# Red Falcon Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Red Falcon Software - reviews, pricing plans, popular comparisons to other Order Management products and more.

Source: https://www.capterra.com/p/239226/Red-Falcon

---

# 

 Red Falcon Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Red Falcon

## What is Red Falcon?

Red Falcon is ERP software with a built-in eCommerce platform that specifically fits the needs of small office products dealers. The software is ideal for brick-and-mortar or online businesses. It includes a point-of-sale system, wholesale and vendor integration, a back-office solution, and supports all versions of QuickBooks.

## What is Red Falcon used for?

[Order Management](https://www.capterra.com/order-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Red Falcon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ecisolutions.com/&name=Red Falcon)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Red Falcon

4.3 (6)

VS.

[4.4 (190)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (6)

Ease Of Use

4.4 (1,082)

Value For Money

3.5 (6)

Value For Money

4.2 (844)

Customer Service

4.3 (6)

Customer Service

4.3 (1,012)

## Red Falcon alternatives

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Alerts/Notifications

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Returns Management

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and facilitate returns of products sold

Third-Party Integrations

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

API

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

CRM

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Red Falcon 23 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Plan, manage, and track the financial activities of an individual or organization

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and support multiple locations

Send / receive, process, and execute orders

Receive data and information in real time

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

An order generated by a seller to a customer, containing details about products or services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.7 (6)

3.7

Based on 6 reviews

## Pricing

Value for money

3.5 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.5 (6)

3.5

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6)

4.3

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(2)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CA

Cindy A.

Controller

Business Supplies and Equipment

### "Red Falcon user for 10+ years"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 12, 2022

Overall good but I preferred when we had a dealer advisor for service and not a call in desk that routes calls. But when I do get with someone, they are generally supportive and helpful.

Pros

Manages inventory and order processing. Easy to use.

Cons

Too many clicks to get what you need. The same information could be on one screen or a click within a screen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Keith P.

Owner

Business Supplies and Equipment

### "Red Falcon"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 12, 2022

Red Falcon has been very a reliable software and has enabled me to run my business very efficiently.

Pros

The integration with my wholesaler makes order processing simple.

Cons

Manual order entry and adding items to an e-commerce order needs to improve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Debra R.

Sales Manager

Business Supplies and Equipment

### "Red-Falcon "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 6, 2022

We have the ability for our customers to order on-line

Pros

The ability to see multiple vendor prices

Cons

The vendor pricing does not show minimum buy quantities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Cindy S.

Owner

Retail

### "My review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2022

Good.

Pros

Customized for my type of business. Exports orders to wholesaler

Cons

Price. I wish it was more affordable. Paying extra for website landing page. It should be part of the package

Reasons for choosing Red Falcon

Punch out catalog

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Susan H.

assistant manager/bookkeeper

Retail

### "Red Falcon"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 29, 2022

Over all great program - just needs to be managed way better

Pros

I do like the ability to do orders and to tie to our website

Cons

Biggest problem is the pricing is not updated as they stated and sometimes the mark up a very high and other time maybe only a 2 cent mark up

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Leslie B.

Purchasing/Office Manager

Retail

### "Quality Business Products Red Falcon Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 28, 2022

Pros

The order/quote functions are very easy to use. The customer service and training options are above and beyond helpful. I would recommend the training to everyone who uses this system if they haven't taken in. The facilitators were very helpful and opened my eyes to parts of Red Falcon I was not using prior to training.

Cons

For me it would be nice to have a stock check feature in the pending orders area. It is not a con but as a very small company, we do not use the online ordering windows with our customers, so much of that system is not utilized on our end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)