# riyo.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is riyo.ai the right Website Monitoring solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/239777/Traek/reviews

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riyo.ai

4.7 (12)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of riyo.ai

Ease of use

4.5

Customer Service

4.5

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aadeeb S.  
Brand Manager  
Food Production  
Used the software for: 1-2 years

### "Best tool for Website Audit"

February 2, 2022

5.0

Pros

We use Traek to track the traffic trends of our website & are quite happy with its performance so far. It is a simple to use tool that offers rich analytics for website monitoring and lead generation. Customer mapping is largely simplified with Traek now. Functional features galore at this analytical tool. Notification alerts and chatbot features are some of the amazing properties of Traek that helps us to get a real-time view of our website traffic and prospective business leads.

Cons

Traek seldom disappoints its users. There is nothing to disregard in terms of functionality and feature set of Traek. However, the software runs slow at times that prolongs the entire process and also disrupts the user experience.

Review Source

VR

Verified Reviewer  
Digital Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Traek - One of the Best Tools You Need For Lead Generation"

August 19, 2022

5.0

i Love this new tool and i have used this now for my business, finding leads and generate sales is essential for online business visitors that traek have provided with my website.

Pros

I like the software interface, it's clean and i can read all data i needed to know about my visitors

Cons

I like and love the product but i think they should provide training as this is essential to new user like me, although i figure this out because i have used and tested a lot of lead generation tools so im just very familiar to it.

Review Source

JH

Jacob H.  
Product Owner  
Information Technology and Services  
Used the software for: I used a free trial

### "Good starting point"

February 2, 2022

4.0

Pros

The product has a good ability to show a point in time view of where you are. This helps with taking a proactive approach to mitigating risk.

Cons

Seems like they are somewhat trying to boil the ocean. Need to make sure that they are covering the key value areas and doing them well prior to building out more feature areas.

Review Source

Response from riyo.ai

February 4, 2022

Thank you for your valuable response Jacob

Akshay S.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Best Platform to Keep Track of Tasks"

February 8, 2022

4.0

I've been using Traek software for a little over a year now, and I absolutely love it! It's saved me so much time and hassle when it comes to managing my business finances. The customer support is also excellent - they're always quick to respond to any questions or issues I have. I highly recommend Traek software to any business owner looking for an easy and efficient way to manage their finances.

Pros

Traek software is simple to use and makes it easy to keep track of my tasks and projects, There are many things to like about Traek software. One of the things that I like most is the ability to quickly and easily create custom reports. This allows me to get the information that I need in a format that is easy for me to understand.

Cons

There is not much that I did not like about Traek software. One thing that I found to be a bit of a hassle was inputting all of my inventory information.

Review Source

Hemant W.  
Founding Member  
Internet  
Used the software for: Less than 6 months

### "Amazing product with additional features than other Website analytics tool"

January 31, 2022

5.0

Pros

1\. Visitor Tracking 2. Adding companies to the watchlist 3. Real-time monitoring 4. Chat option with real-time visitors.

Cons

1) Should have fixed pricing model rather than pay as you go.

Review Source

Mihir C.  
Marketing Executive  
Internet  
Used the software for: 6-12 months

### "Satisfied with the product"

February 3, 2022

5.0

Overall I am happy with the product and the promised done to me while selecting it

Pros

Chatting, real-time, and watch are the best

Cons

Data is comparatively less but it is okay

Review Source

RJ

Rucha J.  
Product Manager  
Internet  
Used the software for: Less than 6 months

### "Right for my website"

February 18, 2022

5.0

I am really glad I started using this product. Now I can see what happens on my website and also work on it. Leads are more and we are happy.

Pros

Amazing insights and UX, Very good traffic analytics. Chatting feature is an add on.

Cons

Can work on database, it is a bit less or now but they are promising and will upgrade

Review Source

Vivek G.  
Co-Founder  
Computer Software  
Used the software for: Less than 6 months

### "Essential Lead Gen Tool "

March 10, 2022

5.0

Great onboarding experience :)

Pros

Traek is one of the essential lead generation tools in Notesally's tech stack. Traek helps us by enabling us to convert a casual visitor to our site into a lead. I love that I can initiate a chat with a visitor using Traek Realtime. Integrating Traek was a no-brainer and their commitment to data privacy is also commendable :)

Cons

I would love to see a clear demarcation of ISP Name Vs. Visitor's organization in leads view

Review Source

VR

Verified Reviewer  
Team Lead  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really good for lead Generation and Analytics."

April 28, 2022

5.0

Pros

Analyzed detailed, actionable marketing reports and the good quality of leads generated.

Cons

there are certain similar software with a lower price/lead.

Review Source

Brittany F.  
Sales Marketing Manager  
Retail  
Used the software for: Less than 6 months

### "Get the most out of web traffic with Traek"

February 28, 2022

5.0

Lead generation and prioritization.

Pros

Traek help target quality leads through it’s full-featured lead generation and website monitoring tools.

Cons

Traek offers dynamic data, which is completely different from other related tools.

Review Source

NV

Nithusha V.  
Product Executive  
Education Management  
Used the software for: I used a free trial

### "Amazing Product!"

February 1, 2022

4.0

Pros

Easy to use and userfriendly, would try to process is for teams within my organisation

Cons

Expensive for startups, but the free trials help to see how amazing it is.

Review Source

Response from riyo.ai

February 2, 2022

Thank you for your review, it means alot for us Nithusha

RD

Romy D.  
Sales Manager  
Banking  
Used the software for: I used a free trial

### "Very helpful product "

February 5, 2022

4.0

Amazing

Pros

This software has increased efficiency in lead generation

Cons

It would be great if a free tier can be implemented for start up companies

Review Source

Response from riyo.ai

February 15, 2022

Hi Romy, We do have a free plan for Startups and new users to continue for free even after expiration of trial period. Our paid plans are for the users who have comparatively more usages and requirements.

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