# Page 2 | MyCarrierTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MyCarrierTMS the right Supply Chain Management solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/239697/MyCarrier/reviews

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MyCarrierTMS

4.7 (108)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of MyCarrierTMS

## Showing most helpful reviews

Showing 26-50 of 108 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Heather M.  
Tonnage Coordinator  
Retail  
Used the software for: 1-2 years

### "Fantastic Service"

August 13, 2025

5.0

LOVE it and all the staff we have worked with. It is so easy to book a shipment with. I use it almost every day and rarely have any negative issues

Pros

I love the ease of getting quotes. Rarely any issues or bugs. Easy to use and learn. I feel like its a quick, secure, easy platform for my work needs. Help is always available and the staff that I have spoken with at MyCarrier are awesome!!! We have a paid subscription and I feel that it is a great value.

Cons

I wish we had more options for addresses to save in our account. We have over 1000 customers that we ship to and managing our address book has been a small struggle.

Switched from

[Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/)

better platform and the integration and implementation was easy

Review Source

Response from MyCarrier

August 29, 2025

Hi Heather, We appreciate your review - thank you! We do offer bulk address upload functionality in platform. Our team would be happy to help you set it up, feel free to contact support@mycarrier.io. – The MyCarrier Team

KC

Kelly C.  
Customer Service Representative  
Industrial Automation  
Used the software for: 2+ years

### "My Carrier? Yes please."

August 13, 2025

5.0

My Carrier has made my job so much easier. I went from doing 4-5 quotes a day to just having to do it once.

Pros

It is so convenient to be able to get quotes from all my carries at one time . It saves so much time. It is worth every cent the company pays for this service. I was very easy to learn and My Carrier has a great support staff.

Cons

I seriously do not think their is one thing I don't like about this service. I told my superiors that this is a must in our business.

Review Source

Response from MyCarrier

August 27, 2025

Hey Kelly, Thank you so much for taking the time to leave this review! We’re happy to hear that MyCarrier has made managing your carriers and shipments easier and more efficient. We truly appreciate your support and are proud to be part of your shipping journey. - The MyCarrier Team

Michael J.  
Operations manager  
Wholesale  
Used the software for: 2+ years

### "Best TMS in the industry"

August 14, 2025

5.0

It is a helpful tool that saves you time and money. I am grateful for this tool. It helps me be more efficient and streamlined my shipping.

Pros

I like that all of my quotes are at a click of a button and that I do not have to quote individually. It is a time saver.

Cons

I can't say anything bad at all. You definitely have to know your terms for volume shipments with each of your carriers or else you might quote something that should be a volume shipment as regular LTL.

Review Source

Response from MyCarrier

August 27, 2025

Hi Michael, Thanks so much for the positive review! We love hearing that MyCarrier is helping make shipping easier for you. We appreciate your trust in us. - The MyCarrier Team

Robert S.  
Shipping Manager  
Chemicals  
Used the software for: 2+ years

### "Shipping Manager"

August 13, 2025

5.0

It's great would recommend it to anyone because it can be user friendly, also it help with my job day in and day out.

Pros

Allows me to get my job done a lot faster, allows me to know the freight cost all at one time also get with classing freight.

Cons

It can be a little slow at times also it tends to not allow me to see enough of my freight history without doing a upgrade to the system.

Review Source

Response from MyCarrier

August 29, 2025

Hi Robert, Thanks for your review! We’re happy to know that MyCarrier is helping streamline your shipping process. We’re grateful for your trust in us. - The MyCarrier Team

Jon J.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Jon Jensen"

August 18, 2025

5.0

Best is out there. You won't find anything easier to use. For the best value you have out here. Easy to track, best to work with there.

Pros

It is easy to use, value of money, nothing to learn how to do it, no bugs or issues, easy tracking and what you feed its what they give you.

Cons

No thought to think, use your info and roll. You want have any issue to understand this system, best there is.

Review Source

Response from MyCarrier

August 27, 2025

Hey Jon, Your review made our day - thank you! We value your support and partnership. - The MyCarrier Team

AP

Alex P.  
logistic representative  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Perfect, constantly updating TMS"

August 22, 2025

5.0

We have been using MyCarrier for 2 years. It was a great milestone to get the direct accounts with LTL carriers and to connect them to TMS. We are very satisfied. Thank you dynamic partnership

Pros

User friendly. Easy to quote and use the quote history. Maybe would be better for our Plan to have all-years history of the shipments we sent

Cons

sometimes slow page uploading. each time should log in. many shipments don't update the status. are still on the way but we know it has been delivered

Review Source

Response from MyCarrier

August 27, 2025

Hey Alex, Thank you for sharing your feedback! It’s great to hear that MyCarrier has helped make your shipping process easier. Thank you for letting us be part of your journey. —The MyCarrier Team

AS

Abraham S.  
Supervisor  
Automotive  
Used the software for: 1-2 years

### "Excellent shipping"

August 18, 2025

5.0

Overall, I like using my carrier because it has made my shipping easy efficient and convenient. It has been a great experience.

Pros

The easy made platform to ship and the tracking of shipments. I also like the fact that in an even of a mistake made or for the sake of just adding more freight to any load the simplicity of the platform to allow you to edit.

Cons

The fact that it only keeps record of up to 14 days or 31 lines I believe. Even though I know that with the purchase of the services you can have more access.

Review Source

Response from MyCarrier

August 27, 2025

Hey Abraham, Thanks so much for the positive review! We love hearing that MyCarrier is helping make it easier for you to ship and track your shipments. - The MyCarrier Team

DS

Delilah S.  
SHIPPING MANAGER  
Textiles  
Used the software for: 1-2 years

### "My Carrier experience"

February 1, 2022

3.0

My over all experience has not been pleasant. I have reached out several times for help with the issues that I am having and I have yet to receive a call or email helping with these issues.

Pros

The features most like is that you can get all of your LTL rates at once from all of your carrier's.

Cons

I feel like the feature that could be improved is ti enable us to be able to change the name of the shipper without it changing our rates. We do several blind shipments that this feature would be helpful with. The integration is a feature that needs improving. I am at the point of finding another TMS bc of the issues I am having it.

Reason for choosing MyCarrierTMS

This is a trial period and continued use will depend on customer response to resolving issues we are having

Switched from

[Freightview](https://www.capterra.com/p/136895/Freightview/)

Was offered your service through one of my LTL carrier's. I'm ready to switch back if issues with My Carrier are not resolved soon.

Review Source

VC

Vicki C.  
Customer Service Manager  
Machinery  
Used the software for: 6-12 months

### "Timesaver and easy to use"

March 24, 2022

5.0

MyCarrierTMS allows our customer service reps to quickly determine shipping rates and set up shipments without having to visit multiple carrier websites, saving significant time in order processing.

Pros

Use of MyCarrier has definitely streamlined our shipping processes by integrating multiple carriers in one place. The software is easy to use and allows our customer service reps to quickly enter shipment data and receive rates and transit times quickly. This is especially helpful while working with a customer on the phone during the order process. Integration with our existing business processes was quick and easy. Help is available when needed..response time is very quick! I like that the forms are customized with our company logo!

Cons

It would be great to get a couple more carriers that serve our area integrated into MyCarrierTMS, but these companies apparently do not wish to participate.(?)

Reason for choosing MyCarrierTMS

MyCarrierTMS integrated with carriers we use. Alternative product gives us rates for carriers that don't actually serve our area directly.

Review Source

JM

Jake M.  
Distribution Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Jake's Review"

February 1, 2022

4.0

So far my experience using MyCarrierTMS has been great. It's been easy to train my staff on the functions, and I have not experienced any issues thus far.

Pros

The thing I like most about this software is the ease of use. It's very user friendly, and has all functions needed for a small to mid-size business to manage their freight.

Cons

What I like least about this software is the lack of ability to handle invoicing. Many TMS systems can pull in invoices through API and match them against the original quotes.

Reason for choosing MyCarrierTMS

More user friendly, better looking software all around.

Review Source

Response from MyCarrier

February 3, 2022

Thank you Jake for the feedback. We take all of our customers comments seriously. By the way, we do have invoice auditing coming - reach out to your CSA and get details.

EV

Eric V.  
Building and Ops Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Solid software and easy to use"

March 28, 2022

4.0

It has been a great experience and I would suggest people try it. Once all the data has been integrated it creates a very easy way to ship your products and train other employees.

Pros

The ease of looking at multiple quotes and being able to pick them out, then have it do the BOL for each different one. Makes it a lot easier for multiple users and the training of multiple people.

Cons

Adding in your contacts and products is a bit of a drag but once in there no issues.

Reason for choosing MyCarrierTMS

It was given to us by Saia freight to use.

Review Source

JP

Jennifer P.  
Shipping Coordinator  
Packaging and Containers  
Used the software for: 6-12 months

### "MyCarrierTMS is INVALUABLE!"

February 7, 2022

5.0

Smooth, easy, and support is always friendly, fast, and most of all AVAILABLE

Pros

I like it's ease of use, I like that all my options are available in one place. Before I began using MyCarrierTMS, sometimes I would have to go to THREE separate carrier's websites to get quotes, then compare, etc. Using MyCarrierTMS, has saved me invaluable time. I can actually get my routine done on a daily basis now.

Cons

Really the only thing I don't like is the "pop up" which appears after you select your Carrier and begin schedule pickup function. It is asking if you would like cargo insurance. My company wouldn't ever use this function, and I have asked that it be bypassed for me. Initially, customers were given a choice as to whether you want to see it or not. I wish I would've said no. But that's a small complaint, it's a great tool for a busy person like me.

Review Source

ML

Michael L.  
Sales  
Wholesale  
Used the software for: 2+ years

### "Your one-stop shop for shipping freight"

December 9, 2022

4.0

I love it. It's convenient and easy to use. Gone are the days of having to run individual quotes from each carrier separately. This does all the work for you in one place.

Pros

First thing that I like about it is the fact that it's FREE!

Cons

The "pdf" portion of the software needs some tweaking or revising. I don't care for the appearance of certain forms that are printed sometimes.

Review Source

PM

Pavel M.  
Warehouse Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "One of the best decisions we have made when we moved to MyCarrier TMS"

February 1, 2022

5.0

We are very happy with MyCarrier TMS and I have set several people on it even outside of the shipping department so that they may do their own checking instead of bothering us in the warehouse.

Pros

The most exiting feature is that now we have all of our carriers on one platform. We can easily compare rates and transit times when quoting. All the shipping paperwork is available in one place and it is uniform across the different carriers.

Cons

It does yet have an option for 3rd party shipping and pickups and deliveries to addresses other than ours.

Reason for choosing MyCarrierTMS

Ease of use and consolidation of quoting and shipping.

Review Source

RG

Ronda G.  
office manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Experience"

March 24, 2022

5.0

It has been great! We had 1 hiccup with a cross pro and Southeastern losing our product. Still have not got paid on the lost claim.

Pros

Easy to maneuver, find thing easy, great customer service. I can run reports .

Cons

Need to learn more about the full/ volume quotes on the system.

Switched from

[Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/)

Calendar, Tracking functions.

Review Source

AB

Amanda B.  
Transportation Manager  
Wine and Spirits  
Used the software for: 1-2 years

### "Simplify your shipping with one click! "

December 9, 2021

5.0

I could not have asked for a better team to get us up and running with a TMS System. There were a lot of areas we were not knowledgeable in and MyCarrier's Customer Service and Sales Team were more than happy to educate as we went through the process from beginning to end.

Pros

Integration was super easy. Customer Service is top notch and available pretty much 24/7. Quick response times from Customer Service. Centralized location for all of your shipments making your market share easy to analyze. Very user friendly.

Cons

DFQ Quotes are still being integrated. Once that is done all of our LTL Business will run through MyCarrier.

Alternatives considered

[FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)

Reason for choosing MyCarrierTMS

The product capabilities and the Customer Service and Sales Team!

Review Source

SK

Shelli K.  
Admin  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "ASF review"

February 11, 2022

5.0

This system makes it faster to process BOL's and get more moving out of our warehouse daily

Pros

I like that it is easy to use and holds customer information which makes using it fast

Cons

Waiting for additional carriers to be added when requestesd

Review Source

DM

Dave M.  
Warehouse and Logistics Manager Consumer Products Division  
Consumer Goods  
Used the software for: Less than 6 months

### "Great time saver! Creates a bidding war amongst carriers. Very easy to use! Highly recommended."

December 8, 2021

5.0

Customer service is great and easy to get a hold of, quick to respond, very helpful at getting carriers set up. This website is a great tool to get set up and cut extra time out of your day. You can do everything in one place and compare all carriers in one spot.

Pros

Super user friendly, cut a lot of time out of my day for searching for the right carrier, transit time or price. Nice to be able to quote volume loads with everyone that offers that on one site as well.

Cons

Tracking via some of the carriers is not always current or up to date, but very detailed when it is.

Reason for choosing MyCarrierTMS

We got hooked up with them first, haven't seen anyone else's software that would be more of a benefit to us than this one.

Review Source

AM

Alex M.  
Branch Manager  
Building Materials  
Used the software for: 2+ years

### "Easy to Use TMS"

February 4, 2022

5.0

Pros

Mycarrier has changed the way we manager our logistics at Pro-Fast. The software is very user friendly for our warehouse employees and simple to intergrate into our daily processes. It has enabled us as a distributor to create an entirely new freight program and manager all of our inbound traffic from our vendors. This has led to cost savings and more efficient receiving processes. Mycarrier is the best and has changed our business.

Cons

The only feature I can think of would be a daily digest of shipments that are delivering late or at risk for delivering late delivered as an email notification.

Review Source

OR

Olga R.  
Shipping Manager  
Consumer Goods  
Used the software for: 1-2 years

### "MyCarrier Review Feb2022"

February 7, 2022

5.0

Very easy to use, great tool to have

Pros

Functionality and super user friendly. Love to have all the shipping data in one place

Cons

When uploading QUICK SHIP, I suggest to have a button in which you can select all the shipments you want to change the ship date for.... in case you quoted them with a past date, It will be faster to be able to select all of have a check box to check all the changes you want to to for the same field, and do the changes at one time

Alternatives considered

[Freightview](https://www.capterra.com/p/136895/Freightview/)

Reason for choosing MyCarrierTMS

MyCarrier has way better features than FreightView

Review Source

jH

jacob H.  
Freight  
Warehousing  
Used the software for: 1-2 years

### "The freight Gods agree!"

February 7, 2022

5.0

This software is able to keep absolutely everything you need freight wise in one spot. Tired of switching tabs to check quotes through multiple carriers, not anymore. My carrier has it all on one interface. This product saves time and maximizes efficiency. If you or your company wants an upgrade this is the software to use. My company did and we will never look back. Boost your potential as a company and do not I REPEAT do not miss you on this opportunity.

Pros

Ability to have all my freight needs and companies in one location.

Cons

Bugs at the beginning, but all is well now.

Reason for choosing MyCarrierTMS

It is truly a superior product compared to other systems out there. Plus the customer service is top notch, unlike anything else out there.

Review Source

SZ

Sissy Z.  
Shipping Manager  
Plastics  
Used the software for: 2+ years

### "My review for My Carrier"

July 20, 2022

5.0

Overall, I am happy with My Carrier, very easy to use once you knew how to use it. Customer service team is very nice, and always there to help solve the problem

Pros

Fast loading, easy to use, to compare the price, to modify the shipment

Cons

1\. some carrier can't add the correct accessory fee, such as SMTL 2. some carrier volume Quote price is different than the one you got from that carrier's own website, such as XPO 3. Volume quote price won't come out with LTL price, have to quote Volume separately

Review Source

Response from MyCarrier

August 22, 2022

Sissy, Thank you for the feedback. As for your concerns, I'd love to discuss. Some of these are limitations with the carriers (APIs they have implemented that we use), and others we can help you with. Bobby

DB

Dee B.  
TRANSPORTATION MANAGER  
Food Production  
Used the software for: 2+ years

### "MyCarrierTMS keeps our business rolling!"

February 1, 2022

5.0

Our business has grown by leaps and bounds over the past few years and MyCarrierTMS has really helped us keep up with that growth.

Pros

MyCarrierTMS is the perfect one stop shop for my team to manage our outbound freight! It helps me with freight rates for our customers and our sales team. The ease of use is perfect for every member of my team to be able to schedule daily freight with no trouble at all.

Cons

The one thing I would add is the ability to change the ship date in different stages of the process. Right now we have to go all the way back to the beginning quote page and start over.

Review Source

BC

Becky C.  
ADMINISTRATIVE ASSISTANT  
Import and Export  
Used the software for: 1-2 years

### "My Carrier review"

February 7, 2022

5.0

Pros

It is convenient and has our favorite shippers on it

Cons

There should be more shipping companies on it

Review Source

Response from MyCarrier

August 22, 2022

Becky, Thank you for the feedback. I'd love to discuss other shipping companies you'd like to see. Currently we support over 70 LTL common carriers. Thank you. We appreciate your business and feedback.

JN

John N.  
Account exec  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Linkex tms"

December 10, 2021

4.0

I like it because it forces users to put in shipping and receiving hours. This helps avoid costly redelivery fees.

Pros

Calendar tracking. Branded BOL’s. Ease of creating BOLS.

Cons

Integrations can be a challenge. Each carrier is different and some require various key codes that make it more difficult to integrate.

Review Source

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