# Homhero Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Homhero Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/239136/HOMHERO/reviews --- # Homhero Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Homhero ## What is Homhero? Homhero is Australia's leading holiday rental management software providing tools for property managers to automate day-to-day business tasks, including managing listings across online travel agencies (OTAs), creating cleaning checklists, communicating with owners and guests and scanning invoices. Key features include guest communication, channel management, website booking engine and apps for owners and cleaners. ## What is Homhero used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Homhero?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://homhero.com.au&name=Homhero) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Homhero 5.0 (15) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 4.6 (1,524) Value For Money 4.7 (15) Value For Money 4.6 (1,456) Customer Service 5.0 (15) Customer Service 4.7 (1,497) ## Homhero alternatives [4.5 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/239136/HOMHERO/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 5.0 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Availability Management 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Third-Party Integrations 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Electronic Payments 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Mobile App 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Access the system via a mobile application Payment Processing 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Homhero 45 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Plan, manage, and track the financial activities of an individual or organization To be used by the hospitality industry Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Access the system via a mobile application Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels More than one location Book meetings and appointments through a website or digital platform Accept and process online payment transactions Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.9 (15) 4.9 Based on 15 reviews ## Pricing Value for money 4.7 (15) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.7 (15) 4.7 Based on 15 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Vrbo](https://www.capterra.com/p/233391/Vrbo/)[ Operto](https://www.capterra.com/p/248282/Operto-Connect/)[ Doinn](https://www.capterra.com/p/165679/Doinn/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 5.0 Based on 15 reviews Filter by rating 5(15) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KL Katie L. Holiday Specialist Real Estate ### "Excellent program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 20, 2026 Excellent program, great all rounder with lots of features, always being improved/developed and fantastic support team Pros Excellent array of features, very knowledgeable team and short wait time. Dashboard is very helpful for managing bookings and filters. Cons slow roll out of some features after they are advertised as coming. Some more complex support tickets take many weeks with no updates and require follow up. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Homhero features desired in guesty werent going to be ready for our required onboarding time Also yes we did switch from another product but it wasnt showing up in search- yesbookit in 2020. it was made redundant and stopped operating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Bonnie D. Holiday manager Real Estate ### "Homehero thumbs up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 With the switch over from guesty to Homhero, my experience has been wonderful. The changeover process was tracked and monitored and they made sure that everything was in place before going live. Pros I love that they have support always available. The customer support are all super friendly and helpful. Danny, and management are always responsive and happy to take advice from our side of using the program. Cons There is Nothing that i least like about this system, they have come up with everything, and have it sorted. Switched from [HiRUM Software Solutions](https://www.capterra.com/p/102629/HiRUM-PMS/) [Guesty](https://www.capterra.com/p/159377/Guesty/) There system was lacking what we needed. Never any support when it came to anything Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Russell B. Head of Marketing and Technology Hospitality ### "Big fan of Homhero for STR's" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 I’ve worked with Homhero across multiple implementations and businesses, and in every case it’s become the backbone of the operation. What stands out most is the quality of the support team, along with their ongoing commitment to evolving the platform to meet the ever-changing needs of operators and the short-term rental industry. Pros Homhero makes it easy to manage everything in one place, with seamless channel connectivity and highly flexible automated guest communications. The integrated direct booking site and owner portal add real value, improving both revenue control and transparency. Overall, it’s a scalable platform that grows with your portfolio while reducing manual workload. Cons A revamped UX would be nice but I know that's coming. Also looking forward to them releasing their new Trust Accounting module. Alternatives considered [Uplisting](https://www.capterra.com/p/154137/Uplisting/) [Guesty](https://www.capterra.com/p/159377/Guesty/) [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reasons for choosing Homhero Product roadmap, localised support and implementation, price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TV Tamika V. Holiday Property Manager Real Estate ### "Easy to use and great communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2026 Pros Homhero is incredibly easy to use, with a clean and intuitive interface that makes managing properties simple and efficient. The customer support team is outstanding, always responsive, helpful, and quick to resolve any questions or issues. Cons Homhero is so easy to use, and the support team is excellent. Nothing about it feels difficult or frustrating at all. Switched from [Sherlock](https://www.capterra.com/p/202558/Sherlock/) Other offices used HomHero so we all wanted to be on the same program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hamish S. Director Real Estate ### "An excellent PMS that supports the growth of our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Our experience with Homhero has been positive from the very outset. I have used quite a large number of PMS' in my career and Homhero is one of the very best. The product itself is excellent and it is backed by exceptional training and support. Pros A lot of consideration goes into the UI for Homhero. The layout is intuitive and easy to pick up quickly. The support staff are exceptional. Cons The need to use RMS for Trust Accounting and property set up. RMS is clunky, out of date and the UI is poor. Nothing is intuitive in RMS. Switched from [Escapia](https://www.capterra.com/p/134081/Escapia/) Escapia is a really poor PMS. It was also marketed to NSW customers as being NSW Trust Account compliant, and it was not. They had no Australian support and no proper training. It was an awful experience. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Homhero Recommendations from colleagues running other agencies. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Madison F. Holiday Manager Real Estate ### "Reliable Software! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 We’ve been using Homhero for our holiday rental business for years now, and overall it’s been a solid experience. The platform has significantly helped streamline our operations, centralise guest communications, and automate tasks that used to take up a lot of our team’s time. Homhero continues to improve with regular updates, and the support team is responsive and genuinely helpful. Pros Easy to Use & Clean Interface Homhero’s dashboard is intuitive — even new team members can get up to speed quickly. The layout and navigation make daily tasks straightforward. Centralised Communication Hub All guest messages from different channels are pulled into one inbox. Automation & Templates Built-in automation for guest messages, check-in instructions, and review requests has improved consistency and guest experience, while cutting down repetitive work. Responsive Support Team Whenever we’ve needed help, the Homhero support team has been quick to respond and assist with setup or troubleshooting. Cons There are a few areas where functionality feels basic compared to larger PMS systems. for example, advanced reporting/custom dashboards and deeper integrations with some niche tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Sam R. Holiday Rental Manager Real Estate ### "Recommended system for all levels of STR Property Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2026 We have been using HH now since 2019, the overall user experience is great. Homhero continue to grow/evolve with the ever changing market and trends. Pros The ease of every day PM management software. This software provides a user friendly experience for all users of our team, ranging from beginners to more advances property managers. Support team is helpful. Cons The template schedule email formatting is not hugely user friendly - I will generally create this and copy and paste into the templates/schedules. Switched from [Console Cloud](https://www.capterra.com/p/118570/Console-Cloud/) part of the PPG - \[sensitive content hidden\] owned business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Beth P. Holliday Rentals Property Manager Real Estate ### "Simple, Reliable and Well Supported" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2026 Overall, HomHero is a strong, reliable property management solution, particularly well suited to all sized operations. Its ease of use, responsive local support, and solid OTA integrations outweigh its current limitations, and with upcoming system enhancements, it is well positioned to become an even more comprehensive platform. Pros HomHero is a user-friendly, web-based program that is easy to navigate and requires minimal training. The local support team is a standout feature, with staff who are not only highly knowledgeable but also very friendly and approachable, making interactions pleasant and stress-free. Response times are very quick, and the availability of phone support is invaluable for day-to-day operations. The software also integrates seamlessly with major OTAs, helping to streamline bookings, reduce manual entry, and improve overall efficiency. Cons Trust accounting is currently managed through a separate module rather than being fully integrated into the core system. While this adds an extra step to workflows, HomHero has advised that an integrated trust accounting system is due to be released soon, which is an exciting development and expected to significantly improve functionality. Switched from [HiRUM Software Solutions](https://www.capterra.com/p/102629/HiRUM-PMS/) Old product was complicated to use and we wanted an all-in-one alternative Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Consultant Real Estate ### "Great program!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 My experiences have been exceptional. Ive had to call customer service twice and both times they have been extremely helpful Pros Excellent value for the money, nice simple platform, customer service is top notch. This is a great program. Cons None so far, I've been using this service for a while now. I have been continuously happy. Very reliable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kylie C. Director Leisure, Travel & Tourism ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 I have always found the support team amazing, they go above and beyond to My overall experience has been excellent, Homhero makes everything simple and stress free. Pros Homhero has been a fantastic platform with outstanding features and incredible customer service. I Can't fault them Cons Honestly, there is nothing I dislike — everything works seamlessly and reliably. And if there is a hiccup at all they are quick to respond and offer assistance. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Homhero Homehero was an Australian company based in QLD so had no time difference in gaining assistance. There product knowledge when i first spoke to them was great and the support team were amazing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Renae H. Holiday Rentals Real Estate ### "Fantastic Team and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 Great - incredibly supportive team and easy to navigate system. I like the program and am comfortable with what is offered. Pros HomHero is a really intuitive program that is easy to navigate. The support staff are fantastic with quick help. The access to step by step online help guides is fantastic - especially when completing the 'every now and then' tasks. Cons Not a negative - but I would like if HomHero was able to connect to Expedia / Agoda OTAs as our property \[sensitive content hidden\] are interested in these sites. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joan B. Licensee in charge Managing Director Real Estate ### "HomHero - the best PMS on the market for a short-term accommodation business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 In a word - fantastic! From the very beginning when we first inquired, to implementation, to day-to-day operational questions, to the continual upgrades, it just gets better and better Pros HomHero knows the short-term rental market and what it takes to have a PMS that works. Love that they are Australian-owned and based, with staff who understand what a short-term accommodation business is and needs to operate successfully. Love that it is the complete package Cons Cannot wait for the integrated accounting so that analytics and reporting are customisable and give us the data we need Switched from [LiveRez](https://www.capterra.com/p/82992/LiveRez/) because they could not offer integrated credit card processing Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Homhero Works better for our requirements and preferred that it is Australian owned Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LO Lisa O. Department Manager Real Estate ### "5 Star for Support and Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2025 Absolutely wonderful - couldn't ask for a better support network. Pros The staff are so easy to contact and very helpful. Cons Everything is fabulous, nothing to fault. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Cath H. Holiday Rental Manager Real Estate ### "Awesome team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2025 the team are fantastic and so helpful, anytime you call Pros So easy to use, manages all our bookings with ease. Cons nothing, works very well for our needs.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Marson L. Admin Team Manager Hospitality ### "Simply the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 The support response time and system upgrades are top-notch! Pros Their ongoing system updates and incredible support from the team are absolutely fantastic! Cons So far, we never had big issue with HomHero. Switched from [GuestWisely](https://www.capterra.com/p/117297/365villas/) Lack of options to handle the company needs to operate well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)