--- title: "ControlUp Real-Time DX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ControlUp Real-Time DX Software - reviews, pricing plans, popular comparisons to other VDI products and more." source_url: "https://www.capterra.com/p/239631/ControlUp-Real-Time-DX/" page_type: "product" language: "en" --- # ControlUp Real-Time DX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ControlUp Real-Time DX ## What is ControlUp Real-Time DX? Real-time digital experience monitoring and troubleshooting solution for virtual desktops including Citrix, VMware Horizon, and Microsoft Azure Virtual Desktop. ## What is ControlUp Real-Time DX used for? [VDI](https://www.capterra.com/vdi-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ControlUp Real-Time DX?[Manage this product listing](https://www.g2.com/products/controlup-real-time-dx/claim_requests/new?auto=true) ## ControlUp Real-Time DX Overview Updated September 2026 AI summary ControlUp Real-Time DX offers businesses of all sizes tools for monitoring and managing virtual desktop infrastructure (VDI), application performance, and servers. With access controls, multi-device support, and remote access capabilities, it enables oversight and intervention from a cloud-based platform. Optional features such as DaaS, load balancing, and a self-service portal expand its flexibility for diverse IT environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ControlUp Real-Time DX 5.0 (1) VS. [4.9 (55)](https://www.capterra.com/p/186876/Obkio/reviews/) Starting Price Contact vendor Starting Price $499 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (195) Value For Money 4.0 (1) Value For Money 4.7 (159) Customer Service 4.0 (1) Customer Service 4.9 (145) ## ControlUp Real-Time DX alternatives [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [New Relic](https://www.capterra.com/p/118128/New-Relic/) [4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118128/New-Relic/) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) [4.6 (256)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) ## FAQs about ControlUp Real-Time DX Features and Usability ### What are the key features of ControlUp Real-Time DX? ControlUp Real-Time DX offers real-time monitoring and analytics, alerts and notifications, and root cause analysis for endpoint and application issues. It also includes CPU and network monitoring, performance metrics, configurable dashboards and reports, audit trail, access controls/permissions, and remote access/control for desktop virtualization and DaaS environments. Getting Started and Support ### What training and onboarding options does ControlUp Real-Time DX offer? ControlUp Real-Time DX provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing training. Getting Started and Support ### What customer support options does ControlUp Real-Time DX offer? ControlUp Real-Time DX provides email/help desk, FAQ/forum, knowledge base, and chat support. It offers multiple ways to get help, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 240 VDI reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating VDI solutions: - **Two-Factor Authentication** (**70%** of reviewers rated this feature as critical) - **Cloud Computing** (**60%**) - **Secure Data Storage** (**78%**) ControlUp Real-Time DX includes other capabilities that reviewers also rate as important, such as **Access Controls/Permissions** (**63%**) and **Backup and Recovery** (**58%**). These features give teams more control over who can access systems and data, while also supporting data protection and restoration when issues occur, helping businesses maintain oversight and reduce disruption across VDI environments. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Application Management Track, manage and store the applications of potential future members, customers or candidates ControlUp Real-Time DX 61 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bottleneck Identification: Detect areas where test errors occur - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - CPU Monitoring: Monitor performance details involving CPU/memory utilization - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - DaaS: Desktop-as-a-service provider - Dashboard Creation: Creation and customization of dashboards - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Desktop Virtualization: Creates virtual version of end user's desktop environment or operating system - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - Incident Management: Manage and track all disruptions and incidents - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Load Balancing: Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CR Craig R. CIO Accounting ### "Very impressed with features and with shallow learning curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 7, 2022 Easy to find information. It does exactly what we want it to do. Pros Easy to deploy and easy to understand what you're looking at Cons We're a small company and you could tell there is much more emphasis on marketing and selling to large companies. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.