# Page 5 | Viewpoint Vista Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Viewpoint Vista the right Construction Accounting solution for you? Explore 258 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/239335/Vista/reviews --- Viewpoint Vista 3.9 (258) [View alternatives](https://www.capterra.com/p/239335/Vista/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Viewpoint Vista ## Showing most helpful reviews Showing 101-125 of 258 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TC Traci C. Controller Construction Used the software for: 2+ years ### "Have been with VP and company for many years. Have suffered through growing pains at times, but over product and support have been great" September 13, 2017 5.0 Pros Ease of use and integration between modules and with other applications. We use several other products that we import from and export to. Cons Lack of strong financial statement writer. Currently using FRx . . . we know that we need to move, but haven't found anything that is as flexible. Review Source AZ Austin Z. APM Construction Used the software for: 1-2 years ### "Good Powerful Product " January 16, 2020 4.0 Overall Vista is great for accounting and project financials. I use the the project specific financial forms the most and it allows for easy tracking and storing of invoices and expenses, Pros Vista allows for customization of forms that provide the drilled down information we are looking for. Allows for excellent tracking of construction costs against the budget. And Vista integrates with Viewpoint One to provide a comprehensive construction software Cons The user interface can be a little complicated at first. There are a lot of options when it comes to what information you are looking for which can make it difficult to find the right form. Review Source LM Laura M. Controller Glass, Ceramics & Concrete Used the software for: 2+ years ### "Ok, but probably other products to do the job" July 22, 2015 2.5 Pros The depth and ability to "customize" without writing code Cons The knowledge base and the easily accessible training is a joke! If you are not a seasoned job cost accounting system analyst, figure out how to use the system optimally is unlikely. The phone support is ok, but in about 1/2 the cases, I know more than the person I am talking to. The software needs a much stronger technical support structure to use it properly. The product lacks modern tools, such as Key Conversions/Data Conversions, such as the ability to merge jobs, or change coding. Other cost products I've used have this and it is a life saver (Deltek Vision). It also lacks a modern look and feel. Review Source MR Megan R. President Construction Used the software for: 1-2 years ### "A well thought-out package but very inflexible" August 28, 2015 4.0 Pros The support staff is great, and because the package is industry-specific they also have some degree of knowledge about the industry, which is really helpful. Cons 1) The integration was very poorly done, and we are still experiencing problems related to poor set-up over a year later even though we paid thousands and thousands of dollars for Viewpoint specialists. 2) The inflexibility in reporting has significantly hindered our ability to drive and analyze our business. Vendor-provided customizing is laughably expensive and slow, and outsourced report writing is expensive and has a long turn-around. While Viewpoint has many native reports, it makes no allowance for simple report creation or customizing, even the simplest thing like using a native report but wanting to sort or filter on a different field. Review Source DL David L. Controller Construction Used the software for: 2+ years ### "Viewpoint - Construction Software under development." July 22, 2015 3.0 Pros Support staff genuinely seem to care and want to help. Cloud environment. Spreadsheet import functions. Cons Lack of multi-currency. Lack of flexibility in application of federal and provincial tax rules/rates and their application to material and hauling sales. Exporting and working with Crystal reports; many canned job cost reports include tax in revenue Material Sales Intercompany invoices do not post tax amounts in the purchasing company if there is no material - ie Hauling only Extra billing for project managers over and above quoted module costs. Form and Report security set-ups. Logins to other sites when logging support calls. Review Source JG Joseph G. CFO Construction Used the software for: 2+ years ### "Long time user of Vista (back to the Bidtek days) over 20 years" February 2, 2018 4.0 The product does what we need and as is the case with all software the implementation and setup is the most critical step. Pros Product is user friendly and depending on your business, most standard functions and reports will be sufficient. Little need for tailoring the software, Review Source JK Jarrod K. Senior Financial Accountant Construction Used the software for: 6-12 months ### "Viewpoint Vista Review" August 17, 2022 3.0 Pros It has a lot of functionality this can be taken advantage of...if you know how to use it Cons unfortunately a lot of the help desk offerings and contextual help modules have not been updated with the software and are largely non existent or not useful Review Source TE Tim E. Director of Accouting Construction Used the software for: 1-2 years ### "Painful Integration" November 20, 2017 3.0 If I could do it all over I would go with Microsoft SL or GP. I have gone through the same process with them and it was much smoother. Pros Solid Software functionality, SQL based, easy to import data. They are constantly trying to improve the software, 1-2 upgrades a year. Cons Poor implementation and customization from their team. Customer support and report writing is overpriced. Desktop program is somewhat old school, 1990. Review Source TW Todd W. Assistant Controller Construction Used the software for: 2+ years ### "Quality Construction Software" July 18, 2017 4.0 Pros Ability to track a project from inception to finish and from Project Management to Accounting. Great for job costing Cons Lack of response time from technical support takes a few days when an important issue must be solved immediately Review Source NC Nicole C. System Implementation Construction Used the software for: 6-12 months ### "Vista by Viewpoint " February 22, 2017 3.0 I think that Vista by Viewpoint had made life working in construction easier. I do feel that there are certain corrections that can be made to certain programs within the modules, Daily's reports as an example, but they are on the right path. I do feel that the customer service aspect, needs a little bit of help, sometimes it can take weeks before we hear back on an issue and it is almost impossible to remember what it was you were inquiring about. Pros The ease of pushing items from PM to Accounting Cons from an IT standpoint, it is almost impossible to make a correction after you have interfaced and accounting has made a payment. Review Source DJ Dan J. Director, BI Construction Used the software for: 6-12 months ### "Recent Vista Conversion from StreetSmarts" July 7, 2017 4.0 Overall satisfied with the product. It is very flexible and allows for many user customizations without need for professional services. It has a very robust ecosystem of users and third party partners. Pros SQL Server based; decent security options (could be better); Options for user configuration of forms and tables including integration of user tables; Very good support services; Integration with many third party products. Cons Reliant on Crystal Reports; Expensive; Sensitive data not encrypted at rest; Many security configurations are awkward and require a lot of maintenance. Review Source RS Rachael S. Office Manager Construction Used the software for: 2+ years ### "Keeler experience" July 22, 2015 3.0 Pros how the different modules work together and how quickly the information can be obtained. Cons You have to go to different modules to do certain tasks that doesn't make a lot of sense. ie: Cash receipts are in AR rather than CM. Also, it doesn't get updated often enough to meet the demands of our customer base. ie: I can't email an invoice directly to a customer. I have to find the invoice, export it to email, then send it. I am getting more and more customers who wish to get their invoices sent by email rather than snail mail. Also, reports cannot be easily manipulated to get only what you want on them. Review Source VH Veronica H. Operations Manager Construction Used the software for: 1-2 years ### "Experiences based on implementation/configuration" August 18, 2015 3.5 Pros The interface is very intuitive and reasonably easy to use. I also appreciate the flexibility we have to customize changes but that is because we have our own developers in house which makes this simpler. Cons As intuitive as the interface may be the workflows in some modules are inefficient and should be more frequently reviewed for continuous improvement. There are many great ideas on the ideas bank and in Vantagepoint but I'm not confident that Viewpoint organizes/filters the information efficiently enough to assess changes needed to base framework to maximize the efficiency of future improvements. The result is new ideas/improvements appear to be 'bolted' on and are not always fully integrated in all areas of the product (where they should be). Review Source MB Mary B. Office Accountant Construction Used the software for: 6-12 months ### "Kinkaid Stone payroll & Accounts Payable" December 11, 2017 4.0 Pros I like that it is easy to use after learning the payroll and accounts payable modules. I have been happy with the help I get and like the software more & more. Cons When I make a mistake putting in Accounts payable and use the wrong batch month, it is a little unforgiving to get the mistake corrected. As I learn it is getting easier. Review Source Response from Trimble December 12, 2017 Mary, Thank you for your review of Vista. We’re happy to see that you and the team at Kinkaid Stone are getting value from the software. Don’t hesitate to reach out if you need assistance. Sincerely, The Viewpoint Team ZJ Zowie J. Administration Construction Used the software for: 6-12 months ### "As user unfriendly as it gets." September 7, 2018 1.0 Pros There seem to be cool things this software is capable of doing, but it's so user unfriendly that it's impossible to access. Cons I don't know where to start. I have never experienced a software with so many bugs. It constantly has to be restarted because it crashes if there is too much information inputted in one go. Importing is nearly impossible and there doesn't appear to be anyone who can help. When you call they tell you "that's just how it works." I wish this frustration on no one. Review Source PL Peter L. CFO Construction Used the software for: 2+ years ### "THE integrated project management&accounting software for contractors" July 23, 2015 4.0 Pros I like the product's flexibility and ease of use. It can be customized to fit a contractor's individual needs. It has good security to ensure data is only accessed by the people that need to see it. The available reports that come with the software are great places to start and its relatively easy to customize these to fit an individual company's needs. Cons A few years ago, you could expect a support call back within 30 minutes; now, it takes days, unless you really let Viewpoint know you need something done NOW. This has been a very disappointing trend. Review Source CA Cari A. Payroll Administrator Construction Used the software for: 2+ years ### "Payroll Module" April 4, 2018 4.0 My only disappointment is it would be nice to be able to call support and get a resolution immediately instead of creating a case and waiting for a recall. The knowledge base system is good, but sometimes when you put in a topic it will show over 100 results related to your request and who has time to review that many articles to find an answer. Pros The ease of making corrections to payroll. The ability to view from the grid and sort information quickly. Cons There are a lot of boxes within the setup phase that you need to be sure to mark in order for the action to be performed correctly. It is easy to miss sometimes marking them all. Review Source CU Caryn U. Director of Finance & Admin Construction Used the software for: 2+ years ### "Use this product everyday" September 16, 2015 4.0 Pros It is Accounting's only financial tool to see the metrics we need to see on jobs without having to get bogged down in the details that our Engineers and PM's can't explain to us in laymen's terms. We created our own customized WIP reports that tie directly to our financial statements, and help us to narrow down what questions we need to ask our PM's on a job's performance related to cost, change orders, status and invoicing to the customer. Cons Would like the help to be a little more helpful. sometimes I can't find the help I need on my own. Review Source KH Kerry H. IT Manager Construction Used the software for: 2+ years ### "Getting better all the time" July 22, 2015 4.0 Pros They are always trying to think ahead in what the customer might like. They bring in other companies are doing things that will benefit us. Cons Sometimes they are moving so fast and try to be part of the next best thing, they they do not fully develop a solution or keep improving it. I have had several issues with implementation of add-ons. Review Source KA Karl A. CFO Construction Used the software for: 2+ years ### "10+ year Viewpoint user" July 22, 2015 3.0 Pros Very comprehensive. It forces standardization of processes. That isn't a problem with accounting as we can be dictators but it can receive pushback from PM's who may have many different ways of doing something. Cons For what you pay there should be good manuals that go through the steps to perform tasks. It has to many capabilities at times. It would be nice to have a "dumbed down" version available. Sometimes it's comprehensiveness is it's downfall. Some of the document templates need to be more user friendly. Review Source MA Melissa A. Safety Regulations Assistant Construction Used the software for: 6-12 months ### "Still learning " August 17, 2022 5.0 nice and easy to work with Pros easy to enter what I need but still learning where everything is Cons I still learning a lot every day with the system Review Source SH Stephanie H. Purchasing Construction Used the software for: 1-2 years ### "Overall a good product" November 8, 2017 4.0 Pros Easy to use and understand screens. Really takes no time to learn input. Movable columns to personalize for your own use. Cons There are loads of reports in each module that show just a tiny bit of the "picture", it would be nice to have one report showing all of the information. Review Source DP DAVID P. CFO Construction Used the software for: 2+ years ### "High Powered Management tool with Excellent background data tracking." July 28, 2015 4.5 Pros I like the integration between modules, like Billing and A/R, Subcontracts Ledger and Accounts payable, etc., including document management almost all areas. Vendor is progressive in all phases of management information needs and is proactive in advanced products and changing customer needs. Cons Software flexibility sometimes leads to confusion for implementation and basic users. The financial reporting product is separate from the main Vista software and I have had difficulty in using it effectively. Review Source KN Kathleen N. Human Resource/Safety Risk Manager Construction Used the software for: 2+ years ### "Vista software" February 21, 2017 3.0 Overall good coverage and support. Updates are timely. Ease of use is not always simple. Pros Legal updates timely Cons creating reports Review Source CA Cindy A. Office Manager Construction Used the software for: 6-12 months ### "Software is Great, Customer Service is Terrible" August 22, 2017 3.0 Pros It does a lot, there are many reporting features, and it integrates the accounting with the project management. Cons The customer service is terrible. You cannot call a number and talk to a person. The only option is to submit a ticket on line, and it often takes several hours to get a call back, even if your entire system is down and you are in the middle of an urgent problem with something like payroll. Review Source Similar Products Featured