# DDMSPLUS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DDMSPLUS Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/239224/DDMSPLUS

---

# 

 DDMSPLUS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DDMSPLUS

## What is DDMSPLUS?

DDMSPLUS is cloud-based ERP software for independent office products dealers that positions them to compete and win against big-box retailers and online channels. We built the software specifically for the industry to help streamline daily operations, handle vertical markets, and manage multiple locations using a single solution. DDMSPLUS helps dealers use time and resources efficiently so they can focus on growing their businesses.

## What is DDMSPLUS used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Reporting](https://www.capterra.com/reporting-software/)[Business Management](https://www.capterra.com/business-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DDMSPLUS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ecisolutions.com/&name=DDMSPLUS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DDMSPLUS

3.8 (12)

VS.

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

Contact vendor

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (12)

Ease Of Use

4.0 (7,619)

Value For Money

3.6 (10)

Value For Money

4.1 (6,535)

Customer Service

4.0 (12)

Customer Service

3.9 (6,240)

## DDMSPLUS alternatives

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.4 (190)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/239224/DDMSPLUS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Purchase Order Management

4.4 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Inventory Management

4.0 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Management

4.7 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Customizable Templates

2.5 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Third-Party Integrations

3.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Activity Dashboard

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

DDMSPLUS 30 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Generate reports to assess the financial performance of an organization

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Manage and track orders being shipped to customers

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.1 (12)

4.1

Based on 12 reviews

## Pricing

Value for money

3.6 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.6 (10)

3.6

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (12)

4.0

Based on 12 reviews

## User reviews

Overall rating

3.8

Based on 12 reviews

Filter by rating

5(3)

4(5)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Furniture Expert

Furniture

### "Okay If You Have It."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

November 11, 2025

Having used other sales and inventory softwares, DDMSPLUS is certainly a good software for supplies, but when it comes to things like custom furniture and graphical design of receipts, it is tricky to navigate and the invoices get very complicated to read.

Pros

Low memory usage, non-ambiguous windows, sales and inventory reports are easy to follow, warehouse management.

Cons

Searching invoices before certain dates is impossible, creating new print forms is difficult, assigning printers is tricky.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Susan S.

Credit Manager

Wholesale

### "Great for organization and Company values"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 17, 2022

Keeping sales and invoicing neat and organized, PO's and inventory.

Pros

I like that you can just click on the arrow to go to the next department without having to enter 5 times until you get to the next customer

Cons

when entering Contact info to send email you have to keep closing the box to get to the next one where as with the credit card you can just click the arrow to next

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Andy R.

President

Business Supplies and Equipment

### "Love the one you're with"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 16, 2022

Overall, I will say it's good. DDMS has wonderful people in its employ, and the software is absolutely critical to our operations. We need them. Could it be updated, more polished, more user-friendly? Absolutely. Do I wish they'd take development concerns more seriously? Absolutely. But really there aren't any other options, so we do with what we've got. I will say, though I am not their biggest cheerleader (and can be a little harsh at times), they've done good by us more times than not.

Pros

It's so well integrated to the OP industry that really there are not very other alternatives that make sense. It does most things reasonably well. OE is fine, PO entry/history is fine, reporting is fine. We have recently started utilizing auto-short-buy which has really streamlined our warehouse operations and order flow, which is great. That's been a big plus for us.

Cons

DDMS Plus is just way slower than legacy DDMS, and that left a sour taste in my mouth. It's also just seems expensive to me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sharon K.

Furniture Customer Service

Business Supplies and Equipment

### "DDMS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 13, 2022

Pros

The ability to unreceive product if the need arises.

Cons

The prepay order features where you can't make changes to an order once it is in the system. Furniture people tend to make changes to their orders.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GA

Gregory A.

COMPTROLLER

Retail

### "From old to new"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2022

Really can't say due to only being on the system for two months

Pros

The process of upgrading to DDMSPLUS was a great transition for us. We are working through a few issues but overall I will say that this was an excellent move.

Cons

I don't have any comments at this time since it has only been two months.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

John L.

Purchaser

Business Supplies and Equipment

### "Great package, but service response times could improve"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 6, 2022

Generally it is faster.

Pros

We run our entire business, website, accounting, orders, purchasing, payroll, on this package, and have for years. Yet there are still parts we don't use because of unfamiliarity with every facet. Generally quite pleased.

Cons

Sometimes it takes a long time to get a response from service if we go through the portal. I'm still waiting on a response from a call from a week ago. Also, moving to DDMSPlus required more integration, such as with credit cards, that we could have done without. We were happy with our existing system of handling credit cards, and were told we didn't have to change that, until we did. If you don't have Net1, you can't use credit cards on DDMSPlus. Period. DDMSPlus was sold to us as a required upgrade, because DDMS was being retired. With that was the necessary requirement to go to Net1, which was considerably more expensive than our existing process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gene S.

Business Analyst

Business Supplies and Equipment

### "DDMS Plus"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 6, 2022

DDMSPLUS is a better version of DDMS. The graphical interface is easier to navigate than the previous version.

Pros

The graphical interface makes the user experience much easier The elimination of the .dbf files makes the software more accessible using 3rd party tools

Cons

The file structure is difficult because of the leading spaces

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CI

Chuck I.

President

Wholesale

### "Familiar but missing an important feature"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 6, 2022

Have used DDMS platform for over 30 years. DDMSPLUS

Pros

Familiarity with previous versions makes DDMSPLUS an easy conversion

Cons

We previously had a program from Essendant, Market Xpert, that offered the ability to create and automatically update customer price plans based on competitor pricing. That no longer works with DDMSPLUS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DW

Donald W.

MANAGER

Business Supplies and Equipment

### "DDMSPLUS a natural upgrade to our business management tools"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 28, 2022

DDMSPLUS has allowed managers and sales staff to be more efficient when working remotely.

Pros

We upgraded from DDMS to DDMSPLUS and love the fact it is cloud based. No more time spent upgrading and maintaining equipment and software.

Cons

As it is cloud based, there are a few things that we now do not have control over and have to message ECI through their portal to resolve issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

angela m.

administrator assistant

Wholesale

### "daily"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

June 28, 2022

the only plus side is Eric and Mike in customer service try to help us asap as they can.

Pros

we have issues daily cant say we like it

Cons

there is some many holes in this software.

Reasons for choosing DDMSPLUS

it was with the company before i started

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/239224/DDMSPLUS/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)