--- title: "WPML Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WPML the right Translation Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/239709/WPML/reviews/" page_type: "reviews" language: "en" --- WPML 4.6 (169) [View alternatives](https://www.capterra.com/p/239709/WPML/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 22nd, 2026 # Reviews of WPML Ease of use 4.0 Customer Service 4.7 ## Pros and Cons in Reviews KY Kiril Y CEODesign, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to easily translate the website into multiple languages and even can to that automatically on a professional level!“ December 22, 2025 CB Carmen B PartnerManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years. “Some of them even interrupted/stopped the connection - you then get the error message that the supporter is experiencing technical problems. When you try to open a new support ticket, the next supporter informs you to go back to the other one.“ October 14, 2024 GS Gabriel S Lead DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “It is the most feature rich and also the most affordable premium multi language plugin that gives you full ownership of your data, i.e. your translation are stored as posts in the WordPress database.“ November 22, 2024 RM Redaktion M web designer and social media managerPublishing, 2 - 10 employeesUsed the software for: More than 2 years. “E.g.: user roles are not working as supposed.“ March 3, 2026 KY Kiril Y CEODesign, 2 - 10 employeesUsed the software for: More than 2 years. “WPML is a powerfull software that can easy translate the website into multiple languages.“ December 22, 2025 RM Redaktion M web designer and social media managerPublishing, 2 - 10 employeesUsed the software for: More than 2 years. “WPML-support is often misunderstanding issues in question.“ March 3, 2026 IB Ingar B OwnerWholesale, 2 - 10 employeesUsed the software for: Less than 6 months. “I also really appreciate the "String translation" feature to quickly and easily find a string i need to change and change it withing a few seconds.“ September 5, 2024 AB Alexis B Product managerReal Estate, Self-employedUsed the software for: 1-2 years. “It happened that I needed to translate a single page lots of times and every time all my translation got lost, don't know why and how.“ August 1, 2024 ## Showing most helpful reviews Showing 1-25 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bassam N. Admin Medical Practice Used the software for: Less than 6 months ### "Great support" January 17, 2025 5.0 Very helpful support, knowledgeable, and friendly. Pros It covers everything, all the bits and details. Cons Somehow takes some time reply to a support ticket, just hoped it is a little faster. Alternatives considered [TranslatePress](https://www.capterra.com/p/276910/TranslatePress/) Reason for choosing WPML 1\. covers all aspects of language translation for a wp 2. good feedback online Review Source AB Alexander B. Digital GTM Manager Telecommunications Used the software for: 1-2 years ### "Great product, great support " September 19, 2025 5.0 Great experience from product to support! Flexible solution that’s easy to use and getting started with. Pros Great product, simple to use and fast to get started with. I’ve also been in contact with their support for various reasons, which they have always solved excellently. Just recently \[sensitive content hidden\] at the WPML support team helped me really professionally! Recommend WPML highly and also shout out to \[sensitive content hidden\] for amazing support. Cons Interface in the plugin could be a little bit better. Not a big issue, but would make it a bit easier to understand whilst getting started. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/)[TranslatePress](https://www.capterra.com/p/276910/TranslatePress/) Reason for choosing WPML Best overall product that we could customize to our needs. Compatible with everything we need. Review Source SN Simeon N. Owner Design Used the software for: 2+ years ### "Great support!" May 28, 2026 5.0 Great! I use WPML on all of my multilingual sites! Its the best tool with the best support. Recommend it! Pros The support team is absolutely amazing. Especially \[sensitive content hidden\]! Yesterday he helped me solve a problem I was struggling with for months! Cons Sometimes is feels too complex and it has many available settings. Also translating plugins strings is a bit hard for me. Review Source RM Redaktion M. web designer and social media manager Publishing Used the software for: 2+ years ### "A very helpful tool – with a lot of very unnerving and time-wasting shortcomings" March 3, 2026 2.0 A very helpful tool – with a lot of very unnerving and time-wasting shortcomings. WPML-support is often misunderstanding issues in question. Pros That it helps me translate my website's content. And that I do have a good deal of control over my work. Cons It's very cumbersome: you have to install five different plugins. The user interface is very convoluted. It often leads to conflicts with other plugins or has its own deficiencies. E.g.: user roles are not working as supposed. Support with their Maiya AI Support is below par: it just does not understand and keeps repeating the same questions. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML The supposed gain in control when integrating translation services in our own site. And pricing is way better. Review Source Bärbel Ingeborg Z. Owner E-Learning Used the software for: 2+ years ### "WPML best solution for small companies." April 9, 2026 5.0 Great! I would recommend it especially for small companies. Support is friendly even though sometimes a bit complicated to understand. Pros Easy to use, flexible. good value for my money. The learning curve is managable. Automated translation is very good quality. Cons Sometimes too complicated in finding untranslated strings. Does not work well with some LMS systems. Review Source KL Kathleen L. Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use and great tech support" April 15, 2025 5.0 WPML has made a huge difference to our website and allowed us to communicate with our Spanish speaking users. There have been times when I was unable to properly grasp where certain features where or understand how to make them work efficiently. Each time I have had to use customer support, I have found them to be very responsive and helpful. It may take two or three communications but the issue is always solved. The last customer service rep, Kor, was wonderful in assisting me in understanding how to navigate an issue. He took the time to explain everything and even included screen shots. I always feel confident that tech support will help me resolve an issue within a short time frame. I had looked at other translating software and have found WPML to be the best solution for our needs. Pros Simple and easy to translate our entire website to Spanish which opened up our website to our Spanish speaking users. Cons It can be a little difficult to navigate but once you grasp where everything is, it's easy to use. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML WPML seemed to be the most powerful translation program out there and was easy to understand. Review Source PS Peter S. MD Computer Software Used the software for: 1-2 years ### "Support resolved all my issues" January 27, 2026 5.0 Happy with the outcome as they resolved all issues within 3 working days. This is much faster than other software providers. Pros The support resolved all 4 problems,some of them relating toothed interaction with another plugin (Divi) Cons Notification of response didn’t get to me in a timely fashion. This may be due to my set up but did delay some interaction. Alternatives considered [Google Translate](https://www.capterra.com/p/230852/Google-Translate/) Reason for choosing WPML In the dev set up, WPML seemed a lot more logical with the approach Review Source MW Markus W. CEO Information Technology and Services Used the software for: Less than 6 months ### "WPML and translations become child's play" July 1, 2025 5.0 I have a project (still in progress) whose website we translated into three languages using WPML, and this plugin saved us a lot of time when it came to the content. We were impressed by the way translations can be created and how flexible they are to configure, etc. Pros Flexibility and compatibility, as well as super-fast support in our language. Plus, the excellent ticket system and support staff who patiently answer all questions. Cons So far, I haven't found anything I don't like. I don't think there will be anything else to complain about either. Switched from [Pollfish](https://www.capterra.com/p/132525/Pollfish/) Because of its features and simplicity, as well as the better possibilities Review Source DL David L. Webmaster Marketing and Advertising Used the software for: 2+ years ### "Great Support" June 4, 2026 5.0 Pros I had a problem with the elementor template translation of the blog pages and Andreas from the WPML support team helped me to solve this problem. Great support! Cons WPML can be complicated if you have a bigger website with templates or shop system... Especial if you don't want to use the automatic translation feature. Review Source RB Rogier B. Creative Director Graphic Design Used the software for: Less than 6 months ### "Excellent WPML support." July 14, 2026 5.0 Absolutely perfect. Especially the help from \[sensitive content hidden\] . He provided excellent support. He found and solved an issue of ACF titles not showing up in the correct language with dynamic fields inside the Divi 5 theme builder. Now everything works perfectly! Thanks \[sensitive content hidden\] for your fantastic support! Pros The perfect assistance, thorough investigation and clear instructions by \[sensitive content hidden\] . He really took the time to search for the cause of the issue and find the solution. Which he did. Absolutely great! Cons I cannot think of any. Perhaps the learning curve for me appeared to be a bit high, but maybe that was because this was the very first time that I have worked with WPML. Review Source BH Boris H. Web designer and developer Internet Used the software for: 2+ years ### "Highly recommended: flexible, compatible and excellent support" October 11, 2024 5.0 Excellent! Best multilanguage solution for WordPress in my opinion. Pros If set up properly, it works very well, and integrates well with oft-used plugins such as WooCommerce, ACF and WP All Import. Support is also excellent, in this case \[sensitive content hidden\] helped me very well. But as I have worked on a great number of WPML sites, I've often called upon support, and they always go above and beyond to help solve the problem. Cons Setting it up properly, and working with it, is a bit of a learning curve. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML WeGlot is very expensive, and an external product. Review Source HV Han V. CEO Internet Used the software for: 2+ years ### "Helpdesk is good" November 14, 2024 4.0 Pros Helpdesk employee \[sensitive content hidden\] helped me very well! Thanks. Cons New versions are not available before a new WP update. Alternatives considered [Weglot](https://www.capterra.com/p/200736/Weglot/) Reason for choosing WPML WPML is very expensive and I am not using it anymore so much. Review Source BV Bas V. Company owner Information Technology and Services Used the software for: 2+ years ### "Great translation software, with very helpful support team" May 28, 2025 5.0 Working with WPML for years now, it's always a pleasure and the software is getting better and better with each release. Sometimes things move or incur little problems, but they have a very helpful support team. Today it was \[sensitive content hidden\] who helps me magnificent, even with a little extra guidance to help me back om my way.. It's always a good experience if you ask the team for help. Pros Service from their staff is always a charm. People like \[sensitive content hidden\] are making the difference for users like us Cons So many options that you get lost in translation sometime, and sometimes you don't know where to look for the solution anymore. Review Source HS HAYA S. Hair Trainer Arts and Crafts Used the software for: Less than 6 months ### "Great tool for beginners with excellent support!" May 7, 2025 4.0 I’m still new to WordPress and WPML, but overall I’m having a great experience. WPML made it possible for me to build a bilingual site without being tech-savvy. The documentation and live support gave me the confidence to keep learning. It’s a powerful tool once you get used to it. Pros As a beginner, I loved how WPML helped me translate my website smoothly. The interface is clear, and I appreciate the step-by-step structure. The support team—especially Agnes—was really helpful and responsive when I had issues. Cons Some features were a bit confusing at first, especially around translating templates and menus. It took me some time to understand how everything connects. Review Source MV Maarten V. RnD Manager Consumer Electronics Used the software for: 2+ years ### "Easy to use with high quality translations" June 17, 2025 5.0 I have had a very good experience in using WPML and support replies quickly and always solving any issue. Pros Easy to translate with high quality translations. It is very easy to use, and support replies quickly and has always solved the issues I have had. Cons In the beginning it was more difficult and slow to use, but nowadays you can quickly translate and auto publish everything. Review Source AM Andrea M. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Complete and professional " May 10, 2025 5.0 Pros Very useful for translating a complete web site. Customer care very professional Cons Not very easy to use. There are a lot of options and settings Review Source AA Abdullah A. Software Engineer Computer Software Used the software for: 2+ years ### "Best WordPress Translate Plugins" February 17, 2025 5.0 I am very satisfied with this product because it exceeds my expectations and works perfectly. Pros It is packed with features and highly flexible when it comes to creating unique designs for each language, and the technical support is awesome. Cons I don't have any particular thing in my mind, but in general, it is perfect and meets all my expectations. Review Source LV Lollo V. Consultant Alternative Medicine Used the software for: 1-2 years ### "WPML support" May 29, 2025 5.0 It suits me well, is very effective when used on a smaller website, and \[sensitive content hidden\] provide excellent support. Pros I like the flexibility, the possibility to translate almost all parts of a website, and the support when I have issues. Cons Sometimes complicated to learn and use, and sometimes not as smooth with larger websites (many pages). Review Source GW Guy W. C.E.O Internet Used the software for: 2+ years ### "Highly recommended" January 14, 2025 5.0 Very good. I have been working with WPML for many years now and am happy with it. Pros Simple, robust, does what it needs to do; when it doesn't, the support is great. Cons Not much. The translation screen can sometimes be a pain, but most of the time it's o.k. Review Source LJ Leon J. Website Administrator Religious Institutions Used the software for: 1-2 years ### "Awesome Customer Service!" April 4, 2025 5.0 Very satisfied, keep up the great customer service. Pros The amazing customer service! Kor Chai was so supportive, patient, and solved a unique issue with my theme. He saved me weeks of work by solving my issue. I like the new intuitive translation management workflow. Cons Before, the upgrade, it was difficult to find strings to translate, but now they've made it very intuitive. Review Source CB Catherine B. Owner Design Used the software for: 1-2 years ### "Great plugin for translation" March 15, 2025 5.0 The intial seting up and ongoing maintenance with the Advanced Editor is really practical. Support is helpful and usually rapid as well. Pros It functions perfectly and it is pretty easy to use. Cons There is some limitation with the language switcher configuration but I think it is largely sufficient for most websites. Review Source JR Javier R. General Manager Design Used the software for: 2+ years ### "The best plugin for translating WordPress" November 14, 2024 5.0 Amazing, from the first day! It offers different configurations for all needs. Its support service is sensational. Pros It really is the best plugin for translating Wordpress. And believe me, it is not easy. Cons Very few things. It offers a solution for all problems, but it is a very extensive plugin and requires some time to adapt. Review Source EV Els V. art fair manager Events Services Used the software for: 1-2 years ### "thanks for your help" November 20, 2024 4.0 Pros usability Cons Non-direct accessibility of support, but when I finally got in contact with Mihai he solved my problem, thanks! It was down to something that didn't make sense and works differently on in my other websites. Review Source JCA Jean Christophe A. President Internet Used the software for: 2+ years ### "www.notrejournal.eu" November 12, 2024 5.0 Pros Very fast chat assistance—I had \[sensitive content hidden\] as my assistant, an expert who solved my issue in 30 minutes, even though I’d been dealing with it for a month. \[sensitive content hidden\] was also very friendly. Cons Everything was perfect; I have nothing negative to say about the assistance I received. Review Source HL Hélène L. Founder of the Brand Apparel & Fashion Used the software for: Less than 6 months ### "Reliable and very effective" November 20, 2024 5.0 Pros Very effective plugin that allowed me to translate my e-commerce site. Simplified integration thanks to the step-by-step guide. I had an issue with translating the Footer, but the support team was very responsive, and Bruno Kos's help allowed me to resolve the problem in just a few minutes. Thanks to him for his responsiveness, efficiency, and availability. Cons It was kinf of hard to get the hang of but soon as i got it it became easier. Review Source Similar Products Featured