--- title: "WPML Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WPML the right Translation Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/239709/WPML/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-15" --- WPML 4.6 (169) [View alternatives](https://www.capterra.com/p/239709/WPML/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 15th, 2026 # Reviews of WPML Ease of use 4.0 Customer Service 4.7 ## Pros and Cons in Reviews KY Kiril Y CEODesign, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to easily translate the website into multiple languages and even can to that automatically on a professional level!“ December 22, 2025 HS HAYA S Hair TrainerArts and Crafts, Self-employedUsed the software for: Less than 6 months. “Some features were a bit confusing at first, especially around translating templates and menus.“ May 7, 2025 GS Gabriel S Lead DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “It is the most feature rich and also the most affordable premium multi language plugin that gives you full ownership of your data, i.e. your translation are stored as posts in the WordPress database.“ November 22, 2024 GS Gabriel S Lead DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “You should also expect to hold off on major versions of WordPress as there is often compatibility issues.“ November 22, 2024 Marco B CEOHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “It's compatible with many mainstream visual page builders, such as Divi or Elementor.“ July 28, 2026 Tanner T CEOOnline Media, 2 - 10 employeesUsed the software for: 1-2 years. “We are at over 13 days without a reply on a support ticket, and our website is inoperable“ November 11, 2024 KY Kiril Y CEODesign, 2 - 10 employeesUsed the software for: More than 2 years. “WPML is a powerfull software that can easy translate the website into multiple languages.“ December 22, 2025 Bv Bas v Company ownerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “So many options that you get lost in translation sometime, and sometimes you don't know where to look for the solution anymore.“ May 28, 2025 ## Showing most helpful reviews Showing 1-25 of 169 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO Used the software for: Less than 1 year ### "THE powerfull translation management tool for your international website." July 28, 2026 4.0 Overall, thanks to the great support of Dražen, we successfully deployed WPML on our website and can now operate it with multiple languages without our content team having to worry about each translation. Pros Easy to install and overall good automatic translation. It's compatible with many mainstream visual page builders, such as Divi or Elementor. Cons WPML occasionally has compatibility issues with the very latest versions of the mainstream visual page builders. The initial set-up can be a bit tricky, with too many fine-tuning features required, such as the language switching menus. Moreover, fully understanding the flow of translations, reviews and published, accessible throughout the WordPress environment, rather than from one single submenu, makes it a bit confusing to see in which state your translated pages are. Review Source R Reviewer Valysia Used the software for: Less than 1 year ### "\[contenido sensible oculto\] nos solucionó el problema, recomendable!" July 20, 2026 4.0 Tuvimos un problema con las etiquetas y la muestra de unas viviendas y gracias a \[contenido sensible oculto\] se solucionó despues una llamada y hacer pruebas. Buena profesional Pros Las traducciones y el seo que hace están muy bien. Tienes varios traductores y es intuitivo y fácil de usar. Cons Que se puede desconfigurar la página web fácilmente. Cómo dobles traducciones de un idioma a otro y luego borres esa propiedad, se desconfigura la web Review Source R Reviewer Creative Director Used the software for: Less than 1 year ### "Excellent WPML support." July 17, 2026 5.0 Absolutely perfect. Especially the help from \[sensitive content hidden\] . He provided excellent support. He found and solved an issue of ACF titles not showing up in the correct language with dynamic fields inside the Divi 5 theme builder. Now everything works perfectly! Thanks \[sensitive content hidden\] for your fantastic support! Pros The perfect assistance, thorough investigation and clear instructions by \[sensitive content hidden\] . He really took the time to search for the cause of the issue and find the solution. Which he did. Absolutely great! Cons I cannot think of any. Perhaps the learning curve for me appeared to be a bit high, but maybe that was because this was the very first time that I have worked with WPML. Review Source R Reviewer Webmaster Used the software for: 3-5 years ### "Great Support" June 9, 2026 5.0 Pros I had a problem with the elementor template translation of the blog pages and Andreas from the WPML support team helped me to solve this problem. Great support! Cons WPML can be complicated if you have a bigger website with templates or shop system... Especial if you don't want to use the automatic translation feature. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Great support!" May 29, 2026 5.0 Great! I use WPML on all of my multilingual sites! Its the best tool with the best support. Recommend it! Pros The support team is absolutely amazing. Especially \[sensitive content hidden\]! Yesterday he helped me solve a problem I was struggling with for months! Cons Sometimes is feels too complex and it has many available settings. Also translating plugins strings is a bit hard for me. Review Source R Reviewer Webdesigner Used the software for: 3-5 years ### "setting up the language switcher" May 11, 2026 5.0 I was solving a problem with WPML visual compatibility in the Impreza theme. The default settings were not working as expected. \[sensitive content hidden\] provided me with valuable information, and I finally solved the problem. Pros I've been using WPML for many years, it always works reliably and the support is great and always tries to help. Cons Everything is OK. I haven't encountered a problem that couldn't be solved yet. The support is always qualified. Review Source R Reviewer Owner Used the software for: 3-5 years ### "WPML best solution for small companies." April 13, 2026 5.0 Great! I would recommend it especially for small companies. Support is friendly even though sometimes a bit complicated to understand. Pros Easy to use, flexible. good value for my money. The learning curve is managable. Automated translation is very good quality. Cons Sometimes too complicated in finding untranslated strings. Does not work well with some LMS systems. Review Source R Reviewer Managing Director Used the software for: 3-5 years ### "Perfect multilingual solution for WordPress" March 12, 2026 5.0 Everything has been great. And support has always been helpful. I never had an issue that could not be solved. Even the most complicated cases are easily resolved with the help of support. Pros Great product that has been helping my projects for many years now. Will be using it in future projects for sure. Cons It solves the multilingual WordPress websites better than other solutions I have tried. And I have tried at least three. Review Source R Reviewer web designer and social media manager Used the software for: 3-5 years ### "A very helpful tool – with a lot of very unnerving and time-wasting shortcomings" March 11, 2026 2.0 A very helpful tool – with a lot of very unnerving and time-wasting shortcomings. WPML-support is often misunderstanding issues in question. Pros That it helps me translate my website's content. And that I do have a good deal of control over my work. Cons It's very cumbersome: you have to install five different plugins. The user interface is very convoluted. It often leads to conflicts with other plugins or has its own deficiencies. E.g.: user roles are not working as supposed. Support with their Maiya AI Support is below par: it just does not understand and keeps repeating the same questions. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Excellent support and powerful translation features" February 25, 2026 5.0 Very positive. It is the gold standard for WordPress multilingual sites. A huge thank you to \[sensitive content hidden\] for the personalized help—her expertise made a big difference in my workflow! Pros The plugin is incredibly robust and handles complex translations with ease. What really stands out, however, is the support. I had the pleasure of being assisted by \[sensitive content hidden\], who was professional, patient, and very helpful. She made sure my issue with WPML was resolved quickly and efficiently. Cons WPML has a bit of a learning curve because it's so feature-rich, but with support like \[sensitive content hidden\]’s, you never feel stuck. Review Source R Reviewer Digital GTM Manager Used the software for: 1-3 years ### "Great product, great support " September 24, 2025 5.0 Great experience from product to support! Flexible solution that’s easy to use and getting started with. Pros Great product, simple to use and fast to get started with. I’ve also been in contact with their support for various reasons, which they have always solved excellently. Just recently \[sensitive content hidden\] at the WPML support team helped me really professionally! Recommend WPML highly and also shout out to \[sensitive content hidden\] for amazing support. Cons Interface in the plugin could be a little bit better. Not a big issue, but would make it a bit easier to understand whilst getting started. Review Source R Reviewer Communications Director Used the software for: 1-3 years ### "Easy to use and great tech support" April 16, 2025 5.0 WPML has made a huge difference to our website and allowed us to communicate with our Spanish speaking users. There have been times when I was unable to properly grasp where certain features where or understand how to make them work efficiently. Each time I have had to use customer support, I have found them to be very responsive and helpful. It may take two or three communications but the issue is always solved. The last customer service rep, Kor, was wonderful in assisting me in understanding how to navigate an issue. He took the time to explain everything and even included screen shots. I always feel confident that tech support will help me resolve an issue within a short time frame. I had looked at other translating software and have found WPML to be the best solution for our needs. Pros Simple and easy to translate our entire website to Spanish which opened up our website to our Spanish speaking users. Cons It can be a little difficult to navigate but once you grasp where everything is, it's easy to use. Review Source R Reviewer MD Used the software for: 1-3 years ### "Support resolved all my issues" February 9, 2026 5.0 Happy with the outcome as they resolved all issues within 3 working days. This is much faster than other software providers. Pros The support resolved all 4 problems,some of them relating toothed interaction with another plugin (Divi) Cons Notification of response didn’t get to me in a timely fashion. This may be due to my set up but did delay some interaction. Review Source MW Markus W. CEO Used the software for: Less than 1 year ### "WPML and translations become child's play" July 2, 2025 5.0 I have a project (still in progress) whose website we translated into three languages using WPML, and this plugin saved us a lot of time when it came to the content. We were impressed by the way translations can be created and how flexible they are to configure, etc. Pros Flexibility and compatibility, as well as super-fast support in our language. Plus, the excellent ticket system and support staff who patiently answer all questions. Cons So far, I haven't found anything I don't like. I don't think there will be anything else to complain about either. Review Source R Reviewer Owner, photographer Used the software for: 3-5 years ### "WPML is a great solution to have a multilanguage WordPress website" March 3, 2025 5.0 WPML is quite complex, but I rarely have had any bugs or issues with the software. Pros It is a solution that makes it possible that I can use fully multilingual websites. Cons It might slow down websites a bit, but I did not have any serious issues. Review Source R Reviewer Executive Officer Used the software for: 3-5 years ### "Thank you for your quick turnaround time. " January 12, 2026 5.0 Pros WPML's support is very satisfactory. My last contact with \[sensitive content hidden\] was straightforward and productive. Thanks for the quick response. Cons I have been using WPML for many years and am always satisfied with the plugin as well as with the support when I encounter various difficulties while translating. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Helpdesk is good" November 26, 2024 4.0 Pros Helpdesk employee \[sensitive content hidden\] helped me very well! Thanks. Cons New versions are not available before a new WP update. Review Source Carmen B. Partner Used the software for: 1-3 years ### "Not recommended" October 23, 2024 2.0 Nightmarish. There should be an option to have NO automatic translation at all, and an option to cast your signed-off translation in stone. Pros WPML is relatively quick to set up, and the main features are somewhat intuitive. For a small website, it might work well. Cons The automatic translation is a nightmare. Even if you choose "select what you choose" as your preferred option, the automatic translation feature still kicks in and tries to overwrite your previously edited translations (done by native speakers with expertise in the field). While it does not make any changes on the frontend (i.e. on the website itself), it provides the automatic translation in the editor - you do NOT see your own translation anymore. This makes the editor more or less useless. Also, the automatic translations are still machine-like and don't sound native at all. In some languages, there are even ungrammatical suggestions. In addition, the "supporters" are not helpful beyond very standard questions. Some of them even interrupted/stopped the connection - you then get the error message that the supporter is experiencing technical problems. When you try to open a new support ticket, the next supporter informs you to go back to the other one. Review Source R Reviewer VIP Used the software for: 3-5 years ### "Support with patience and perseverance" June 2, 2025 5.0 I had an issue I really couldn't solve myself. So I used support and luckily for me I was connected to Lauren. She was the extra pair of eyes needed to find the issue. It took a while to find what was wrong but she stuck with me throughout. Really greatful! Pros I'm a big fan on how thorough WPML works. You can really translate everything fairly easily. And the automatic translation in great! Cons I'm not a big fan of how large the plugin is. It really takes up a large amount of memory on the server. Review Source R Reviewer Founder Used the software for: 3-5 years ### "Very (too?) good plugin" March 25, 2025 4.0 Bigul (the guy who answered my first support ticket and who I contact everytime I have a problem now) is of great help Pros The many options for translating stuff on the platform. Cons The same thing as the pros. The explanation for this also being a con is this: not knowing what you are doing, you can easily break things even when you take it step by step Review Source R Reviewer Own business Used the software for: Less than 1 year ### "Good support" May 8, 2025 5.0 Pros Great support, \[sensitive content hidden\] was reactive and solved quickly my issue! He explained very well what was the issue and how to solve it. Cons No cons. Plugin in complete even if it require some time to understand the full process Review Source R Reviewer Company owner, Webdesigner Used the software for: 3-5 years ### "A powerful plugin with excellent support." February 3, 2025 5.0 I have been working with WPML for several years on various websites. There are no issues at all with smaller sites. Working with larger websites and online stores is a bit more complex, but the support team has always been quick and efficient in helping resolve any difficulties and issues. In particular, \[sensitive content hidden\] work very professionally. They have helped me multiple times when I encountered challenges with the plugin. Pros WPML is a powerful plugin that allows you to translate a website into multiple languages. What’s especially valuable is that it enables accurate translation of strings and all necessary product attributes in an online store. Cons It’s often not entirely intuitive how certain elements are translated, such as global elements, the footer, or product categories and attributes. Review Source R Reviewer Software Engineer Used the software for: 3-5 years ### "Best WordPress Translate Plugins" February 21, 2025 5.0 I am very satisfied with this product because it exceeds my expectations and works perfectly. Pros It is packed with features and highly flexible when it comes to creating unique designs for each language, and the technical support is awesome. Cons I don't have any particular thing in my mind, but in general, it is perfect and meets all my expectations. Review Source CB Catherine B. Owner Used the software for: 1-3 years ### "Great plugin for translation" March 19, 2025 5.0 The intial seting up and ongoing maintenance with the Advanced Editor is really practical. Support is helpful and usually rapid as well. Pros It functions perfectly and it is pretty easy to use. Cons There is some limitation with the language switcher configuration but I think it is largely sufficient for most websites. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Great support for RTL languages" January 20, 2025 5.0 Pros WPML has a great support for RTL languages. Cons nothing Review Source Similar Products Featured