--- title: "Voiceform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Voiceform Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/239898/Voiceform/" page_type: "product" language: "en" --- # Voiceform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Voiceform ## What is Voiceform? Voiceform lets you create voice, video, audio and text surveys and forms that feel like a conversation. Collect and share rich data and feedback, and turn your customer's voice into powerful testimonials, marketing material and more! Voiceform offers thousands of integrations, auto-transcription, custom logic, easy-to-use templates and more! Get started in minutes, and collect data that harnesses the power of your customer's voice. ## What is Voiceform used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voiceform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://voiceform.com&name=Voiceform) ## Voiceform Overview Updated August 2026 AI summary Voiceform enables businesses of all sizes to collect and manage customer feedback through customizable forms, surveys, and multi-channel data collection. Its platform supports real-time analytics, sentiment and text analysis, and dashboard reporting, while offering multi-language options, CRM integration, and workflow management. Deployment is available via cloud, SaaS, web, Mac, and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voiceform 5.0 (1) VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (10,486) Value For Money 5.0 (1) Value For Money 4.6 (6,523) Customer Service 5.0 (1) Customer Service 4.7 (5,832) ## Voiceform alternatives [4.3 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [4.6 (10,499)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253516/SurveyMonkey/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [View all alternatives](https://www.capterra.com/p/239898/Voiceform/alternatives/) ## FAQs about Voiceform Features and Usability ### What are the key features of Voiceform? Voiceform offers customizable forms and templates, drag-and-drop survey building, and survey/poll management for collecting feedback across channels. It also includes access controls/permissions, CRM integration, customizable branding, and multi-language support, plus reporting features such as dashboards, real-time analytics, sentiment analysis, text analysis, and trend analysis. Integrations ### Which third-party tools and platforms does Voiceform integrate with? Voiceform integrates with Zapier, connecting to thousands of third-party apps through automation workflows. This integration gives Voiceform broad compatibility with tools for CRM, marketing, project management, and data sharing, all through a single connection point. Getting Started and Support ### What training and onboarding options does Voiceform offer? Voiceform provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos give users self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Voiceform offer? Voiceform provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support experience is available, so the support channels can only be described as listed in the catalog data. ## Features AI summary Based on 3,742 Customer Experience reviews Capterra reviewers point to these as the top priorities when evaluating customer experience software: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Voiceform supports all three features that reviewers rate most highly: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, organize and respond to feedback more effectively, and track trends through data, allowing teams to improve customer experiences with clearer insight and faster decision-making. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Branding Add customized logos and colors to align with company branding Customizable Fields Customize data fields to support various needs and use cases Customizable Forms Customize contracts and forms to collect specific information Voiceform 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Nicolas S. SEO Lead Banking ### "Fast and Customizable Tool to Collect Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2022 Pros Voiceform makes it easy to create surveys for customer feedback with voice or text responses. I've used it also for internal surveys and the whole process is simple and user-friendly. Cons I would love to see more integrations with other apps but they integrate with Zapier which lets you connect to other tools. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) I liked the ability to get voice responses with Voiceform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.