# Payaca Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Payaca Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/240049/Payaca --- # Payaca Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Payaca ## What is Payaca? The CRM solution for ambitious field service businesses. Designed to streamline operations, foster customer relationships, and drive growth. Our robust platform is built by experts, continuously improved based on your feedback. Experience the power of simplicity and organised customer management with Payaca. ## What is Payaca used for? [Quoting](https://www.capterra.com/quoting-software/)[Plumbing](https://www.capterra.com/plumbing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £299 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Payaca?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.payaca.com&name=Payaca) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Payaca 4.9 (19) VS. [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting Price £299 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (19) Ease Of Use 4.4 (177) Value For Money 4.8 (17) Value For Money 4.3 (159) Customer Service 5.0 (19) Customer Service 4.5 (174) ## Payaca alternatives [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/240049/Payaca/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.5 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Quotes/Estimates 4.9 (9) 122.22% of 9 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Invoice Creation 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Payment Processing 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Mobile Access 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Accounting Integration 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Payaca 187 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Material list of manufacturing parts and associated costs Create, update, and manage bookings, itineraries, and reservations Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create and manage digital catalog of products/services with their details, specifications, and price Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Private online space that lets businesses securely share documents and provide information access to clients Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Specialized for organizations who focus on commercial projects and processes Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc. Record and track all relevant internal and external communications Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Accept and process credit/debit card transactions Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Estimating software designed for electrical businesses Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred Store and access documents, forms, and photos in one centralized place Plan, manage, and track the financial activities of an individual or organization The software should specify that it caters to Arborists'/tree service professionals' needs Primarily serving commercial or industrial locations needing electrical work Intended to be used by field service companies Software is designed specifically for use of locksmith companies Serving plumbing industry professionals Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Visualize locations on a map Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Business model that charges based on the amount of time spent on an hourly basis Process images and automatically scan for data Create checklists and to-do lists that can be marked during inspection Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Store information about leads or contacts and track, manage and nurture them throughout the sales process Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Generate and send material orders from estimates directly to suppliers Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Capture signatures via mobile devices Manage and handle various international currencies Manage and support multiple locations Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Create, send, and view electronic invoices Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Capture photos for any type of use case Photos/Images Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Identifying critical tasks that make up a project and assigning start and end dates for each Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Generate recurring invoices Managing orders that a customer purchases repeatedly and regularly Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Create estimates for repairs to send to customers Summarize findings and add the information to the beginning or end of reports Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Inspection/examination of the condition of a residential property or home Process of planning, scheduling and executing the optimal and effective use of human capital across projects Allocate and manage resources, such as employees, equipment, facilities, and other assets Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan daily routes to optimize employee scheduling and provide directions Ensure that quotes/invoices are correct before sending to customers Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Send messages via SMS Track staff hours through a calendar view Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Manage all supplier data and operations Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Organizing a group of people to accomplish a task Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (19) 4.6 Based on 19 reviews ## Pricing Value for money 4.8 (17) Free Trial [View pricing plan details](https://www.capterra.com/p/240049/Payaca/pricing/) Core £299.00 Flat Rate,Per Month It includes: - Interactive proposals - Invoicing & payment - Templated automations - Customer relationship management (CRM) - Team & job management - Accounting & payment integrations - Ticket based support Growth £1,199 Flat Rate,Per Month It includes: - Everything in Core - Custom automations - Timelogs - Map based scheduling - Use your own web domain - Client portal - Priority live chat support Scale £4,999 Flat Rate,Per Month It includes: - Everything in Business - Process improvement planning - Focused rollout management - Custom development - Custom integrations - Dedicated proactive support via chat, phone & in-person Value for money 4.8 (17) 4.8 Based on 17 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Spruce](https://www.capterra.com/p/218534/Spruce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (19) 5.0 Based on 19 reviews ## User reviews Overall rating 4.9 Based on 19 reviews Filter by rating 5(17) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Anna S. Marketing and Business Development Executive Renewables & Environment ### "Payaca saves us time and has helped improve our processes " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2025 Overall it has been a good experience and I feel we provide better service and information to our customers by using Payaca, it has certainly enabled us to streamline previous processes which were using very manual processes to complete our paperwork and Payaca has made many of these quicker and simpler. Pros Integrating Payaca into our business has been very helpful by reducing lots of repetitive manual process and increasing communication between us and customers via automations, it has definitely been timesaving. Whilst we have had to change some of the ways we are working, this has been adapted well by office staff and engineers. The support \[sensitive content hidden\] have given us and continue to give us has been brilliant and they work very hard at providing guidance, advice and solutions. We have two type of engineer teams and numerous office teams using Payaca, our Service engineers have been using it for some time and all seems fully embedded, making booking, attendance and invoicing pretty seamless. Our Installation engineers have only just started using it and therefore are less familiar, so I have less to report on this at the moment. The great thing is that we can continue to develop from its starting point as we become more aware of any further tweaks we may need. Help is always at hand to answer queries, which we have been very grateful for, to get the best from the system. We are hoping as more projects go through Payaca and Analytics develop, it will give us lots of useful information for our business to help us develop it going forward. Cons The use of a single email address for each project has been a bit of a challenge due to the type of customers we have where we have repeat projects with one customer. We also have elderly customers who don't have email addresses or do not want to use it and therefore easier flexibility around this, would be good. We seem to have developed work arounds, but it isn't ideal. The ability to be able to leave notes on the customer without it being on a specific project is something we used a great deal in our previous CRM and it was very helpful to all staff, so we do miss that functionality. There also seems to have been a number of issues with information mapping over to Payaca and Xero incorrectly and this has caused quite a bit of work for our finance department where there have been some anomolies of data mapping over incorrectly without us understanding why. So this has been challenging sometimes to manage positively when the fallout has created a great deal of stress and work for Finance, hopefully we will get there with these issues. Switched from [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/) The CRM we moved from was not on the drop down, it was Copper CRM and we moved as Payaca is developed for our industry so the capability is better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Rob D. Operations Director Facilities Services ### "Fantatsic product, even better team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2024 Pros The team are fantatsic. Always keen to hear feedback and make improvements. New versions with better featyres are released almost weekly at the moment. Easy for our team to use, implementation took a little bit of time but was valbsolutely worth it. It has reduced our admin resource by over 60%. Improved efficiencies in almost all areas of our business. Increased profitability by 15% within 4 weeks of full implementation. Honestly can\`t fault this system. Really excited to see what developments are coming in the next few months. Cons I don\`t really have any negative feedback, excellent value for money. Take the time and implement the system properly, make sure you are on the right package and if you need the extra support, pay for it. It will pay dividends in a very short period of time. Switched from [Joblogic](https://www.capterra.com/p/134632/JobLogic/) Absolutely horrible company to deal with. Over prpmised and very much under delivered. Not functional, vert clunky and the support is horrendous. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC James C. Director Construction ### "Quote process and management has been greatly improved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2024 Pros Ease of creating quotes, ability to create groups, ability to automatically communicate with customers via text message. Cons Not able to save pdf broachers to groups, not able to add clickable links to items (eg links to more into on the products) , Not being able to have multiple email address, people the same quote gets sent to, eg some times we need to send the quote to the client and the main contractor. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Found Payaca more user friendly and better value for money with the features offered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tom P. Director Construction ### "Can’t recommend highly enough" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Very good the best system I have ever used for quotes Pros The ease of the system to use and the way everything is streamlined Cons The app is not quite as good as if you use the web version Switched from [Ayanx Small Business Accounting](https://www.capterra.com/p/131299/Ayanx-Small-Business-Accounting/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Thank you Tom, we're happy to hear how Payaca is having a positive impact on your business. There are new updates coming to the mobile app soon that we are sure you will enjoy NH Nabil H. Director Oil & Energy ### "Outstanding CRM " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2023 Pros A very important tool in todays busy environment, which takes care of automations, allowing you to track everything. I find quoting and invoicing seamlessly integrating. Cons as a new platform there are still some forms I would like to have as standard. However it is easy to attach documents to a file if necessary. Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/) [Fergus](https://www.capterra.com/p/155571/Fergus/) Reasons for choosing Payaca personal touch with great support. affiliation to the boiler business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mike S. Sales Director Electrical/Electronic Manufacturing ### "Is it for us? " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2023 Lead control is excellent from enquiry through survey and quote stage right through to sale and installation and billing. Pros The system appeared to fundamentally be designed for sole traders, primarily plumbers which wasn't initially ideal for us until \[sensitive content hidden\] and his team engaged with us to explore the chances of tweaking the product to suit our Vehicle Charging/ Renewable Energy application. No one else offered the flexibility Cons It was very trade specific initially and not really suited to a company that had separate departments. This is no longer the case. \[sensitive content hidden\] and the team have been incredibly helpful over the past year in compromising processes to help it work for us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cathy C. Director / Electrician Construction ### "Really good value for money, makes your quotes look more professional and well marketed " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2023 The team have been amazing, they started providing electrical certification within the software which was a massive game changer and time saver for us as a company. they really have gone above and beyond to create an all round solution for electrical businesses. Pros I like how I can make options for quotes. I means I can give customers optional extras to help upsell and means I have to do less quote amendments as people can just untick something if they don't want it rather than having to keep coming back and requesting changes. Cons The initial getting my head around how all the quotes work was difficult but \[sensitive content hidden\] and the team were always on hand to help. Its best just to get stuck in and start learning. Switched from [Eworks Manager](https://www.capterra.com/p/135340/E-Works-Manager/) [Fergus](https://www.capterra.com/p/155571/Fergus/) The electrical certification on the previous software was not up to scratch and the previous software to that didn't even offer it. Alternatives considered [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Reasons for choosing Payaca The level of support offered by payaca is unbeatable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2023 Thanks Cathy, after trying a number of other options it's great to hear Payaca is working so well. Your feedback has been fantastic and we've been able to make a number of improvements to make getting started easier since you joined. Thanks again! Matt (CEO at Payaca) SI Scott I. Gas Engineer Utilities ### "Excellent Product & Even Better Customer Support & Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2023 Pros All of it really, but the quoting tool really sets us apart from our competition. Customer feed back has been amazing on it. Plus, the ease of using all the others daily aspects like invoicing & boiler services records. Cons Nothing really springs to mind. Can't fault it at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2023 Hi Scott Many thanks for this, our team were thrilled to read about the great feedback you've received from your customers. So much more to come and we look forward to supporting your business for many years to come. Thanks, Matt CEO & Founder ME Mark E. Director Construction ### "A real game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2021 We’ve had feedback that the customer experience with received quotes has been a deal breaker for them, winning us the business over competitors. What else can we say.. Pros The simplicity of the quoting process and then invoicing has massively reduced the time needed allowing us to concentrate on business development. That paired with the customer experience means that this tool is now one of the most critical in our business. Cons In all honesty at present we don’t have any gripes. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Lost UK support Reasons for choosing Payaca After having a video call with \[SENSITIVE CONTENT\], choosing this product was a no brainer. It does everything we need, and it does it well! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 5, 2021 Hi Mark, I can tell you honestly the whole team are delighted to see your response! The message we always try to get across is not only is it easy to use for you as a business, but crucially it's very accessible for your customers too. It's been good to receive your feedback over the time you've been with us and we are implementing a whole lot more that should make life even easier. It's been great working closely with you over the last 12+ months and we look forward to working with you to make the system even better. Best regards, Michael CR Chris R. Business owner Construction ### "Fantastic software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2021 My overall experience with Payaca has been fantastic. I'm getting on really well with the product and looking forward to using it for many more years and excited to see the additional features they add. It's really helped increase my sales, my quote conversion rate has increased massively and that is probably down the professional look it provides. The customer service is brilliant also. Any questions you may have, their team are always there to answer or solve any issues. Excellent all round package with Payaca! Pros I love the fact that I can create a quote or invoice in short time. Also once an invoice is sent it integrates with xero where my invoices and vat get automatically inputted into the software for my accountants easy access. Being able to offer 0% finance is a game changer in my business, that's the route alot of customers want to go down these days so it's a great feature. Cons There's nothing I Dislike about Payaca but the only thing missing for me is a customer satisfaction note to sign at the end of a job. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2021 Hi Chris, Our overall experience has been fantastic with you too! It's been really great to have you onboard from the very early days. There's a lot of great feedback you've given us over time, plus putting our name out there for others is always appreciated! You've made some of my points for me; increasing quote conversion rates with the professional looking quotes, the ease of creating and sending a quote, integration with existing software and many more features are all a core part of the experience that we're delighted work for you and so many others. A satisfaction note is included on 0% finance jobs, though we could look at including it for all jobs potentially. Your feedback is always welcome Chris, thank you for the time you've given us in helping to shape the product and we look forward to working with you in the future too! Best regards, Michael [View all Reviews](https://www.capterra.com/p/240049/Payaca/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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