--- title: "WPML Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WPML the right Translation Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/239709/WPML/reviews/" page_type: "reviews" language: "en" --- WPML 4.6 (169) [View alternatives](https://www.capterra.com/p/239709/WPML/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of WPML Ease of use 4.0 Customer Service 4.7 ## Pros and Cons in Reviews KY Kiril Y CEODesign, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to easily translate the website into multiple languages and even can to that automatically on a professional level!“ December 22, 2025 CB Carmen B PartnerManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years. “Some of them even interrupted/stopped the connection - you then get the error message that the supporter is experiencing technical problems. When you try to open a new support ticket, the next supporter informs you to go back to the other one.“ October 14, 2024 GS Gabriel S Lead DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “It is the most feature rich and also the most affordable premium multi language plugin that gives you full ownership of your data, i.e. your translation are stored as posts in the WordPress database.“ November 22, 2024 HS HAYA S Hair TrainerArts and Crafts, Self-employedUsed the software for: Less than 6 months. “Some features were a bit confusing at first, especially around translating templates and menus.“ May 7, 2025 Marco B CEOHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “It's compatible with many mainstream visual page builders, such as Divi or Elementor.“ July 28, 2026 GS Gabriel S Lead DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “You should also expect to hold off on major versions of WordPress as there is often compatibility issues.“ November 22, 2024 KY Kiril Y CEODesign, 2 - 10 employeesUsed the software for: More than 2 years. “WPML is a powerfull software that can easy translate the website into multiple languages.“ December 22, 2025 Tanner T CEOOnline Media, 2 - 10 employeesUsed the software for: 1-2 years. “We are at over 13 days without a reply on a support ticket, and our website is inoperable“ November 11, 2024 ## Showing most helpful reviews Showing 1-25 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bärbel Ingeborg Z. Owner E-Learning Used the software for: 2+ years ### "WPML best solution for small companies." April 9, 2026 5.0 Great! I would recommend it especially for small companies. Support is friendly even though sometimes a bit complicated to understand. Pros Easy to use, flexible. good value for my money. The learning curve is managable. Automated translation is very good quality. Cons Sometimes too complicated in finding untranslated strings. Does not work well with some LMS systems. Review Source AB Alexander B. Digital GTM Manager Telecommunications Used the software for: 1-2 years ### "Great product, great support " September 19, 2025 5.0 Great experience from product to support! Flexible solution that’s easy to use and getting started with. Pros Great product, simple to use and fast to get started with. I’ve also been in contact with their support for various reasons, which they have always solved excellently. Just recently \[sensitive content hidden\] at the WPML support team helped me really professionally! Recommend WPML highly and also shout out to \[sensitive content hidden\] for amazing support. Cons Interface in the plugin could be a little bit better. Not a big issue, but would make it a bit easier to understand whilst getting started. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/)[TranslatePress](https://www.capterra.com/p/276910/TranslatePress/) Reason for choosing WPML Best overall product that we could customize to our needs. Compatible with everything we need. Review Source VR Verified Reviewer CEO Hospitality Used the software for: Less than 6 months ### "THE powerfull translation management tool for your international website." July 28, 2026 4.0 Overall, thanks to the great support of Dražen, we successfully deployed WPML on our website and can now operate it with multiple languages without our content team having to worry about each translation. Pros Easy to install and overall good automatic translation. It's compatible with many mainstream visual page builders, such as Divi or Elementor. Cons WPML occasionally has compatibility issues with the very latest versions of the mainstream visual page builders. The initial set-up can be a bit tricky, with too many fine-tuning features required, such as the language switching menus. Moreover, fully understanding the flow of translations, reviews and published, accessible throughout the WordPress environment, rather than from one single submenu, makes it a bit confusing to see in which state your translated pages are. Review Source RM Redaktion M. web designer and social media manager Publishing Used the software for: 2+ years ### "A very helpful tool – with a lot of very unnerving and time-wasting shortcomings" March 3, 2026 2.0 A very helpful tool – with a lot of very unnerving and time-wasting shortcomings. WPML-support is often misunderstanding issues in question. Pros That it helps me translate my website's content. And that I do have a good deal of control over my work. Cons It's very cumbersome: you have to install five different plugins. The user interface is very convoluted. It often leads to conflicts with other plugins or has its own deficiencies. E.g.: user roles are not working as supposed. Support with their Maiya AI Support is below par: it just does not understand and keeps repeating the same questions. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML The supposed gain in control when integrating translation services in our own site. And pricing is way better. Review Source SN Simeon N. Owner Design Used the software for: 2+ years ### "Great support!" May 28, 2026 5.0 Great! I use WPML on all of my multilingual sites! Its the best tool with the best support. Recommend it! Pros The support team is absolutely amazing. Especially \[sensitive content hidden\]! Yesterday he helped me solve a problem I was struggling with for months! Cons Sometimes is feels too complex and it has many available settings. Also translating plugins strings is a bit hard for me. Review Source KL Kathleen L. Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use and great tech support" April 15, 2025 5.0 WPML has made a huge difference to our website and allowed us to communicate with our Spanish speaking users. There have been times when I was unable to properly grasp where certain features where or understand how to make them work efficiently. Each time I have had to use customer support, I have found them to be very responsive and helpful. It may take two or three communications but the issue is always solved. The last customer service rep, Kor, was wonderful in assisting me in understanding how to navigate an issue. He took the time to explain everything and even included screen shots. I always feel confident that tech support will help me resolve an issue within a short time frame. I had looked at other translating software and have found WPML to be the best solution for our needs. Pros Simple and easy to translate our entire website to Spanish which opened up our website to our Spanish speaking users. Cons It can be a little difficult to navigate but once you grasp where everything is, it's easy to use. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML WPML seemed to be the most powerful translation program out there and was easy to understand. Review Source PS Peter S. MD Computer Software Used the software for: 1-2 years ### "Support resolved all my issues" January 27, 2026 5.0 Happy with the outcome as they resolved all issues within 3 working days. This is much faster than other software providers. Pros The support resolved all 4 problems,some of them relating toothed interaction with another plugin (Divi) Cons Notification of response didn’t get to me in a timely fashion. This may be due to my set up but did delay some interaction. Alternatives considered [Google Translate](https://www.capterra.com/p/230852/Google-Translate/) Reason for choosing WPML In the dev set up, WPML seemed a lot more logical with the approach Review Source MW Markus W. CEO Information Technology and Services Used the software for: Less than 6 months ### "WPML and translations become child's play" July 1, 2025 5.0 I have a project (still in progress) whose website we translated into three languages using WPML, and this plugin saved us a lot of time when it came to the content. We were impressed by the way translations can be created and how flexible they are to configure, etc. Pros Flexibility and compatibility, as well as super-fast support in our language. Plus, the excellent ticket system and support staff who patiently answer all questions. Cons So far, I haven't found anything I don't like. I don't think there will be anything else to complain about either. Switched from [Pollfish](https://www.capterra.com/p/132525/Pollfish/) Because of its features and simplicity, as well as the better possibilities Review Source JW Jozsef W. Owner, photographer Photography Used the software for: 2+ years ### "WPML is a great solution to have a multilanguage WordPress website" February 27, 2025 5.0 WPML is quite complex, but I rarely have had any bugs or issues with the software. Pros It is a solution that makes it possible that I can use fully multilingual websites. Cons It might slow down websites a bit, but I did not have any serious issues. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML WPML offered a lifetime license back then, when I switched. It was one of the solutions offering the most. Review Source JH Jo H. Director Design Used the software for: 6-12 months ### "helpful and efficient feedback" February 18, 2025 5.0 Very good supporters are very helpful and so quick when you get through to a live one. Pros The supporters are really great, especially if you get through to a live chat support. Cons its a little difficult to navigate how to do the strings/updates Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/)[Divi](https://www.capterra.com/p/201958/Divi/) Reason for choosing WPML you can assign translator roles to other users Review Source SB Sandy B. Owner, Website Designer Information Technology and Services Used the software for: Less than 6 months ### "WPML's support made a challenging task much easier" December 12, 2024 5.0 \[sensitive content hidden\] was very patient and helpful. He created a short video to show me how to register the extra modules on the site to WPML so they could be translated, and answered all of my questions in a timely manner. Pros Easier than I expected to get it set up and start translating. The documentation on their website is very thorough and comprehensive. Cons Not WPML's fault, but a plugin I'm using that adds a host of modules to the site wasn't set up to work with WPML, so I needed the WPML support team to show me how to manually register the modules to WPML so I could add them to the translations. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML Client used a translator for their website content, and Weglot doesn't seem to have an option to use custom translations. Review Source TJ Thomas J. Digital Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Impressive tech support" December 11, 2024 5.0 Pros Fairly detailed with extensive options, especially widget display options Cons Steep learning curve for beginners, but manageable Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML Easy of use, knew the product for a few years already Review Source HV Han V. CEO Internet Used the software for: 2+ years ### "Helpdesk is good" November 14, 2024 4.0 Pros Helpdesk employee \[sensitive content hidden\] helped me very well! Thanks. Cons New versions are not available before a new WP update. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML WPML is very expensive and I am not using it anymore so much. Review Source CH Chipego H. Manager Packaging and Containers Used the software for: 6-12 months ### "Not great at the moment" October 30, 2024 1.0 Poor. I have been more in touch with technical support than my clients these passed few days. Ask me again in a few months. Pros Good mix of auto and own translation, which provides control. Cons It's been crashing my site. (Internal 500 errors).Only found now (not prior to purchase) that one should tailor one's choice of theme to WPML. (Not the other way round). Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML I thought it would work exactly as discribed. Review Source MK Melissa K. Founder Online Media Used the software for: Less than 6 months ### "Easy to use, and great support" July 3, 2025 5.0 So far really great. This is my first experience with a translation plugin, and I don't think it could be any easier! Pros Lightning fast support for a newbie! I had a question from a client about security re: the AI portion. I got a response back from support so fast. Also I love that the translation interface is pretty intuitive. Cons I haven't noticed anything that I would change yet. I've only had the plugin about a week. There's definitely nothing I would change about the install process. Review Source MV Maarten V. RnD Manager Consumer Electronics Used the software for: 2+ years ### "Easy to use with high quality translations" June 17, 2025 5.0 I have had a very good experience in using WPML and support replies quickly and always solving any issue. Pros Easy to translate with high quality translations. It is very easy to use, and support replies quickly and has always solved the issues I have had. Cons In the beginning it was more difficult and slow to use, but nowadays you can quickly translate and auto publish everything. Review Source RG Romain G. Own business Online Media Used the software for: Less than 6 months ### "Good support" May 7, 2025 5.0 Pros Great support, \[sensitive content hidden\] was reactive and solved quickly my issue! He explained very well what was the issue and how to solve it. Cons No cons. Plugin in complete even if it require some time to understand the full process Review Source LV Lollo V. Consultant Alternative Medicine Used the software for: 1-2 years ### "WPML support" May 29, 2025 5.0 It suits me well, is very effective when used on a smaller website, and \[sensitive content hidden\] provide excellent support. Pros I like the flexibility, the possibility to translate almost all parts of a website, and the support when I have issues. Cons Sometimes complicated to learn and use, and sometimes not as smooth with larger websites (many pages). Review Source SM Seraphim M. Director Information Technology and Services Used the software for: 1-2 years ### "Powerful Translation Management for WordPress with Great Support!" February 5, 2025 5.0 Support has been excellent. My latest question was handled quickly and thoroughly by Bigul at WPML. Overall a great experience. Pros WPML is a powerful solution for WordPress translation management. I appreciate the excellent, thorough and timely support. Cons Given my experience with the plugin and with support, I can't see any cons. Review Source KS Khaled S. Owner Design Used the software for: 2+ years ### "Helpful support team " March 19, 2025 5.0 I use WPML from 2018, it's my favourite translation plugin Pros Very helpful support team and amazing plugin Cons It's all good, I didn't face any problems with WPML Review Source AG Anastasios G. Web Developer Information Technology and Services Used the software for: 2+ years ### "The support that justifies the cost" January 15, 2025 5.0 Pros Who enjoys paying for a subscription based plugin? I do not either. But it makes up for it by offering truly outstanding support! I had a problem due to which a Revolution Slider's slide wouldn't be rendered on a second language page. Thankfully, \[sensitive content hidden\] to the rescue! Support like the one \[sensitive content hidden\] offered is the reason why I keep paying the yearly subscription fee for WPML. Cons Subscription based cost. I would prefer to pay once and get future updates for free. What about the support in this case though? 🤔 Maybe pay on demand or something...??? Review Source TF Thomas F. CEO Internet Used the software for: 2+ years ### "Great support" December 20, 2024 5.0 My overall experience is very good. The software is great, but the support as well. I just had a support ticket with a guy called \[sensitive content hidden\], very calm and proffesional. Solved everything. Shoutout to \[sensitive content hidden\]. Pros That it works great, and have great support. Cons Nothing really. I have used in for many years with major issues. Review Source GW Gaby W. Hätte ich gewusst, dass das Review so nervig wird, hätte ich darauf verzichtet. Graphic Design Used the software for: 2+ years ### "Highly recommended translation solution" December 11, 2024 5.0 Very good translation solution with fantastic support, even if you use Oxygen Pagebuilder Pros Suddenly, translations disappeared for some page types and no new translations could be created. The problem probably arises because Oxygen Pagebuilder does not offer any real integration for WPML. However, the support team solved the problem quickly and excellently. Cons Sometimes a little bit difficult if you wanna dive deeper Review Source SK Savakis K. MD Computer Software Used the software for: 1-2 years ### "WPML review" January 15, 2025 5.0 Have been dealing with WPML for some years and think it's irreplaceable. Pros Support, pricing, many subscription alternatives Cons Complicated platform -but this extends possibilities to the limit Review Source JCA Jean Christophe A. President Internet Used the software for: 2+ years ### "www.notrejournal.eu" November 12, 2024 5.0 Pros Very fast chat assistance—I had \[sensitive content hidden\] as my assistant, an expert who solved my issue in 30 minutes, even though I’d been dealing with it for a month. \[sensitive content hidden\] was also very friendly. Cons Everything was perfect; I have nothing negative to say about the assistance I received. Review Source Similar Products Featured