# Jungle Scout Cobalt Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jungle Scout Cobalt the right Competitive Intelligence solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/239448/Jungle-Scout-Cobalt/reviews --- Jungle Scout Cobalt 4.3 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 14th, 2026 # Reviews of Jungle Scout Cobalt Ease of use 4.5 Customer Service 4.6 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MV Mario V. E-commerce Analyst Marketing and Advertising Used the software for: 6-12 months ### "Amazon data that is critical for opportunity assessment and competitive intelligence" January 3, 2022 4.0 Great customer service and they listen to questions and feedback openly. The Cobalt team has provided Excel and Power BI templates to help analyze segments more easily. More infrastructure updates have gone live recently which continues to improve the data quality. Looking forward to seeing how the design team transforms the UI in the near future. Pros I use the market insights feature the most because it has estimated revenue and units sold data about millions of products on Amazon. It is helpful for understanding market share and new market entrants over the last 24 months. Creating a segment with predetermined products and brands is easy and the data typically generates within 15-30 minutes. The data can be exported to Excel which is helpful for creating customized visualizations in other applications. Cons I prefer to use the export data feature because the UI is slow and not user friendly, specifically when trying to analyze a brand's products at a granular level. Sometimes the accuracy of the data is questionable because of how the algorithm logic groups products together. It can be challenging to build a high-level segment because title keywords and categories parameters can only filter the data so much. 36 months of data would be helpful for analyzing pre-COVID trends. Alternatives considered [Helium 10](https://www.capterra.com/p/193503/Helium10/)[DataHawk](https://www.capterra.com/p/205560/DataHawk/)[Profitero+](https://www.capterra.com/p/198301/Profitero/) Reason for choosing Jungle Scout Cobalt Our team was familiar with using Jungle Scout, so Cobalt was an easy adoption for us. Review Source Response from Jungle Scout January 7, 2022 Thank you so much for taking the time to leave us a review, Mario! I am so pleased to hear that you have enjoyed using the market insight feature on Cobalt! We are always striving to have the most accurate data on the market so we are always improving our algorithms. So thank you for the feedback. We'd love to be able to turn those 4 Stars into 5! Have a great rest of your day & happy Jungle Scouting :) AB Andrey B. VP of M&A Consumer Goods Used the software for: 6-12 months ### "Best software on the market but could still improve" December 7, 2021 4.0 overall we spent a lot of time looking for solutions and found Jungle Scout to be the more reliable and accurate of all, although there are times when the data isn't as accurate as we would like Pros Ease of use and breadth of data captured Cons Accuracy of underlying data could still be improved at times Alternatives considered [Helium 10](https://www.capterra.com/p/193503/Helium10/)[DataHawk](https://www.capterra.com/p/205560/DataHawk/) Reason for choosing Jungle Scout Cobalt Jungle Scout was more accurate and comprehensive Review Source Response from Jungle Scout December 23, 2021 Hey there, Thank you for taking the time to leave us a review. We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business. We strive for perfection, so if there is anything we can do to change that 4 to a 5 star, please shoot us an email at support@junglescout.com. We'd love to chat and see what we can do to make your day! Thanks again! Have a wonderful rest of your day. AT Anna T. Business Development Manager Consumer Goods Used the software for: 1-2 years ### "Love the features Cobalt offers, but have had challenges with the data" December 9, 2021 3.0 Overall I've had a good experience. My experience has varied - I was extremely happy with my initial customer success rep but less happy with another. There were times when data seemed totally right, but then changes happened and that changed. It ebbs and flows. Pros I love the capabilities of the software. It is incredibly helpful to size up opportunities on Amazon and better help our consulting clients by understanding the landscape. Cobalt has a ton of features that are great for that. Cons I have had issues with data and building segments. Often times it is obvious that some of the data is totally off, or things break when downloading the data, or I make updates to a segment and then they don't actually get implemented until I make a totally segment...etc. Review Source Response from Jungle Scout December 23, 2021 Hello, Anna! Thank you for taking the time to leave us a review. We work hard each day to ensure we're the best in this space so we would love to know what we can do to improve those 3 stars and turn them into 5 stars! If you have the time, please shoot us an email at support@junglescout.com. We want to know how we can make your Jungle Scout experience even better.  Thank you once again for the review.  KK Kailey K. Digital Marketing Strategist Marketing and Advertising Used the software for: 6-12 months ### "Game Changer!!! " December 9, 2021 4.0 Overall my experience with Jungle Scout Cobalt has been great and a game-changer for our marketing and brand management department. I use this software almost every day and the amount of data provided is just amazing. Pros My most used feature is the market insights tool. This feature lets our team know-how are clients are compared to competitors and if there's room to grow a brand or if there is something we need to improve upon. Everything from a high level view of the overall market size and revenue to the detailed view of ASIN trends and keyword bids. This software has been a game changer when it comes to growing our department. The amount of data that is available with just a few clicks is priceless and has brought great value to our team when doing market research, audits, optimization, essential day to day duties and more. Cons When building segments I would like to see improvement on the filters, specifically being able to filter by subcategories. Currently when I'm filtering sometimes a subcategory doesn't fit into the segment I'm trying to build. Especially when working with "broader" terms and markets being able to filter out subcategories in bulk would be very helpful. Also if there was a cleaner way to organize the keyword list instead of tabs or having to search that would be helpful. Otherwise, I have no other features that I dislike. Review Source Response from Jungle Scout December 23, 2021 Hey there, Kailey! Thank you for taking the time to leave us a review. We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business. We strive for perfection, so if there is anything we can do to change that 4 to a 5 star, please shoot us an email at support@junglescout.com. We'd love to chat and see what we can do to make your day! Thanks again! Have a wonderful rest of your day. MW Macrae W. Founding Member Consumer Goods Used the software for: 6-12 months ### "Vast Data Set, Great for Competitive Intelligence" November 30, 2021 5.0 Pros The only solution that offers 24 months of historical data. Relatively easy to create market segments. Cons Sales estimates for variant ASINs aren't always that accurate. It'd be great if there were 36 months of historical data vs. 24. Alternatives considered [Helium 10](https://www.capterra.com/p/193503/Helium10/) Switched from [Helium 10](https://www.capterra.com/p/193503/Helium10/) Quality of data set Review Source Response from Jungle Scout December 3, 2021 Thank you so much for taking the time to leave us a review, Macrae! I am so pleased to hear that you have found value in the 24 months of historical data that you can gather from the Jungle Scout tools. We are always striving to have the most accurate data on the market so we are always improving our algorithms. So thank you for the feedback regarding the variant estimates. Have a great rest of your day & happy Jungle Scouting :) KC Kathy C. Head of Data Analytics Graphic Design Used the software for: 1-2 years ### "Very helpful" December 6, 2021 5.0 Assess market opportunities Pros Ease of creating custom segments, two years of weekly or monthly historical data for segment, product title and other ASIN level details. Cons Cannot save segment definitions without having to keep the segment "live" (i.e., if I delete the segment, I also lose how I created the segment). The "Segment Info" tab in the excel download does not contain enough information to recreate a segment. Review Source Response from Jungle Scout December 8, 2021 Thank you so much for taking the time to leave us a review, Kathy! I am so pleased to hear that you have found value in the Jungle Scout tools. We are always striving to have the most accurate data on the market so we are always improving our algorithms. So thank you for the feedback. Have a great rest of your day & happy Jungle Scouting :) CH Corey H. Head of Sales Marketing and Advertising Used the software for: 6-12 months ### "Our team uses this software as an integral part of our business process" November 30, 2021 4.0 We use this in our sales process to identify and align market share with prospects. The customer service and support that Cobalt provides have made a huge positive impact on how we receive the products and our overall view of the company. Pros Market Share data and graphs that accompany that. Cons Higher-resolution graphs that can be exported (but you all are solving this with Power BI integration and training), we also have had bad data come from duplicate asin issues Alternatives considered [Profitero+](https://www.capterra.com/p/198301/Profitero/) Review Source Response from Jungle Scout December 3, 2021 Hi there, Corey! I just wanted to drop a note to say thank you for taking the time to leave us a review. Hearing that Jungle scout is an integral part of your companies business process has truly made our day! We are always striving to be the best in the space so I have forwarded your feedback over to the relevant teams. Thanks again, Corey! Have a great rest of your day & happy Jungle Scouting :) CT Cam T. Director - Strategic Initiatives and Operations Marketing and Advertising Used the software for: 6-12 months ### "Good product, still working through some issues" December 6, 2021 4.0 Overall experience with the product has been good and we have found the features to provide meaningful data. However, we have been met with what I would call product limitations which have caused us to have some trepidation in sharing the data with our clients. Pros Best feature is the product insights and ASIN tracker. For our use, this tool provides a ton of value in competitor research we can provide clients, or to help us understand changes that may impact our product or sales Cons Seeing inconsistencies from what we see in Amazon analytics and in data provided in market insights and segment manager, specifically with the split in revenue for 1p and 3p sellers. Reason for choosing Jungle Scout Cobalt We had a long standing partnership with Downstream and felt that the purchase of Downstream by Jungle Scout would be useful to bring our tools together to one place. Review Source Response from Jungle Scout December 8, 2021 Hey there, Cam! Thank you so much for taking the time to leave us a review. I am so pleased to hear that you have found value in the Jungle Scout tools. We are always striving to have the most accurate data on the market so we are always improving our algorithms. So thank you for the feedback. We'd be more than happy to take a look into these limitations; when you have the chance, shoot us an email to support@junglescout.com. We'd love to be able to turn those 4 Stars into 5! We look forward to hearing from you, Cam! IB Ilya B. NA Retail Used the software for: Less than 6 months ### "General Comments" April 20, 2023 5.0 Pros keyword search, review reminders. iJS needs more functionality to support future sales like review reminders. Cons Supplier database. Couldn't find a single supplier provided by JS on Alibaba. Review Source Response from Jungle Scout April 24, 2023 Hi there​, I just wanted to drop a quick to say a big THANK YOU for leaving us a review! We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :) We have great supplier tools that are a little nuanced and may be tough to navigate. Please send us a message at support@junglescout.com so we can help investigate! Thanks again​, and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don't miss out! → jnglsct.com/FBA-Group Have a great day! MM Michael M. Senior Associate Consumer Goods Used the software for: 6-12 months ### "Useful for building segments" December 13, 2021 4.0 Pros I think the function for building segments and categories for amazon brands is exactly what I want. Cons I wish there was international compatibility. I also find that when using keywords for products, it would be good if there was a way to narrow down criteria earlier. Many times there are so many completely irrelevant products brought in. Review Source Response from Jungle Scout December 23, 2021 Hey there, Michael! Thank you for taking the time to leave us a review. We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business. We strive for perfection, so if there is anything we can do to change that 4 to a 5 star, please shoot us an email at support@junglescout.com. We'd love to chat and see what we can do to make your day! Thanks again! Have a wonderful rest of your day. TT Tricia T. Digital Marketing Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Ultimate Planning Tool for Annual Plans" December 9, 2021 4.0 We've been using this software for about 6 months now and so far my experience has been great. Our team is constantly learning new tools within the software to help us be more efficient within our day-to-day. This tool has helped us provide great insight to brands about industry trends YoY and helps create trust between us and our clients. Pros This tool is great for market research, especially when pitching to new or existing clients. The segment builder tool helps us show clients how there products are performing within their industry and helps us plan for budgets moving forward. The overall software provides us with the information we need to make recommendations to brands in regards to new product launches and budget. Cons The software is great, but just like any other software, it can be glitchy at times. When I create a segment and I'm in the editing and filtering stage of building the segment, sometimes it takes a few tries for the filters to take in the segment. It would also be nice to be able to sort by subcategories when we are sorting through non-relevant ASINs that appear in the segment list. Review Source Response from Jungle Scout December 23, 2021 Hi, Tricia! Thank you for taking the time to leave us a review. We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business. We strive for perfection, so if there is anything we can do to change that 4 to a 5 star, please shoot us an email at support@junglescout.com. We'd love to chat and see what we can do to make your day! Thanks again! Have a wonderful rest of your day. RA Reda A. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "JSC Review" November 30, 2021 5.0 very pleased with the service so far Pros Keywords search volume and ranking, and competitors are very handy tools Cons The time it takes to scout a new segment can be a bit long Review Source Response from Jungle Scout December 3, 2021 Thank you so much for taking the time to leave us a review, Read! I am so pleased that you have found value in the Keyword Scout tool! We are always striving to improve the speed of our tools, we know how important our user's time is when it comes to Product Research! Have a great rest of your day & happy Jungle Scouting :) CD Colin D. Amazon Advertising Specialist Retail Used the software for: 6-12 months ### "Great tools, but many issues with lagging, glitching, loading" December 10, 2021 4.0 Pros Segment manager and keyword scout are the most useful for me. These tools are much more accurate than anything else I've used (i.e. Helium10 tools or merchant words). Cons There are a lot of bugs, especially in segment manager. Segments take very long to load and product variations on the same listing (that are clearly visible on Amazon) are often not listed with the same products in segment manager. Review Source Response from Jungle Scout December 23, 2021 Hey there, Colin! Thank you for taking the time to leave us a review. We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business. We strive for perfection, so if there is anything we can do to change that 4 to a 5 star, please shoot us an email at support@junglescout.com. We'd love to chat and see what we can do to make your day! Thanks again! Have a wonderful rest of your day. DB Daniel B. Business Associate Consumer Goods Used the software for: 6-12 months ### "Great software for market and and keyword analtsis" November 30, 2021 5.0 Easy and straightforward. Pros Easily compiling top selling products with specific queries on Cons The brand segments are inflated as they assume an equal spread of demand across variants which skews proper reporting of your brand vs competition. Review Source Response from Jungle Scout December 3, 2021 Hey Daniel! Thank you so much for taking the time to leave us a review. I am so pleased that our tools have helped you to find products to sell! We are always looking to improve our estimates when it comes to variations, I'll certainly send your feedback over to the team. Thanks again, Daniel! Have a great rest of your day & happy Jungle Scouting :) MW Maddie W. Director of Client Services Marketing and Advertising Used the software for: Less than 6 months ### "Great tool for pulling previously unavailable category data and competitor insights " December 9, 2021 5.0 Jungle Scout has been very helpful in solving client challenges and bringing new clarity into the category landscape and how we stack up against competitors. It's also been helpful in showing prospective clients the opportunity on Amazon. Pros Jungle Scout was easy to set up and train the team on using. We've been able to provide clients with more insights than ever before and help show the overall Amazon opportunity for brands and how they stack up. Cons Often times we struggle to cut down the number of ASINs. We wish there was an easier way to search by Amazon Category specifically. Review Source Response from Jungle Scout December 23, 2021 Thank you so much for your kind words, Maddie! I'm so pleased to hear you find our products useful. We are always striving to be the best in this space, and the best for our customers... So to hear that you're happy with what we have to offer - Well, you just made our day! Thanks again, Maddie! Have a great day! KX Karen X. Growth Investor Financial Services Used the software for: 6-12 months ### "A must for someone who sells on Amazon / works in the space" December 6, 2021 5.0 Pros Most valuable feature: Market Sizing / Data Cons Would like to be able to categorise the different market segments easier Review Source Response from Jungle Scout December 8, 2021 Hey there, Karen! Thank you so much for taking the time to leave us a review. I am so pleased to hear that you have found value in the Jungle Scout tools. I'll definitely pass your suggestion of being able to categorise the different market segments easier as a Feature Request! Thanks again, Karen. Have a great rest of your day & happy Jungle Scouting :) GR Gil R. E-Commerce Analyst Industrial Automation Used the software for: 1-2 years ### "Great Useful Data" December 6, 2021 4.0 Very pleasant experience with Cobalt. Gave enough information to make decisions. Pros The ability to track our competitors and their product sales. Cons Did not have seller information in regards to 3P Sellers Review Source Response from Jungle Scout December 9, 2021 Hi Gil! Thank you so much for taking the time to leave us a review! I am so pleased to hear that you have enjoyed using Jungle Scouts tools! We are always striving to have the most accurate data on the market so we are always improving our algorithms. So thank you for the feedback. Have a great rest of your day & happy Jungle Scouting :) KW Keith W. Director Retail Used the software for: Less than 6 months ### "Great product overall - however UI & API experience can be improved" December 6, 2021 4.0 Pros Good insights. Building segments and intuitive visuals Cons UI is very laggy. Only certain features exist on UI only. Some data quality issues, such as number of reviews going up and down (it should be typically on an increasing trend) Review Source Response from Jungle Scout December 9, 2021 Thank you so much for taking the time to leave us a review, Keith! I am so pleased to hear that you have enjoyed using the Jungle Scout tools! We are always striving to have the most accurate data on the market so we are always improving our algorithms. So thank you for the feedback. Have a great rest of your day & happy Jungle Scouting :) Similar Products Featured ## Related categories [Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[Market Research](https://www.capterra.com/market-research-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.