# Page 6 | Viewpoint Vista Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Viewpoint Vista the right Construction Accounting solution for you? Explore 258 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/239335/Vista/reviews

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Viewpoint Vista

3.9 (258)

[View alternatives](https://www.capterra.com/p/239335/Vista/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Viewpoint Vista

## Showing most helpful reviews

Showing 126-150 of 258 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

David S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Viewpoint is mostly utilized to track costs and profitability on jobs."

September 6, 2016

4.0

Pros

The most useful feature of this product to me is how easily it pulls in my budgets from Heavy Bid. Also a very nice feature are the many reports that we can use to track our projects. Viewpoint is a great data base and you can easily create custom reports to fit your unique situation.

Cons

Cost to complete process is cumbersome. It would be better suited to most users if it we were able to simplify the process and not have to use the time consuming process that is now in place.

Review Source

BO

Brandi O.  
Contract Administrator  
Construction  
Used the software for: Less than 6 months

### "Vista Review"

October 12, 2016

3.0

I have been using Vista for about a year and I still feel like I do not fully know the capabilities of the program. I believe it will provide great information eventually with more knowledge of the program. I am usually pretty good at learning new things but this program was pretty difficult in my opinion to navigate thru and learn it without watching videos or taking any training.

Pros

It allows more people to access more project information than our previous software and provides many report options. Writing subcontracts directly out of Viewpoint and linking sub billings is a new feature for our company and is very helpful.

Cons

I want more information in one spot. I feel like I have to open up multiple windows to get a full summary of the information I am looking for. We need more specific reports created for our company.

Review Source

EL

Eric L.  
Vice President  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Very experienced."

July 22, 2015

4.0

Pros

Company seems to be progressive in approach and interested in improvements. Overall pleasant experience. Customer service (although not as good as it was) is very attentive.

Cons

Cloud service is slow, and updates and progress have lagged behind dates promised. After strong early support, we don't get the same service we used to. Out of the box reporting is lacking relative to other software packages. MFM in general we thought would be more robust and less buggy.

Review Source

GQ

Gage Q.  
Administrative Assistant  
Construction  
Used the software for: Less than 6 months

### "Viewpoint review"

September 6, 2022

5.0

Excellent.

Pros

The accessibility, very easy to navigate.

Cons

None, I haven't had any problems with this software thus far.

Review Source

RD

Rosemary D.  
IT Manager  
Government Administration  
Used the software for: 2+ years

### "Review of Vista by Viewpoint"

July 22, 2015

3.0

Pros

Flexible, multiple configuration options to accommodate many ways of doing things. But that also leads to a heavy footprint and lots of "clutter."

Cons

Tech support has gone from good to awful. I used to get timely, accurate answers to questions. Now, if I get a response at all there's only a 50-50 chance it will be the right answer. Making the product mobile - without requiring the use of the Viewpoint custom cloud solution - would be great.

Review Source

RS

Roxanne S.  
Contract Administrator  
Construction  
Used the software for: 2+ years

### "A view of Viewpoint from Contract Administrator Point of Veiw."

August 31, 2015

4.0

Pros

It is a great way to track all Project cost, documentation, paperwork. Makes it easy for all users to see all aspects of a project in one system. Contracts, Subcontracts, Change Orders, Invoices, Payroll, Equipment, all in one easy to use location. Easy to customize forms.

Cons

The system allows emails to be sent right from it. However the tracking of emails does not always work. Not all upgrades are user friendly to custom added fields.

Review Source

CB

Christina B.  
Accounts Payable  
Construction  
Used the software for: 6-12 months

### "I love the reports that Viewpoint offers."

February 6, 2018

5.0

Overall, this is a very good software.

Pros

Very easy software to use and I like that you can add modifications/Files, to allow maneuvering around the software a ease.

Cons

I work with the Accounts Payable side of things and some of the information that I enter when using a purchase order number is time consuming. We should have the information import when using a purchase order

Review Source

ED

Elizabeth D.  
HR Manager  
Construction  
Used the software for: 2+ years

### "HR Manager"

August 18, 2017

1.0

we are on the cloud our system often runs very slowly and we get little support when we call. Often things happen and they have no explanation for why and we have to do the work over again.

Pros

robust has a lot of reporting capabilities I like it has vacation and HR modules but wish they would take more information from pr than they do

Cons

Some of the modules don't talk to others making double work I don't like that you can't eliminate things you don't use, such as craft classes etc

Review Source

TH

Todd H.  
CFO  
Construction  
Used the software for: 2+ years

### "Vista by Viewpoint"

July 22, 2015

4.5

Pros

Customer Service is very good. Software is very flexible and can be used by both small and large companies. Easy to export data to other formats.

Cons

Viewpoint is so customer focused that often they make changes for a small group of customers while the majority of the customers like the current application. You can't make everyone happy but there have been some changes that I would have preferred not been made.

Review Source

VW

Vanessa W.  
Controller  
Construction  
Used the software for: 2+ years

### "I don't see a difference"

July 28, 2015

4.5

Pros

Customer service is awesome. I can send in an email, and normally get an ANSWER within hours, not just a call back and require me to repeat everything I've indicated in the email. If I have an urgent need, I can call and someone actually answers the phone! Great customer service.

Cons

they are adding many new modules that we don't need/want, but we still have to upgrade our version, which sometimes is a pain.

Review Source

JM

Jon M.  
Operations Analyst  
Construction  
Used the software for: 2+ years

### "Great Product Great Service"

September 9, 2015

4.0

Pros

Viewpoint is easy to navigate, and great for new training. The support is excellent. They follow through with any issues to make sure you are up to speed and running efficiently. Each module is similar to use, so once you have a comfort level in one module, you can navigate any module.

Cons

Some times the issues can take a few days to get feedback on. Mainly if the issues are not critical or emergency issues.

Review Source

MT

Michael T.  
Assistant Controllor  
Construction  
Used the software for: Less than 6 months

### "Vista Review"

October 12, 2016

4.0

I've been using Vista for over 5 years now and I think it's a great product. My first experience with Vista was on the accounting side. One of the things I like most about the software is the ease of use. I picked up the basics really quickly and now I'm working on some more if the advanced features. I really like how the different modules and different product work so well with each other.

Pros

Ease of use, the software is very customizable for your company. I really like the new chat feature. It make it really easy to get quick questions answered.

Cons

Support it getting much better at replying to issues but some of the more technical questions still take quite some time to get answered. It's not uncommon for it to take a month to get a response on a technical question.

Review Source

HH

Holly H.  
Operations Administrative Assistant  
Construction  
Used the software for: 2+ years

### "Daily Use in PM and SL."

September 28, 2015

4.5

Pros

The product is great! Simple to use, but does amazing things as far as reporting goes :) The vendor is also great to work with, in my experience they have always been quick to offer help and answer questions. Or even fix a bug when one is found.

Cons

From what I have been told, sometimes writing reports can be difficult and cumbersome, however, I am not sure if it would be like that no matter who we were using.

Review Source

PO

Peter O.  
Estimator  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "I have been the Sr Electrical Estimator for 20 years."

September 8, 2016

3.0

Pros

They have a very good support team. It is easy to learn. You can break a job down into many sections, drawings and systems etc. on each drawing.

Cons

They don't have all of the features that a lot of other programs have. Some of the steps required have way to many steps required. There on line help is not good at all. The pricing that comes with the system is not very accurate.

Review Source

TK

Tracy K.  
Bidding & Contracts Administrator  
Construction  
Used the software for: 2+ years

### "5 year user"

September 21, 2015

4.0

Pros

The vendor is very easy to work with and I love the ease of use of the product.

Cons

training - I wish there were easier ways to connect with other contractors who do the same type of work my company does to "compare notes". My business does things very differently than, say, a heavy-highway contractor so getting ideas or sharing tips isn't really helpful or even possible.

Review Source

JC

Jack C.  
Vice President  
Construction  
Used the software for: 2+ years

### "Using it since Aug 2011"

July 22, 2015

3.0

Pros

Accounting and Project Management under one system

Cons

Extremely detailed with too many boxes to check or things to do to get from Point A to Point B

Review Source

CD

Charles D.  
CFO  
Construction  
Used the software for: 6-12 months

### "Progressive"

July 22, 2015

1.0

Pros

To be determined,,,, although we are using parts of the system, not everything is functioning. Perhaps a set up issue, perhaps incompetent staff with my company, but overall not impressed.

Cons

The system is not field friendly. Not sure if it was setup incorrectly, or if we purchased the wrong modules. We have spent several months internally and with Viewpoint support trying to get the system to function properly. I need to discuss this with sales and technical. Would like to have Viewpoint come and inventory our system and help ensure we have all the components in place. Vista does not have good financial reporting capabilities.

Review Source

SS

Sean S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "One stop work center for project management"

September 9, 2015

3.5

Pros

Allows for real time collaboration with coworkers and faster access to information. There are many reports that help to remove guess work from project management.

Cons

As a comprehensive program that includes many departments, there is so much information available, but a cheat sheet on the most used functions have helped tremendously.

Review Source

PS

Patricia S.  
Controller  
Construction  
Used the software for: 2+ years

### "Viewpoint Software"

July 24, 2015

3.0

Pros

It is very sophisticated and allows for lots of detail.

Cons

It is very difficult to maintain and manage. There are so many separate programs that need to be updated. It would help a LOT if some of the modules could be combined so that the user wouldn't forget that a change to this module needs to be updated in a myriad of other modules.

Review Source

MJ

Mary J.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Viewpoint review"

July 22, 2015

3.0

Pros

The versatility of the setup to each companies individual needs

Cons

Well the versatility is a double-edged sword. To have it there are lots of little buttons to push to make one thing happen and this makes it very challenging when you are trying to get things to work a certain way. Also the security setup is extremely complicated

Review Source

JG

Joseph G.  
Construction Engineer  
Construction  
Used the software for: 2+ years

### "Construction Engineer Using Viewpoint Regularly"

March 30, 2018

5.0

Pros

After getting familiar with the software it is user friendly and great for the construction industry. The reports that can be run are professional.

Cons

It can take a few times to get familiar with the quirks of each module but after you are familiar it is user friendly.

Review Source

CB

Chris B.  
IT Director  
Construction  
Used the software for: 6-12 months

### "Implementation Team and Management horrible, Software good otherwise"

July 31, 2015

4.0

Pros

Viewpoint is very flexible software and they are constantly making improvements to it. The support team is great.

Cons

Bugs that do not get fixed for several months that have a large impact. Absolutely horrific implementation team, we wasted a huge amount of money with their implementation folks before giving up and going with a consultant. The so called experts used their own software's help files constantly to figure it out. Viewpoint corporate did not care at all, and never gave us any money back. The management at this company knows the problems that exist, but do not care about the customer.

Review Source

KC

Kristin C.  
Accountant  
Construction  
Used the software for: 2+ years

### "Viewpoint is a well-integrated software w/ a user-friendly interface."

July 22, 2015

5.0

Pros

Viewpoint offers a fully integrated construction software and is always working to improve the product.

Cons

Updates aren't always fully functional and we have found that we run behind viewpoint's release pace so that any deployment issues are hopefully resolved before we implement.

Review Source

JE

James E.  
CFO  
Construction  
Used the software for: 2+ years

### "No I prefer not to."

July 22, 2015

2.5

Pros

Product works well for some integration processes and works poorly in other.

Cons

Project Managment training program. Project Management software functions. Poor designed RFI and Submittal programs. No decent collabaration portal for Architects to particpate in RFI process etc.

Review Source

GB

Gina B.  
Financial Manager  
Construction  
Used the software for: Less than 6 months

### "Software solutions"

October 12, 2016

4.0

I Implemented Viewpoint at my last company in 2011 and was full system administrator for 5 years at a corporate level. I am now at a new company at a branch level with less access.

Pros

Full ERP solution and the ability to access database and get data allowing for analysis and reporting.

Cons

Reports are not as useful out of the canned system. Most need to be modified to get data needed. Easier way to access data like a data dump that can be sorted and reviewed would ideal. Often a "pretty" Report is not needed just raw data that can be used for various analysis would be more benefit.

Review Source

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