---
title: "Page 2 | GatherUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is GatherUp the right Reputation Management solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/239159/GatherUp/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

GatherUp

4.6 (41)

[View alternatives](https://www.capterra.com/p/239159/GatherUp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 29th, 2026

# Page 2 - Reviews of GatherUp

## Showing most helpful reviews

Showing 26-41 of 41 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Continuous Improvement Manager  
Used the software for: Less than 1 year

### "Generate review easily"

September 12, 2022

4.0

Pros

Url created for each site makes review collection easier and user-friendly

Cons

Day in review piblishing on dashboard caused delay in responses

Review Source

R

Reviewer  
CEO  
Used the software for: 1-3 years

### "Love gatherup!"

July 7, 2023

4.0

Pros

i love the easy functionality with the system also easy for customer to manage

Cons

integration, follow up on client satisfaction to post on third party

Review Source

Meredith S.  
Director of Marketing  
Used the software for: 3-5 years

### "Best Bang for Your Buck"

July 12, 2023

5.0

Great for gathering customer experience and satisfaction - we use this primarily for NPS score and third party reviews. We also use this to get feedback on any order issues, which then get sent to our customer service rep, who can deal with them directly.

Pros

Very easy to use and implement, almost no downtime to get the program going. Makes getting Google Reviews and third party reviews much easier as well.

Cons

Not completely customizable like some other review software, but for the price, you get a lot of features overall.

Review Source

R

Reviewer  
Consultant  
Used the software for: 1-3 years

### "Gather Up"

July 7, 2023

5.0

Good

Pros

Implementation and rollout was easy. Connecting channels as well.

Cons

No more connectivity with Testimonial Tree

Review Source

R

Reviewer  
Practice administrator  
Used the software for: 3-5 years

### "Great system!"

July 7, 2023

5.0

Every time I’ve contacted them they have been pretty responsive

Pros

This is a quick, easy, and inexpensive way to get a high volume of reviews into our site. We like the widget added to our website and the automatic reminders to leave reviews!

Cons

I don’t have any cons as I’ve been satisfied with the system from the beginning. It’s easy to use and very effectice.

Review Source

R

Reviewer  
President/CEO  
Used the software for: Less than 1 year

### "Great Value and Resource"

July 7, 2023

5.0

Pros

We have used Gather Up for two months and increased our Google rating from 4.2 to 4.7. Enough said!

Cons

Doesn't create a customer library and allow for other test messaging

Review Source

HA

Hamidou A.  
Marketin manager  
Used the software for: 1-3 years

### "GatherUp review"

July 17, 2023

4.0

Very good overall experience. Having a centralized location for all reviews from our different sites is very helpful.

Pros

Easy to use, reviews summary in 1 dashboard, feedback request option

Cons

Feedback request set up was challenging but not too technical

Review Source

Verified Reviewer  
Internet Marketing Specialist  
Used the software for: Less than 1 year

### "Easier to generate 1st & 3rd party reviews "

February 11, 2019

5.0

Pros

This platform allows for a high level of customization, which puts us in control of our asks, follow ups, and responses. We’re able to generate reviews more efficiently now, and we even have the opportunity to generate 1st party reviews while asking for 3rd party reviews.

Cons

The platform is a little difficult to navigate - with so many customizable features, it’s defiantly not a minimalistic design. That can make things feel a little cluttered, but once you get familiar with the platform it’s smooth sailing.

Review Source

R

Reviewer  
Attorney/CEO  
Used the software for: Less than 1 year

### "Ease of Use"

June 20, 2022

5.0

So far, so good.

Pros

I like how it was user-friendly and affordable.

Cons

I think some features are not set up well on the platform. Maybe the design could be better.

Review Source

Verified Reviewer  
Digital Marketing Specialist  
Used the software for: Less than 1 year

### "Easily Aggregate Reviews Across All Platforms"

April 22, 2019

4.0

Pros

Absolute easiest way to aggregate and solicit reviews from customers. Using this tool helps give potential customers the best idea of how your business operates. It's easy to ask for reviews, easy to respond and fix issues, and easy to incorporate reviews to your site to help increase your trustworthiness with customers and search engines.

Cons

No 1:1 demos. Have to join a standard webinar to see features and functions. Very general.

Review Source

R

Reviewer  
Center Director  
Used the software for: Less than 1 year

### "Excellent platform for customer feedback"

July 7, 2023

5.0

Pros

I love that I have a clean, automated system to prompt my clients for feedback on our services. This allows me to get ahead of any issues that they might be sitting on and has been great for client retention.

Cons

I wish there was a way to motivate clients to publish their reviews to 3rd parties or to make that the default and have them "opt-out" of publishing. Having it as an "opt-in" default seems to make the majority of feedback stay internal. I understand this may be a liability or legal thing, but still, one can hope.

Review Source

R

Reviewer  
Owner  
Used the software for: Less than 1 year

### "Good product"

September 18, 2019

5.0

The customer support is great, and I like they are focusing on more than just reviews

Pros

The software is very intuitive and fairly easy to use with setting up. The software does exactly what you want it to do and never have glitches. The customer support is always willing to help out

Cons

The available times for training are very limited from 1-2 times a week. It would also be nice if you could toggle between review mode and direct feedback mode without messing up any settings

Review Source

Tyson S.  
Project Manager  
Used the software for: Less than 1 year

### "Awesome For Review Tracking"

December 16, 2020

5.0

Over I have had a great experience while using. Our review numbers have increased, and have become more automated.

Pros

I like that we can set up automated emails to our customers. We primarily use for reviews after we complete the project. Gatherup will follow our email campaign to receive reviews.

Cons

I feel like something is missing, but I can determine it. It doesn't seem very robust, but we have not been using that long. It has been great so far.

Review Source

R

Reviewer  
Office Manager  
Used the software for: Less than 1 year

### "WKP Review"

July 12, 2023

5.0

overall good

Pros

I like that it runs itself mostly. Just put in an email and go

Cons

I think it asks the customer too many times

Review Source

Impact 360 M.  
Owner  
Used the software for: 3-5 years

### "Value Features for Less"

April 24, 2020

5.0

This keeps my clients focused on quality and helps them control the review conversations happening every day. They really bring attention when a negative review comes and they respond accordinglty.

Pros

The ease of use and setup was paramount for my clients. There was nothing intimidating about setup and support was fast to respond.

Cons

The Gatherup team brought text response a little later than the competitors but to their credit it works fine.

Review Source

R

Reviewer  
Doctor  
Used the software for: Less than 1 year

### "Easy to start"

July 17, 2023

4.0

Very good overall

Pros

Easy start up and scheduling training. Easy to train staff.

Cons

Employee research, another company was using GatherUp.

Review Source

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