# Daylight PMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Daylight PMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/239437/Shiji-Enterprise-Platform/pricing

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# 

 Daylight PMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Daylight PMS

## What is Daylight PMS?

Daylight PMS is one of the only cloud-native hotel management systems built from the ground up with an API-everything architecture - where guest profiles are alive, systems speak fluently, and hotels can grow without growing pains, transforming into one connected brand across every property. A next-gen Property Management System powering the future of hospitality. Built from the ground up over the last nine years, Daylight PMS is not an afterthought—it’s a reimagined, cloud-native solution engineered for the unique needs of luxury hotels. Designed with full privacy, security, and seamless guest experiences in mind, it’s the PMS hoteliers have always wanted.

## What is Daylight PMS used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Daylight PMS alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/239437/Daylight-PMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Rate Management

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Reporting/Analytics

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Front Desk Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

GDS/OTA Integration

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Global distribution system used by online travel agencies to track availability and manage reservations

Online Booking

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Daylight PMS 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Manage catering operations/processes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Track and monitor reviews of products or services

One location

Manage operations/processes associated with spas and other hotel activities

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

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Features

4.4 (5)

4.4

Based on 5 reviews

## Pricing

Value for money

4.6 (5)

### Starting price

Free trial  
not available

Value for money

4.6 (5)

4.6

Based on 5 reviews

## Integrations

[

3CX](https://www.capterra.com/p/158704/3CX/)[

Lightspeed Golf](https://www.capterra.com/p/151997/Chronogolf/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/)[

Lightspeed Filter](https://www.capterra.com/p/199404/Relay-Web-Filter/)[

Infrasys POS](https://www.capterra.com/p/186493/Infrasys-POS/)[

Adyen](https://www.capterra.com/p/165680/Adyen/)[

Oracle Linux](https://www.capterra.com/p/229031/Oracle-Linux/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HK

hiroshi k.

AssistantSalesManager

Leisure, Travel & Tourism

### "I'm always grateful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 27, 2025

They always solve my problems with their quick response and very clear explanations. I'm really happy to receive their help.

Pros

When I ask a question, they respond quickly, and even if I ask a follow-up question, they respond immediately. They always attach photos to their responses, so it's easy to understand and they always solve the problem. I'm really grateful.

Cons

When statistics by country are required, group reservations cannot be registered by country. When making a series of 30 group reservations, you must always create each reservation individually. Although the contents are the same, repeating this process is extremely time-consuming.

Switched from

[Opera](https://www.capterra.com/p/229024/Opera/)

We were looking for something better to manage our data in the cloud and extract reports for contract renewals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Monique J.

Director, Strategic Partnerships

Information Technology and Services

### "World Class PMS for the Modern Hotel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2023

A PMS to help revive hotel operations and streamline inefficiencies for the ever-changing property landscape.

Pros

Key IntegrationsEfficient OnboardingFast and Intuitive

Cons

As I am not a daily user there are no further comments to be made

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GT

Gary T.

Vp Delivery

Hospitality

### "Fully featured, ease of implementation and high quality"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 28, 2023

An team made up of hospitality tech professionals who understand the business, the lingo and the common gotchas that many other inferior products fall on repeatedly. Partnering with Shiji and their PMS offering was an experience I would love to repeat.

Pros

The platform manages to balance having real depth of data and ease of implementation, this is something that 3rd party systems like Duetto love!

Cons

Nothing really stands out as a negative. The experience of partnering with such a knowledgable team was excellent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2023

Thank you, Gary, for your positive review and valuable feedback! We appreciate your kind words about our platform. It's fantastic to hear that you found it fully featured, easy to implement, and of high quality. At Shiji, we understand the unique needs of our hospitality partners, and it's wonderful to know that our platform has resonated well with companies like Duetto. Our team takes immense pride in being comprised of knowledgeable professionals who specialize in hospitality technology. We are well-versed in the industry's language and familiar with common pain points that inferior products often overlook. Delivering superior solutions that address these challenges is at the core of our mission. Thank you again for partnering with Shiji. We value your trust and are committed to providing exceptional products and services. If you have any further questions or feedback, please don't hesitate to reach out. Warm regards, The Shiji team

AM

Anna M.

Guest Relationship Manager

Hospitality

### "Shoji review from the point of Front Desk "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 23, 2023

It's mostly very efficient and relatively easy to use once you get the hang of it. The only thing that, as many programmes, it can be improved, so it would be easier if those improvement can be implemented in an easier and timely manner.

Pros

In most cases, I don't have a problem doing several things in the same programme at the same time. I would be checking in 3-4 guests at the same time, and, in the meanwhile, arranging something else in the same programme with the reservation/rooms/etc. There is no overlap, no mix-up. As long as the internet working good, all of the open pages work seamlessly. I really love that you can track the changes in the logbook, and see when and what was changed and by which user, since a lot of people are working within the same system, so it's nice that when you need to track something, you can see who and what was changed so you can contact that person if needed.

Cons

It would be easier if some of the features can be adjusted easier by the user. For example, room types. If we can add descriptions/comments, or even better, that each user can add their own notes on the rooms, etc. And some of the things can are done manually, can be automated since it's the same process. For example, I can pick several rooms and put one email for all of them. Or, when I need to reinstate a group reservation, I always need to adjust the room grid, which I think, can be added automatically in the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2023

Hi Anna, Thank you for taking the time to provide your feedback on Shiji Enterprise Platform. It's great to see the user enjoys the benefits of working with a browser-based application and our event-based architecture, which allows to simultaneously work in multiple tabs and supports cross-team collaboration. We also made significant improvements to enhance the usability of our logs, which seems to be appreciated. 1) Additional Room Type descriptions may be defined by System Administrators or users with the required rights. These descriptions can then be displayed throughout the process of reservation creation, room assignment or on dashboards like the room planner. Please reach our support team to review the options. 2) When creating reservations via the Rooming List, it is possible to easily enter the same email address for multiple guests. 3) Cancelling or re-instating a reservation which is part of a group will automatically adjust the inventory allocation on the room grid, as long as the cutoff date has not yet passed. Once the date has passed it requires additional steps as these may vary based on the contractual agreements of each Group Block. Our team would be happy to learn more about the above items and provide guidance where we already have a solution in place.

RP

Roxana P.

Revenue Project Coordinator

Hospitality

### "Great software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 23, 2023

Pros

The flexibility with which it can be adapted to our needs and wants.

Cons

There are quite some bugs and issues that need to be handled to make it more accurate and reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 30, 2023

Hello Roxana, thank you for reviewing Shiji Enterprise Platform! We sincerely appreciate your feedback and value you as Shiji customer.

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