# VideoAsk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VideoAsk Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/239248/videoask --- # VideoAsk Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VideoAsk ## What is VideoAsk? Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk. ## What is VideoAsk used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/) Overall rating Based on 70 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 1% Starting price $24 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VideoAsk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.typeform.com&name=VideoAsk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VideoAsk 4.8 (70) VS. [4.7 (24,044)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $24 Usage Based, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (70) Ease Of Use 4.6 (22,599) Value For Money 4.6 (63) Value For Money 4.5 (15,184) Customer Service 4.7 (54) Customer Service 4.4 (13,450) ## VideoAsk alternatives [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.7 (945)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month [4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/239248/videoask/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Feedback Management 4.5 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Survey/Poll Management 4.9 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Create and administer polls and surveys Contact Database 4.6 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Surveys & Feedback 4.9 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Engagement Tracking 4.8 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Customizable Branding 4.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding VideoAsk 124 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Track visitors'/audience's responses across web pages and other optimized content Branding videos with company logo Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Process of displaying text on a television, video screen, or other visual display Manage and track all internal and external communication conducted via calls, email, text, or chat Capability of a software or system to make decisions and perform actions based on specified conditions Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Survey designed the measure customer satisfaction with a product, service, and more A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Graphical representation of data Digital forms that are shared and accessed online Reminders sent via email Process of familiarizing new employees with the company, their position, and responsibilities Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Find & retrieve relevant data or documents Store, manage and track all forms in a centralized location Allow the audience to interact or engage with the content Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Real-time alerts or notifications that inform teams about new leads or prospects Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Ability to chat online in real time Present live poll results to audience Remote interview conducted between an interviewer and a candidate using video conferencing technology Manage the process of planning and scheduling meetings, including agenda creation Distribute a survey via mobile devices Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Supports various file formats Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page Track all opportunities for potential sales and convert them into recurring revenue Create orientation programs for new employees or students Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Streamlining repetitive tasks and activities through automated and predefined workflows Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Reporting on how each user, task or process has advanced since its initiation Tools designed to streamline the process of lead generation and management for sales teams Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Allow users to collaborate and ask questions regarding folders and/or documents within the system Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Brief assessments used to measure knowledge and skills Ratings/Reviews Analyze and gain insights into data in real-time Send and receive messages in real-time via an online communication channel Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Process of training new hires by providing them with sales tools and knowledge needed to complete the job Record and save a video file of what is happening on a computer screen Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Evaluate the candidate's performance and score them for further assessment Skip over or route respondents to different questions based on their previous answers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Allows the upload and storage of videos within the system Chat with your counterparts over the video in real time Create original videos from scratch Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Store and manage online video content Supports various video file formats Allows videos to be tagged with an identifier to enable easier search Interact with data visualization elements, such as charts and graphs, to drill down into data Web form that allows users to enter data that is sent and processed for different reasons An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (70) 4.6 Based on 70 reviews ## Pricing Value for money 4.6 (63) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/239248/videoask/pricing/) Grow $24.00 Usage Based,Per Month It includes: - 100 mins of video or audio processing per month - This plan includes all features from Start - Partially Videoask branded - Unlimited steps per videoask - Invite your team - up to 5 users - Data export - Redirect to URL - Live Calls - Net Promoter Score - File Upload - Respondent tracking Brand $40.00 Usage Based,Per Month It includes: - 200 mins of video or audio processing per month - This plan includes all features from Grow - Add your own brand/s - Unlimited steps per videoask - Invite your team - up to 10 users - Domain white labeling - Priority support - AI Chatbot Basic $0.00 It includes: - 20 mins of video or audio processing per month - VideoAsk branded - Up to 3 steps per videoask - Invite your team - up to 3 users - All core features - Conditional Logic - Collect payments with Stripe - Zapier integration - Appointment scheduling - Voice-text transcription & captions Value for money 4.6 (63) 4.6 Based on 63 reviews ## Integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (54) 4.7 Based on 54 reviews ## User reviews Overall rating 4.8 Based on 70 reviews Filter by rating 5(56) 4(12) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AA Abby A. Online Fitness Coach Health, Wellness and Fitness ### "Great client feedback tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 8, 2025 Just sometimes the video quality drop and the free plan is a bit tight, but it do the job for now Pros Video Ask for me is a game changer to get feedback from my trainees. After my sessions I send them a quick video and they just reply when they can, in video or audio, it feels more real than forms Cons It help me to feel what they really think, not just boxes ticked. I use it to improve my coaching and stay close to them, even when they shy to talk live Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Madeleine B. User Experience Designer Design ### "The best for getting reel feedbacks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 2, 2025 It's a good integration with Typeform for getting client feedback and creates real social proof Pros The best feature is that anyone can easily make and send video feedback Cons I didn't find any issues while using it. I would recommend it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shannon G. Founder, CEO Professional Training & Coaching ### "Great for Startups!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2025 Easy to send quick videos to communicate with my customers. Sufficient recording capacity for general communication needs. It's a great product! Pros Easy to use, inexpensive, great video quality, & give options for the camera-shy! Cons I don't like not being able to blur my background. Alternatives considered [Loom](https://www.capterra.com/p/191187/Loom/) [InVideo](https://www.capterra.com/p/180680/InVideo/) Reasons for choosing VideoAsk In my opinion, VideoAsk looks more professional to prospective clients than Loom and some of the others. Perhaps that is a female "thing" but that is why I specifically chose VideoAsk. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Brittany H. Marketing Assistant Real Estate ### "Best for getting real feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 3, 2024 I reckon VideoAsk is tops for creating engaging video content for my team. Keen to see how this tool evolves as AI takes over the workspace, ay. Pros This is my go-to video tool, mate! Love the modern design and interactive features, it's a beaut. Cons Nah, can't fault it, really. Use this app almost every day! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OF Osman F. Marketing Support Manager E-Learning ### "Enhance the experience of your leads/customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2024 Pros The different personalization for lead capture or customer experience, allowing to add logic that depending of an answer will go to a specific route, giving options for leaving text, video reviews and allowing to capture pictures too. Cons Probably that the integrations to other apps it is still on the making. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Yosue V. Diseñador Web Program Development ### "Perfecto para obtener informacion especifica de un cliente" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 19, 2023 Es muy útil para obtener la información de un cliente y de lo que este está buscando, de esta manera puedes darle una cotización más ajustada a lo que busca el cliente Pros Se puede personalizar mucho y colocar la información especifica que buscas, además que puedes compartirlo de manera muy sencilla. También puedes enlazarlo con Analytics y eso ayuda a revisar como van tus formularios Cons El precio no me gusto mucho, pero al menos la aplicación cumple con lo que propone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pedro A. Marketing & Growth Ops Financial Services ### "VOne of the best videomarketing tools" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2023 Pros \- Personalization: It's very powerful to have custom paths according to what users choose;- Build your own chatbots using video: I've never seen any other tool do this, but you can build an automated chatbot that explains people all the steps in real time. And the best thing: Able to schedule a demo inside videoask without needing to leave the experience Cons Integration with Hubspot. Instead of this being easy, it can be difficult to use because we want to track the responses to Hubspot into custom fields. The way we solved this is using the API, but having the direct integration could be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Health, Wellness and Fitness ### "Entrevistas digitales como si fueran reales" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 30, 2023 Estoy aún probando VideoAsk y mi primera impresión es que tiene mucho potencial. Es una manera fantástica de hacer encuestas y captar leads. Quizás funciona muy bien para algunos sectores y en otros el mercado aún no está acostumbrado a esta metodología.. pero considero que será cuestión de tiempo para daptarse porque la herramienta es bastante potente. Pros Llevo un tiempo probando vídeo Ask y resulta una herramienta muy potente para cualificar y captar clientes. Es una manera de crear un embudo de venta dependiendo del sector en el que te encuentras. Personalmente me gusta mucho el template de cualificación de cliente potencial. En pocos pasos y después de subir mis vídeos, ya tengo un buen embudo que ayuda a generar confianza en mis captaciónes. Cons De momento estoy en período de prueba... Le veo mucho potencial. Pero veo aún que el mercado no se familiariza muy fácil con el lenguaje o metodología de encuestas con vídeo... Puede ser llamativo, pero quizás por costumbre no tiene la suficiente tracción que esperaba. Supongo que es solo cuestión de tiempo porque si tienes claro tu mensaje y preguntas, los templates te facilitan mucho el trabajo para que la encuesta sea fácil. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) [Typeform](https://www.capterra.com/p/137289/Typeform/) Quiero probar una herramienta que genere más engagement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Rahul d. CRM & Digital campaign manager Hospital & Health Care ### "Quality review of VideoAsk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 14, 2023 Pros \- It's big revolutionized product from Typeform. Worth to create video quiz & survey.- very useful for brand explanation through video marketing + lead generation. Cons \- still in development for some small function but not critical. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. edna luci g. middle technician Marketing and Advertising ### "Revolutionizing the Way I Connect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 10, 2023 The ability to connect face to face and establish a trusting relationship has been invaluable to my business. Plus, multiple checkout and payment options make it easy for customers or employees to provide information and process payments. Pros I was impressed by the ease and simplicity of the platform. The ability to create custom video chats for potential clients, job applicants, or any other purpose was a game changer for me. I really appreciated the different options available, like text and audio, for those situations where video isn't possible. Cons The only thing I could mention is that sometimes the video or audio quality can be affected by internet connection problems, which can hinder smooth and clear communication. However, this is not a problem unique to VideoAsk and is something that can happen with any video communication platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/239248/videoask/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)