# Eye Cloud Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Eye Cloud Pro Software - reviews, pricing plans, popular comparisons to other Optometry products and more. Source: https://www.capterra.com/p/239650/Eye-Cloud-Pro --- # Eye Cloud Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Eye Cloud Pro ## What is Eye Cloud Pro? Eye Cloud Pro is a cloud-based practice management platform built exclusively for optometry. Designed by optometrists for optometrists, it combines EHR, optical POS, billing, inventory management, scheduling, and payments into a single connected system. The EHR includes customizable exam templates, image annotation, trackable tonometry, diagnosis codes, and e-prescribing. Billing tools cover compliant claims, audit protection, and revenue cycle management, while automated payment reminders and eligibility verification reduce administrative burden. The optical POS connects directly to patient records and inventory, and direct lab integrations with automated contact lens ordering are available for practices that need full operational connectivity. Multi-location inventory visibility, centralized reporting, and role-based access controls support practices of every size. ## What is Eye Cloud Pro used for? [Optometry](https://www.capterra.com/optometry-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Ophthalmology EMR](https://www.capterra.com/ophthalmology-emr-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $259 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eye Cloud Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.eyecloudpro.com/&name=Eye Cloud Pro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eye Cloud Pro 4.3 (18) VS. [4.5 (205)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/) Starting Price $259 Per Month Starting Price $319 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (18) Ease Of Use 4.4 (205) Value For Money 4.3 (18) Value For Money 4.5 (175) Customer Service 4.2 (18) Customer Service 4.5 (198) ## Eye Cloud Pro alternatives [4.8 (56)](https://www.capterra.com/p/143827/Liquid-EHR/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/225457/Anagram/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) [3.7 (68)](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 62% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156685/Eyefinity-EHR/) Highest Rated [iTRUST](https://www.capterra.com/p/181958/iTRUST/) [5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181958/iTRUST/) [View all alternatives](https://www.capterra.com/p/239650/Eye-Cloud-Pro/alternatives/) ## FAQs about Eye Cloud Pro Overview ### Which roles and teams benefit most from Eye Cloud Pro? Eye Cloud Pro is most used by optometrists, opticians, practice owners, and office managers who run daily eye care operations. Clinical teams use it to document exams, manage patient records, and support dispensing workflows, while owners, directors, and regional managers rely on it for scheduling, oversight, billing, and multi-location practice coordination. Answer based on 18 reviews Overview ### What company size and industries is Eye Cloud Pro built for? Eye Cloud Pro is for optometry practices of all sizes, but reviewer data shows it is used entirely by small businesses, with 100% of reviewers in that segment. It is most common in Medical Practice at 67%, followed by Health, Wellness and Fitness at 17%, especially for optometry use cases. Answer based on 18 reviews Features and Usability ### What are the key features of Eye Cloud Pro? Eye Cloud Pro offers EMR/EHR, patient records management, scheduling, appointment management, and charting for ophthalmology and optometry practices. It also includes claims management, insurance management, E-Prescribing, electronic signatures, audit trail, reporting & statistics, HIPAA compliance, and third-party integrations. Integrations ### Which third-party tools and platforms does Eye Cloud Pro integrate with? Eye Cloud Pro integrates with 3 third-party tools: QuickBooks Enterprise for accounting, Practice Director EHR for patient records, and Ensora Clearinghouse for billing and claims workflows. These connections cover core finance, charting, and clearinghouse functions used alongside the platform. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Eye Cloud Pro offer? Eye Cloud Pro provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual materials for self-paced reference and review. Getting Started and Support ### What customer support options does Eye Cloud Pro offer? Eye Cloud Pro provides email/help desk, FAQ/forum, knowledge base, and phone support. Users can use these channels to find answers or contact the team directly for assistance. No reviewer feedback about support quality is available, so no claims can be made about response times or helpfulness. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Records Management 4.6 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.3 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. HIPAA Compliant 4.3 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.5 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies For Optometrists 4.9 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Serves Optometrists E-Prescribing 4.6 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Eye Cloud Pro 35 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling A record of all activities within the system, including user access, changes made, etc. Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Track and manage adherence to policies for any service, product, process, or supplier Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Reminders sent via email Create and securely store digital patient records For medical practices that specialize in the diagnosis and treatment of eye disorders Serves Optometrists Compliant with HIPAA, which sets standards for sensitive patient data protection Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Receive lab results electronically Administer and track medication inventory, schedules, dosage, and side-effects Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.2 (18) 4.2 Based on 18 reviews ## Pricing Value for money 4.3 (18) Eye Cloud Doctor $259.00 Per Month Value for money 4.3 (18) 4.3 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (18) 4.2 Based on 18 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(15) 4(0) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent RH Reagan H. Optician Medical Practice ### "Eye Cloud Awesomeness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 My overall experience is really great! We have been using it for a long time now and it is one of the best software systems that I have used so far in the office! Pros It is very easy to use and I can log onto it anywhere. It is super easy to use and it is great value for your money! They have great customer support and it is easy to access your patients' information. Amazing communication and they have great features. Cons There are frequent outages, but I would say that it is still a great software system to use for eye doctor offices! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. carl J. Optometrist Medical Practice ### "EyeCloudPro is hard to beat." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2024 I've worked with most Optometry office management systems and I find EyeCloud the easiest to use (and it happens to be very price competitive). Pros I initially was concerned about a cloud based office management system, but I quickly learned that this system worked much better than all the server based systems I had used before. Cons Some competitors EHR sections are more robust. Switched from [Practice Director EHR](https://www.capterra.com/p/79132/Practice-Director/) This switch was related to company transitions, but I've also used other systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Boris T. Owner Medical Practice ### "DO NOT USE. " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 7, 2024 Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers! DO NOT USE Pros The system itself is easy to use. But the pricing structure is horrible. Cons Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers! DO NOT USE. Reasons for choosing Eye Cloud Pro I guess the picked up the phone first. But not worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TZ Tonia Z. Practice Director Medical Practice ### "Very Poor Product, Lack of Transparency, Tie-In-Sales Conduct, HIDDEN COSTS, MONTHLY PENALTIES FOR NOT ADDING PAYMENT INTEGRATION SYSTEM." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 2, 2024 The worst in every aspect with respect of their product. But this is not all, if business ethics and transparency are core values for you, do not ever acquire any product from Eye Cloud Pro. Starting in July of 2024, Eye Cloud Pro forced all their clients to switch from their current Merchant Services to the Eye Cloud Payment Integrated System or they will charge them a $200.00 monthly penalty on the top of the price of their monthly service. This is known as a Tie-In-Sales, a harmful conduct, illegal, against the law way to do business. Our practice subscribed to Eye Cloud Pro Optical Software solution and now has been FORCED TO ACQUIRE THEIR PAYMENT INTEGRATED SERVICES. We have consistently declined to add Eye Cloud Pro Payment Integrated Services, and we have been penalized with a $200.00 monthly fee, which represent a 57% penalty for not switching to their new payment services. Not only that, but if you cancel your services with them, THEY WILL CHARGE YOUR PRACTICE A FEE OF $150.00 PER HOUR TO DOWNLOAD A PDF FORM OF YOUR PATIENT EXAMS, meaning that if you have an extensive portfolio of clients, it may take several hours, which multiplied by $150.00 will represent a significant harm to your finances. So, to preserve the integrity of your practice, look for better solutions and DO NOT EVER ACQUIRE ANY PRODUCT FROM EYE CLOUD PRO. Pros During more than 20 years, I have extensively worked with a variety of software solutions and Eye Cloud Pro is by far the worst one I have used. Cons It is a very poor product. All reports available lack completeness, structure and accuracy. Their support is even worst, you can never reach anyone by phone. In fact, you will have to let you name and phone number and they will return your call a few days later, if they return. If you inquire about the product, their team will say that you can customize the reports, but when you call to get information on how to customize your reports, their support (which is actually a representative and not an IT person) tells you that you can't actually make any changes to "that specific" report, which ends up applying to every report! Non comprehensive reports result in much extensive work to cross information/data from multiple reports to gather a quality set of information needed for an accurate analysis. That's exactly what happens with Eye Cloud Pro reports. They lack every aspect needed to help business owners to have reliable and comprehensive information, a very inefficient product to help on the management of an optometry practice. Switched from [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Partner heard about the software and wanted to try it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. affoue roseline K. AUXILLIARE PHARMACIE Hospital & Health Care ### "Eye Cloud Pro gestion de dossier electronic de patient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 27, 2023 je l'utilise pour mes besoin avec des clients Pros Eye Cloud Pro gestion de dossier electronic de patient Cons pas d'inconvénient dans son utilisation Switched from [Sightview](https://www.capterra.com/p/5411/ManagementPlus/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Optometrist Health, Wellness and Fitness ### "Poor product and failed attempted with customer service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 23, 2022 Terrible Pros There is absolutely nothing that I would recommend about this product. Cons The ehr is very poor done needs way to many clicks and is very hard to use. Customer service is terrible and I would not recommend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Guillermo M. Regional Manager Management Consulting ### "Great software, great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2022 We have better organization with the Team, great communication through the Software, faster way of billing insurance due to the organization within the system Pros Easy to use, great organization, great software support specially from \[SENSITIVE CONTENT\] Cons Night view mode, customization on deposit reports, end of the days A/R changes Switched from [iSAMS](https://www.capterra.com/p/52870/iSAMS/) Needed a more modern and better product Alternatives considered [Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/) Reasons for choosing Eye Cloud Pro Better options were offered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jennifer C. manager Health, Wellness and Fitness ### "EYECLOUD PRO the best ehr system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 More streamlined from start to finish. Insurance verification to making insurance payment and patient payment has never been easier Pros This is the easiest to navigate ehr system I have ever set up and used. Everything is streamlined and invoicing is simple. Cons We did have to do most of the set up ourselves. Took some time but it did help us to get more familiar with the program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Susan K. President Medical Practice ### "Best EHR out there!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2022 Great helpful staff. Love the software. Pros Ease of use, ability to do everything and not have to hire third parties Cons Claims too difficult and convoluted . Hard to learn and implement Switched from [Practice Director EHR](https://www.capterra.com/p/79132/Practice-Director/) They got bought out Reasons for choosing Eye Cloud Pro Overall great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Christopher T. Optometrist Medical Practice ### "Great EHR for the price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 6, 2022 I am very happy with ECP. I always tell my colleagues about ECP and how user friendly it is. I rate everything in totality an 8.5/10 Pros 1\. Simplistic to use with a gradual learning curve. 2. Although there is no app, it's accessible from Mobile devices 3. Good support. The few times there is an issue the tech support is on it quickly 4. Clean, professional look that is completely customizable. 5. Reliable. In over a year the system has been down less than 10min. Cons 1\. Takes a long time to implement changes. 2. Contact lenses are not up to date and need to be entered by the office manually. 3. Contact lens parameters are not input into the system. You can enter CLS Rx's that are not offered which means you have to look online or at a TQ to verify the CLS parameters before finalizing an Rx. Switched from [iTRUST](https://www.capterra.com/p/181958/iTRUST/) Reliability. iTrust was crashing constantly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/239650/Eye-Cloud-Pro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.