterra.com/p/238951/Baton/pricing

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# 

 Baton Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Baton

## What is Baton?

Baton's software implementation management platform helps automate, simplify and accelerate even the most complex onboarding projects. With Baton, project participants enjoy real-time visibility into status reporting, without the frustrations of chasing down weekly status updates via email, spreadsheets or other outdated processes. Accelerate time-to-value and extend customer lifetime value by winning over your SaaS customers when it matters most, during the onboarding process.

## What is Baton used for?

[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/)[Customer Success](https://www.capterra.com/customer-success-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Baton?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hellobaton.com/&name=Baton)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Baton

0.0

VS.

[4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

Starting Price

Contact vendor

Starting Price

$111

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (89)

Value For Money

0.0 (0)

Value For Money

4.7 (85)

Customer Service

0.0 (0)

Customer Service

4.8 (87)

## Baton alternatives

[4.7 (127)](https://www.capterra.com/p/232772/Rocketlane/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (79)](https://www.capterra.com/p/142263/Thought-Industries/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[VisualSP](https://www.capterra.com/p/231457/VisualSP/)

[4.9 (22)](https://www.capterra.com/p/231457/VisualSP/reviews/)

Starting price

$6574.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/231457/VisualSP/)

[View all alternatives](https://www.capterra.com/p/238951/Baton/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Configurable Workflow

Configure existing workflows to meet your organization's needs

Customer Engagement

Initiate interactions with customers by proactively starting conversations or providing informational content

Customer History

Access previous interactions or concerns to maintain customer relationships

Customizable Reports

Alter the layout and content of reports

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Baton 19 features

Configure existing workflows to meet your organization's needs

Initiate interactions with customers by proactively starting conversations or providing informational content

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Create, manage and track all task activities and progression

Track and interpret metrics on the usage of company resources

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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