--- title: "ManageEngine PAM360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ManageEngine PAM360 Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more." source_url: "https://www.capterra.com/p/239316/ManageEngine-PAM360/" page_type: "product" language: "en" --- # ManageEngine PAM360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ManageEngine PAM360 ## What is ManageEngine PAM360? ManageEngine PAM360 is a privileged access management solution that secures and controls privileged access across IT infrastructures. It offers Privileged Account and Session Management for automated discovery, centralized account management, secure remote access, and session auditing. Its Privilege Elevation and Delegation Management enforces least privilege access with just-in-time elevation and command controls. PAM360 includes Cloud Infrastructure Entitlements Management to regulate cloud access and identify risks. AI-powered Privileged User Behavior Analytics detect suspicious activities, while Endpoint Privilege Management applies granular controls for critical applications. Additional features include Secrets Management, Encryption Key and Certificate Lifecycle Management, and Privileged Account Governance. The platform integrates with other ManageEngine tools and supports compliance with NIST, PCI-DSS, HIPAA, and ISO-IEC 27001. ## What is ManageEngine PAM360 used for? [Privileged Access Management](https://www.capterra.com/privileged-access-management-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7995 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ManageEngine PAM360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.manageengine.com/&name=ManageEngine PAM360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ManageEngine PAM360 4.3 (10) VS. [4.6 (293)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $7995 Flat Rate, One Time Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (10) Ease Of Use 4.6 (928) Value For Money 5.0 (8) Value For Money 4.5 (488) Customer Service 4.4 (9) Customer Service 4.5 (508) ## ManageEngine PAM360 alternatives [4.5 (101)](https://www.capterra.com/p/210774/ADAudit-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Okta](https://www.capterra.com/p/119653/Okta/) [4.7 (944)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119653/Okta/) Highest Rated [Admin By Request](https://www.capterra.com/p/10009418/Admin-By-Request/) [4.9 (69)](https://www.capterra.com/p/10009418/Admin-By-Request/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009418/Admin-By-Request/) [Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) [4.7 (60)](https://www.capterra.com/p/219692/Azure-Active-Directory/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219692/Azure-Active-Directory/) [View all alternatives](https://www.capterra.com/p/239316/ManageEngine-PAM360/alternatives/) ## FAQs about ManageEngine PAM360 Overview ### Which roles and teams benefit most from ManageEngine PAM360? ManageEngine PAM360 is most used by IT administrators, security leaders, engineering teams, and operations managers who need centralized privileged access control. Systems engineers and support staff use it to secure credentials and streamline access requests, while CTOs, vCISOs, and project leaders rely on it for governance, audit readiness, and risk reduction. Answer based on 10 reviews Overview ### What company size and industries is ManageEngine PAM360 built for? ManageEngine PAM360 is used by IT administrators, security teams, government agencies, global enterprises, DevOps engineers, compliance officers, and digital-first organizations, with strongest adoption among small businesses at 50% and Hospital & Health Care at 30%. It also serves midsize businesses at 30%, enterprises at 20%, plus Information Technology and Services at 20% and Automotive at 10%. Answer based on 10 reviews Features and Usability ### What are the key features of ManageEngine PAM360? ManageEngine PAM360 offers privileged account management, credential management, password management, and access controls/permissions for restricting sensitive access. It also includes session recording, audit trail, security auditing, multi-factor authentication, role-based permissions, policy management, and real-time monitoring for tracking privileged activity and supporting compliance management. Pricing ### How much does it cost and what fees or limitations are included? ManageEngine PAM360 starts at $7,995 one time for the PAM360 Enterprise Edition, with the Multi-Language edition priced at $9,595 one time. Annual maintenance and support are included, along with unlimited resources and users. A free trial is available. Integrations ### Which third-party tools and platforms does ManageEngine PAM360 integrate with? ManageEngine PAM360 integrates with Cisco Duo and connects to Amazon S3, Jenkins, Jira, Microsoft Entra ID, Okta, ServiceNow, Dropbox, and Splunk Insights. Its catalog also includes Ansible Automation Platform, Automation Anywhere, DigiCert SSL/PKI Solutions, ManageEngine ADManager Plus, ManageEngine Analytics Plus, ManageEngine EventLog Analyzer, ManageEngine Log360, and ManageEngine ServiceDesk Plus. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does ManageEngine PAM360 offer? ManageEngine PAM360 provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled remote learning, self-paced reference, and visual walkthroughs for teams getting started with the product. Getting Started and Support ### What customer support options does ManageEngine PAM360 offer? ManageEngine PAM360 provides email/help desk and phone support. Customer support experience is not described in reviewer feedback here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct assistance for technical questions and issue resolution. ## Features AI summary Based on 1,958 Managed Service Providers (MSP) reviews Capterra data shows that buyers of Managed Service Providers (MSP) rank the following features as their top priorities: - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) ManageEngine PAM360 supports all three features reviewers value most: **Remote Access/Control**, **Server Monitoring**, and **Remote Monitoring & Management**. Together, these capabilities help businesses manage systems from anywhere, keep close watch on server health and performance, and handle ongoing device oversight more efficiently, allowing teams to respond faster, reduce downtime, and maintain more reliable IT operations. Remote Monitoring & Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Alerts/Notifications 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Authentication 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Credential Management 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Multi-Factor Authentication 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Secure Data Storage 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches ManageEngine PAM360 79 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Access Control: Define levels of authorization for access to specific applications - Application Security: Identify and respond to security threats to developed applications - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Behavior Analytics: Track and analyze user behavior within a system or network - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Member Accounts: Accounts held by members of an organization - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Policy Creation: Create new policies or alter existing policies - Policy Management: Create, manage, and track policies and procedures within an organization - Profiling: Scanning of users & devices to ensure there are no potential threats - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Session Recording: Record active support and chat sessions for auditing and training - Session Transfer: Transfer a support session to another team member - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system - Video Support: Supports various video file formats - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web-Application Security: Identify and respond to security threats to web applications --- Features 4.7 (10) 4.7 Based on 10 reviews ## Pricing Value for money 5.0 (8) Free Trial [View pricing plan details](https://www.capterra.com/p/239316/ManageEngine-PAM360/pricing/) PAM360 Enterprise Edition $7,995 Flat Rate,One Time It includes: - Number Of Administrators - Number Of Keys - Unrestricted Resources And Users - Annual Maintenance And Support Included PAM360 Enterprise Edition Multi-Language $9,595 Flat Rate,One Time It includes: - Number Of Administrators - Number Of Keys - Unrestricted Resources And Users - Annual Maintenance And Support Included Value for money 5.0 (8) 5.0 Based on 8 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Jenkins](https://www.capterra.com/p/171026/Jenkins/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[ Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/) ## Support, customer service and training options Customer Service 4.4 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (9) 4.4 Based on 9 reviews ## User reviews Overall rating 4.3 Based on 10 reviews Filter by rating 5(3) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Peter B. vCISO Hospital & Health Care ### "overall, great value for money" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2026 early days with the product but we love the fact you get the enterprise password vault browser plug in also with it for unlimited number of users (so avoids buying a password vaulting tool!) includes session recording and integrations with ITSM tools are also great. Pros Value for Money Licensed per admin / secrets and not per server so scales well for orgs love the feature to reset service account passwords where it can also identify all servers/services using the service account and will restart the services. Cons It could have better external facing landing features / portal inbound for hosting directly on the internet - its kind of more internal, so you need to put some remote access in front of it really. Alternatives considered [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reasons for choosing ManageEngine PAM360 the decisions were based on cost and future scaling Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Duniemu B. IT Project Manager Hospitality ### "Minimized our risk posture without adding operational burden" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 26, 2025 Pros I liked how PAM360 brought all the privileged account credentials in an encrypted manner with proper access controls. The solid policy enabled me to control the granting of access rights to the extent that only users who needed passwords could access them. Cons Remote access service tunnel configuration involved more than what appeared to be involved when the network segments were different. The more common of the use-cases would benefit from less complex wizards. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CY Chris Y. Operations Manager Construction ### "Assisted in offering protection for the restricted access rights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2025 Pros I particularly enjoyed the service’s privileged session monitoring and recording functionalities of PAM360. Implementing the feature in a way logged every administrative session provided a great satisfaction when dealing with sensitive applications. Cons What I felt missing was that there was automatic password reset integration for some few third-party applications that were rare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Matthias E. Software Engineer Higher Education ### "Ensured efficient and integrated privileged access control" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 26, 2025 Pros ManageEngine PAM360 has distinguished itself in the area of managing the privileged accounts with powerful control that is very essential in our security of the systems. The session monitoring and real-time alerts are the most useful in minimizing on risk as well as identifying challenges early enough before they worsen. Cons I have faced challenges of reporting tools during the times when they are heavily utilized. Producing extensive reports sometimes became a problem because filtering information for large groups of users at times slowed down audits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kevyn J. Systems Engineer Information Technology and Services ### "Securely manage access credentials without risk of exposure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2025 Pros Real-time monitoring of the privileged accounts by PAM360 has had positive impact and has been beneficial for us. Recording of the session with capabilities to log activities has been crucial in additional information given toward account usage that has enabled a higher level of security and compliance. Cons There were certain time lags in the response management because of configuring automated work flows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Abdullah A. IT Technician Hospital & Health Care ### "Auditing capabilities is vital and fruitful for compliance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 23, 2025 Pros PAM360 has impressive features in password and privilege management provided that the company handle sensitive information. Privileged access management has been upped to several notches and real-time monitoring and control have greatly boosted our security standards. Cons I observed that there are existing access control configurations that were not well integrated with third-party application. There are moments when I had to make additional sync actions which impacted the sligtly the efficient of work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Margaux G. Operations Director Hospital & Health Care ### "Provided detail access control that has made our security stronger" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 22, 2025 Pros With the help of role-based access controls that exist in PAM360, I was able to grant some rights to users and make them have access only to certain systems. The prompt monitoring of users’ activity preventing security threats served as an advantage in this regard.​ Cons I observed that integration with some other ticketing systems involved further settings which are not that easy to set. This added some level of complication into how access approvals could be automated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PE Paketleme E. Technical Support officer Automotive ### "Helped improve our privileged access management regarding control" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 22, 2025 Pros I found particularly useful the PAM360's ability to manage privileged session in real time. I was given the feature to monitor and record sessions where I could provide us with a clear audit trail and an improvement to our organization’s security posture. Cons There would be occasional latency issues with this peak hours, but that would affect the responsiveness of the session management feature. Those times caused delays in setting up remote sessions, but hindered our operations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Melih C. Team Leader Information Technology and Services ### "Review of PAM360" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 8, 2025 Generally, the product is user friendly and I like the smoothness. Additionally, it comes with PostgreSQL which is a plus that prevents customers to spend extra money for it. And finally because the product rely on too much resources, it's a plus. Pros I like the product's easy-to-use abilities. It's not complicated for some other products and this increase the end-user experience very much. For these types of products, security and usability should be considered both and they're almost equally important. I believe this product trying to keeps this balance adequally. Cons PAM360 has many features good to go but some integrations or failover configurations can be complex and it takes time. Additionally, as far as I know the OCR feature for remote connections has't been introduced yet but in progress. When these topics covered up, it will be much more better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reda E. CTO Marketing and Advertising ### "Great privileged management access tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 6, 2023 Pros All access to your sensitive devices are grouped in the same tool. Every access is historized and recorded (video) that you can consult if needed.It also notify you if someone connect to one of your sensitive device. So you see live what the connected person do Cons Lots of features , so, a training is needed to master them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.