# Screeb Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Screeb Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/239744/Screeb --- # Screeb Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Screeb ## What is Screeb? Screeb redefines the way businesses collect and manage feedback to better understand their customer's needs: - See how people are using your app - Ask questions to better understand their behaviour - Get qualitative insights to improve your product Screeb helps you to know who is using your app and to spot improvement areas for your product. Get a clear understanding of why your users act like this, what they want and what you should do next. ## What is Screeb used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 42 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Starting price €135 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Screeb?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.screeb.app&name=Screeb) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Screeb 4.5 (42) VS. [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price €135 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (42) Ease Of Use 4.7 (1,552) Value For Money 4.3 (34) Value For Money 4.5 (1,214) Customer Service 4.7 (35) Customer Service 4.5 (1,146) ## Screeb alternatives [4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing [4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.5 (27) 77.78% of 27 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Feedback Management 4.8 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Survey Builder 4.8 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Create and manage surveys Customizable Questions 4.9 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Customizable Templates 4.2 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Surveys & Feedback 4.8 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Screeb 109 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Highlight content and/or make notations about parts of content Allow reviewers to provide anonymous feedback to encourage honest conversations Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track and analyze user behavior within a system or network Track visitors'/audience's responses across web pages and other optimized content Display advertising and marketing messages to users based on their browsing history and preferences Organize and group data or items based on various criteria Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service Analytics that breaks the data in a data set into related groups/categories. Manage and track all internal and external communication conducted via calls, email, text, or chat Capability of a software or system to make decisions and perform actions based on specified conditions Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Survey designed the measure customer satisfaction with a product, service, and more Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Visualize and analyze customer experience across all touchpoints and channels Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Removes data that is incomplete, inaccurate, or irrelevant from a dataset Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Compatible with mobile devices Software is used for working on online pages Method of analysis that visualizes the series of events that lead towards a defined goal. Games or game-like elements to track progress and reward accomplishments Geographic location of visitors determines behavior of the software Edit and personalize data view as needed Record and follow the progress of every issue Enable businesses to implement machine learning algorithms on business data such as sales and revenue Automate workflows and trigger campaigns based on customer actions Communicate using messages within the system Distribute a survey via mobile devices Conduct user tests while watching/moderating the session Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Identify, track, and respond to negative feedback Calculate NPS of customers Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Metrics that are measured statistically. Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Randomize the displayed order of questions and answer options Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Capture what is happening on a computer screen Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Record active support and chat sessions for auditing and training Allow users to access multiple services after entering their login credentials once Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Open text box field Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Modifying a website's URL to enhance readability, branding, or campaign alignment Process of evaluating a product or website by testing it with representative users. Track and interpret metrics on the usage of company resources Track user's interaction with the prototype Guide new users to understand and become proficient in using a product or service Analyze and gain insights into user experience Recorded video session of the tests Supports various video file formats Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.4 (42) 4.4 Based on 42 reviews ## Pricing Value for money 4.3 (34) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/239744/Screeb/pricing/) Essentials €135.00 Usage Based,Per Month It includes: - 10000 Monthly Active Users - 2000 Survey Answers - 500 Users Engaged in Product Tours - 1000 Session Replays - 1 Conversion Funnel - Dashboards (NPS, CES, CSAT) Plus €399.00 Usage Based,Per Month It includes: - Up to 250,000 MAUs - 2000 Survey Answers - 10000 Users Engaged in Product Tours - 125,000 Session Replays - 3 Conversion Funnels - Dashboards (NPS, CES, CSAT) - AI Content Analysis - Mobile app support - Integrations Pro €699.00 Usage Based,Per Month It includes: - Up to 500,000 MAUs - 5000 Survey Answers - 25000 Users Engaged in Product Tours - 250000 Session Replays - Unlimited Conversion Funnels - Dashboards (NPS, CES, CSAT) - AI Content Analysis - Mobile app support - Integrations - Custom Design Options - Advanced Security Features - Premium Onboarding - Dedicated CSM (in option) Enterprise €899.00 Usage Based,Per Month Value for money 4.3 (34) 4.3 Based on 34 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (35) 4.7 Based on 35 reviews ## User reviews Overall rating 4.5 Based on 42 reviews Filter by rating 5(26) 4(12) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent AF Aurelien F. Product Manager Internet ### "Simple d'utilisation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 5, 2024 Très simple pour créer des sondages et les personnaliser Pros Rapide à mettre en place Facile d'usage; Cons Il manque un outil d'annonce de feature ou de nouveauté Switched from [Hotjar](https://www.capterra.com/p/163516/Hotjar/) pas assez de personnalisation d'enquête. Alternatives considered [Beamer](https://www.capterra.com/p/230781/Beamer/) Reasons for choosing Screeb meilleur, meilleur,meilleurmeilleurmeilleur Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Hi Aurelien, thank you so much for your feedback! We're thrilled to have you onboard. 😊 Just a quick note: our Product Tours and In-App Messaging features can help you announce and guide your users through new features effectively. Let us know if you'd like a quick demo—we'd be happy to show you how they work! Feel free to reach out anytime! EA Elodie A. Head of design Consumer Services ### "Un outil prometteur " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 21, 2024 Je ne suis pour le moment qu'en phase de découverte, je test l'outil pour potentiellement l'adopter. Il a l'air très prometteur et j'ai hâte d'en découvrir plus ! Pros La promesse de Screeb a l'air très intéressante. Les possibilités de personnalisation, les questionnaires, la bonne intégration dans les interfaces avec un design moderne ainsi que le suivi des parcours pour améliorer l'usage. Cons L'outil en lui même peut paraître un peu complexe à appréhender les premiers jours. Il semble y avoir beaucoup d'informations, ce qui freine un peu l'apprentissage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hugo V. Webmaster Leisure, Travel & Tourism ### "Une expérience intuitive, mais une version française serait un vrai plus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 7, 2024 En résumé, l'outil est bien pensé et agréable à utiliser, mais la traduction en français serait un vrai plus pour un service destiné au marché francophone. Pros J'ai récemment commencé à utiliser Screeb, et, pour le moment, mon retour est plutôt positif. L'interface du site et de l'application est intuitive et accueillante, ce qui facilite la prise en main même pour les nouveaux utilisateurs. Cons Toutefois, un point qui m'a semblé dommage est l'absence de version en français du site, surtout pour un service conçu pour un marché français. Cela pourrait rendre l'expérience plus confortable et accessible pour un plus grand nombre d'utilisateurs locaux. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IK Ina K. CRM Media Production ### "Absolut best tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 26, 2024 very good, interfaces to Zendesk and Amplitude makes the usage best in class Pros Easy to use! This makes work fun! The AI functions are very good Cons Would like to see longer surveys as we like to do these from time to time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chiara C. Go-to-market Strategy Specialist Computer Software ### "Great tool that improved our users understanding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 20, 2024 Pros Screeb is extremely easy to handle: surveys can be set up, launched, edited and monitored in total independence. Plus, they are launched in-product, which is a game-changer in terms of user experience. Cons Some new functionalities are not always immediately applicable to our product. However, the team are always open to feedback and always do their best to fulfill our requests in the shortest amount of time (as much as possible). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Juan Pablo D. UX Manager Automotive ### "The best NPS survey tool in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2024 We have been working with this tool for a year and a half to carry out the NPS tracking surveys of all our solutions, and it is really very complete and at the same time very easy to use. From the first moment their attitude has been to help us, to try to make sure that everything is in our best interest and they have even adapted or improved things based on our suggestions. And I must also say that their response time and the time to solve incidents is very fast. Pros It's really easy to use and very complete. I also like the fact that they are continually adding new features. Cons I miss a dashboard with all the data of all my projects that is more detailed and comprehensive at the same time. Reasons for choosing Screeb Because of the cost-benefit ratio, and because of their real interest in us using their application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Benjamin R. PMM Accounting ### "Great NPS & Survey tool !" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2024 Overall satisfied, at the company level as well Pros Really easy to plug & manipulate for NPS & Product survey! Cons Log in is not obvious, had to manage where to begin (and log from pro account) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2024 Thanks Benjamin for your valuable feedback and glad to see the impact for you as a Product Marketing Manager! PF pierre f. chef de projet Computer Software ### "retour sur le déploiement et le début d utilisation de screeb" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 12, 2024 l'équipe est satisfaite et le produit correspond à nos attentes, la coordination avec screeb a été bonne Pros le dashboard analytics est facile à lire Cons la complexité du produit, long a prendre en main et le cout Switched from [SpreadOffice](https://www.capterra.com/p/247057/Spread-Office/) pas adapté à notre usage, nous voulions plus de possibilités Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2024 Thanks Pierre for your feedback! We are lucky to have you to help improve Screeb everyday! Feel free to contact us so we can better guide and assist you and your team! PB Paul B. Product Manager Computer Software ### "Vraiment utile pour récolter des retours" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 5, 2024 Pros J'apprécie avoir le nombre précis d'utilisateurs qui utilise notre produit. Cons Méfiance sur l'analyse des émotions des utilisateurs. À considérer avec des pincettes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2024 Merci Paul pour votre retour! LB Lenaig B. Product Marketing Manager Computer Software ### "Outil très simple mais complet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2024 Très heureuse d'être utilisatrice, j'ai envie de mettre plein de mesure en place et de monter en compétences ! Pros Simple à prendre en main pour une marketeuse qui n'a jamais fait de produit avant sa prise de fonction. Et pourtant très complet, je ne suis pas frustrée. Au contraire, c'est régulièrement amélioré et il y a de nombreuses nouveautés. + CSM au top ! Cons Peut-être l'impossibilité de créer des listes en fonction de certains critères, j'aimerai plus de segmentation et d'automatismes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2024 Merci Lénaïg pour votre retour! L'équipe Screeb se tient à votre disposition pour vous guider sur la plateforme pour vos missions de Product Marketing Manager! [View all Reviews](https://www.capterra.com/p/239744/Screeb/reviews/) Popular comparisons [UmfrageOnline vs Screeb](https://www.capterra.com/compare/201674-239744/Enquetes-Maken-vs-Screeb)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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