--- title: "Red Falcon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Red Falcon Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/239226/Red-Falcon/" page_type: "product" language: "en" --- # Red Falcon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Red Falcon ## What is Red Falcon? Red Falcon is ERP software with a built-in eCommerce platform that specifically fits the needs of small office products dealers. The software is ideal for brick-and-mortar or online businesses. It includes a point-of-sale system, wholesale and vendor integration, a back-office solution, and supports all versions of QuickBooks. ## What is Red Falcon used for? [Order Management](https://www.capterra.com/order-management-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Red Falcon?[Manage this product listing](https://www.g2.com/products/red-falcon/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Red Falcon 4.3 (6) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (6) Ease Of Use 4.0 (2,029) Value For Money 3.5 (6) Value For Money 3.9 (1,618) Customer Service 4.3 (6) Customer Service 3.8 (1,721) ## Red Falcon alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [4.5 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Starting price $2210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) ## FAQs about Red Falcon Overview ### What company size and specific industries is Red Falcon built for? Red Falcon is designed for businesses and websites of any size that need ecommerce and ERP integration, with a clear fit for online retail and other companies moving sales and operations online. It suits organizations that want to support work from anywhere while connecting commerce and back-office systems. Features and Usability ### What are the key features of Red Falcon? Red Falcon offers API access, CRM, content management, and workflow management for daily operations. It also includes inventory management, inventory tracking, retail inventory management, and multi-location support, plus order processing, sales order management, returns management, payment processing, and electronic payments. Business intelligence, sales reports, and sales trend analysis add reporting capabilities. Integrations ### Which third-party tools and platforms does Red Falcon integrate with? Red Falcon integrates with QuickBooks Enterprise for accounting. The integration list in the available data is limited to this platform, so QuickBooks Enterprise is the only confirmed third-party tool named here. It connects Red Falcon to accounting workflows tied to enterprise financial management. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Red Falcon offer? Red Falcon provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided learning, webinars provide group instruction, documentation offers written reference material, and videos allow self-paced review. Getting Started and Support ### What customer support options does Red Falcon offer? Red Falcon provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback is available to describe support quality, response times, or common issues, so the support experience cannot be characterized further from the catalog data alone. ## Features AI summary Based on 3,064 Headless eCommerce reviews Capterra data shows that buyers of Order Management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Red Falcon includes **Inventory Management**. However, it does not offer **Order Fulfillment** or **Purchase Order Management**. Its **Inventory Management** capabilities help businesses track stock levels accurately, reduce shortages and overstocking, and maintain better control over product availability, providing teams with clearer visibility into inventory across daily operations. Inventory Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Alerts/Notifications 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Returns Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold Third-Party Integrations 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes API 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases CRM 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Red Falcon 23 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Multi-Location: Manage and support multiple locations - Order Processing: Send / receive, process, and execute orders - Real-Time Data: Receive data and information in real time - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (6) 3.7 Based on 6 reviews ## Pricing Value for money 3.5 (6) ### Starting price Free trial not available Value for money 3.5 (6) 3.5 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(2) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CA Cindy A. Controller Business Supplies and Equipment ### "Red Falcon user for 10+ years" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 12, 2022 Overall good but I preferred when we had a dealer advisor for service and not a call in desk that routes calls. But when I do get with someone, they are generally supportive and helpful. Pros Manages inventory and order processing. Easy to use. Cons Too many clicks to get what you need. The same information could be on one screen or a click within a screen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Keith P. Owner Business Supplies and Equipment ### "Red Falcon" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 12, 2022 Red Falcon has been very a reliable software and has enabled me to run my business very efficiently. Pros The integration with my wholesaler makes order processing simple. Cons Manual order entry and adding items to an e-commerce order needs to improve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Debra R. Sales Manager Business Supplies and Equipment ### "Red-Falcon " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 6, 2022 We have the ability for our customers to order on-line Pros The ability to see multiple vendor prices Cons The vendor pricing does not show minimum buy quantities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cindy S. Owner Retail ### "My review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2022 Good. Pros Customized for my type of business. Exports orders to wholesaler Cons Price. I wish it was more affordable. Paying extra for website landing page. It should be part of the package Reasons for choosing Red Falcon Punch out catalog Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Susan H. assistant manager/bookkeeper Retail ### "Red Falcon" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 29, 2022 Over all great program - just needs to be managed way better Pros I do like the ability to do orders and to tie to our website Cons Biggest problem is the pricing is not updated as they stated and sometimes the mark up a very high and other time maybe only a 2 cent mark up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Leslie B. Purchasing/Office Manager Retail ### "Quality Business Products Red Falcon Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 28, 2022 Pros The order/quote functions are very easy to use. The customer service and training options are above and beyond helpful. I would recommend the training to everyone who uses this system if they haven't taken in. The facilitators were very helpful and opened my eyes to parts of Red Falcon I was not using prior to training. Cons For me it would be nice to have a stock check feature in the pending orders area. It is not a con but as a very small company, we do not use the online ordering windows with our customers, so much of that system is not utilized on our end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.