--- title: "NorthStar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NorthStar Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/239280/NorthStar/" page_type: "product" language: "en" --- # NorthStar Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NorthStar ## What is NorthStar? PGM Billing, LLC, is a leading provider of end-to-end revenue cycle optimization and clinical intelligence solutions, with an expansive portfolio of complementary proprietary billing software and medical billing services. For 40+ years, they have supported physicians and laboratories with a technology + service approach and U.S.-based customer service to help organizations maximize their reimbursement process and streamline operations. ## What is NorthStar used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Dermatology](https://www.capterra.com/dermatology-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Other, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NorthStar?[Manage this product listing](https://www.g2.com/products/physicians-group-management-northstar/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NorthStar 5.0 (1) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $199 Other, Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (535) Value For Money 5.0 (1) Value For Money 4.7 (476) Customer Service 5.0 (1) Customer Service 4.8 (510) ## NorthStar alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Tebra](https://www.capterra.com/p/129169/Tebra/) [3.9 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129169/Tebra/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [View all alternatives](https://www.capterra.com/p/239280/NorthStar/alternatives/) ## FAQs about NorthStar Overview ### What company size and specific industries is NorthStar built for? NorthStar is designed for laboratories and physician specialty practices of varied sizes, especially organizations that need billing and revenue cycle support. Its cloud-based practice management, revenue cycle management, and full-service billing tools fit healthcare providers handling complex laboratory and specialty billing requirements. Features and Usability ### What are the key features of NorthStar? NorthStar offers practice management features including appointment scheduling, calendar scheduling, and no-show tracking, plus patient and client portals, patient records management, and EMR/EHR. It also includes medical billing tools such as claims management, claims scrubbing, billing and invoicing, insurance eligibility verification, and payment processing. Integrations ### Which third-party tools and platforms does NorthStar integrate with? NorthStar integrates with 10 third-party tools and platforms, including Amazing Charts, Amazing Charts EHR OB/GYN, EMRDoc, EMRx, ICANotes, Juno EMR, LIS365, MyWINMED EMR, Waystar, and emr4MD. Its catalog covers EMR, EHR, laboratory, documentation, and billing connections. Getting Started and Support ### What training and onboarding options does NorthStar offer? NorthStar provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does NorthStar offer? NorthStar provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support is available, so user experience with response times, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 2,869 Mental Health reviews Capterra reviewers highlight these features as the top priorities when choosing Mental Health software: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) NorthStar includes **EMR/EHR**, but it does not offer **HIPAA Compliant** or **Charting**. Instead, it provides **Appointment Scheduling** (**55%**), which is also a key feature for many buyers. While the system lacks some of the most requested capabilities, **EMR/EHR** and **Appointment Scheduling** can still help mental health practices manage patient records and organize visits more efficiently, providing teams with tools to support daily administrative and clinical workflows. Accounts Receivable Track outstanding invoices and the money owed from clients Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers NorthStar 47 features ### All Features - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Credit Card Processing: Accept and process credit card transactions - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - EMR/EHR: Create and securely store digital patient records - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Chiropractors: Serves chiropractic practices - Forms Management: Store, manage and track all forms in a centralized location - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - No-Show Tracking: Track and monitor patient no-show rates - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Basic $199.00 Other,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ ICANotes](https://www.capterra.com/p/17102/ICANotes/)[ Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/)[ Amazing Charts EHR OB/GYN](https://www.capterra.com/p/213410/Amazing-Charts-EHR-OB-GYN/)[ Juno EMR](https://www.capterra.com/p/176272/Juno-EMR/)[ EMRDoc](https://www.capterra.com/p/161979/EMRDoc/)[ LIS365](https://www.capterra.com/p/179502/LIS-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MK Michele K. Owner Medical Practice ### "NorthStar is a great software program." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2021 Pros NorthStar is very user friendly and intuitive. Cons I cannot think of any negatives with this software program. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 2, 2021 Thank you, Michele! We appreciate your feedback and look forward to continuing to support your practice. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.