---
title: "OpenBlue Visitor Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OpenBlue Visitor Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more."
source_url: "https://www.capterra.com/p/239753/FMS-Visitor/"
page_type: "product"
language: "en"
---

# 

 OpenBlue Visitor Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

OpenBlue Visitor

## What is OpenBlue Visitor?

Johnson Controls OpenBlue is delivering a superior visitor experience with OpenBlue Visitor, an industry-leading solution that reduces your security and compliance risk while improving your organization’s brand. With intuitive check-in kiosks and a variety of options including parcel management, OpenBlue Visitor allows you to create a safe and seamless experience for all occupants from invitation to departure.

## What is OpenBlue Visitor used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## OpenBlue Visitor Overview

Updated August 2026

AI summary

OpenBlue Visitor supports organizations of all sizes in managing on-site guests with features such as badge management, pre-registration, self check-in/check-out, ID scanning, and visitor tracking. It offers optional tools like compliance management, facial recognition, and multi-location support, with deployment via cloud or web. Reporting and mobile access help businesses monitor and review visitor activity efficiently.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OpenBlue Visitor

0.0

VS.

[4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/)

Starting Price

Contact vendor

Starting Price

$1000

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (90)

Value For Money

0.0 (0)

Value For Money

4.6 (86)

Customer Service

0.0 (0)

Customer Service

4.5 (86)

## OpenBlue Visitor alternatives

Highest Rated

[4.9 (119)](https://www.capterra.com/p/162584/Sign-In-App/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$869.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Archie](https://www.capterra.com/p/241184/Archie/)

[4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/241184/Archie/)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)

[4.6 (124)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/238723/Swiftlane/)

## FAQs about OpenBlue Visitor

Overview

### What company size and specific industries is OpenBlue Visitor built for?

OpenBlue Visitor is designed for mid-market and enterprise organizations with visitor management needs across corporate offices, government agencies, higher education institutions, healthcare facilities, financial institutions, and technology companies. It is suited to facility managers and real estate executives overseeing secure, professional environments.

Features and Usability

### What are the key features of OpenBlue Visitor?

OpenBlue Visitor offers visitor management and registration tools, including pre-registration, self check-in/check-out, self service portal, and badge management. It also includes ID scanning, barcode/ticket scanning, facial recognition, alerts/notifications, real-time reporting, historical reporting, multi-location support, and Active Directory integration for access and monitoring.

Getting Started and Support

### What training and onboarding options does OpenBlue Visitor offer?

OpenBlue Visitor provides in person training, webinars, documentation, and videos to help teams get started. In person training supports direct instruction, webinars offer guided online sessions, documentation serves as written reference material, and videos provide visual walkthroughs for reviewing features and steps at any time.

Getting Started and Support

### What customer support options does OpenBlue Visitor offer?

OpenBlue Visitor provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback is available for support topics, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the provided data.

## Features

AI summary

Based on 1,336 Visitor Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing visitor management software:

-   **Mobile Access** (**43%** of reviewers rated this feature as critical)
-   **Self Check-In/Check-Out** (**44%**)
-   **Access Controls/Permissions** (**40%**)

OpenBlue Visitor includes **Mobile Access** and **Self Check-In/Check-Out**, giving front desk teams and guests a faster way to manage arrivals from mobile devices and complete check-ins with less manual work. However, it does not include **Access Controls/Permissions**. Instead, it offers other highly rated capabilities such as **Visitor Tracking** (**44%**), **Reporting & Statistics** (**32%**), and **Alerts/Notifications** (**31%**), helping businesses monitor visitor activity, stay informed about on-site events, and review traffic data for better day-to-day oversight.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Badge Management

Create, manage, and print wearable badges

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contact Management

Manage, organize, and store contact information

Facial Recognition

Identify and analyze unique facial features in images or videos

ID Scanning

Scan and validate an ID barcode

OpenBlue Visitor 14 features

### All Features
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Badge Management: Create, manage, and print wearable badges
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Facial Recognition: Identify and analyze unique facial features in images or videos
- ID Scanning: Scan and validate an ID barcode
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Pre-Registration: Manage the pre-registration process
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Visitor Tracking: Track visitors and purpose of visits
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Pricing

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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