--- title: "MyCarrierTMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyCarrierTMS Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/239697/MyCarrier/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # MyCarrierTMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyCarrierTMS ## What is MyCarrierTMS? MyCarrier connects LTL shippers directly to their carriers in one unified platform—eliminating inefficiencies and simplifying the entire shipping process. More than a traditional TMS, it automates every step from order to payment, replacing disconnected tools, spreadsheets, and portals with a single workspace that delivers speed, accuracy, and full visibility. With built-in automation, shippers can instantly quote, book, track, analyze, audit, and pay carriers in one place—reducing freight costs and eliminating manual rework. AI-driven tools like Freight Assist, accessorial validation, and Precision Payments help prevent unexpected fees and ensure financial accuracy. By removing the need for 3PLs and enabling direct carrier connections, MyCarrier improves the shipper experience while giving carriers actionable insights to better understand shipping behavior and grow their business. ## What is MyCarrierTMS used for? [Freight](https://www.capterra.com/freight-software/)[Shipping](https://www.capterra.com/shipping-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Recognitions Best ease of use Overall rating Based on 108 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $60 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Freight / 2026 - Logistics / 2026 - Shipping / 2026 - Supply Chain Management / 2026 - Transportation Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Freight / 2026 - Logistics / 2026 - Shipping / 2026 - Supply Chain Management / 2026 - Transportation Management / 2026 ## MyCarrierTMS alternatives Highest Rated [4.9 (1,007)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (963)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/239697/MyCarrier/alternatives/) ## FAQs about MyCarrierTMS Overview ### What problems does MyCarrierTMS solve? MyCarrierTMS solves the time-consuming process of visiting separate carrier sites by placing multi-carrier LTL quotes, transit-time comparisons, booking, pickup scheduling, tracking, bills of lading, and shipping documents in one workspace. Shipping departments, customer service representatives, warehouse teams, and logistics managers benefit from faster order processing, carrier-rate shopping, shipment-status visibility, and cost review. Answer based on 85 reviews Overview ### Which roles and teams benefit most from MyCarrierTMS? MyCarrierTMS is most used by logistics, shipping, warehouse, and operations managers who coordinate freight movement, carrier selection, and shipment tracking. Logistics coordinators and supervisors use it to manage daily shipping tasks, while sales, account management, and customer service teams access shipment details to support customers and communicate delivery status. Answer based on 108 reviews Overview ### What company size and industries is MyCarrierTMS built for? MyCarrierTMS is built for small to mid-sized manufacturers and distributors, with small businesses representing 70% of reviewers and transportation/trucking/railroad accounting for 19%. It replaces fragmented tools, spreadsheets, and portals for busy logistics teams. Reviewers also include enterprises (18%) and midsize businesses (12%), alongside wholesale (8%) and consumer goods (6%). Answer based on 108 reviews Features and Usability ### What are the key features of MyCarrierTMS? MyCarrierTMS includes core freight operations features for shipment tracking, status tracking, shipping management, and quotes/estimates, helping users look up shipments, compare shipping prices, and manage shipping information. It also provides shipping labels with customizable branding, reporting/analytics for carrier spending and performance visibility, and third-party integrations for connected workflows. Answer based on 41 reviews Pricing ### How much does it cost and what fees or limitations are included? MyCarrierTMS offers a Starter plan from $60 per month, with usage-based pricing. It includes three users, three shipping locations, a 150-address-book limit, 60 days of data retention, and reporting. A free version is available, though reviewers report limited options, including unavailable BOL corrections and shorter history. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does MyCarrierTMS integrate with? MyCarrierTMS integrates with 6 third-party platforms, including NetSuite, Sage 50 Accounting, Salesforce Education Cloud, Salesforce Nonprofit Cloud, Shopify, and Shopify Plus. These catalog integrations connect finance, CRM, and ecommerce systems for teams that need order, customer, and accounting data linked in one workflow. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does MyCarrierTMS offer? MyCarrierTMS provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and real-time instruction, documentation offers written reference materials for step-by-step review, and videos provide visual walkthroughs for self-paced learning and feature review. Answer based on 8 reviews Getting Started and Support ### What customer support options does MyCarrierTMS offer, and how do users rate the experience? MyCarrierTMS offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support staff as accessible, friendly, knowledgeable, and quick to respond, particularly when resolving setup or carrier issues. A few users report site outages or occasional technical hiccups, but support sentiment is largely positive. Answer based on 27 reviews Quote ### How well does MyCarrierTMS handle freight quotes? MyCarrierTMS lets shipping teams compare carrier freight quotes from one screen and quickly create booking documents. Users value saved quote history, rerunning past estimates, and easier collaboration across departments. Some teams note that volume quoting may require separate setup, and certain carrier accessorial charges or rates can need verification. Answer based on 20 reviews ## Who uses MyCarrierTMS? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,030 Freight reviews Capterra data shows that buyers of freight software rank the following features as their top priorities: - **Shipping Management** (**44%** of reviewers rated this feature as critical) - **Transportation Management** (**50%**) - **Quotes/Estimates** (**48%**) MyCarrierTMS supports all three of the features reviewers rate most important: **Shipping Management**, **Transportation Management**, and **Quotes/Estimates**. Together, these capabilities help businesses coordinate shipments, manage freight operations more effectively, and create accurate pricing for customers, allowing teams to move goods efficiently and make better day-to-day logistics decisions. Shipping Management 4.8 (24) 79.17% of 24 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Transportation Management 4.8 (19) 73.68% of 19 reviewers that rated this feature as important or highly important Organize and track the physical movement of goods from one location to another Quotes/Estimates 4.7 (45) 77.78% of 45 reviewers that rated this feature as important or highly important With this capability, you can quickly compare freight quotes and transit times from multiple carriers, helping you make informed, cost-effective decisions. Reviewers appreciate the time savings, ease of use, and ability to provide accurate estimates to customers. Order Management 3.8 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Dispatch Management 4.6 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Shipment Tracking 4.5 (45) 75.56% of 45 reviewers that rated this feature as important or highly important It gives you an easy way to monitor all shipments across carriers, with live updates and color-coded statuses. Users think the tracking is thorough, saves time, and is simple to share with customers, though some want more landing page details and branding options. MyCarrierTMS 43 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Bills of Material: Material list of manufacturing parts and associated costs - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - For Freight Operations: Intended to be used by freight brokers and logistics companies - Freight Shipping: Shipping products/goods by land, sea or air - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: With this capability, you can quickly compare freight quotes and transit times from multiple carriers, helping you make informed, cost-effective decisions. Reviewers appreciate the time savings, ease of use, and ability to provide accurate estimates to customers. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: It gives you an easy way to monitor all shipments across carriers, with live updates and color-coded statuses. Users think the tracking is thorough, saves time, and is simple to share with customers, though some want more landing page details and branding options. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Transportation Management: Organize and track the physical movement of goods from one location to another - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.5 (108) 4.5 Based on 108 reviews ## Pricing Value for money 4.8 (81) Free Version [View pricing plan details](https://www.capterra.com/p/239697/MyCarrier/pricing/) Free $0.00 It includes: - 1 User - 2 Shipping Locations - 14 Days Data Retention - 150 Address Book Limit Starter $60.00 Usage Based,Per Month It includes: - 3 Users - 60 Days Data Retention - 150 Address Book Limit - Reporting - 3 Shipping Locations Professional $200.00 It includes: - Unlimited Users - Unlimited Shipping Locations - Unlimited Data Retention - Unlimited Address Book - Advanced Analytics Reporting - Full Truck Load Value for money 4.8 (81) 4.8 Based on 81 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ Salesforce Education Cloud](https://www.capterra.com/p/236802/Salesforceorg-Education-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (96) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (96) 4.8 Based on 96 reviews ## User reviews Overall rating 4.7 Based on 108 reviews Filter by rating Counts reflect reviews available in this feed. 5(80) 4(25) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Jeremy K. Office Manager Used the software for: 1-3 years ### "MyCarrierTMS has been a great timesaver for everyday shipping!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2025 Overall works great with limited down time or issues. Easy to compare prices between carriers. Worth paying for if you can. Pros Easy to use and link your carriers. Fast on implementing new features. Easy to add items you use everyday. Cons So far really haven't had any cons with the site. We wish you had more history on the free version, like 30 days instead of 15. AA Admin Assist/Shipping Clerk Admin Assist/Shipping Clerk Used the software for: Less than 1 year ### "Very user friendly but needs some extras" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Pros I love that I can quote and dispatch it all in one place! Also love the calendar feature for tracking. Cons The Old Dominion Logo is too small to really see what it is on the labels and BOL and it doesn't say Old Dominion On the labels, I write it in. Also, I wish there was a function to be able to quote and dispatch UPS and FedEx Ground also. SC shipping clerk shipping clerk Used the software for: 3-5 years ### "WDC Review" 3.0 February 8, 2022 It's very efficient, Pros Ease of use, clarity, all carriers covered for shipments Cons Later in the day, some timing issues pop up with certain carriers.. UO US OPERATIONS COORDINATOR US OPERATIONS COORDINATOR Used the software for: 3-5 years ### "Great Service and Quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 Everything always runs smooth, between the set up and training of the program and how easy it is to get ahold of a team member if there are any questions. Pros I love how easy the program is, Also the ever since we got the invoice hub added to our package it has been a life saver for us to see where a lot of fees and over charges were happening. Cons love Everything except for you are not in Canada yet, other then that I have no complaints on the program. AS Angie S. Shipping and receiving manager Used the software for: 1-3 years ### "Great Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 14, 2025 Very positive experience. Useful platform that fits most of my needs. Still not completely happy with my "free" options. Pros All my freight carriers in 1 place. Shows all of my carriers and the competitive rates. Will let anyone I know that needs this kind of platform. Cons We went to the free version and now my options are extremely limited (which I understand) but the one thing I really need are unavailable, BOL correction. DD Dallas DC Manager Dallas DC Manager Used the software for: Less than 1 year ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2022 I was a little hesitant about switching over to MyCarriersTMS because I've been using ABF and creating everything I need off of their website for the last 14 years and I got really comfortable with it. After using your website for the past month, I've learned to navigate my way through and accomplish everything I need with ease. And like I said before, we've saved a lot of time and money in that short amount of time. Pros I like that everything is centralized and I can get everything I need without having to enter the same information multiple times. The color coding on the homepage allows me to know the status of a shipment with a simple glance. And we've saved hundreds of dollars in the short amount of time that we've been using this program by being able to shop freight prices. Cons We sell various sized markerboards and they're generally shipped loose in cartons. The only thing that I'm still getting used to is having to create a different H/U for every carton. I think that if you're adding another commodity you should be able to add dimensions without having to change the handling unit. EA Enterprise Account Executive Enterprise Account Executive Used the software for: 1-3 years ### "TMS helps make shipping easier and more efficient. TMS system will save you time and money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2021 I really like the TMS System and I feel it is a necessary tool for shipping. When it is fully in use, it allows everything to be done easily and gives everything needed to know status and create documents all i77015041900 n one place. The best part of the experience is the availability of customer service. They are quick to respond and know exactly what is needed to resolve the issue quickly. They are a big asset to this system and all have been really good in making this process easy. Pros The Calendar View and the Google Maps Feature. I feel the Notification of shipment status and knowing where to ship are missed a lot by my shippers not utilizing the TMS system. Having these features available through the TMS has shown a difference and now my shippers using this system know more about their shipment and their customers. Cons I wish it was more user-friendly. A lot of my shippers like Kuebix more because it works like an App on an I-phone. It is almost "Dummy-Proof" on how to use as one of my shippers put it. With the TMS, it seems to be a larger learning curve and I keep running into issues where the shipper gets stuck and they stop using the system. If able to use more like starting up an App on your phone I feel will help get more shippers using on a regular basis. AE Account Executive Account Executive Used the software for: 3-5 years ### "MyCarrier TMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2021 My experience has been excellent, I now have a tool I can present to my customers to save them time and headaches and help them overcome challenges that some of them did not realize they had. This offering helps me to further build my relationships and trust with my customers who see the benefits of using the platform. Pros This software offering helps the efficiencies of a business in a number of ways no matter the size of business or volumes of freight they ship. The main impacts being but not limited to live tracking and visibility of their shipments, accurate quoting, minimum billing errors and the have access to their data. The platform is very user friendly and most customers are able to pick up and start using after the 1st demo. The integration process is easy and backed with support with a click of a button. Cons My main disappointment has been the inability to book outbound collect shipments on this platform. This limits the customers ability to use this platform as a one stop shop tool, it also does not allow them to have visibility of these type of shipments as well. There are many customers in my market who ship 50/50 prepaid versus collect, it makes no sense for them to use this platform for prepaid shipments and then carrier websites for the collect shipments. B& Buyer & Logistics Buyer & Logistics Used the software for: 3-5 years ### "MyCarrierTMS is easy and very effective. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2021 We have saved quoting time, and improved our customer service working directly with carriers (rather than 3PL middlemen). We have improved our rate negotiations with our carriers with better lane data and analytics. Pros This software saves so much time. Anyone can get quotes from all our accounts in moments. That data is saved and accessible by others, so it is easy for different departments to work on various steps of a shipment if needed. The reporting tools are fantastic for looking into costs, savings, lane data, and activity. The technical support staff is top notch. Cons Software is fairly simple to use. I hope to see more levels of users in the future (we have multiple locations so in order for a sales rep to look at options at all locations, they by default have access to carrier settings. I'd like to protect that from accidental access). LC Logistics Coordinator Logistics Coordinator Used the software for: 3-5 years ### "Fast and Easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2022 I came into a Logistics Coordinator position with absolutely zero experience in this field. Using MyCarrier, I was able to quickly learn the function of my new position, and it made the whole process so easy I was able to handle my job fully within only a couple days. Pros MyCarrier makes the scheduling portion of my workflow incredibly fast and easy. In the one time I had to reach out to their customer service chat, they responded quickly with a solution to the error message I was getting. Cons Nothing major, a couple features I wish was were there would be the ability to change the ship date while on the Carrier Selection page rather than going back a page to change it, and then forward. The other would be the ability to cancel a pickup directly from MyCarrier. Maybe I'm not seeing this feature, it seems like something that should/would already be there. As it is, if a customer makes any last minute changes to a delivery that requires a new pickup date, I need to call the carrier and go through that whole process. [View all Reviews](https://www.capterra.com/p/239697/MyCarrier/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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