# Planview ChangePoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Planview ChangePoint Software - reviews, pricing plans, popular comparisons to other Professional Services Automation products and more. Source: https://www.capterra.com/p/239167/Chagepoint-PSA --- # Planview ChangePoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Planview ChangePoint ## What is Planview ChangePoint? Planview Changepoint is an end-to-end professional services automation (PSA) solution that powers the entire services lifecycle from opportunity to billing, advancing operational effectiveness and delivering the visibility needed to maximize utilization, improve customer satisfaction, and increase profitability. Services orgs can optimize staffing levels using powerful capacity forecasting and planning capabilities and gain delivery confidence while generating profits from happy customers. ## What is Planview ChangePoint used for? [Professional Services Automation](https://www.capterra.com/professional-services-automation-software/)[CPQ](https://www.capterra.com/cpq-software/)[Quoting](https://www.capterra.com/quoting-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Planview ChangePoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.planview.com/&name=Planview ChangePoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Planview ChangePoint 4.5 (15) VS. [4.2 (2,018)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (15) Ease Of Use 4.0 (1,974) Value For Money 4.2 (13) Value For Money 3.9 (1,564) Customer Service 4.3 (15) Customer Service 3.8 (1,668) ## Planview ChangePoint alternatives [4.3 (677)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (524)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (6,008)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Planview ChangePoint 42 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Monitor and record expenses such as purchases or charges incurred Form predictions based on past and present data/trends Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and handle various international currencies Ability to handle several projects simultaneously A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Assign available resources (human and/or non-human) to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Get Advice We can help you find the software with the features you need. Features 4.4 (15) 4.4 Based on 15 reviews ## Pricing Value for money 4.2 (13) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.2 (13) 4.2 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (15) 4.3 Based on 15 reviews ## User reviews Overall rating 4.5 Based on 15 reviews Filter by rating 5(8) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DK Danish K. CEO Information Technology and Services ### "Professional services Changepoint" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 7, 2022 Planview Changepoint is a good product . i recommend people to use it without any doubt Pros Professional services is excellent. Customer service supported Cons In start they arise errors but in upgrade version they control it. Switched from [Klient PSA](https://www.capterra.com/p/147460/Krow-Enterprise-PSA/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brittany N. Strategic Account Specialist Government Administration ### "My experience with Changepoint PSA " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2020 Tracking time, issue and cost incurred on projects. Project and portfolio management. Pros I like that Changepoint PSA has offline mode capability that makes it easy to fill data like time entry while offline. Cons They have upgraded the version control, which is solved errors as they arise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Maurice M. Information Technology Manager Events Services ### "Changepoint PSA Insight " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2020 Time and cost spent on projects are now easy to track. Pros I like that Changepoint PSA has offline access feature that allows me to upload time entries. Cons Changepoint PSA has not yet started to act weird on my end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jeff V. Director - Advanced Solutions PMO Information Technology and Services ### "Easy for project management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2019 Changepoint is very stable, very reliable tool for managing our Professional Services business and was by far the best PSA tool for our business. Overall Changepoint has made a very positive impact on our service delivery and provides the reporting to better manage our KPI's. Pros Changepoint provides a signle tool to capture, track, approve and invoice out our services as well as mange resource assignments and demand for our customer projects. Reporting is excellent and provides many options to get data. Cons Changepoint is easy to use but is challenging to customize for specific business requirements (not opened source). Custom integrations such as Outlook or Concur can be difficult to deploy due to data challenges. User interface is not intuitive for non experts of the software but is improving with the 2020 release. Reasons for choosing Planview ChangePoint Best in class to meet our overall business requirements Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Penny B. Systems Analyst Banking ### "Current Changepoint User" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 16, 2019 UI is not intuitive. Has many features that my company is not taking advantage of. Pros Time Tracking, Project Planning Worksheet Cons Resource Scenarios are not fast to produce. Alternatives considered [Planview PPM Pro](https://www.capterra.com/p/59048/Innotas-PPM/) [Clarity](https://www.capterra.com/p/145502/CA-PPM/) Reasons for choosing Planview ChangePoint Had a relationship with Compuware back then. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User General Manager Computer Software ### "Current Changepoint User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2019 Very positive Pros Depth of functionality. Liked the ability to get completely off spreadsheets and other add hoc tools. Cons The UI is complex, but supports the functionality Switched from [NetSuite SuiteProjects Pro](https://www.capterra.com/p/153572/NetSuite-OpenAir/) increased functionality Reasons for choosing Planview ChangePoint Same Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Drake B. Business Analyst Computer Hardware ### "PSA and PPM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 15, 2019 Not a lot has changed in the 4 years I have worked with the product. There are some exciting things we would like to use, but challenge is to get managers on board. Changepoint is a slice of the pie, not the whole pie so not interested in doing everything in CP. Pros Industry leading. Web-based enables for better integration and visibility. APIs do perform well and need just minor enhancements Cons Too many clicks. Needs to be built to handle integrations better so users don't need to ask 100 questions or have to develop new enhancements to remove user error. Integrations will allow less user interaction on administration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HL Hugo L. Director Computer Software ### "Changepoint PSA review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2019 Pros Capabilities it brings to the organization to manage resources, projects and financials making sure that billable time and fixed fee are processed each month correctly and easily. Reporting functionality is the best in the market, open and fully configurable. Allows to manage all services delivery in proper and timely way. No overhead while managing delivery to final customers. Cons In current version Changepoint 2019 user interface could be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Murtuza R. Sr. IT System Specialist Information Technology and Services ### "Current State Changepoint" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 15, 2019 Great usage for Time and Expenses. Pros Mobility Time and Expenses. Project Management Cons Invoice Approval via Mobility. Sending Invoices in pdf from Changepoint. Reasons for choosing Planview ChangePoint Mobility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Karen M. Technical Consultant Information Technology and Services ### "Easy for project management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 15, 2019 Pros Complete tool that meets our needs. Constantly evolving to make the user experience. Cons The cumbersome nature of upgrading to newer versions. More of our issue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/239167/Chagepoint-PSA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)