# OpenBlue Visitor Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OpenBlue Visitor Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/239753/FMS-Visitor

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# 

 OpenBlue Visitor Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

OpenBlue Visitor

## What is OpenBlue Visitor?

Johnson Controls OpenBlue is delivering a superior visitor experience with OpenBlue Visitor, an industry-leading solution that reduces your security and compliance risk while improving your organization’s brand. With intuitive check-in kiosks and a variety of options including parcel management, OpenBlue Visitor allows you to create a safe and seamless experience for all occupants from invitation to departure.

## What is OpenBlue Visitor used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

Free version not included

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Do you work for OpenBlue Visitor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://openblue.johnsoncontrols.com&name=OpenBlue Visitor)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OpenBlue Visitor

0.0

VS.

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting Price

Contact vendor

Starting Price

$429

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (93)

Value For Money

0.0 (0)

Value For Money

4.7 (81)

Customer Service

0.0 (0)

Customer Service

4.7 (87)

## OpenBlue Visitor alternatives

[4.8 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/)

Starting price

$630.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (118)](https://www.capterra.com/p/162584/Sign-In-App/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Archie](https://www.capterra.com/p/241184/Archie/)

[4.8 (88)](https://www.capterra.com/p/241184/Archie/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/241184/Archie/)

## FAQs about OpenBlue Visitor

Overview

### What company size and specific industries is OpenBlue Visitor built for?

OpenBlue Visitor is designed for mid-market and enterprise organizations that manage high-traffic facilities, especially corporate offices, government agencies, higher education institutions, healthcare facilities, financial institutions, and technology companies. It suits teams that need visitor management across professional, public-sector, and regulated environments.

Features and Usability

### What are the key features of OpenBlue Visitor?

OpenBlue Visitor offers visitor management and registration tools, including pre-registration, self check-in/check-out, and a self service portal. It also includes badge management, ID scanning, barcode/ticket scanning, facial recognition, compliance management, and workflow management, plus real-time reporting, alerts/notifications, and multi-location support.

Getting Started and Support

### What training and onboarding options does OpenBlue Visitor offer?

OpenBlue Visitor provides in person training, webinars, documentation, and videos. In person sessions can support guided setup, webinars allow live remote instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning product features and processes.

Getting Started and Support

### What customer support options does OpenBlue Visitor offer?

OpenBlue Visitor provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is available through several channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Badge Management

Create, manage, and print wearable badges

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contact Management

Manage, organize, and store contact information

Facial Recognition

Identify and analyze unique facial features in images or videos

ID Scanning

Scan and validate an ID barcode

OpenBlue Visitor 14 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and print wearable badges

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Identify and analyze unique facial features in images or videos

Scan and validate an ID barcode

Access software remotely via mobile devices

Manage and support multiple locations

Manage the pre-registration process

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Check-in and out via a mobile device or kiosk

Track visitors and purpose of visits

Create, design and manage workflows for repetitive tasks

## Pricing

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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