---
title: "Eye Cloud Pro Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Eye Cloud Pro Software - reviews, pricing plans, popular comparisons to other Optometry products and more."
source_url: "https://www.capterra.com/p/239650/Eye-Cloud-Pro/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 Eye Cloud Pro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Eye Cloud Pro

## What is Eye Cloud Pro?

Eye Cloud Pro is a cloud-based practice management platform built exclusively for optometry. Designed by optometrists for optometrists, it combines EHR, optical POS, billing, inventory management, scheduling, and payments into a single connected system. The EHR includes customizable exam templates, image annotation, trackable tonometry, diagnosis codes, and e-prescribing. Billing tools cover compliant claims, audit protection, and revenue cycle management, while automated payment reminders and eligibility verification reduce administrative burden. The optical POS connects directly to patient records and inventory, and direct lab integrations with automated contact lens ordering are available for practices that need full operational connectivity. Multi-location inventory visibility, centralized reporting, and role-based access controls support practices of every size.

## What is Eye Cloud Pro used for?

[Optometry](https://www.capterra.com/optometry-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Ophthalmology EMR](https://www.capterra.com/ophthalmology-emr-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

71%

Neutral

10%

Negative

19%

Starting price

$259

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Eye Cloud Pro?[Manage this product listing](https://www.g2.com/products/eye-cloud-pro/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Eye Cloud Pro

4.1 (21)

VS.

[4.5 (205)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/)

Starting Price

$259

Per Month

Starting Price

$319

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (21)

Ease Of Use

4.4 (205)

Value For Money

3.9 (21)

Value For Money

4.5 (175)

Customer Service

3.9 (21)

Customer Service

4.5 (198)

## Eye Cloud Pro alternatives

[4.8 (56)](https://www.capterra.com/p/143827/Liquid-EHR/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

[4.3 (38)](https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/)

Starting price

$365.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

Highest Rated

[iTRUST](https://www.capterra.com/p/181958/iTRUST/)

[5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/181958/iTRUST/)

[Acuitas 3 OmniChannel Edition](https://www.capterra.com/p/10028058/Acuitas-3-OmniChannel-Edition/)

[4.4 (12)](https://www.capterra.com/p/10028058/Acuitas-3-OmniChannel-Edition/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10028058/Acuitas-3-OmniChannel-Edition/)

[View all alternatives](https://www.capterra.com/p/239650/Eye-Cloud-Pro/alternatives/)

## FAQs about Eye Cloud Pro

Overview

### Which roles and teams benefit most from Eye Cloud Pro?

Eye Cloud Pro is most used by optometrists, opticians, practice owners, and clinic managers. Eye care professionals use it to manage patient records, appointments, prescriptions, and optical sales, while owners, directors, and regional managers monitor practice operations, staff activity, and business performance across one or more locations.

Answer based on 20 reviews

Overview

### What company size and industries is Eye Cloud Pro built for?

Eye Cloud Pro is designed for solo ODs, independent practices, clinics, optical retailers, and multi-location groups; 100% of reviewers are small businesses. Its leading industry is Medical Practice at 65%, followed by Health, Wellness and Fitness at 20% and Accounting at 5%. The most common use case is optometry, reported by 55% of reviewers.

Answer based on 20 reviews

Features and Usability

### What are the key features of Eye Cloud Pro?

Eye Cloud Pro offers practice management tools for ophthalmology and optometry, including scheduling, appointment management, patient records management, charting, and SOAP notes. It also includes claims management, insurance eligibility verification, e-prescribing, electronic payments, audit trail, lab integration, reporting and statistics, and HIPAA compliant secure data storage.

Integrations

### Which third-party tools and platforms does Eye Cloud Pro integrate with?

Eye Cloud Pro integrates with Aloha, Anagram, One Mnet Health, Optify, and Weave. These catalog integrations connect the platform with practice management, patient communication, and workflow tools used in eye care operations.

Getting Started and Support

### What training and onboarding options does Eye Cloud Pro offer?

Eye Cloud Pro provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review.

Getting Started and Support

### What customer support options does Eye Cloud Pro offer?

Eye Cloud Pro provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users multiple ways to find answers and contact support directly. No reviewer feedback about support experience is available here, so support quality, response times, and common frustrations are not described.

## Features

AI summary

Based on 303 Optometry reviews

Capterra data shows that buyers of optometry software rank the following features as their top priorities:

-   **Charting** (**67%** of reviewers rated this feature as critical)
-   **Appointment Management** (**56%**)
-   **Patient Records Management** (**61%**)

Eye Cloud Pro supports all three of the features reviewers rate most highly: **Charting**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help practices document exams accurately, manage scheduling more efficiently, and maintain complete patient histories, allowing teams to deliver more organized and timely patient care.

Patient Records Management

4.7 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

HIPAA Compliant

4.3 (14)

35.71% of 14 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Claims Management

4.2 (13)

30.77% of 13 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Charting

4.2 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

For Optometrists

4.6 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Serves Optometrists

E-Prescribing

4.6 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Eye Cloud Pro 35 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Client Management: Manage contact details and communication with clients
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- EMR/EHR: Create and securely store digital patient records
- For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders
- For Optometrists: Serves Optometrists
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Lab Integration: Receive lab results electronically
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Multi-Location: Manage and support multiple locations
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SMS Messaging: Send messages via SMS
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (21)

4.0

Based on 21 reviews

## Pricing

Value for money

3.9 (21)

Eye Cloud Doctor

$259.00

Per Month

Value for money

3.9 (21)

3.9

Based on 21 reviews

## Integrations

[

Anagram](https://www.capterra.com/p/225457/Anagram/)[

One Mnet Health](https://www.capterra.com/p/192601/Medical-Passport/)[

Aloha](https://www.capterra.com/p/178235/Aloha/)[

Optify](https://www.capterra.com/p/227866/Optify/)[

Weave](https://www.capterra.com/p/10049377/Weave/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (21)

3.9

Based on 21 reviews

## User reviews

Overall rating

4.1

Based on 21 reviews

Filter by rating

5(15)

4(0)

3(2)

2(1)

1(3)

Mentioned topic

Sorted by most recent

JC

Jaime C.

Owner

Health, Wellness and Fitness

### "Good Software, but Rising Costs and Pricing Practices Are Frustrating"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

October 13, 2026

My experience with Eye Cloud Pro has been mixed. From a functionality standpoint, it's a solid, relatively user-friendly system that handles our core practice management needs. However, I've become increasingly frustrated with the company's pricing practices and lack of flexibility. As a small independent optical practice, we need predictable costs and the ability to choose which features are worth paying for. Instead, we've experienced additional charges for features we didn't request, with an opt-out approach that I don't believe is particularly customer-friendly. I would like to see Eye Cloud Pro offer more transparent pricing, customizable packages, and à la carte options. It's a capable platform, but the increasing costs and billing practices are making it difficult to justify the value over time.

Pros

Eye Cloud Pro is relatively easy to use compared to other platforms I've tested. Patient scheduling is straightforward on the practice side, and inventory management and reporting are fairly intuitive. The core functionality works well for the day-to-day needs of an optical practice.

Cons

My biggest concern is the increasing cost and lack of transparency around pricing. Features are added that we neither requested nor necessarily need, sometimes with additional monthly charges unless you proactively opt out. I believe customers should have to opt in to paid features rather than being automatically enrolled unless they respond to an email. In one instance, we were charged an additional $75 for a feature we didn't request or use, and despite raising the issue, we were not offered a credit. There is also very limited flexibility to customize packages or pay only for the features your practice actually needs. The patient-facing online scheduling interface feels outdated and could benefit from a more modern, customizable design. Overall, the pricing approach increasingly feels like nickel-and-diming, making the platform less affordable for small, independent optical practices.

Reasons for choosing Eye Cloud Pro

Price and ease of use, yet now due to price increase, we will be shopping around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SV

Sumit V.

President

Health, Wellness and Fitness

### "Experience and usage going downhill - Super High Monthly Subscription!"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 7, 2026

Below average - I changed from my previous Optometry/Optical software to them with a zeal. Initially things were good ie support n monthly subscription fee. But gradually support is pathetic and the monthly subscription cost has gone up so much. Always a long wait(45 min to 1.25hrs) of wait to get to someone. And if they don't have a answer to a query they just send a link for a tutorial. Totally not caring for the specific question, and No follow up ever. I shifted my entire database to EYE CLOUD PRO and now feels stuck with them. The tipoff was recently, when the separated previously signed up monthly subscription into 2 parts. I was fine with the origianl setup. Without my concent they started charging the CC on file, failing to notify us about the changes coming. Now I will lose my communication with the patient, if I do not opt for 2nd set of software, which is extracted from my original signup package. I was fine with the previous subscription, I don't need the new update! But upon talking to them after a long wait of over an hour, No explanation were offered, rather a straight anwser that I can drop off the New Automatically enrolled 2nd subscription - But I will lose texting to my patients. Upon embracing that I am now stuck with them, I requested for the updated New Version(2nd Subscription) carries, and the rep again pointed out to the website. Now question arises, Why would I review the whole website of theirs, when I only want to know the updates now new(2nd) package offers! Requested to talk to the supervisor, No one came on the phone and 3 days, later I get a straight email(don't know if it was the supervisor) writing 2 lines, that I have the Best rate for subscription. I am looking for solution and answers of the updated items to the package. Now its been 5 days, and there is No reply via email or phone call. I think If they don't want to retain the accounts, I will explore other options. The bottom line, explore other companies before signing up with them.

Pros

Below average on the whole experience. Long wait time for the tech support, which is essential for any office. Continuous high cost for subscription.

Cons

Tech Support long wait times, continuous cost increase, pushing to enroll with Merchant service with promise to reduce monthly fee. But that's a scam

Alternatives considered

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

Reasons for choosing Eye Cloud Pro

They seemed better with pricing and support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Optometrist

Medical Practice

### "Decent product, but bad service and hidden fees"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

August 19, 2026

Generally, the EHR is relatively easy once it's set up. This is the only patient management system we have used though, so I have nothing to compare. I know I did prefer to file insurance claims directly to the companies (via their portal) if possible, to save money and effort. The problem the unspoken stuff. You have to use their processing service (at the time it was called FullSteam) because "it's integrated." If you do not use this service (we don't run cards on the computer, we have an exterior machine), it's $200/mo which is crazy scammy. Also, when the doctor retired, we went through MONTHS of effort just trying to cancel. They first told me they couldn't cancel b/c I put my name on the form. Then they told me they couldn't take the 2nd one b/c they had heard the doctor had died, and so now they have to see a transfer of ownership. That's right folks. If your doctor dies, they will MAKE you send in a transfer of ownership, so they can redraft an agreement with the new owner, JUST to "offboard." We aren't even paying for the information to be retained because the office is CLOSING! Also, if you want to keep it for "Read-Only Access," it's still $150.00/month or if you want your patient information downloaded, they charge $150/hour to do this.

Pros

The ease of the system once it was a setup was nice. I found that filing insurance directly through insurance websites was easier than trying to deal with their complicated filing system and trizetto.

Cons

The setup for the program is QUITE involved, and takes a lot of time. As the person who set up the program with the ECP people, I was lucky enough to be the only one who really knew how to use the program, which meant endless questions.

Alternatives considered

[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)

Reasons for choosing Eye Cloud Pro

I don't know it was a long time ago like 7 years

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Reagan H.

Optician

Medical Practice

### "Eye Cloud Awesomeness"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

My overall experience is really great! We have been using it for a long time now and it is one of the best software systems that I have used so far in the office!

Pros

It is very easy to use and I can log onto it anywhere. It is super easy to use and it is great value for your money! They have great customer support and it is easy to access your patients' information. Amazing communication and they have great features.

Cons

There are frequent outages, but I would say that it is still a great software system to use for eye doctor offices!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

carl J.

Optometrist

Medical Practice

### "EyeCloudPro is hard to beat."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 21, 2024

I've worked with most Optometry office management systems and I find EyeCloud the easiest to use (and it happens to be very price competitive).

Pros

I initially was concerned about a cloud based office management system, but I quickly learned that this system worked much better than all the server based systems I had used before.

Cons

Some competitors EHR sections are more robust.

Switched from

[Practice Director EHR](https://www.capterra.com/p/79132/Practice-Director/)

This switch was related to company transitions, but I've also used other systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BT

Boris T.

Owner

Medical Practice

### "DO NOT USE. "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 7, 2024

Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers! DO NOT USE

Pros

The system itself is easy to use. But the pricing structure is horrible.

Cons

Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers! DO NOT USE.

Reasons for choosing Eye Cloud Pro

I guess the picked up the phone first. But not worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TZ

Tonia Z.

Practice Director

Medical Practice

### "Very Poor Product, Lack of Transparency, Tie-In-Sales Conduct, HIDDEN COSTS, MONTHLY PENALTIES FOR NOT ADDING PAYMENT INTEGRATION SYSTEM."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 2, 2024

The worst in every aspect with respect of their product. But this is not all, if business ethics and transparency are core values for you, do not ever acquire any product from Eye Cloud Pro. Starting in July of 2024, Eye Cloud Pro forced all their clients to switch from their current Merchant Services to the Eye Cloud Payment Integrated System or they will charge them a $200.00 monthly penalty on the top of the price of their monthly service. This is known as a Tie-In-Sales, a harmful conduct, illegal, against the law way to do business. Our practice subscribed to Eye Cloud Pro Optical Software solution and now has been FORCED TO ACQUIRE THEIR PAYMENT INTEGRATED SERVICES. We have consistently declined to add Eye Cloud Pro Payment Integrated Services, and we have been penalized with a $200.00 monthly fee, which represent a 57% penalty for not switching to their new payment services. Not only that, but if you cancel your services with them, THEY WILL CHARGE YOUR PRACTICE A FEE OF $150.00 PER HOUR TO DOWNLOAD A PDF FORM OF YOUR PATIENT EXAMS, meaning that if you have an extensive portfolio of clients, it may take several hours, which multiplied by $150.00 will represent a significant harm to your finances. So, to preserve the integrity of your practice, look for better solutions and DO NOT EVER ACQUIRE ANY PRODUCT FROM EYE CLOUD PRO.

Pros

During more than 20 years, I have extensively worked with a variety of software solutions and Eye Cloud Pro is by far the worst one I have used.

Cons

It is a very poor product. All reports available lack completeness, structure and accuracy. Their support is even worst, you can never reach anyone by phone. In fact, you will have to let you name and phone number and they will return your call a few days later, if they return. If you inquire about the product, their team will say that you can customize the reports, but when you call to get information on how to customize your reports, their support (which is actually a representative and not an IT person) tells you that you can't actually make any changes to "that specific" report, which ends up applying to every report! Non comprehensive reports result in much extensive work to cross information/data from multiple reports to gather a quality set of information needed for an accurate analysis. That's exactly what happens with Eye Cloud Pro reports. They lack every aspect needed to help business owners to have reliable and comprehensive information, a very inefficient product to help on the management of an optometry practice.

Switched from

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

Partner heard about the software and wanted to try it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

affoue roseline K.

AUXILLIARE PHARMACIE

Hospital & Health Care

### "Eye Cloud Pro gestion de dossier electronic de patient "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 27, 2023

je l'utilise pour mes besoin avec des clients

Pros

Eye Cloud Pro gestion de dossier electronic de patient

Cons

pas d'inconvénient dans son utilisation

Switched from

[Sightview](https://www.capterra.com/p/5411/ManagementPlus/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Optometrist

Health, Wellness and Fitness

### "Poor product and failed attempted with customer service "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 23, 2022

Terrible

Pros

There is absolutely nothing that I would recommend about this product.

Cons

The ehr is very poor done needs way to many clicks and is very hard to use. Customer service is terrible and I would not recommend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Guillermo M.

Regional Manager

Management Consulting

### "Great software, great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2022

We have better organization with the Team, great communication through the Software, faster way of billing insurance due to the organization within the system

Pros

Easy to use, great organization, great software support specially from \[SENSITIVE CONTENT\]

Cons

Night view mode, customization on deposit reports, end of the days A/R changes

Switched from

[iSAMS](https://www.capterra.com/p/52870/iSAMS/)

Needed a more modern and better product

Reasons for choosing Eye Cloud Pro

Better options were offered

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/239650/Eye-Cloud-Pro/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.