# Messaging Studio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Messaging Studio Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/238954/Messaging-Studio/alternatives --- # Messaging Studio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Messaging Studio ## What is Messaging Studio? DEPLOY NATIVE SALESFORCE CHAT EXPERIENCES ON SUPPORTED MESSAGING CHANNELS Design chat experiences with Einstein Bot, Digital Engagement and Live Agent and use Messaging Studio's point-and-click interface to publish them to multiple channels. MOVE CONVERSATIONAL COMMERCE TO THE TOP OF THE FUNNEL Launch conversational experiences from Google Search and Maps using Google Business Messages, bringing chat up the funnel to where the purchase journey begins. ## What is Messaging Studio used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Messaging Studio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.1440.io/&name=Messaging Studio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Messaging Studio 5.0 (1) VS. [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (16,293) Value For Money 0.0 (0) Value For Money 4.5 (11,362) Customer Service 3.0 (1) Customer Service 4.4 (10,583) ## Messaging Studio alternatives [4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.4 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month [4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Autoresponders 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Canned Responses 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Shortcuts for inputting frequently used messages Chat/Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Customizable Branding 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Real-time Consumer-facing Chat 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Reporting/Analytics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Messaging Studio 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Store and organize documents in a centralized system Public or private sharing of digital files such as documents, audio/video, images, and more Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Copy on the page or chat window encouraging the user to engage with the chat option Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Allow users to access multiple services after entering their login credentials once Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing ### Starting price Contact vendor for pricing Free trial not available ## Integrations [ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RP Rudra prasad C. Freelancer Design ### "How is my experience in messaging studio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 6, 2022 Pros I have been using it for very long time It's easy to texting, live chating etc Cons everything is good but one thing is that video call is not so good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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