# SMMware Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SMMware Software - reviews, pricing plans, popular comparisons to other Business Management products and more. Source: https://www.capterra.com/p/239866/SMMware --- # SMMware Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SMMware ## What is SMMware? SMMware provides more features in one package! SMMware is software for running the daily operations of Small to Medium Businesses. Patching together a large number of web services can make for more integration headaches as well as higher costs. You can manage clients, quotes, jobs, invoices, scheduling, file uploads and shares, tasks, notes, and others. While we seek to minimize the number of services you need, we do provide integrations with QuickBooks, MailChimp, and Google Calendar. ## What is SMMware used for? [Contact Management](https://www.capterra.com/contact-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $45 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMMware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smmware.com&name=SMMware) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMMware 4.8 (38) VS. [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $45 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (38) Ease Of Use 4.0 (965) Value For Money 4.9 (36) Value For Money 4.2 (788) Customer Service 5.0 (37) Customer Service 4.0 (760) ## SMMware alternatives [4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (177)](https://www.capterra.com/p/225762/Accelo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (528)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about SMMware Overview ### Which roles and teams benefit most from SMMware? SMMware is most used by business owners, founders, and co-owners running move management and transition services firms. Operations managers, office administrators, and directors rely on it to organize client workflows, scheduling, billing, and staff coordination, while bookkeepers and assistants use it to streamline records, invoicing, and day-to-day administrative tasks. Answer based on 38 reviews Overview ### What company size and industries is SMMware built for? SMMware is built for small businesses, with 100% of reviewers from that segment, especially Consumer Services at 55%. It also serves Individual & Family Services at 16% and Transportation/Trucking/Railroad at 8%. The fit aligns with senior move managers and professional organizers, mainly for contact management. Answer based on 38 reviews Features and Usability ### What are the key features of SMMware? SMMware offers project management and task management with task scheduling, task tracking, and task tagging, plus time tracking, online time clock, and billable and non-billable hours. It also includes CRM tools such as lead management, contact management, pipeline management, invoicing, accounting, reporting, and role-based permissions. Pricing ### How much does it cost and what fees or limitations are included? SMMware starts at $45 per month for 10 active users on a flat-rate plan, then rises to $50 for 20 users, $55 for 30, $65 for 40, and $80 for 50. A free trial is available, and 50+ users require contacting SMMware for pricing details. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does SMMware integrate with? SMMware integrates with 3 third-party tools: Mailchimp for email marketing, Google Calendar for scheduling, and QuickBooks for accounting and invoicing, including QuickBooks Online and QuickBooks Online Advanced. Reviewer feedback most often confirms Mailchimp and QuickBooks connections, while the catalog also lists Google Calendar. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does SMMware offer? SMMware provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars offer guided instruction, while documentation and videos support self-paced reference and step-by-step learning materials for users who need ongoing access to setup information. Answer based on 5 reviews Getting Started and Support ### What customer support options does SMMware offer? SMMware provides Email/Help Desk and Phone Support. Users describe the support team as responsive, helpful, and quick to resolve issues, with onboarding help and walkthroughs that make early setup easier. Some also note occasional glitches, but say customer service usually handles questions promptly. Answer based on 8 reviews Features and Usability ### How easy is the SMMware interface to navigate? SMMware handles daily work clearly enough for many move management teams, but the interface feels dated to some users. Its industry-specific layout, searchable records, and invoicing screens help staff work efficiently, while similar-looking pages, limited visual workflow cues, and a clunky estimate format can slow training and navigation. Answer based on 11 reviews Features and Usability ### Is SMMware easy to use for everyday work? SMMware makes everyday administration easier for many teams, especially once staff training is complete. Its scheduling, time entry, invoicing, and cloud access reduce manual work, but some users find the terminology, dropdown-heavy navigation, and certain features less intuitive at first, so onboarding and adaptation matter for smooth daily use. Answer based on 11 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Database 4.6 (21) 52.38% of 21 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customizable Fields 4.6 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Search/Filter 4.3 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Calendar/Reminder System 4.3 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Data Import/Export 4.4 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Import and export data to and from software applications Sales Pipeline Management 4.0 (15) 33.33% of 15 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status SMMware 43 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Manage contact details and communication with clients Provides a channel for team members to share AI models, media files, communicate, and work together Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Track interaction history by documenting conversations for contacts Create invoices from scratch or have recurring invoices Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Create, send, and view electronic invoices Track/log the amount of time employees worked per job using a timer Plan and coordinate all the resources, costs and time needed to execute assignments Integrates with QuickBooks Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Request, track, and manage time off requests and vacation time Get Advice We can help you find the software with the features you need. Features 4.6 (38) 4.6 Based on 38 reviews ## Pricing Value for money 4.9 (36) Free Trial SMMware $45.00 Flat Rate,Per Month It includes: - Client Management - Document Management - Invoicing - Quickbooks Integration - Scheduling Value for money 4.9 (36) 4.9 Based on 36 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (37) 5.0 Based on 37 reviews ## User reviews Overall rating 4.8 Based on 38 reviews Filter by rating 5(31) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent CP Carolyn P. co-owner Transportation/Trucking/Railroad ### "SMMware has been a game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 16, 2021 We have found the support and response to questions exceptional. The ease of use and ability to enter information one time has created such efficiencies. Our information is more transparent as well. The cost is very reasonable and once our team is fully trained and have adopted it, it will replace any old systems that some of the team still use. Pros There are a number of features that have changed our management of our business. Our calendar was managed on paper using a pencil and eraser. We have significantly increased the number of jobs, including many that have been changing throughout with associates or even dates. Being able to see availability, put a job on a calendar and move it around and also change the team has been such a different approach. The team can also see the calendar. The set up of accounts used to require entry of the same data in multiple places and google sheets was not a great way to take daily notes. Now the team can enter from their mobile devices while on the job etc. The status board provides easy oversight for us to use in managing the work and anticipating new accounts. And we can have our leads in one location and top of mind. We also appreciate the flexibility of the system with a lot of customized functionality. Cons The team is still using contacts, which still keeps some of the information not updated. But they find when calls come into their phone, they aren't able to identify the caller without having a contact to provide the name. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 19, 2021 Hi Carolyn, thank you so much for reviewing SMMware. LM Leann M. Owner/Senior Move Manager Consumer Services ### "A system specific to the Move Management industry makes life easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2021 I could kick myself for waiting so long to have gotten started! SMMware makes the administration part of business so much easier, especially since it's a system designed specifically for this industry. It's relatively intuitive and because of the cloud storage, can access it and the information from anywhere. Pros I haven't maximized the system to it's fullest extent, but I have been able to streamline my invoicing process! Being able to customize fields and forms is a big benefit. Cons Having to scroll through the time/hours worked "wheel" vs entering with the keypad Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Leann, thank you for your review. We will include your keypad entry request for consideration as we continue developing SMMware. Thanks! LW Libby W. Principal Consumer Services ### "Very helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2021 Love to use it! Pros Master calendar is really, really helpful. We were using Google's calendar for this before buying SMMWare and it was very limited. Cons The estimate feature is a bit clunky and the format is restrictive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Libby, thank you for your review, and are very happy that you are finding SMMware beneficial. We will contact you separately for more details on how our Estimates feature might be improved. Thanks! AP Alyson P. Founder/President Individual & Family Services ### "SMMware-- Wonderful software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2021 I use this mainly for scheduling purposes. It is a wonderful tool to keep the whole team updated. It has great features to store data info and pictures for each client as needed. The team members easily access it to input their working hours and to check their schedule. Pros This has brought so much stress relief! The scheduling function has saved my sanity. My team is happy with the amount of info that they receive about the job before showing up. They appreciate the job reminders also. Cons It was confusing at start up. Needed help in learning the process -- there are You Tube videos to help but I still needed one-on-one help. The flow of the different screens took some getting use to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Alyson, thank you for your review. Glad that you stuck with it and are finding SMMware helpful, but we will work to improve our onboarding process and documentation. Thanks! JW Jennifer W. Co-Owner Individual & Family Services ### "The Best Option We Have Found" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 27, 2021 SMMware lets us manage our day to day workload pretty easily, and now that team is trained in it, it's for the most part pretty smooth. As far as software goes, it's honestly pretty clunky and certainly not intuitive to use. BUT--it is the most customizeable software out there for SMMs. To be fair, we could probably do more in it than we do, and have not invested the time to fully understand all it could do. The price is right, and it meets our basic needs, so we are satisfied! Pros We haven't found any other software that incorporates all the various functions that a senior move management company needs in one place. SMMware understands that the senior move management industry is filled with a variety of companies that run their businesses in different ways, and this software allows you to pick and choose what you need. We like the ability to schedule our team in the software and to have that schedule then been tied to the team getting access to the information about the clients, the photos they need to see, etc. For the cost, it's a very good value. Cons For us, SMMware still isn't a one-stop shop. We still use Dropbox to share photos with clients and family members for 2 reasons--the simplest way to do this is just be able to email them a clickable link that takes them to the photos without requiring them to have a login to any software platform. Also, SMMware reduces the resolution of photos upon upload so the photo quality is sometimes not good enough for our needs. Also, the tracking of time is a bit tedious for the team. Auto save of time entered would be amazing--so many times people enter their time and forget to save and think they have entered time but it's not saved. We really wish there was an app that allowed them to do it easier on their phones; even better would be a built in time tracker so they could clock in and out inside SMMware. Of course, this would add to the cost, so... Reasons for choosing SMMware Price is the main motivator for us, followed by functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Hi Jennifer, thank you for your review. Our default level of image downsizing was geared towards speeding up viewing in the field over mobile connections, but if it is preferable to keep a higher resolution SMMware can be configured for that. Also, we will take your request for an autosave function for hour entry into consideration as we plan future revisions to SMMware. We will contact you separately for details on where you feel SMMware could have a smoother flow or be more intuitive. We value your feedback as it helps us make SMMware better. Thanks! JS Joe S. Director of Move Management Individual & Family Services ### "SMMWARE gets it right!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2021 \[SENSITIVE CONTENT\] is incredibly responsive, helpful and patient! He understands what we do everyday and is open to suggestions for modification or clearly articulates why the modification may not be helpful or work. Pros Calendar and scheduling; ability to use it as a CRM; access to data Cons Export output (as previously mentioned, output assumes it will be printed. Not easily manipulated. For example, to provide some analysis on payroll (e.g., hours spent per client billable and non-billable)) Invoices and estimates cannot be manipulated (end up with a few lines on a second page; font could be smaller to avoid stacked text). It is not supported by the best documentation for set up. There is no link to Outlook calendar, only Google. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Joe, thank you for your review. We will work to improve our onboarding documentation, and will contact you separately to discuss the details for the other areas you mentioned. Thanks! JC Johna C. Owner/Partner Consumer Services ### "A MUST for Senior Move Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2021 See above. Pros SMMware has had a tremendous positive impact in elevating our efficiency and effectiveness in managing jobs with our team. SMMware enabled us to sync 5 different platforms that we had pieced together, and eliminate 4. We love this system! It has made the job of project management, customer database, and team scheduling/communication so much easier and smarter! \[SENSITIVE CONTENT\] provided exceptional training and support as we onboarded with the system. He was knowledgeable and responsive to all of our questions and company needs. SMMware is a critical tool for the successful management of our business. Cons Nothing at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Johna, thank you very much for your review, it is much appreciated! SH Shanon H. Office Manager Consumer Services ### "Streamlining Our Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2021 We have been very happy with smmware in the multiple years we have used it. It is user friendly and gets the job done. Pros Calendar, scheduling, Client input & \[SENSITIVE CONTENT\] availability and assistance with making things user friendly! Cons Being able to import CSV files would be a nice feature. Reasons for choosing SMMware The other one was awful and very hard to even understand. Smmware is a very user friendly interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2021 Shanon, thank you for sharing your feedback. SMMware does actually allow importing CSV files in a number of areas, but perhaps the option needs to be easier to find. We'll contact you separately to discuss. DW Deanna W. Owner Individual & Family Services ### "SMMware User Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2021 The ease of capturing job data, labor time and other costs and generating a professional invoice has been a huge time saver. I also like being able to search for a person or business without having to remember a name. The QB interface is also a time saver. Pros The job data entry is easy and fast. Its customizable and creates a professional invoice (with options to show detail or not). Its a great value for the money. Cons I cannot think of anything the software does not have that I need. In fact, there are many features and tools that I have not started using. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2021 Thank you, Deanna, for your feedback! PB Peggy B. Owner Transportation/Trucking/Railroad ### "Peggy from Generations Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2021 excellent Pros Ease of use and super support form Brian! Cons We had to swtich from Google calendar so sometime have to keep 2 separate calendars. I would also like to have an integrated inventory system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2021 Thank you, Peggy, your input is much appreciated. We'll consider the inventory feature for our long term planning. [View all Reviews](https://www.capterra.com/p/239866/SMMware/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.