---
title: "VideoAsk Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about VideoAsk Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more."
source_url: "https://www.capterra.com/p/239248/videoask/"
page_type: "product"
language: "en"
---

# 

 VideoAsk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VideoAsk

## What is VideoAsk?

Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk.

## What is VideoAsk used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)

Top alternative

Featured

Overall rating

Based on 70 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

1%

Starting price

$24

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VideoAsk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.typeform.com&name=VideoAsk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VideoAsk

4.8 (70)

VS.

[4.8 (529)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

$24

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (70)

Ease Of Use

4.9 (529)

Value For Money

4.6 (63)

Value For Money

4.8 (468)

Customer Service

4.7 (54)

Customer Service

4.7 (457)

## VideoAsk alternatives

[4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (266)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Slack](https://www.capterra.com/p/135003/Slack/)

[4.7 (24,185)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135003/Slack/)

[View all alternatives](https://www.capterra.com/p/239248/videoask/alternatives/)

## FAQs about VideoAsk

Overview

### What problems does VideoAsk solve?

VideoAsk solves low response rates, impersonal lead capture, and slow back-and-forth in recruiting, onboarding, coaching, support, and client intake. It lets teams build interactive video flows with branching logic, collect video, audio, text, and files, and book demos in one experience. Sales, HR, educators, and service professionals benefit most.

Answer based on 40 reviews

Overview

### Which roles and teams benefit most from VideoAsk?

VideoAsk is most used by business owners, founders, and executives, along with marketing, creative, and customer-facing teams. They use it to capture leads, qualify prospects, collect feedback, personalize outreach, and streamline intake workflows. Coaches, administrators, and campaign managers also rely on it to automate conversations and improve engagement.

Answer based on 70 reviews

Overview

### What company size and industries is VideoAsk built for?

VideoAsk is built mainly for small businesses, which make up 93% of reviewers, especially in Marketing and Advertising at 17%. It serves marketing, HR, and sales teams, with additional use among E-Learning organizations at 9% and Financial Services companies at 7%, particularly for testimonials and applicant screening.

Answer based on 70 reviews

Features and Usability

### What are the key features of VideoAsk?

VideoAsk includes core video communication tools like interactive video, audio, and text responses, plus conditional logic for branching question paths and response management. Reviewers also focus on lead generation features such as lead capture, qualification, and appointment scheduling, along with differentiators like customizable branding, templates, and onboarding or recruitment workflows.

Answer based on 40 reviews

Pricing

### How much does it cost and what fees or limitations are included?

VideoAsk offers a free Basic plan, with paid tiers starting at $24/month for Grow and $40/month for Brand, plus a free trial. Pricing is usage-based, and reviewers say minute limits and the free version can feel restrictive, making budgeting harder as usage grows or higher-tier features are needed.

Answer based on 15 reviews

Integrations

### Which third-party tools and platforms does VideoAsk integrate with?

VideoAsk integrates with Typeform, Calendly, Acuity Scheduling, HubSpot CRM, HubSpot Marketing Hub, Pipedrive, ActiveCampaign, and Mailchimp. It connects to 10 third-party tools overall, with additional catalog integrations including Airtable, Asana, Dropbox, Gmail, Marketo Engage, Microsoft Outlook, Salesforce Foundation, and Zendesk Sell.

Answer based on 23 reviews

Getting Started and Support

### What training and onboarding options does VideoAsk offer?

VideoAsk provides webinars, documentation, and videos to help teams get started. Webinars offer live guidance and product walkthroughs, documentation gives written reference material for setup and feature use, and videos support self-paced learning and review of key steps.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does VideoAsk offer, and how do users rate the experience?

VideoAsk offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe support as responsive, helpful, and smooth, with strong impressions of the technical team. Some users report frustration around update communication and wanting more direct, dedicated assistance for sales or engineering questions.

Answer based on 24 reviews

Lead generation

### How well does VideoAsk work for lead generation?

VideoAsk works well for lead generation by combining video prompts, lead qualification, and booking links in one flow. Marketing teams, coaches, and education businesses like the more personal experience and higher form completion, while some users find lead capture setup less intuitive and certain integrations need extra technical help.

Answer based on 22 reviews

## Features

AI summary

Based on 3,697 Customer Engagement reviews

Capterra reviewers point to these as the top priorities when choosing customer engagement software:

-   **Content Management** (**53%** of reviewers rated this feature as critical)
-   **Engagement Tracking** (**44%**)
-   **Activity Tracking** (**40%**)

VideoAsk supports all three features buyers rate most important: **Content Management**, **Engagement Tracking**, and **Activity Tracking**. Together, these capabilities help businesses organize and update customer-facing content, monitor how people interact with it, and follow user activity over time, allowing teams to improve outreach, respond with better timing, and make more informed engagement decisions.

Engagement Tracking

4.8 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Activity Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Third-Party Integrations

4.7 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Feedback Management

4.5 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Survey/Poll Management

4.9 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Create and administer polls and surveys

Contact Database

4.6 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

VideoAsk 128 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Brand Overlay: Branding videos with company logo
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Closed Captions: Process of displaying text on a television, video screen, or other visual display
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Competency Management: Catalog, manage, and develop employee skill sets
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Creation: The ability to create unique content
- Content Delivery: Distributing content through various platforms or channels
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- CSAT Survey Structure: Survey designed the measure customer satisfaction with a product, service, and more
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Electronic Forms: Digital forms that are shared and accessed online
- Email Reminders: Reminders sent via email
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Filtering: Find & retrieve relevant data or documents
- For Sales Teams/Organizations: Caters to sales teams
- Forms Management: Store, manage and track all forms in a centralized location
- Interactive Content: Allow the audience to interact or engage with the content
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Live Chat: Ability to chat online in real time
- Live Results Sharing: Present live poll results to audience
- Live Video Interview: Remote interview conducted between an interviewer and a candidate using video conferencing technology
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Survey: Distribute a survey via mobile devices
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Language: Manage and support multiple languages
- Multimedia Support: Supports various file formats
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay
- NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Polling: Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Orientation Workflow Management: Create orientation programs for new employees or students
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text
- Quizzes: Brief assessments used to measure knowledge and skills
- Ratings/Reviews: Ratings/Reviews
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-time Conversations: Send and receive messages in real-time via an online communication channel
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Skill Assessment & Scoring: Evaluate the candidate's performance and score them for further assessment
- Skip Logic: Skip over or route respondents to different questions based on their previous answers
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Support Audio/Images/Video: Allow media to be embedded in the question or answer options
- Survey Builder: Create and manage surveys
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Video Archiving: Allows the upload and storage of videos within the system
- Video Chat: Chat with your counterparts over the video in real time
- Video Creation: Create original videos from scratch
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Management: Store and manage online video content
- Video Support: Supports various video file formats
- Video Tagging: Allows videos to be tagged with an identifier to enable easier search
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (70)

4.6

Based on 70 reviews

## Pricing

Value for money

4.6 (63)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/239248/videoask/pricing/)

Grow

$24.00

Usage Based,Per Month

It includes:

-   100 mins of video or audio processing per month
-   This plan includes all features from Start
-   Partially Videoask branded
-   Unlimited steps per videoask
-   Invite your team - up to 5 users
-   Data export
-   Redirect to URL
-   Live Calls
-   Net Promoter Score
-   File Upload
-   Respondent tracking

Brand

$40.00

Usage Based,Per Month

It includes:

-   200 mins of video or audio processing per month
-   This plan includes all features from Grow
-   Add your own brand/s
-   Unlimited steps per videoask
-   Invite your team - up to 10 users
-   Domain white labeling
-   Priority support
-   AI Chatbot

Basic

$0.00

It includes:

-   20 mins of video or audio processing per month
-   VideoAsk branded
-   Up to 3 steps per videoask
-   Invite your team - up to 3 users
-   All core features
-   Conditional Logic
-   Collect payments with Stripe
-   Zapier integration
-   Appointment scheduling
-   Voice-text transcription & captions

Value for money

4.6 (63)

4.6

Based on 63 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (54)

4.7

Based on 54 reviews

## User reviews

Overall rating

4.8

Based on 70 reviews

Filter by rating

5(56)

4(12)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AA

Abby A.

Online Fitness Coach

Health, Wellness and Fitness

### "Great client feedback tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 8, 2025

Just sometimes the video quality drop and the free plan is a bit tight, but it do the job for now

Pros

Video Ask for me is a game changer to get feedback from my trainees. After my sessions I send them a quick video and they just reply when they can, in video or audio, it feels more real than forms

Cons

It help me to feel what they really think, not just boxes ticked. I use it to improve my coaching and stay close to them, even when they shy to talk live

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Madeleine B.

User Experience Designer

Design

### "The best for getting reel feedbacks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 2, 2025

It's a good integration with Typeform for getting client feedback and creates real social proof

Pros

The best feature is that anyone can easily make and send video feedback

Cons

I didn't find any issues while using it. I would recommend it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Shannon G.

Founder, CEO

Professional Training & Coaching

### "Great for Startups!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2025

Easy to send quick videos to communicate with my customers. Sufficient recording capacity for general communication needs. It's a great product!

Pros

Easy to use, inexpensive, great video quality, & give options for the camera-shy!

Cons

I don't like not being able to blur my background.

Alternatives considered

[Loom](https://www.capterra.com/p/191187/Loom/)

[invideo](https://www.capterra.com/p/180680/InVideo/)

Reasons for choosing VideoAsk

In my opinion, VideoAsk looks more professional to prospective clients than Loom and some of the others. Perhaps that is a female "thing" but that is why I specifically chose VideoAsk.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Brittany H.

Marketing Assistant

Real Estate

### "Best for getting real feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 3, 2024

I reckon VideoAsk is tops for creating engaging video content for my team. Keen to see how this tool evolves as AI takes over the workspace, ay.

Pros

This is my go-to video tool, mate! Love the modern design and interactive features, it's a beaut.

Cons

Nah, can't fault it, really. Use this app almost every day!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OF

Osman F.

Marketing Support Manager

E-Learning

### "Enhance the experience of your leads/customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2024

Pros

The different personalization for lead capture or customer experience, allowing to add logic that depending of an answer will go to a specific route, giving options for leaving text, video reviews and allowing to capture pictures too.

Cons

Probably that the integrations to other apps it is still on the making.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Yosue V.

Diseñador Web

Program Development

### "Perfecto para obtener informacion especifica de un cliente"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 19, 2023

Es muy útil para obtener la información de un cliente y de lo que este está buscando, de esta manera puedes darle una cotización más ajustada a lo que busca el cliente

Pros

Se puede personalizar mucho y colocar la información especifica que buscas, además que puedes compartirlo de manera muy sencilla. También puedes enlazarlo con Analytics y eso ayuda a revisar como van tus formularios

Cons

El precio no me gusto mucho, pero al menos la aplicación cumple con lo que propone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pedro A.

Marketing & Growth Ops

Financial Services

### "VOne of the best videomarketing tools"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2023

Pros

\- Personalization: It's very powerful to have custom paths according to what users choose;- Build your own chatbots using video: I've never seen any other tool do this, but you can build an automated chatbot that explains people all the steps in real time. And the best thing: Able to schedule a demo inside videoask without needing to leave the experience

Cons

Integration with Hubspot. Instead of this being easy, it can be difficult to use because we want to track the responses to Hubspot into custom fields. The way we solved this is using the API, but having the direct integration could be better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Owner

Health, Wellness and Fitness

### "Entrevistas digitales como si fueran reales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 30, 2023

Estoy aún probando VideoAsk y mi primera impresión es que tiene mucho potencial. Es una manera fantástica de hacer encuestas y captar leads. Quizás funciona muy bien para algunos sectores y en otros el mercado aún no está acostumbrado a esta metodología.. pero considero que será cuestión de tiempo para daptarse porque la herramienta es bastante potente.

Pros

Llevo un tiempo probando vídeo Ask y resulta una herramienta muy potente para cualificar y captar clientes. Es una manera de crear un embudo de venta dependiendo del sector en el que te encuentras. Personalmente me gusta mucho el template de cualificación de cliente potencial. En pocos pasos y después de subir mis vídeos, ya tengo un buen embudo que ayuda a generar confianza en mis captaciónes.

Cons

De momento estoy en período de prueba... Le veo mucho potencial. Pero veo aún que el mercado no se familiariza muy fácil con el lenguaje o metodología de encuestas con vídeo... Puede ser llamativo, pero quizás por costumbre no tiene la suficiente tracción que esperaba. Supongo que es solo cuestión de tiempo porque si tienes claro tu mensaje y preguntas, los templates te facilitan mucho el trabajo para que la encuesta sea fácil.

Switched from

[Airtable](https://www.capterra.com/p/146652/Airtable/)

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Quiero probar una herramienta que genere más engagement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Rahul D.

CRM & Digital campaign manager

Hospital & Health Care

### "Quality review of VideoAsk"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 14, 2023

Pros

\- It's big revolutionized product from Typeform. Worth to create video quiz & survey.- very useful for brand explanation through video marketing + lead generation.

Cons

\- still in development for some small function but not critical.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

edna luci G.

middle technician

Marketing and Advertising

### "Revolutionizing the Way I Connect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 10, 2023

The ability to connect face to face and establish a trusting relationship has been invaluable to my business. Plus, multiple checkout and payment options make it easy for customers or employees to provide information and process payments.

Pros

I was impressed by the ease and simplicity of the platform. The ability to create custom video chats for potential clients, job applicants, or any other purpose was a game changer for me. I really appreciated the different options available, like text and audio, for those situations where video isn't possible.

Cons

The only thing I could mention is that sometimes the video or audio quality can be affected by internet connection problems, which can hinder smooth and clear communication. However, this is not a problem unique to VideoAsk and is something that can happen with any video communication platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/239248/videoask/reviews/)

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