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Weel is Australia’s leading spend management solution, helping finance teams to save time, increase reporting compliance and prevent overspending across all expenditure. Weel's virtual Visa Business Debit cards and mobile reimbursement tools make it easy for businesses to stay on top of expenses in real time. Our software captures details such as spend category, GST, attendees and many customer requirements as funds are being spent — helping keep reporting up to date in real time.
Provider
Weel
Located In
Australia
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Documentation, Videos, Live Online, Webinars
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Our customers are finance teams wanting to streamline and operationalise spend management in their medium sized business. We’re most popular with trade businesses, aged care, NDIS and NFPs.
Content Source: Weel
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Weel Reviews
Pros
I love it and has helped my team save time for expense claims. Our overall staff who use it love it as well.
Customer support was great and the product is high quality, easy to use.
The ease of use when adding subscription service products like office software is very helpful. Xero integration makes everything a bit smoother.
Customer support is amazing too, they help straight away.
Cons
We end up having to ask staff to pay for it themselves and claim reimbursement - which defeats the object of having Weel for us.
We have moved to another program. Lack of support, response times poor, no support available outside of business hours, lack of understanding about issues being experienced, cost.
Kick ass Tools for a business that doesn't use credit accounts.
The budget concept was confusing for our team and often led to payment issues. The integration with Xero misreported the actual balance of the account, instead it reported the budget amount.
"Easy to use software with a great UX"
Overall: Very good
Pros: It's very simple, easy to use, both as an admin or end user
Cons: Only suggestion - not easy to integrate with Xero if you are using it to pay an AP bill
"An easy to use corporate credit card solution"
Overall: Divipay has helped us move away from laborious expense claims that employees had to manually fill in. We are saving time and employees are satisfied now that they do not need to spend their own money and wait for us to pay them back.
Pros: The feature I like most is direct integration with third party accounting software. It makes reconciliation of the card so quick and easy, and no time is spent on importing transactions and coding them. It is all sent through the Divipay system
Cons: I would appreciate slightly better filtering of the transaction listing
"Used to love it but recently so many transactions declined and unhelpful support"
Overall: Was great, now very disappointed with declined transactions and poor service.
Pros: We've been using it for a couple of years for staff expenses and it's so much easier than processing reimbursements for me as finance manager and for the team.
Cons: Recently we have experienced more and more online transactions being declined. The support team are so unhelpful, they keep telling me to contact the merchant but the message from the merchant is to contact the card provider. You can't call or live chat so it's all by email which is too slow when you're trying to book accommodation or flights. We end up having to ask staff to pay for it themselves and claim reimbursement - which defeats the object of having Weel for us. So disappointing as I have been such a fan up to now but the cost is simply not worth it unless our staff can use it each time.
"I wish I have known Divipay before!"
Overall: Overall experience with Divipay is very good. The expenses are very well integrated with my Accounts Payable software.
Pros: It is very important for me to attach invoices to all expenses. What I like most with Divipay is, the users of the card have to attach the invoice themselves by simply taking photos. It also has the ability for the users to put the description, account to use, category to use, and project to use. All I do as an Accountant is to check whether the accounts used are correct.
Cons: My only concern with the product is the top up that I think is very late to come. I asked that a top up of $5k be transferred to our account when the balance goes below $7,500. I would like the topped up amount to be transferred as soon as possible as there is a reason why it is needed that badly.
"The Pro's & Con's of Divipay for a growing business whose staff travel ... a lot"
Overall: Overall, Willyama has had a positive experience using the Divipay application. With multiple staff travelling across a geographical environment as large as that encompassing Moscow to Lisbon, Copenhagen to Monaco, every working week, access to the account keeping, cash provision and proof of purchase services provided by Divipay is why WIllyama continues to be a customer.
Pros: The ease of account setting in Divipay is a real plus. So too is the ability to account to government and tax-payers what expenses we, as a private company undertaking work for government, have accrued. Proof of expense is a relatively seamless process with Divipay
Cons: The software has shortcomings. Firstly, it is not yet optimised for use on a standard mobile phone screen. Characters limitations are a problem. Secondly, downloading and reconciling accounts requires some double-handling in terms of editing downloaded products. Finally, the delays in funds transfer - in one instance, six working days - to active accounts can be a problem. But, these short-comings can be worked around and the myriad advantages of using Divipay is why Willyama continues to be a customer.
