---
title: "Screeb Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Screeb Software - reviews, pricing plans, popular comparisons to other NPS products and more."
source_url: "https://www.capterra.com/p/239744/Screeb/"
page_type: "product"
language: "en"
---

# 

 Screeb Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Screeb

## What is Screeb?

Screeb redefines the way businesses collect and manage NPS to better understand their customer's needs: - See how people are using your app - Ask questions to better understand their behaviour - Get qualitative insights to improve your product Screeb helps you to know who is using your app and to spot improvement areas for your product. Get a clear understanding of why your users act like this, what they want and what you should do next.

## What is Screeb used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 42 user reviews

Reviews sentiment

Positive

90%

Neutral

7%

Negative

2%

Starting price

€135

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Screeb?[Manage this product listing](https://www.g2.com/products/screeb/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Screeb

4.5 (42)

VS.

[4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

€135

Usage Based, Per Month

Starting Price

$30

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (42)

Ease Of Use

4.6 (1,781)

Value For Money

4.3 (34)

Value For Money

4.4 (1,409)

Customer Service

4.7 (35)

Customer Service

4.3 (1,340)

## Screeb alternatives

[4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

Highest Rated

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176571/Google-Forms/)

## FAQs about Screeb

Overview

### Which roles and teams benefit most from Screeb?

Screeb is most used by product managers, product designers, and design leaders who need in-app feedback, user insights, and prioritization signals to improve product decisions. Customer success, growth, and go-to-market teams use it to understand user sentiment, while executives and technical leaders monitor adoption, guide roadmap choices, and support retention.

Answer based on 42 reviews

Overview

### What company size and industries is Screeb built for?

Screeb is intended for medium and large companies, but 67% of reviewers come from small businesses, with Computer Software leading at 21%. It also sees use in Information Technology and Services at 17% and Human Resources at 7%, especially among product, CX, marketing, digital, and project teams.

Answer based on 42 reviews

Features and Usability

### What are the key features of Screeb?

Screeb offers customer feedback and survey tools such as NPS, CSAT, CES, pulse surveys, and anonymous feedback. It also includes audience targeting, behavioral targeting, conditional logic, question branching, and survey builder features, plus analytics capabilities like cohort analysis, funnel analysis, sentiment analysis, and real-time reporting.

Pricing

### How much does it cost and what fees or limitations are included?

Screeb offers a free version and free trial, with paid plans starting at €135 per month for the Essentials plan, then €399 for Plus and €699 for Pro. Essentials includes 1 conversion funnel, 1,000 session replays, and 10,000 MAUs, while higher plans add more volume and features.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does Screeb integrate with?

Screeb integrates with 13 third-party tools, including analytics and product platforms such as Amplitude, Contentsquare, Segment, RudderStack, Productboard, and Harvestr, plus workflow and support tools like Slack, Trello, Asana, Typeform, Zendesk Suite, monday.com AI Work Platform, and Zapier.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does Screeb offer?

Screeb provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing.

Getting Started and Support

### What customer support options does Screeb offer?

Screeb offers Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available here, so user sentiment on response speed, helpfulness, or common support frustrations cannot be summarized from the catalog data.

User interface

### Is Screeb easy to use and customize?

Screeb makes survey setup and in-app feedback collection easy for most teams, with a clear, modern interface. Product and marketing teams often like the conversational design, quick scenario creation, and readable results. Some users still want deeper customization, better trigger controls, and more consistent web-to-mobile previews.

Answer based on 12 reviews

## Features

AI summary

Based on 10,704 NPS reviews

Capterra data shows that buyers of survey software rank the following features as their top priorities:

-   **Customizable Questions** (**55%** of reviewers rated this feature as critical)
-   **Surveys & Feedback** (**56%**)
-   **Survey Builder** (**53%**)

Screeb supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect and review feedback more effectively, and build survey workflows faster, allowing teams to gather better insights and make more informed decisions.

Customizable Questions

4.9 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Surveys & Feedback

4.8 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Survey Builder

4.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Create and manage surveys

Reporting/Analytics

4.5 (27)

77.78% of 27 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Fields

4.3 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Feedback Management

4.8 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Screeb 110 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Annotations: Highlight content and/or make notations about parts of content
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Behavior Analytics: Track and analyze user behavior within a system or network
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences
- Categorization/Grouping: Organize and group data or items based on various criteria
- CES Survey Structure: Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service
- Cohort Analysis: Analytics that breaks the data in a data set into related groups/categories.
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CSAT Survey Structure: Survey designed the measure customer satisfaction with a product, service, and more
- Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media.
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Cleansing: Removes data that is incomplete, inaccurate, or irrelevant from a dataset
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Marketing: Create and send email blasts/campaigns
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- For Mobile: Compatible with mobile devices
- For Websites: Software is used for working on online pages
- Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal.
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Geotargeting: Geographic location of visitors determines behavior of the software
- Interactive Reports: Edit and personalize data view as needed
- Issue Tracking: Record and follow the progress of every issue
- Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Messaging: Communicate using messages within the system
- Mobile Survey: Distribute a survey via mobile devices
- Moderated Usability Testing: Conduct user tests while watching/moderating the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Language: Manage and support multiple languages
- Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay
- Negative Feedback Management: Identify, track, and respond to negative feedback
- NPS of Customers: Calculate NPS of customers
- NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Predictive Analytics: Predict future data based on historical data sets
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Quantitative Metrics: Metrics that are measured statistically.
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Randomization: Randomize the displayed order of questions and answer options
- Ratings/Reviews: Ratings/Reviews
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey
- Screen Activity Recording: Capture what is happening on a computer screen
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Session Recording: Record active support and chat sessions for auditing and training
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior
- Skip Logic: Skip over or route respondents to different questions based on their previous answers
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Support Audio/Images/Video: Allow media to be embedded in the question or answer options
- Survey Builder: Create and manage surveys
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
- Text Fields: Open text box field
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment
- Usability Testing: Process of evaluating a product or website by testing it with representative users.
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Journeys: Track user's interaction with the prototype
- User Onboarding: Guide new users to understand and become proficient in using a product or service
- User Research Analysis: Analyze and gain insights into user experience
- Video recording/Transcriptions: Recorded video session of the tests
- Video Support: Supports various video file formats
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Integration: Seamlessly integrates with 3rd party websites
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (42)

4.4

Based on 42 reviews

## Pricing

Value for money

4.3 (34)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/239744/Screeb/pricing/)

Essentials

€135.00

Usage Based,Per Month

It includes:

-   10000 Monthly Active Users
-   2000 Survey Answers
-   500 Users Engaged in Product Tours
-   1000 Session Replays
-   1 Conversion Funnel
-   Dashboards (NPS, CES, CSAT)

Plus

€399.00

Usage Based,Per Month

It includes:

-   Up to 250,000 MAUs
-   2000 Survey Answers
-   10000 Users Engaged in Product Tours
-   125,000 Session Replays
-   3 Conversion Funnels
-   Dashboards (NPS, CES, CSAT)
-   AI Content Analysis
-   Mobile app support
-   Integrations

Pro

€699.00

Usage Based,Per Month

It includes:

-   Up to 500,000 MAUs
-   5000 Survey Answers
-   25000 Users Engaged in Product Tours
-   250000 Session Replays
-   Unlimited Conversion Funnels
-   Dashboards (NPS, CES, CSAT)
-   AI Content Analysis
-   Mobile app support
-   Integrations
-   Custom Design Options
-   Advanced Security Features
-   Premium Onboarding
-   Dedicated CSM (in option)

Enterprise

€899.00

Usage Based,Per Month

Value for money

4.3 (34)

4.3

Based on 34 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)[

Productboard](https://www.capterra.com/p/160651/productboard/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (35)

4.7

Based on 35 reviews

## User reviews

Overall rating

4.5

Based on 42 reviews

Filter by rating

5(26)

4(12)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AF

Aurelien F.

Product Manager

Internet

### "Simple d'utilisation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 5, 2024

Très simple pour créer des sondages et les personnaliser

Pros

Rapide à mettre en place Facile d'usage;

Cons

Il manque un outil d'annonce de feature ou de nouveauté

Switched from

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

pas assez de personnalisation d'enquête.

Alternatives considered

[Beamer](https://www.capterra.com/p/230781/Beamer/)

Reasons for choosing Screeb

meilleur, meilleur,meilleurmeilleurmeilleur

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 11, 2024

Hi Aurelien, thank you so much for your feedback! We're thrilled to have you onboard. 😊 Just a quick note: our Product Tours and In-App Messaging features can help you announce and guide your users through new features effectively. Let us know if you'd like a quick demo—we'd be happy to show you how they work! Feel free to reach out anytime!

EA

Elodie A.

Head of design

Consumer Services

### "Un outil prometteur "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 21, 2024

Je ne suis pour le moment qu'en phase de découverte, je test l'outil pour potentiellement l'adopter. Il a l'air très prometteur et j'ai hâte d'en découvrir plus !

Pros

La promesse de Screeb a l'air très intéressante. Les possibilités de personnalisation, les questionnaires, la bonne intégration dans les interfaces avec un design moderne ainsi que le suivi des parcours pour améliorer l'usage.

Cons

L'outil en lui même peut paraître un peu complexe à appréhender les premiers jours. Il semble y avoir beaucoup d'informations, ce qui freine un peu l'apprentissage.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hugo V.

Webmaster

Leisure, Travel & Tourism

### "Une expérience intuitive, mais une version française serait un vrai plus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 7, 2024

En résumé, l'outil est bien pensé et agréable à utiliser, mais la traduction en français serait un vrai plus pour un service destiné au marché francophone.

Pros

J'ai récemment commencé à utiliser Screeb, et, pour le moment, mon retour est plutôt positif. L'interface du site et de l'application est intuitive et accueillante, ce qui facilite la prise en main même pour les nouveaux utilisateurs.

Cons

Toutefois, un point qui m'a semblé dommage est l'absence de version en français du site, surtout pour un service conçu pour un marché français. Cela pourrait rendre l'expérience plus confortable et accessible pour un plus grand nombre d'utilisateurs locaux.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

IK

Ina K.

CRM

Media Production

### "Absolut best tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 26, 2024

very good, interfaces to Zendesk and Amplitude makes the usage best in class

Pros

Easy to use! This makes work fun! The AI functions are very good

Cons

Would like to see longer surveys as we like to do these from time to time

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CC

Chiara C.

Go-to-market Strategy Specialist

Computer Software

### "Great tool that improved our users understanding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 20, 2024

Pros

Screeb is extremely easy to handle: surveys can be set up, launched, edited and monitored in total independence. Plus, they are launched in-product, which is a game-changer in terms of user experience.

Cons

Some new functionalities are not always immediately applicable to our product. However, the team are always open to feedback and always do their best to fulfill our requests in the shortest amount of time (as much as possible).

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JP

Juan Pablo D.

UX Manager

Automotive

### "The best NPS survey tool in the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2024

We have been working with this tool for a year and a half to carry out the NPS tracking surveys of all our solutions, and it is really very complete and at the same time very easy to use. From the first moment their attitude has been to help us, to try to make sure that everything is in our best interest and they have even adapted or improved things based on our suggestions. And I must also say that their response time and the time to solve incidents is very fast.

Pros

It's really easy to use and very complete. I also like the fact that they are continually adding new features.

Cons

I miss a dashboard with all the data of all my projects that is more detailed and comprehensive at the same time.

Reasons for choosing Screeb

Because of the cost-benefit ratio, and because of their real interest in us using their application.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BR

Benjamin R.

PMM

Accounting

### "Great NPS & Survey tool !"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2024

Overall satisfied, at the company level as well

Pros

Really easy to plug & manipulate for NPS & Product survey!

Cons

Log in is not obvious, had to manage where to begin (and log from pro account)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 23, 2024

Thanks Benjamin for your valuable feedback and glad to see the impact for you as a Product Marketing Manager!

PF

pierre F.

chef de projet

Computer Software

### "retour sur le déploiement et le début d utilisation de screeb"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 12, 2024

l'équipe est satisfaite et le produit correspond à nos attentes, la coordination avec screeb a été bonne

Pros

le dashboard analytics est facile à lire

Cons

la complexité du produit, long a prendre en main et le cout

Switched from

[SpreadOffice](https://www.capterra.com/p/247057/Spread-Office/)

pas adapté à notre usage, nous voulions plus de possibilités

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 23, 2024

Thanks Pierre for your feedback! We are lucky to have you to help improve Screeb everyday! Feel free to contact us so we can better guide and assist you and your team!

PB

Paul B.

Product Manager

Computer Software

### "Vraiment utile pour récolter des retours"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 5, 2024

Pros

J'apprécie avoir le nombre précis d'utilisateurs qui utilise notre produit.

Cons

Méfiance sur l'analyse des émotions des utilisateurs. À considérer avec des pincettes.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 23, 2024

Merci Paul pour votre retour!

LB

Lenaig B.

Product Marketing Manager

Computer Software

### "Outil très simple mais complet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2024

Très heureuse d'être utilisatrice, j'ai envie de mettre plein de mesure en place et de monter en compétences !

Pros

Simple à prendre en main pour une marketeuse qui n'a jamais fait de produit avant sa prise de fonction. Et pourtant très complet, je ne suis pas frustrée. Au contraire, c'est régulièrement amélioré et il y a de nombreuses nouveautés. + CSM au top !

Cons

Peut-être l'impossibilité de créer des listes en fonction de certains critères, j'aimerai plus de segmentation et d'automatismes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2024

Merci Lénaïg pour votre retour! L'équipe Screeb se tient à votre disposition pour vous guider sur la plateforme pour vos missions de Product Marketing Manager!

[View all Reviews](https://www.capterra.com/p/239744/Screeb/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[UmfrageOnline vs Screeb](https://www.capterra.com/compare/201674-239744/Enquetes-Maken-vs-Screeb)