---
title: "CareAcademy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about CareAcademy Software - reviews, pricing plans, popular comparisons to other Home Care products and more."
source_url: "https://www.capterra.com/p/239196/CareAcademy/"
page_type: "product"
language: "en"
---

# 

 CareAcademy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CareAcademy

## What is CareAcademy?

CareAcademy creates online training that empowers senior care professionals to deliver the highest caliber of service and improve the lives of older adults. More than 200,000 direct care workers are learning and growing professionally through CareAcademy. Coupled with its advanced reporting, training, and compliance management dashboard, CareAcademy is an end-to-end, scalable training solution that transforms home care businesses into efficient industry leaders.

## What is CareAcademy used for?

[Training](https://www.capterra.com/training-software/)[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$239

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CareAcademy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://careacademy.com&name=CareAcademy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CareAcademy

4.8 (29)

VS.

[4.6 (5,305)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$239

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (29)

Ease Of Use

4.7 (270)

Value For Money

4.5 (27)

Value For Money

4.5 (264)

Customer Service

4.5 (27)

Customer Service

4.6 (264)

## CareAcademy alternatives

[4.5 (356)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (508)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (599)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/234399/Opus/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/239196/CareAcademy/alternatives/)

## FAQs about CareAcademy

Overview

### Which roles and teams benefit most from CareAcademy?

CareAcademy is most used by home care owners, directors, administrators, and operations leaders who need to manage caregiver training, compliance, and onboarding at scale. HR teams, recruiters, and office staff use it to streamline hiring workflows, while care managers and clinical supervisors track staff readiness and support consistent care standards.

Answer based on 29 reviews

Overview

### What company size and industries is CareAcademy built for?

CareAcademy is built mainly for small businesses in hospital and health care, where 90% of reviewers work at small companies and 52% come from that industry. It also serves health, wellness and fitness organizations at 24%, with training as a common use case for 44% of reviewers.

Answer based on 29 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of CareAcademy?

CareAcademy offers charting, course management, training administration, and training management for caregiver education. It includes compliance management, certification and licensing tracking, progress tracking, progress reports, and real-time reporting. Additional features include a content library, interactive content, reminders, scheduling, activity tracking, and third-party integrations.

Integrations

### Which third-party tools and platforms does CareAcademy integrate with?

CareAcademy integrates with four third-party platforms: WellSky Personal Care, AlayaCare, AxisCare, and eRSP. WellSky Personal Care is the most frequently referenced integration, and CareAcademy also connects with AlayaCare, AxisCare, and eRSP for care management and training-related workflows.

Answer based on 9 reviews

Getting Started and Support

### How easy is it to onboard and train a team on CareAcademy?

CareAcademy is generally easy to roll out for caregivers, who can start quickly with mobile-friendly courses, videos, quizzes, and integrated access for onboarding and annual training. Admins may need more time, especially for class ordering, tracking, exports, and setup. Training options include live online sessions and video-based learning.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does CareAcademy offer?

CareAcademy provides email/help desk, FAQ/forum, phone support, and chat. Users describe the support team as helpful when problems come up, and they note that feedback is valued. The product is also seen as easy to learn, which helps make support interactions quicker and less frequent.

Answer based on 2 reviews

## Features

AI summary

Based on 804 Home Care reviews

Capterra reviewers highlight these as the features buyers value most when choosing home care software:

-   **Scheduling** (**67%** of reviewers rated this feature as critical)
-   **HIPAA Compliant** (**61%**)
-   **Client Management** (**58%**)

CareAcademy includes **Scheduling**. However, it does not offer **HIPAA Compliant** or **Client Management**. Its scheduling support helps home care teams coordinate caregiver availability, assign visits more efficiently, and keep daily operations organized, allowing businesses to manage service delivery with better consistency and timing.

Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Training Administration

4.5 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Course Management

4.5 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Create, organize, and assign courses to users

Reminders

4.5 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

Certification & Licensing

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Compliance Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

CareAcademy 16 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Library: Centralized repository to store content and assets
- Course Management: Create, organize, and assign courses to users
- Home Health Care Management: Manage the care, assistance, or services that take place in patient's home
- Interactive Content: Allow the audience to interact or engage with the content
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (29)

4.4

Based on 29 reviews

## Pricing

Value for money

4.5 (27)

Free Trial

Basic

$239.00

Flat Rate,Per Month

Value for money

4.5 (27)

4.5

Based on 27 reviews

## Integrations

[

AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[

WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[

AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[

eRSP](https://www.capterra.com/p/129443/eRSP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (27)

4.5

Based on 27 reviews

## User reviews

Overall rating

4.8

Based on 29 reviews

Filter by rating

5(22)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MK

melissa K.

staff

Hospital & Health Care

### "not to bad "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 14, 2026

i enjoyed the modules and quizzes.i did find it diffuclt to get use to but it wasnt to much trouble.like all new thing it takes time to get use to

Pros

Thw modules and quizzes are engaging, which helps improves knowledge retention.i like that it meets specific state training and dementia-care requirements.

Cons

sometimes it is diffuclt to do contract renewals, billing issues, and customer support can be difficult to navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mariia M.

Manager

Transportation/Trucking/Railroad

### "Just simple review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 22, 2025

Pros

Easy to use. Easy to navigate and easy to understand. Did not see any inconvenience while using it.Nice product

Cons

Didn’t find any difficulties or issues when I used it. Didn’t use for a long time. Need to try again

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Director

E-Learning

### "Best software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2025

I love how easy it is to learn to use and how helpful customer support is when needed to help with a problem! I do not have any Complaints about this software. I would highly recommend to anyone who needs this.

Pros

I love how easy it is to learn to use and how helpful customer support is when needed to help with a problem!

Cons

I do not have any Complaints about this software. I would highly recommend to anyone who needs this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Dominik M.

Consultant

Environmental Services

### "Trained my team in the creation of purposeful care"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 26, 2025

CareAcademy is quite useful when it comes to caregiver preparedness and offers hands-on training, whereas the necessary operations such as class tracking depend on manual data export and require additional administrative effort.

Pros

PowerPacks in CareAcademy allowed me to delegate bite-size refreshers immediately before the caregiver shifts, so the staff remained active. The scenario-based videos were practical and caregivers tend to explain they feel better prepared.

Cons

I was not able to sort classes by date range and needed to export every data manually and clean it in Excel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KA

katie A.

Registered Manager

Warehousing

### "Feedback for care academy. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 8, 2025

Excellent, \[sensitive content hidden\] are amazing, brilliant at keeping us up to date.

Pros

The open communication. \[sensitive content hidden\] are fantastic.

Cons

There is nothing i dislike. Fantastic support and a range of courses and funding available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

La Wana R.

Field Supervisor

Individual & Family Services

### "Simple"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 6, 2023

It’s easy simple use with laptop

Pros

CareAcademy is easy to use. It simple to navigate. Readable, simple to understand . Makes checking on Clint’s and caregiver information easy to use

Cons

When using mobile app I can’t find many features I need in the field

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tyra B.

Owner

Hospital & Health Care

### "Satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2022

Pros

Convenient,easy to use an keep your employees updated.

Cons

Nothing,very pleased to with the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tricia I.

Agency Owner

Hospital & Health Care

### "Excellent Training for Home Care Aides"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2022

Pros

I like the integration with our scheduling software, ClearCare. I also like the ease of printing certificates.

Cons

No comments on things I like the least.....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kristina K.

Director of Health Services

Hospital & Health Care

### "Senior Living"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 29, 2021

We liked out sales rep. She was bubbly, answered our questions, kept in contact. Since then our trainer has been blah..

Pros

We love the modules, good information, not too long with many breaks to check knowledge. Actors are believable, good role playing. Content is thought provoking and asks and answers questions along the way.

Cons

Our company wants the ability to show some not all modules in our group setting at General Orientation and allow the new hires to sign off on the modules viewed in a group setting. Care Academy says they can't do that. When we reviewed Career Smart, they could remove the "firewall" so employees could skip to the test. We want that flexibility. We are a Residential Care Facility for the Elderly. We have 5 senior living communities. We are not a home health agency. The modules will apply but they are not exactly 100% applicable to our facility setting.

Reasons for choosing CareAcademy

focuses more on a caregiver than a professional RN or LPN. We wanted the 40 hours of California RCFE training.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TT

Trina T.

Payroll Clerk / AP/AR

Hospital & Health Care

### "Appreciation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 29, 2021

I was great to know and utilize the web.

Pros

It is more convenience, people contact and exploration.

Cons

The least about this software is minimal options.

Reasons for choosing CareAcademy

Because, I want to try something different.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/239196/CareAcademy/reviews/)

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Popular comparisons

[Whizlabs vs CareAcademy](https://www.capterra.com/compare/239196-10005784/CareAcademy-vs-Whizlabs)