# CustoCentrix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CustoCentrix Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/239078/CustoCentrix --- # CustoCentrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CustoCentrix ## What is CustoCentrix? A platform which is entirely dedicated to Belgian retailers helping them to speed up customer data collection at their points of sale. CustoCentrix Give your relationship marketing and omnichannel loyalty programmes a boost by identifying and gaining a better insight into the customers who visit your points of sales Shared updating of personal data based on eID Consent management Loyalty Programs & Vouchers Marketing Automation Geomarketing & Catchment Areas Trade marketing portal ## What is CustoCentrix used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Data Management Platforms](https://www.capterra.com/data-management-platforms-software/)[Email Verification Tools](https://www.capterra.com/email-verification-tools-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CustoCentrix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.freedelity.be/&name=CustoCentrix) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CustoCentrix 4.5 (2) VS. [4.3 (13)](https://www.capterra.com/p/148284/BlueConic/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 3.8 (495) Value For Money 4.0 (2) Value For Money 3.8 (374) Customer Service 5.0 (2) Customer Service 4.2 (386) ## CustoCentrix alternatives [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (87)](https://www.capterra.com/p/174023/Customer-io/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox API Application programming interface that allows for integration with other systems/databases Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Behavioral Analytics Track and analyse user behavior within a system or network Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content CustoCentrix 83 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Report on email bounce rate statistics Verify mass email intake Process of sending a large number of documents, messages or emails to multiple recipients at once Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Manage various distribution channels, build relations with channel partners, and track their performance Identify customers at risk of migration and activate strategies to retain them Track the amount of clicks on individual products to measure campaign results Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Combining data from different sources and providing a unified view Examines, analyzes, and organizes data to create relevant summaries or graphs. Protect sensitive data for digital privacy Process of checking different types of data for accuracy to avoid errors or inconsistencies Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Verify the domain of an email address Send automated marketing emails based on user actions over a predetermined period Compare new data with existing records to detect duplicate entries Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Games or game-like elements to track progress and reward accomplishments Ensure compliance with the General Data Protection Regulation protocols Store and manage images Captures invoice data and maintains comprehensive records for auditing and reporting purposes Automatically identify and save contact information of potential customers Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Allows users to manage data from a number of sources Send personal messages to clients or attendees Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Send messages via SMS Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (2) 4.0 Based on 2 reviews ## Integrations [ Qualifio](https://www.capterra.com/p/147199/Qualifio/)[ ACTITO](https://www.capterra.com/p/155349/ACTITO/)[ SAP Marketing Cloud](https://www.capterra.com/p/227339/SAP-Marketing-Cloud/)[ Selligent](https://www.capterra.com/p/164255/Selligent/)[ Emarsys](https://www.capterra.com/p/250553/Emarsys/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Aurore S. Responsable marketing Food Production ### "Les possibilités qu'offrent Custocentrix sont une mine d'or pour le marketeur !" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 14, 2022 A l'heure actuelle, nous n'avons pas encore développé un taux de couverture suffisant; nous devons y travailler en éduquant nos vendeuses. L'intégration caisse est prévue d'ici un mois. Lorsque ces 2 facteurs seront "résolus", nous serons en mesure d'utiliser pleinement l'outil ! Pros La récolte de données va nous permettre de réaliser un plan communication beaucoup plus affiné et adapté à nos clients, en personnalisant les messages. CustoCentrix propose également un module de geomarketing, que nous n'utilisons pas encore mais qui nous sera utile prochainement. Cons Il n'est pas toujours intuitif de trouver l'information recherchée dans la plateforme. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 18, 2022 Thx for your review Aurore! Success to you and your team. ED Eric d. Senior Consultant Marketing and Advertising ### "Une solution pragmatique dédiée aux acteurs du retail (commerce de détail)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2022 Très satisfait du professionnalisme de l'équipe. Une solution adoptée par les équipes de terrain, dont le personnel en caisse. Permet de doper le % des ventes reliées au profil des clients, de collecter plus de données, plus rapidement et avec moins d'efforts. Pros La méthode de collecte de données, la logique de mutualisation de la tenue à jour des données entre enseignes (plus de souci de data quality), l'intégration avec notre système de caisse. Le niveau de conformité GDPR grâce à MyFreedelity. La couverture fonctionnelle est assez impressionnante. Gestion de programmes de fidélité, geomarketing, zones de chalandise, marketing automation, Segmentation RFM, ... Cons Pas vraiment. Le bénéfice du caractère intégré est plus important que l'usage de certaines solutions spécialisées mais complexe à intégrer entre elles. Reasons for choosing CustoCentrix Data Quality Couverture fonctionnelle adaptée aux besoins du secteur du retail Coût global de possession Conformité GDPR professionnalisme et implication des équipes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 18, 2022 Thx for your review Eric! Success to you and your team. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)