--- title: "Viewpoint Vista Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Viewpoint Vista the right Construction Accounting solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/239335/Vista/reviews/" page_type: "reviews" language: "en" --- Viewpoint Vista 3.8 (265) [View alternatives](https://www.capterra.com/p/239335/Vista/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 4th, 2026 # Reviews of Viewpoint Vista Ease of use 3.5 Customer Service 3.4 ## Pros and Cons in Reviews AF Amber F CFOConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “The visibility for project managers to see each aspect of their job costs and drilldown to the invoice attachment level is outstanding. “ April 8, 2026 GM Gail M ControllerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “We have had several support tickets where Viewpoint was not able to provide a solution and we had to find a fix through other sources. “ April 2, 2026 Lizzie B ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “It was very helpful to start with for putting all of our projects onto and ensuring that the drawings were loaded“ March 4, 2026 OL Oliver L Human Resource ManagerConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years. “I feel like I can never get any assistance and most of the time have to solve issues on my own research versus a customer representative reaching out to help.“ April 2, 2026 KS Kyson S Engineering Department ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “I love the fact that I have more checks and balances between my team and the accounting team so cost codes are not added without my approval.“ December 1, 2025 AW Andreas W CIOConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Since Trimble acquired Viewpoint the user management and login processes has become very complicated and as of March 2026“ April 2, 2026 AF Amber F CFOConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “I know we're only using a fraction of what Vista can do and I'm looking forward to optimizing that functionality in the future.“ April 8, 2026 JC Jill C Asst. ControllerConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “the integration with Procore is inconsistent.“ April 2, 2026 ## Showing most helpful reviews Showing 1-25 of 265 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner/Developer Information Technology and Services Used the software for: 2+ years ### "Viewpoint Vista" September 1, 2022 5.0 Overall our experience has been very good. Pros Vista is a very powerful program! Is very customizable. Cons Viewpoint's Customer Service! We hear from our clients all the time that the Viewpoint customer service is horrid. Review Source JG Jan G. Senior Estimator Construction Used the software for: Less than 6 months ### "Switching to Vista" July 1, 2025 5.0 Love the product and can't wait to go live to start 2026! The implementation team is fantastic! They are very knowledgeable and can answer any of our questions. Pros Vista is easy to learn and easy to use. We have numerous members of our staff that are 60+, not computer literate and this software is easy enough for them to use. Cons The implementation process takes so long and has so much information that has to be entered up front. Alternatives considered [Explorer Eclipse](https://www.capterra.com/p/61209/Eclipse/) Reason for choosing Viewpoint Vista Viewpoint Vista has more functionality and offered more flexibility in many aspects of the software Switched from [Explorer Shafers](https://www.capterra.com/p/159688/Explorer-Shafers/) TCMS is being discontinued a the end of the year. Review Source GM Gail M. Controller Construction Used the software for: 2+ years ### "Disappointing Support" April 2, 2026 2.0 The support has deteriorated significantly over the last year. We have had several support tickets where Viewpoint was not able to provide a solution and we had to find a fix through other sources. System upgrades are terrifying with the last update impacting or ability to produce financials. I hope Viewpoint figures this out and provides the support that they used to have. Pros The integration with operations and all of the functions that the software has to offer including the equipment module and fixed asset functionality Cons Lack of support. Viewpoint supported the software when we first implemented but that level of services has dropped off over the last year. When you submit a ticket, you get an email advising of longer than normal wait times. This has gone on for months now and even when you do get a response, they are often not able to solve the problem. Review Source RB Robert B. Director of Constuction Technologies Construction Used the software for: 1-2 years ### "Vista Review" June 30, 2025 4.0 Pros The great detail involved and the crazy amount of reports. More importantly is the ability to use sql with the software to create reports or run queries. Cons The tremendous delay in customer support matters. Sometimes things marked as urgent can take weeks to resolve. Alternatives considered [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Viewpoint Vista It was all within the Trimble House of products. Review Source BS Bo S. Controller Construction Used the software for: 2+ years ### "Robust & Intuitive" August 18, 2022 5.0 While it is tough to gauge, our efficiency & productivity has increased for better time management and more effective processes. Pros The software can handle just about anything! It has drastically changed our efficiency company-wide, especially with the projection/forecasting for our project teams. Having our teams getting live data and immediate access helps them more effectively manage their projects. Cons Some of the features within the EM & IN seem to be less of a priority for functionality and user-friendliness. Alternatives considered [FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/)[Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/)[PENTA Construction Accounting](https://www.capterra.com/p/29189/PENTA-Enterprise-Construction-Accounting/) Reason for choosing Viewpoint Vista Remote access/mobility, Intuitiveness, Customer Support, Switched from [Intersoft ERP](https://www.capterra.com/p/104288/Intersoft-ERP/) We wanted a fully integrated product that was more intuitive and user-friendly. Having remote access was a big step forward! Review Source Response from Trimble August 24, 2022 Thank you so much for your kind review, Bo! JD Jeffrey D. service manager Construction Used the software for: Less than 6 months ### "Absolute worst software" February 22, 2025 1.0 This is my 9th overall software suite to use for HVAC service. I thought Fieldpoint was the bottom performer, but this has beat FP to the bottom of the stack. The functionality is slow, clumsy, and non-logical. Pros It is easy to shut down. That is absolutely the only good thing about it. Cons To date, I have found nothing I like. I am quite experienced with software of this type, and it is by far the worst I have been involved with. Switched from [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/) Moved from Service Trade (not listed). it wasn't compatible with new accounting software Review Source DS Derek S. SYS ADM Commercial Real Estate Used the software for: 2+ years ### "DO NOT PURCHASE - Look elsewhere $$$$$" May 9, 2024 3.0 Miserable. A product with good intentions but hamstrung by inept support staff and slimy sales process. Pros It's got a ton of configurability if you have a full dev team ready to sit down and dig in with the subject matter expert for each department. Cons Their support staff is a 2/10 on most days and there are frequent questions they just don't know the answer to and if you get to that point they just shrug and close your issue. We were railroaded into getting a half baked cloud solution that took us back to the dark ages in performance and it cost 5x what we were paying for on prem. Trimble is the parent company and we have other software for different things from them. This one is the worst. If you have a massive dev team, 5000 spare labor hours and a mountain of cash, then you could benefit from this after the on-boarding process of 30-1600 days. You will be into time and materials billings at the last 90% of your engagement. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Viewpoint Vista A previous relationship with trimble was the primary reason. Keep in mind we were going off lies told by sales. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Outgrew the quickbooks desktop software and needed more integrations with our processes and hardware. Review Source MS Mary S. Controller Construction Used the software for: 2+ years ### "Viewpoint Vista - Tracking Jobs has never been easier" August 17, 2022 5.0 As a new user a 3+ years ago to Vista, I was able to easily jump in to get an understanding of the system overall. Today I am still learning new ways to improve our processes as each module can have so many options for tracking jobs. Pros The software has sooooo many options for tracking jobs. All components of a job (AP, payroll, billing, etc) are able to be tracked in Vista. The reporting is easy to track and understand. The options for customization are endless. We are able to create custom reports on the fly to accommodate our needs specific to job type or PM. Cons There are so many options and features that it can be confusing or hard to learn all the steps. There are so many features that have to filled out when entering data into the system in order to get accurate data out of the system that a new user can feel overwhelmed. For example setting up rates for job cost can easily be entered incorrectly if you do not enter every possible combination. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Viewpoint Vista I was not at my company when they first chose Vista. We are currently reviewing our options for available software but have not found a software that provides everything that Vista does. Review Source KK Kristina K. Project Accountant Construction Used the software for: 6-12 months ### "Vista makes working easier " March 6, 2026 4.0 Overall, Vista makes a huge impact on my work life. It helps keep my reports easy to find and manage while also allowing me to make custom folders to store specific processes. Pros There is a lot of functionality and everything is pretty intuitive and easy to use. It’s also very customizable which is nice. Cons Sometimes there is almost too much information available without the ability to keep it straight from similar reports or programs. I think it’d be cool to be able to add notes next to certain programs or reports to help me keep them all straight. Review Source OL Oliver L. Human Resource Manager Construction Used the software for: 1-2 years ### "Customer Support Needs Improvement" April 2, 2026 3.0 Overall, I would say I am satisfied with Vista but again wish the customer support would be more invested in. Most of the help guides are not very helpful and you can never get in contact with anyone. Pros Easy to use once you familiarize yourself with the system. Overall the system works smooth, and has all the features we need. Cons Customer support is really lacking. I feel like I can never get any assistance and most of the time have to solve issues on my own research versus a customer representative reaching out to help. Review Source RL Randy L. IT Director Construction Used the software for: 2+ years ### "My Review" August 18, 2022 5.0 Pros The entire software is simple enough to use while at the time time provides best practice functionality and controls. The Vista accounting module is very strong. Their cloud model is stable and secure. Cons Support can be improved. Although they have many support options, I seldom get an answer on first contact. Many times tickets will go 5-7 days before getting a reply. Review Source JF Jackie F. CFO Construction Used the software for: 2+ years ### "Vista by Viewpoint" August 18, 2022 5.0 Vista has given us the tools and information we need to stay profitable. There are constant changes to technology and I have no doubt Vista will be a leader in the process. Pros Vista is very user friendly and offers a solid base of accounting modules as well as the extension of the employee portal for all employees. We have found new users learn the system quickly. Cons There are a lot of canned reports but if you don’t have someone on staff that knows Crystal Report programming, it makes it difficult. On the other hand, there are options to export the data into Excel. Switched from [StreetSmart](https://www.capterra.com/p/783/StreetSmart/) Street Smarts is no longer supported. Review Source CH Corey H. CFO Construction Used the software for: 2+ years ### "Overall Solid Product" August 18, 2022 4.0 Overall the experience has been good. After being bought out by Trimble, the company has gotten bigger and a bit more impersonal. Pros Robust features allow an organization to tailor the software to its needs. There are plenty of add-ons available if something is lacking out of the box. Cons Support has been somewhat lacking and the payroll reporting that was formerly all in-house has been farmed out to Aatrix. That adds additional cost and complexity that didn't exist when we first went live. Reason for choosing Viewpoint Vista We liked the look and feel of the product over the other options as well as the ability to customize to our needs. Review Source Response from Trimble August 24, 2022 Thank you so much for taking the time to leave a review. We really appreciate your feedback, Corey! RG Ruth G. Vice President Construction Used the software for: 1-2 years ### "Integration with Ease" August 7, 2017 5.0 We love the change that we made to VISTA. It has allowed our company to streamline, and operate with same personnel - with growing at the same time. Pros We were a Maxwell Streetsmarts users for over 10 years, when Viewpoint purchased Maxwell. At that point we began to shop "other" vendors for the best comprehensive solution for our Heavy Excavation company. As it turned out Viewpoint Vista Softwarewon! We preplanned for nearly 15 months before making the transition. We opted to make the transition at the slowest time of year for "our" company. With our initial planning we were able to schedule training that worked in our company's timeframe, we were assigned a Project Manager who kept us on track. Our go live date was Feb 2016 - of which meant - we went live; hiccups and all! To the credit of Viewpoints Vista team the transition was seamless. We had the correct training from the start, correct leadership within our company, and a VISTA TEAM that moved us forward. We started out with the essentials, and have since added a few more modules, document imaging, and Mobile Field Manager. It has taken us awhile to adjust to the reports vrs what we were use to, but have found we can "adjust" reports via the Crystal Report writer ourselves. As software updates are released, they are easily installable from the end users aspect. I highly recommend the software as a whole - many ways to get information out! Cons Cons are not negative to us - just ways to improve! After using the software for awhile and you call into support, and you know more than the support person. Review Source EW Eddie W. Senior Project Manager Construction Used the software for: 2+ years ### "Viewpoint Vista is a cost effective and powerful ERP for contractors" January 20, 2024 5.0 Pros Effective tool for project managers and accounting personnel to track job costs. Cons Backend modifications require input from consultants and costly customizations. Review Source TK Tom K. CA Construction Used the software for: 1-2 years ### "CA Review" March 26, 2022 2.0 Overall my experience hasn't been great coming from other Construction Project & Accounting Software. There is a lot of positives about Vista, however, I find the very old feeling of the software to be a shame as it leaves users who are required to use this software daily feeling unexcited. Pros I enjoy the interfacing process the most about the software and how multiple items can be entered allowing the using to only Interface or lock these in as required. I also like the amount of reports available to peruse allowing the user to gain a detailed understanding into certain areas of the project. Cons The software is very old and needs to be updated to provide a modern feel. Often the software feels slow having to sync back up with the server which is disappointing. The Forecasting Module is also particularly tricky to understand and get right without causing an error. Review Source AG Andy G. Information Systems Specialist Construction Used the software for: 2+ years ### "Longtime Viewpoint Vista Users" August 18, 2022 4.0 Pros Software is really easy to use. There are a get number of reports out of the box. Reports are really easy to create and manipulate to get you the information that you want. Cons Software error popups are really vague and do not describe what is wrong which can make hunting down the issue very difficult at times. Review Source Response from Trimble August 24, 2022 Hello Andy, Thanks for taking the time to leave a review. We greatly appreciate your feedback! RG Randy G. Executive Vice President Construction Used the software for: 2+ years ### "While difficult to setup, it is an integrated system handling our Service Management, project management, Document management and Accounting and has eliminated duplicate entry we used to have to do with our old system." August 15, 2017 4.0 If I could go back in time and look at the software purchase again, I would still go with Viewpoint. While the process takes an enormous investment in time, it has been worth the work. Pros It is integrated and allows us to share information more easily across the entire team. We can attach documents to transactions allowing us to have info at out fingertips allowing us to answer questions from clients without having to go and pull paper files to research the answer. It is very versatile, allowing us to create custom fields that are not over written when updates come out. this allows us to customize the software to allow us to do business "our" way. Cons The Versatility that makes this product so good is also a con in that it makes it more difficult to setup. If you come from a simple solution to Viewpoint, you don't know what you don't know and you may make some short sighted decisions on how to setup or implement the product. Our implementation team from Viewpoint did a great job of trying to point out some of those potential pitfalls. Review Source SC Seth C. IT Manager Construction Used the software for: 1-2 years ### "Worst implementation experience ever... A lot of turn over in there team that "helps" you too. Company has too many Growing Pains that affect the customer." January 29, 2018 1.0 Pros This software is pretty user friendly and it is pretty efficient for the line of work we do. We are a manufacture of Concrete products and its hard to find a software that can handle our line of work like that. Cons The implementation was absolutly one of the worst experiances ever. It took us over a year and a half just to get started with the system. We went through project mangers after project managers because the company was restructuring. Which was hard on use because we pay a lot of money for them to come out and try to help us implement this. We would have explain everything over and over when someone would be replaced. It got really old. Not to mention you have to watch when you get customized things done. They do not do these in house and they are never on a deadline for you. We constantly work around their schedules and not ours. I personally would have looked harder into something else before going this route. It just seems as though this company because they are owned by investors is having too many trickle down effects ultimately on the customers. Not good business. Review Source LK Lindsey K. AR Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Vista is ok" February 20, 2024 4.0 Pros I like the ease of it syncing with other software's. Cons There are so many steps to get to where you need to be. The invoices freeze for over 24 hours if you open them twice. Review Source TM Tyler M. Controller Construction Used the software for: 2+ years ### "Vista is useful" August 17, 2022 4.0 Pros Integration went well with the help of trainers. It takes several years of using Vista to really get use to it. We are about to move to the cloud version, so there will once again be another learning curve to battle through. Cons We've found that the standard Crystal Reports are not very good, and writing custom reports using Crystal Reports is not user-friendly. Review Source TR Todd R. COO Construction Used the software for: 2+ years ### "Consider other options until this product matures" July 22, 2015 2.5 Pros I like the fact that Project Management and Accounting are tied together ins the same product. This allows for real time financials without duplicate entry of data. Cons Change Orders in the Project Management module are difficult and frustrate users. This problem alone has lead us to start exploring other options for our PMs. While Viewpoint has a plan to modify this, it is unknown if we can wait until the solution is finally rolled out before needing to implement another option. Also, a simple dumbed down module for Field staff is not available to meet our needs, We bought the product with the intent to implement the Connects product from Viewpoint, but this product has gone away. We tried to implement it initially, but it was far too cumbersome. Viewpoint needs to be more aggressive in its rollout of a web based Project Management module for the PMs and Field staff that aligns with the needs of Project Management of a General Contractor. That would include a more robust option to manage drawings during the course of the job (4 Projects is not it today and not sure if it will be it in the future when it is integrated with Viewpoint. Review Source JA Jennifer A. Assistant Controller Construction Used the software for: 6-12 months ### "A big upgrade from our previous system." July 14, 2017 4.0 Overall, we are pleased with our product and the initial training and setup. Most of our problems have been resolved on our own researching compared to having to file support cases. Viewpoint has allowed us to provide better reports to our managers. Pros \-Intercompany features allow for easy reconciliation and few entries. -Drilldown reports allow easy access to individual transactions -Knowledge Base and Clearview online help are incredible with step by step instructions including screenshots -Shortcut keys allow for easy lookups and use of a wildcard (\*) without knowing the exact description -Well organized layout of the modules/programs vs. reports -Able to maintain one vendor master among all companies has helped significantly in our accounts payable department Cons \-There is a large amount of reports but it's hard to determine which one to use and which parameters to use -Invested time in their financial reporter which is now being phased out and will not be supported in another year -Security setup can be time consuming (separate program for Reports, Forms, Data, etc.) Review Source DG David G. Accounting Mgr Construction Used the software for: 1-2 years ### "Vista" August 18, 2022 3.0 Pros The help desk. I use the articles and from chat to get answers. Cons The Stored Material on the billing. I have no customer that like it and have to do on excel bill. The problem is the previous billed. Review Source TP Tammie P. HR Manager Construction Used the software for: 1-2 years ### "Weak on the HR Side" October 5, 2017 4.0 Overall, it isn't a bad system, especially for payroll, tracking of costs and equipment. It just isn't tops on the HR side. Pros Entry of data is easy (Microsoft Access style of entry). Canned reporting features are okay with several exporting options. Cons The HR side isn't the most spectacular piece of software. There's no easy way to create your own custom reports. Some access issues exist; such as if you have access to HR but not payroll and there are reports HR needs that are tied to payroll, you're out of luck. One such report is the EEO-1 Report which HR typically handles but it's tied to payroll reporting. 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