# Commport's Integrated EDI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Commport's Integrated EDI the right EDI solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/239756/Commports-Integrated-EDI/reviews

---

Commport's Integrated EDI

4.4 (14)

[View alternatives](https://www.capterra.com/p/239756/Commports-Integrated-EDI/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 5th, 2026

# Reviews of Commport's Integrated EDI

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CP

Carla P.  
Director, IT  
Food & Beverages  
Used the software for: 6-12 months

### "Simplifying EDI Integration"

May 28, 2025

5.0

The Commport team is flexible and well organized. They are experts in EDI and helped us through every step of the process.

Pros

It has enabled us to simplify our EDI processes in our ERP system. We have a very small team with limited in-house programming resources. By leveraging Commport's Integrated EDI, we can quickly bring on new Trading Partners without the need for custom programming for each new implementation.

Cons

There is a significant amount of work required to complete the mapping and testing, however I know that the end result will be a much streamlined process and faster implementations for new Trading Partners.

Switched from

[iTrade](https://www.capterra.com/p/81764/iTrade/)

We need to consolidate our EDI. This will simplify support, reduce costs and enable us to migrate our customers to a single vendor.

Review Source

aP

amit P.  
edi manager  
Warehousing  
Used the software for: 2+ years

### "EDI manager "

May 27, 2025

5.0

Our overall experience has been positive. Commport’s Integrated EDI has helped us improve data accuracy and streamline our transactions with trading partners. We feel confident continuing our partnership with them.

Pros

The customer service is excellent. The team is responsive, knowledgeable, and always ready to help with any issues or questions we have. Their support makes the integration process smoother and more manageable.

Cons

While the customer service is strong, response times can vary depending on the issue. A more consistent SLA would enhance the experience.

Review Source

TH

Taimur H.  
IT Systems Manager  
Building Materials  
Used the software for: 6-12 months

### "Efficient EDI with Limited Flexibility"

March 30, 2026

3.0

Overall, efficient and reliable, with strong automation but some room for improvement in flexibility and support.

Pros

Seamless integration, automation of workflows, and reduced manual effort stood out the most in my opinion.

Cons

Limited customization options and occasional delays in issue resolution would have the most impact on the system.

Review Source

DM

Dave M.  
Business Analyst  
Food Production  
Used the software for: 2+ years

### "Comport Review"

July 27, 2023

4.0

We are neutral in terms of experiences as what we desire most is reliability.

Pros

The ability to control import and export data and correct errors after translation, the ability to search archives for references.

Cons

Lacking the ability to use the imported or export data to do analysis, the overall way ASN 856 are created.

Review Source

AC

Alexandra C.  
Manager, International Shipping Channels  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Critical Billing Data and Invoicing Translation"

May 7, 2024

5.0

Commport's ability to deliver a solution on time, on budget while providing flexibility is very important to our partnership.

Pros

Commport provides a value added service for development & testing of integrated EDI solutions. Purolator International has partnered with Commport for many years, and we have had great success with launching and supporting new products.

Cons

Commport's focus on our partnership occasionally meant that their team members are working on their days off. We highly encourage utilization of well deserved time off, but we appreciate the dedication to Purolator International.

Review Source

JP

Jayden P.  
IT Manager  
Warehousing  
Used the software for: 2+ years

### "solid product"

May 27, 2025

3.0

great apart from such lengthy lead times. makes it very difficult for customers that add new retailers often

Pros

great customer service, team members are very knowledgable, and if they don't know, they direct to someone who can help quickly

Cons

extremely long lead times for projects and new integrations. hard to quote customers when lead times are 6-8 weeks for new integreations

Review Source

DS

David S.  
Sr Program Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Comport EDI "

July 31, 2023

5.0

Professional product and support

Pros

Seemless Integration easy to use and integrates easily with our existing apps

Cons

No missing features to speak of, no negative review

Review Source

MT

Maria T.  
Credit & Accounts Receivable Supervisor  
Building Materials  
Used the software for: 2+ years

### "EDI Review"

July 28, 2023

4.0

Pros

We are able to receive p.o.'s and send invoices to our customers. Our IT department can provide more details about features, ease of use and integration.

Cons

Our IT department can provide more details about features, ease of use and integration.

Review Source

BS

Bhawan S.  
Business Relationship Manager  
Food & Beverages  
Used the software for: 2+ years

### "Longo's Review"

July 26, 2023

5.0

Pros

Commport's integration team is highly knowledgeable and excel at what they do. They provide clear and concise answers to all questions, respond in a timely manner, and are overall a pleasure to do business with. I would highly recommend Commport's Integrated EDI for any future customers.

Cons

I have yet to find any issues with Commport's Integrated EDI.

Review Source

JK

Jainik K.  
IT and Systems Manager  
Automotive  
Used the software for: 2+ years

### "Minimalist app"

July 26, 2023

4.0

Pros

I like how the app is minimalist and does not require much time to learn

Cons

App sometimes freezes( once in 6 months) but that might be other factors which affect that. Other than that none.

Review Source

EK

Eva K.  
AP Manager  
Retail  
Used the software for: 2+ years

### "Review - 810s"

July 18, 2023

5.0

EDI helps us with invoice processing. No need to add any headcount while opening more stores. We need to implement 820 with our EDI but it is our system's restrictions at this time.

Pros

I am very pleased with Commport's Support team. They have been very helpful with onboarding new EDI vendors. Their knowledge is very impressive.

Cons

At this time I don't have any issues with EDI.

Review Source

MW

Makayla W.  
Customer Service Representative  
Wholesale  
Used the software for: 2+ years

### "Invoice Processing"

July 21, 2023

5.0

Commport has helped us with the automation of outgoing 810s directly from our system thus greatly reducing manual input.

Pros

Awesome customer support, customized experience, straightforward and easy to use. Any issues we have encountered have been quickly solved by Commport's team.

Cons

More complicated when compared to other EDI solutions that have a more 'basic' user interface but offers more customization overall and quickly becomes easy to navigate

Review Source

ES

Engel S.  
IT  
Textiles  
Used the software for: 1-2 years

### "Great Customer Service"

July 25, 2023

5.0

Pros

They assist with client integration from the project's inception to its completion.

Cons

Currently, there is nothing about Commport that I dislike.

Review Source

MC

Micheline C.  
Accounts receivables  
Construction  
Used the software for: 6-12 months

### "Good system"

July 24, 2023

4.0

Pros

It's easy to use for daily transactions.

Cons

It's hard to resend documents when their sent with wrong info.

Review Source

Similar Products

Featured

## Related categories

[EDI](https://www.capterra.com/edi-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.