# Page 2 | VideoAsk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is VideoAsk the right Customer Engagement solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/239248/videoask/reviews --- VideoAsk 4.8 (70) [View alternatives](https://www.capterra.com/p/239248/videoask/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of VideoAsk ## Showing most helpful reviews Showing 26-50 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Madeleine B. User Experience Designer Design Used the software for: Less than 6 months ### "The best for getting reel feedbacks!" April 2, 2025 5.0 It's a good integration with Typeform for getting client feedback and creates real social proof Pros The best feature is that anyone can easily make and send video feedback Cons I didn't find any issues while using it. I would recommend it Review Source BH Brittany H. Marketing Assistant Real Estate Used the software for: 1-2 years ### "Best for getting real feedback" November 3, 2024 5.0 I reckon VideoAsk is tops for creating engaging video content for my team. Keen to see how this tool evolves as AI takes over the workspace, ay. Pros This is my go-to video tool, mate! Love the modern design and interactive features, it's a beaut. Cons Nah, can't fault it, really. Use this app almost every day! Review Source PM Pip M. Director Management Consulting Used the software for: 2+ years ### "Incredible Product" April 18, 2022 5.0 The overall experience with VideoAsk has been amazing. The team are quick to respond to any questions and they have gone out of their way to help me with very specific questions Pros I love that we can integrate our booing software directly into the VideoAsk which helps to really streamline the process that our leads are going through with us. I love that we can brand it to our ProjectBox brand including the way that it is designed and the messaging throughout. With a bit of planning it is incredibly easy to set up and integrate with our existing tools and the feedback that we receive from people about it is amazing. Our conversion rate for enquiries has skyrocketed using this software. Cons There is nothing I really don't like, the things that I had an issue with at the start have all been fixed. It can be a little difficult to remember where settings are for particular things but once you know, you know. Alternatives considered [Bonjoro](https://www.capterra.com/p/209377/Bonjoro/) Reason for choosing VideoAsk I loved how easy it was to create a 'choose your own journey' experience for the people landing on our website and how we could brand it as we needed to. Review Source JA Jordan A. Integrator Marketing and Advertising Used the software for: 1-2 years ### "Beyond my expectations" December 8, 2021 5.0 Without VideoAsk we would not be able to offer the amazing service at the affordable price point that we provide to our clients. The service simply wouldn't exist. When I first signed up for VideoAsk I expected to use it to collect a few testimonials. I discovered there were so many more possibilities and have spend the past year and a half beginning to explore them! Pros My favorite thing about VideoAsk is how easy it is for the people submitting responses to me. They don't need to download an app or create an account. In some cases I don't even need to require a name or email! Cons VideoAsk is constantly improving. I look forward to updates that continue to address video and audio quality. Reason for choosing VideoAsk VideoAsk simply doesn't compare to competitors. It does so much more than any other software I have looked into and does it all better! Review Source Pedro A. Marketing & Growth Ops Financial Services Used the software for: 2+ years ### "VOne of the best videomarketing tools" October 18, 2023 4.0 Pros \- Personalization: It's very powerful to have custom paths according to what users choose;- Build your own chatbots using video: I've never seen any other tool do this, but you can build an automated chatbot that explains people all the steps in real time. And the best thing: Able to schedule a demo inside videoask without needing to leave the experience Cons Integration with Hubspot. Instead of this being easy, it can be difficult to use because we want to track the responses to Hubspot into custom fields. The way we solved this is using the API, but having the direct integration could be better. Review Source BK Bryan K. Founder Mental Health Care Used the software for: 1-2 years ### "Allowing for Innovation in Mental Health" February 4, 2022 5.0 Support- awesome, quick response to questions. Sales- struggled initially as a start-up and needing a BAA for function- which was going to require being on an Enterprise plan. But VideoAsk changed policy and was able to secure BAA on a lower tiered pricing plan which was phenomenal news. Pros We use with mental health assessments. So much better to have a patient respond to a person asking intake questions, instead of using generic forms. Response has been amazing. Video Ask allows us to work: creatively, logically, and efficiently. We put them to the test with 80 question assessments with multiples of guides, meaning we manage over 5,000 questions, and we have found this easy to do. We can work quickly, we haven't ever lost completed work, and feel fully supported by VideoAsk/Typeform. A true blessing they do BAA's Cons We did struggle with one of their beta implementations. VideoAsk to Google Sheets reliability wasn't where we needed it, but they were clear it was a beta function and they helped work around using webhooks. Review Source Darnell B. Growth Strategist & Educator Marketing and Advertising Used the software for: 1-2 years ### "VideoAsk changes the game with such a ridiculously simple tool and mantra..." May 18, 2022 5.0 I was hooked from the moment I learned about this software (via Typeform). Being as conversational and authentic as possible is something I'm a huge advocate of in my line of work, so VideoAsk totally speaks my language. It's a terrific product and their support community is LEGENDARY. Two thumbs WAY up from me. Pros I'm currently using it to qualify leads and guide them to specific resources on my website, depending on what makes the most sense for their needs. Love the fact you can integrate it with Calendly so people can book sessions with you directly from the videoask. I'm also a fan of how foolproof it is to embed it within my website. I think the best thing about this software is that it allows you to metaphorically walk people through your website and give them a taste of your personality, which lowers the trust barrier because people can see your face. Cons It's on the pricier side IMO but there's not yet anything quite like it competition-wise, so it's hard to compare it to other products. That said, I think if you're getting hella conversions from deploying it, it's the type of thing that will pay for itself a million times over. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Entrevistas digitales como si fueran reales" August 30, 2023 5.0 Estoy aún probando VideoAsk y mi primera impresión es que tiene mucho potencial. Es una manera fantástica de hacer encuestas y captar leads. Quizás funciona muy bien para algunos sectores y en otros el mercado aún no está acostumbrado a esta metodología.. pero considero que será cuestión de tiempo para daptarse porque la herramienta es bastante potente. Pros Llevo un tiempo probando vídeo Ask y resulta una herramienta muy potente para cualificar y captar clientes. Es una manera de crear un embudo de venta dependiendo del sector en el que te encuentras. Personalmente me gusta mucho el template de cualificación de cliente potencial. En pocos pasos y después de subir mis vídeos, ya tengo un buen embudo que ayuda a generar confianza en mis captaciónes. Cons De momento estoy en período de prueba... Le veo mucho potencial. Pero veo aún que el mercado no se familiariza muy fácil con el lenguaje o metodología de encuestas con vídeo... Puede ser llamativo, pero quizás por costumbre no tiene la suficiente tracción que esperaba. Supongo que es solo cuestión de tiempo porque si tienes claro tu mensaje y preguntas, los templates te facilitan mucho el trabajo para que la encuesta sea fácil. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/)[Typeform](https://www.capterra.com/p/137289/Typeform/) Quiero probar una herramienta que genere más engagement Review Source GM Geordie M. Creative Manager Entertainment Used the software for: 2+ years ### "VideoAsk just works!" December 18, 2021 5.0 Overall, VideoAsk is near perfect for us. We've been using it basically since launch and are yet to be let down. It really has fundamentally changed the way we hire employees in the best way. Pros It's extremely easy to use. As a national entertainment business with an HQ in one city, it's awesome to be able to audition new hosts all across the country using VideoAsk. It totally changed our hiring process. Our audition rates are through the roof, and the quality of hires has increased as well. It's intuitive to use, and can work with our automation software to get instant updates when auditions take place etc. Cons It's not the most complex system every created, and there are some features that are paywalled behind more expensive plans - but for what we need we're not really missing out. The closed captioning of videos isn't always accurate, but it's easy enough to change. I wish it could be a bit more consistent, or you could train it to recognise brand names etc. Review Source SK Sarah K. Marketing communications Specialist Automotive Used the software for: 1-2 years ### "Using for Employee Communication and Engagement" December 8, 2021 4.0 We found that VideoAsk was a perfect solution to help automate our Monthly Safety Training. Before using this software, we would pull everyone into our University and go over a training powerpoint. Now, our employees are able to review the training on their own time and we are able to download responses/attendees rather than do so manually with pen/paper. We have shared this software with our sister companies and some have adopted it to meet their needs. Next steps for us would be to use this as a communication tool for our external customers. Pros Ease of use and implementation. Preset options are easy to replicate and you are able to receive immediate, real-time feedback. Cons I am not a fan of the customer service only being through VideoAsk... I get it, but it would be helpful to have a hotline/email for a designated sales or engineering representative. Our company has over 850 employees, and we use VideoAsk strictly for internal communication. It would be nice to have fully customizable dropdowns or text entries that we can change (for example, I don't need their email, but it would be nice to have their department as a dropdown). Reason for choosing VideoAsk We heard about VideoAsk from Butler Tech (a partner of ours). They enjoyed it so much for recruitment, we didn't look elsewhere. Review Source JC Juan C. Teacher, Coach, Founder E-Learning Used the software for: 1-2 years ### "Gamechanger for Online Educators and Coaches" December 10, 2021 5.0 Excellent customer service, excellent added features over time, easy to use no-code tools. It's been amazing! Pros What I like most is how seamless the experience is for the user. This increases engagement and the likelihood of them responding and following through. It removes the pain points from communicating asynchronously through video, and allows teachers and coaches to keep the conversation going beyond the usual live conferencing platforms. Cons Some of the more advanced features have acted up from time to time with minor bugs, but the team has always been super helpful in solving them as quickly as possible. Reason for choosing VideoAsk It was the only product that allowed me to create the product I wanted to create (sending seamless time-constrained video challenges via email) Review Source JB Julie B. Owner E-Learning Used the software for: 1-2 years ### "Helps our customers make a decision they feel good about" February 3, 2022 5.0 We use Videoask to help potential students make a good decision about joining our course. We ask them questions about where they are at in their journey and guide them based on their decision. It helps the right leads take the leap to join and it helps the wrong leads decide against the course. Both are a win win. Pros We set it up once and let it run on it's own! Super low maintenance. Cons Nothing. It was easy to use and we are very happy with it. Reason for choosing VideoAsk It's a sister company to Typeform which we have used for years. Review Source Yosue V. Diseñador Web Program Development Used the software for: Less than 6 months ### "Perfecto para obtener informacion especifica de un cliente" October 19, 2023 4.0 Es muy útil para obtener la información de un cliente y de lo que este está buscando, de esta manera puedes darle una cotización más ajustada a lo que busca el cliente Pros Se puede personalizar mucho y colocar la información especifica que buscas, además que puedes compartirlo de manera muy sencilla. También puedes enlazarlo con Analytics y eso ayuda a revisar como van tus formularios Cons El precio no me gusto mucho, pero al menos la aplicación cumple con lo que propone Review Source RD Rahul D. CRM & Digital campaign manager Hospital & Health Care Used the software for: 6-12 months ### "Quality review of VideoAsk" August 14, 2023 5.0 Pros \- It's big revolutionized product from Typeform. Worth to create video quiz & survey.- very useful for brand explanation through video marketing + lead generation. Cons \- still in development for some small function but not critical. Review Source edna luci G. middle technician Marketing and Advertising Used the software for: I used a free trial ### "Revolutionizing the Way I Connect" May 10, 2023 5.0 The ability to connect face to face and establish a trusting relationship has been invaluable to my business. Plus, multiple checkout and payment options make it easy for customers or employees to provide information and process payments. Pros I was impressed by the ease and simplicity of the platform. The ability to create custom video chats for potential clients, job applicants, or any other purpose was a game changer for me. I really appreciated the different options available, like text and audio, for those situations where video isn't possible. Cons The only thing I could mention is that sometimes the video or audio quality can be affected by internet connection problems, which can hinder smooth and clear communication. However, this is not a problem unique to VideoAsk and is something that can happen with any video communication platform. Review Source AS Audrey S. Founder E-Learning Used the software for: 6-12 months ### "Interact with clients and leads in an innovative and personal way" May 14, 2022 5.0 I needed a way to assign small video homework tasks to my clients. This was the only thing on the market that really offered what I needed. Pros It's so easy to get going! All of my users and staff managed to learn how to use it really quickly. I use it for e-learning and it's been a game changer. Cons The price increases based on the minutes you consume, it can be difficult to manage the budget this way. Review Source Gian G. Founder Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Thank you VideoAsk" December 9, 2021 5.0 I am very thankful for the very quick replies of the customer team especially \[SENSITIVE CONTENT\]! Thanks \[SENSITIVE CONTENT\]! Pros Videoask has a lot of diverse features. It can be customized to your needs. Their API is quite powerful as well. We use it to share quests in gamifying travel experiences. Cons The minutes, I would say. Since we are doing it primarily for video quests, it really will consume more minutes since we use videoask as a creative experience for our market. Reason for choosing VideoAsk I think Videoask provides a robust solution compared to other platforms that offer fancy editing. There are tons of features that are really cool. My only request is perhaps have a technical team to assist users like us who is after the technical features such as APIs. :) Review Source CS Corinne S. Leadership and Development Manager Computer Software Used the software for: 2+ years ### "Makes for Very Engaging Surveys" December 8, 2021 5.0 I have used it for surveys, new hire introductions and for applications for positions. Pros We use it for new hire on boarding and everyone loves getting to know the person. Cons I think it is very robust. It works well for my needs. Review Source EÖ Eyüp Ö. Industrial Engineer Financial Services Used the software for: 6-12 months ### "VideoAsk EO" May 11, 2022 5.0 I realized that I made the right decision by trusting this software. Pros It is very nice to be able to create videos of my own brand. This way, my company looks more formal and engaging. Cons Some features and settings can be difficult to find sometimes. Other than that, most of the problems that I had bad experiences were fixed with the updates. Switched from [Imagen](https://www.capterra.com/p/112929/Imagen/)[Acquia DAM (Widen)](https://www.capterra.com/p/76774/Widen-Collective/)[TwentyThree](https://www.capterra.com/p/122893/The-Video-Marketing-Platform/)[Filecamp](https://www.capterra.com/p/133218/Filecamp/)[tubics](https://www.capterra.com/p/181135/tubics/) I use some for video creation and some for editing. Review Source BS Burcak S. ceo Retail Used the software for: 1-2 years ### "Videoask responses" May 13, 2022 5.0 Pros I like the concept of sending customers a video right on the topic which increases the response rate. I also like the connectivity with other products like shopify and with many other apps through zapier Cons I use the videoask gadgets in our shopify store. The popup shows in every screen. This means that even when the customer clicks on the "minus" sign to turn the gadget off, the gadget pops up in the next screen again. We could not adjust that functionality. Review Source AS Aseem S. Head of marketing Logistics and Supply Chain Used the software for: 1-2 years ### "Great product" December 8, 2021 5.0 Very good product. Pros We use it in our onboarding campaign for new users to leave feedback about our services, we also use it to get quick video testimonials. Easy to use, easy to embed in marketing emails, never had a customer of our's complain about it either. Cons I dont have any negative feedback about the product as of now. Working well for us Review Source DH Debbie H. COO Management Consulting Used the software for: 2+ years ### "Does MORE than " May 16, 2022 5.0 WE LOVE VideoAsk (and also sister Typeform) VideoAsk is something we use with ALL our clients and get them to use it too. Its so effective and has soooo many uses we use across our web (and clients) as our pop up to Surveys to recruitment to creating eReview process. We are regular updating how we use it Pros We use ot across all our business and also recommended to all our clients because its simple its effective its fun its modern its quick it gets results Cons Not sure I can answer this as I dont have any issues or least elements, it's updated and hasn't created any concerns for us ever Review Source FF Fernando F. ceo Capital Markets Used the software for: 1-2 years ### "amazing" February 3, 2022 5.0 Amazing, visitors use to play Pros You can show yourself and give confidence Cons Maybe the price, always cost and cost A cheaper price with freemium features would be suitable Review Source SH Stefan H. CEO Think Tanks Used the software for: 6-12 months ### "well done" December 8, 2021 4.0 it's the piece of software that influenced my 2021 busines the most. Pros The very intuitive and surprisingly personal way of interacting with customers. Cons Wish 1: Possibility for multi-lingual setups. For instance use different captions an same videos. It's not designed to keep overview when you run more than 5 Videoasks at the time. And the captions are poorly implemented! You need a lot of luck if you edit them by hand, that you don't mess things up. Don't get the logic there Review Source DR Daniel R. Co-founder Computer Software Used the software for: 2+ years ### "Great for onboarding" January 30, 2023 5.0 Pros We use VideoAsk for our customer onboarding and it's been a great way to set ourselves apart from the typical onboarding experience. Cons Some of the settings are not where you'd intuitively think they are when setting up a flow. 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