# Zenbridge Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zenbridge Software - reviews, pricing plans, popular comparisons to other EDI products and more.

Source: https://www.capterra.com/p/240014/Zenbridge

---

# 

 Zenbridge Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zenbridge

## What is Zenbridge?

Zenbridge is a cloud EDI platform with API to send & receive EDI and pre-built connectors for hundreds of trading partners & ERPs. Our API-based technology allows you to Go live within a matter of a few days. We offer unparalleled support by fully managing your trading partner, managing testing & production go-live. Sign up today!

## What is Zenbridge used for?

[EDI](https://www.capterra.com/edi-software/)[Integration](https://www.capterra.com/integration-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zenbridge?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zenbridge.io&name=Zenbridge)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zenbridge

5.0 (8)

VS.

[4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (8)

Ease Of Use

4.4 (81)

Value For Money

5.0 (8)

Value For Money

4.5 (64)

Customer Service

5.0 (8)

Customer Service

4.5 (80)

## Zenbridge alternatives

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (17)](https://www.capterra.com/p/140356/A2000-Software/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/240014/Zenbridge/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multiple Format Support

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Third-Party Integrations

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Alerts/Notifications

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Transformation

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Archiving & Retention

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Database Support

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Supports common databases such as MySQL and Oracle

Zenbridge 32 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Automatically create schedules based on business needs or employee availability and qualifications

Configure existing workflows to meet your organization's needs

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Supports common databases such as MySQL and Oracle

Integrate with existing ERP systems

Process of extracting, transforming, and loading data

Automated handling of non-compliant EDI transmissions.

Move files across different systems or networks

Identify which applications need to exchange data and enable these data connections

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Receive data and information in real time

Active monitoring of systems, applications, or networks

View and track pertinent metrics to find patterns and gain insights from data

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (8)

4.9

Based on 8 reviews

## Pricing

Value for money

5.0 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (8)

5.0

Based on 8 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NA

Nathan A.

Business Process Director

Textiles

### "Awesome Product and Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2023

Pros

In our industry, many e-commerce retailers require EDI to exchange order information. The Zenbridge product connects to a variety service providers and retailers and provides a consistent API interface to them. Compared to more modern integration technologies, EDI is not elegant. That said, the Zenbridge product provides an elegant and simplified approach to EDI development.In addition to the product, the Team at Zenbridge is awesome. The Management, Delivery Manager, Developers, and Support are incredible. They always communicate proactively. Also, they help with communicating with retailers regarding requirements. This has been a huge help to us. We let them know who we are onboarding and they take over from there. After they complete their work, the API is accessible and we begin development. It is a really clean approach.I feel comfortable having Zenbridge as a partner. I can't say enough good things about them.

Cons

I like everything about Zenbridge. There are few partners I can say that about.

Alternatives considered

[Orderful](https://www.capterra.com/p/191612/Orderful/)

Reasons for choosing Zenbridge

The Zenbridge product is great and the Zenbridge team is wonderful too. We work closely with them and feel like they are an extension of our own team. They are an awesome partner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Sean H.

Head of Operations

Financial Services

### "Quality product, excellent support."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 15, 2023

Zenbridge and their team help solve a unique use case for our business, helping us devise a solution customized to our situation. All with relative easy and while helping our team to bridge a significant gap in technical know-how.

Pros

Highly customizable. Top notch implementation and customer support team. Quickly improving product. Allows for the easy connection between collected EDI data and our other internal systems.

Cons

No significant cons to the software so far in our experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Cyril C.

President

Wholesale

### " Cloud Based EDI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2022

The staff at Zenbridge are very nice and are always there to help. VAN’s careful there are going to revolutionize the industry.

Pros

The brilliant people at Zenbridge have designed the ultimate cloud based product. They have bridged old technology (EDI) to new technology (API) in a cloud based solution. FINALY a robust solution that does away with VAN.

Cons

There is no negative thing about this product we have found at this time. It is 100% cloud based and robust.

Switched from

[Commport's Integrated EDI](https://www.capterra.com/p/239756/Commports-Integrated-EDI/)

Commport took so long to work through projects

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Erik L.

President

Food & Beverages

### "Great EDI Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2022

Excellent

Pros

Zenbridge saves us so much time in integrating with our ERP system

Cons

Usually when there is an issue the team resolves it quickly

Switched from

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

Lack of integration options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rob P.

Manager, Global Sales Operations

Furniture

### "A Great Fit for our Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2022

Overall, I've had a much more positive experience with Zenbridge and Nesan than I have with most of our current and past tech providers. I am not as proficient in EDI as I'd like to be, but Nesan has been a big help in aiding my understanding and providing solutions for us.

Pros

The high level view for each transaction is extremely helpful for diagnosing breakdowns in the flow of documents. The UX on other software has often led to time spent running reports and digging for the information, whereas Zenbridge presents it straight away. Additionally, the level of support we're receiving is incomparable to any other provider we work with. Nesan is extremely responsive, knowledgeable, and personable. His work with us has definitely given us the confidence to move more of our retail accounts to the Zenbridge platform.

Cons

I currently cannot search for an Inventory Advice (846). I believe it's the only document in the EDI transaction that I can't search for. Minor inconvenience that's easy to work around, but definitely would be a QOL update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SV

Seth V.

Senior Director, Operations & Logistics

Retail

### "Highly recommend for EDI integration into an ERP"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2022

Because of the automations we've put in place with Zenbridge (inbound Sales Order, warehouse fulfillment, Shipment Notice & Invoice all sent without our team manually touching the transaction) it's freed up a lot of time for our team to work on other daily tasks. AKA reduced our overhead. And, given us the ability to grow our business without having to add to the team.

Pros

We use Zenbridge as a middleware for processing sales transactions into our ERP (NetSuite). The end-to-end sales cycle has been set up by Zenbridge to be an automated workflow. The customer service and developer resource(s) we've partnered with have been exceptional.

Cons

The Zenbridge portal user interface has improved over time. The only thing I can think of that could potentially improve is adding a rule set for emails alerts, so we can be more proactively alerted of potential issues. There is a version of this in place, and it's not bad. But, as I struggle to think of cons, this is the only thing that came to mind.

Switched from

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

Ease of use, business model, integration issues, automations

Reasons for choosing Zenbridge

Price, customer support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Marc T.

Project Manager - Owner

Transportation/Trucking/Railroad

### "EDI Integration with NavigatorTMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2022

Our clients are saving hundreds of hours per week utilizing the EDI integrations possible with Zenbridge. Since going live in early June, we've seen zero downtime or issues. Looking forward to building our next integration with the Zenbridge team!

Pros

The EDI translation process is awesome, enabling our team to build an integration to the NavigatorTMS system. The onboarding process was very smooth, and the Zenbridge team was available and accessible throughout. There was also no charge for services until the 'go-live' date, which helped balance the development costs.

Cons

No big issues. Would love some additional reporting features, but understand they have a number of improvements in their development queue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Anand G.

Development head

Arts and Crafts

### "Great customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 17, 2022

Easy to use interface for both managers and programmers. Amazing customer support!

Pros

The API end-points and the concept of having Web-hooks is great when it comes to performing in-house EDI integrations. We were able to use our existing programming resources who are not EDI experts to perform integrations.

Cons

A mobile application would be great. Other than that ideal software for us.

Switched from

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/240014/Zenbridge/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)