--- title: "Duoplane Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Duoplane Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/238973/Duoplane/" page_type: "product" language: "en" --- # Duoplane Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Duoplane ## What is Duoplane? If you’re feeling the pain of manually processing purchase orders, inputting tracking information & inventory data then finding errors in your overall fulfillment process, Duoplane is your new best friend. Duoplane automatically splits orders and sends them to your drop ship suppliers in many different formats (Email, PDF, Excel, XML, JSON, EDI). Completely automate your backend processes: order management, inventory syncing, shipment feeds, invoice payments, analytics reporting, and more. ## What is Duoplane used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Dropshipping](https://www.capterra.com/dropshipping-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Duoplane?[Manage this product listing](https://www.g2.com/products/duoplane-dropshipping-automation/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Duoplane 5.0 (5) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $299 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.0 (111) Value For Money 5.0 (5) Value For Money 3.9 (108) Customer Service 5.0 (5) Customer Service 3.8 (109) ## Duoplane alternatives [SellerChamp](https://www.capterra.com/p/179124/SellerChamp/) [4.4 (111)](https://www.capterra.com/p/179124/SellerChamp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179124/SellerChamp/) [Kentro](https://www.capterra.com/p/268142/Kentro/) [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268142/Kentro/) [Jazva](https://www.capterra.com/p/150790/Jazva/) [3.5 (23)](https://www.capterra.com/p/150790/Jazva/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 61% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150790/Jazva/) Highest Rated [Jolt Fulfillment System](https://www.capterra.com/p/201336/Jolt/) [5.0 (4)](https://www.capterra.com/p/201336/Jolt/#reviews) Starting price $8500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201336/Jolt/) [View all alternatives](https://www.capterra.com/p/238973/Duoplane/alternatives/) ## FAQs about Duoplane Overview ### What company size and specific industries is Duoplane built for? Duoplane is designed for e-commerce retailers that manage multiple vendors, suppliers, and warehouses. It fits businesses in online retail that need to coordinate order and inventory workflows across several external partners and storage locations, especially companies operating at a multi-supplier, multi-warehouse scale. Features and Usability ### What are the key features of Duoplane? Duoplane offers order management, order routing, order processing, and order tracking, along with inventory management, inventory tracking, and purchase order management. It also includes EDI, accounting integration, reporting & statistics, real-time data synchronization, alerts/notifications, multi-channel management, shipping management, and returns management. Integrations ### Which third-party tools and platforms does Duoplane integrate with? Duoplane integrates with 10 third-party tools and platforms, including eCommerce and shipping systems such as BigCommerce, Shopify, Shopify Plus, ShipStation, ShippingEasy, Shippo, SkuVault Core, SKULabs, Online Auction System, and Xero. Getting Started and Support ### What training and onboarding options does Duoplane offer? Duoplane provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Duoplane offer? Duoplane provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat for customer support. No reviewer feedback on support experience is available, so its response speed, helpfulness, and common pain points cannot be assessed from user comments. ## Features AI summary Based on 8,724 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Duoplane supports **Data Security** and **Order Management**, giving businesses the tools to protect sensitive information and handle purchasing workflows more efficiently. However, it does not include **Website Management**. Instead, it offers other important eCommerce capabilities that reviewers also value, including **Shopping Cart** (**46%**), **Inventory Management** (**45%**), and **Mobile Access** (**45%**). These features help businesses manage product availability, support buying across devices, and process transactions more effectively, allowing teams to keep operations organized and serve customers more consistently. Order Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Inventory Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shipping Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Multi-Store 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage multiple teams and operations from a central location Returns Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold Duoplane 37 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Product Catalog: Present a catalog of inventory that customers can view - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping: Plan deliveries based on inventory availability, transportation costs, and order priority. - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Basic $299.00 Per User,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Shippo](https://www.capterra.com/p/146146/Shippo/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ SkuVault Core](https://www.capterra.com/p/139964/SkuVault/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MW Matthew W. Co-Founder Consumer Goods ### "Successful 2 Years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2021 Helped us scale from a start up to a mid sized company Pros We had several changes needed. The Support team was very helpful. Not only did they complete the tasks.. they showed us how to do them in the future. Cons Couldnt change parent/child bundles on orders that were already in the system and not downloaded. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 13, 2021 Thank you for the review Matthew, we really enjoy working with your company! JS Joann S. President Retail ### "Awesome system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 Pros Reliable software, rarely has bugs or issues; Support is very responsive and not only do they tell you why the problem happened, but they fix it for you instead of having you do it yourself. Cons It's been so flexible, no complaints. They can customize almost anything. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 13, 2021 We are happy to hear that you see us as reliable as that is our #1 goal! Thanks very much for the review. CJ Chris J. Owner & COO Food & Beverages ### "Must have for any drop-ship eCommerce owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2021 I couldn't name a more valuable complementary third-party app to our eCommerce store. Duoplane is like having a buddy on your virtual team. We're a two-person company and want to avoid hiring employees when we can automate any task. Duoplane was built exactly for us. The piece of mind of never getting a PO or vendor invoice wrong with thousands of SKUs is so important. We've focused on sales, marketing and sourcing new products instead of getting bogged down with order management and doubled our sales in three years! Pros We replaced a email and paper-based order management system that was error-prone and time-consuming with Duoplane. It has been nothing short of spectacular for automating order fulfillment for our drop-ship eCommerce. We provide convenient product bundles for our shoppers and Duoplane handles this with ease, even with thousands of SKUs. This is something a lot of vendors struggle with. Integration with our BigCommerce store and QuickBooks accounting system has been perfect. The system is flexible enough to handle everything we throw at it and customer support is always fast. I don't think we've had a single downtime in 2-3 years. We've managed to almost completely automate our 7-figure eCommerce business and avoid hiring employees to manage orders, shipping, and invoicing. Their search feature is amazing. We often find ourselves just searching for a company name or contact to lookup old orders because the search feature in BigCommerce and QuickBooks is so poor. Cons Order profitability is always something that's tough to track. I'd love for Duoplane to present this in their dashboard considering they know the price, cost, and shipping for every order. It would allow us to examine whether to increase prices or shipping for low margin SKUs. Changes to orders are always tedious but I'm not sure how I would change it. Recently, we've had to deal more with backorders and we give the customer an opportunity to switch to a different color or different product altogether. We have to go back to the source system (BigCommerce store) to edit the order. Then, in Duoplane we have to send a note to cancel the existing PO and move everything to a new PO. Alternatives considered [Spark Shipping](https://www.capterra.com/p/200238/Spark-Shipping/) [Order Desk](https://www.capterra.com/p/174891/Order-Desk/) [Ordoro](https://www.capterra.com/p/132074/ordoro/) [Descartes Finale](https://www.capterra.com/p/149851/Finale-Inventory/) Reasons for choosing Duoplane It was a perfect match for our business - nothing more or less. The onboarding call answered every question we had about integrating with our store and accounting systems, emailing POs to vendors, allowing our vendors or our staff to enter tracking and invoicing details, and flawlessly handling bundles. It was love at first sight! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2021 Our goal is to make our customers lives easier and more efficient. We appreciate the review and kind words. Thank you! RW Ryan W. Managing Partner Retail ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2021 The customer service team is amazing and helpful. The software is powerful and simple. Pros Duoplane was a game changer for us. It not only helped streamline our complicated order fulfillment system but it also helped us manage a complicated and unique inventory system. Cons If I had to find something wrong with the software, I might say that editing partially fulfilled orders is a bit of a pain. That said, I totally understand that it is Shopify that makes it a pain but I do wish there was a better solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2021 We are so excited to hear that we were a game changer for your company. We really enjoy working with you! JB Jessee B. President Retail ### "Very good software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2021 In my opinion, this is one of the best integration for a dropshipping business. I've saved so much time with this software. Pros The team at Duoplane have taught about almost everything. Many times, we wanted to add a new automation to our business and by miracle, Duoplane had this automation already there ready to use. It really helped us grow our business. Cons We would like to update many locations in Shopify. This is not yet offered by the app unfortunately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2021 We are so happy to hear that we keep surprising you with our features! Enjoy growing your business while we take care of the manual tasks :) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.