# RewardUp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RewardUp Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/240081/RewardUp --- # RewardUp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RewardUp ## What is RewardUp? RewardUp: The All-in-One Loyalty, Gift Card, and Customer Engagement Platform RewardUp is a powerful yet easy-to-use loyalty and marketing platform built to help small and mid-sized businesses drive repeat visits, boost customer retention, and grow sales across one or multiple locations. Whether you're a retailer, restaurant, salon, or service-based business, RewardUp gives you all the tools to create an engaging customer experience—no extra hardware required. With RewardUp, you can launch fully customizable rewards programs including points systems, digital punch cards, cashback, birthday rewards, VIP tiers, and referrals. You can also sell digital gift cards, issue store credits, and automate win-back campaigns via SMS, email, and push notifications. Customers can check their rewards, buy gift cards, and manage their profiles anytime through your branded membersite or digital wallet pass. Our platform is seamlessly integrated with major POS systems like Clover and Shopify. ## What is RewardUp used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $69.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RewardUp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rewardup.com&name=RewardUp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RewardUp 4.9 (32) VS. [4.8 (476)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $69.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (32) Ease Of Use 4.9 (476) Value For Money 4.7 (32) Value For Money 4.8 (421) Customer Service 4.9 (32) Customer Service 4.7 (411) ## RewardUp alternatives [4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (3,515)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/240081/RewardUp/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Rewards Management 4.9 (18) 100.00% of 18 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Activity Dashboard 5.0 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Discount Management 4.7 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Point of Sale (POS) 4.9 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Loyalty Program 5.0 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Third-Party Integrations 4.5 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes RewardUp 33 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Track products that are for sale at a reduced price or part of coupon promotions Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members Send promotional campaigns or transactional messages via text messages Market event via social media tools Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Features 4.8 (32) 4.8 Based on 32 reviews ## Pricing Value for money 4.7 (32) Free Trial Standard $69.99 Flat Rate,Per Month Premium $99.99 Flat Rate,Per Month Value for money 4.7 (32) 4.7 Based on 32 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) ## Support, customer service and training options Customer Service 4.9 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (32) 4.9 Based on 32 reviews ## User reviews Overall rating 4.9 Based on 32 reviews Filter by rating 5(31) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent RL Robyn L. Manager Food & Beverages ### "Rewards made easy !!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 17, 2026 Wow FINALLY a company with customer service !! From the moment we signed on this company has been amazing! Helpful and supportive and making everything simple to do Highly recommend!! Pros Seamless Rewardup was easy to use with my POS It’s a quick set up and the customer support has been fantastic Cons Like EVERYTHING NO complaints here They have made everything easy and have given support along the way Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Needed ease of use and support for integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Candy W. restaurant owner Food & Beverages ### "Great Loyalty Program and Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 Our overall experience with RewardUp has been excellent. The loyalty and marketing system helped us improve customer engagement and increase repeat business. The onboarding process was smooth, and their support team was responsive and professional. We especially appreciate having a dedicated assistant to help with setup and ongoing support. The platform is easy to use for both staff and customers, and we are very happy with the results. Pros RewardUp has been a great tool for our restaurant. It helped us increase repeat customers and improve customer loyalty. The system is easy to use, and their support team is very helpful and responsive. I would recommend it to any restaurant owner looking to grow their business. Cons Honestly, there was not much we disliked. Like any new system, it took a little time for staff to get familiar with it at the beginning, but the support team was very helpful throughout the process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Craig G. Owner Food & Beverages ### "Easy Setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2026 I add a positive experience and both the sales team and the onboarding team were very efficient and well informed. Pros The staff were well informed and were able to answer all my questions, and know the program well.... Cons I am a seasonal Business and Reward Up is one of the loyalty programs that charge me for the months I am closed... Not a real issue. Alternatives considered [Loyal Zoo](https://www.capterra.com/p/143016/Loyal-Zoo/) Reasons for choosing RewardUp Offered the most services for the same price as the other product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YV Yajaira V. Owner Food & Beverages ### "Best Reward Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 The platform itself has been a game changer for our business. We were able to replace three separate apps with RewardUp, which has simplified our operations and saved us time. On top of that, their pricing is very fair compared to competitors, especially considering the level of support and functionality they provide. If you’re looking for an all-in-one solution backed by a team that actually cares, RewardUp is absolutely worth it. Pros Their customer service truly stands out! Responsive, knowledgeable, and genuinely invested in helping us succeed. The onboarding and training process was smooth and thorough, and their team made everything feel easy from the start. Cons We’ve had an amazing experience with RewardUp. It’s incredibly user-friendly, and the features feel both powerful and flexible. Switched from [Loyal Zoo](https://www.capterra.com/p/143016/Loyal-Zoo/) Loyal Zoo's features and price did not compare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Micah R. Owner Consumer Goods ### "Best Rewards Program EVER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2026 From onboarding to support, it's been great. I have used the chat support. phone support, and my dedicated account rep. All 3 have been knowledgeable on the product and able to solve my issues within seconds or minutes. Pros If you have not looked at this system, definitely schedule a call. They saved me about 65% on my monthly charges from my previous rewards system. the BEST part is. I call up on a Saturday night at 7pm central for support and someone answers the phone and helps me. RewardUP is SUPER simple to use. It's easy to manage for multiple sites. I literally could not ask for a better program. It also integrates flawlessly with my Clover system which is a plus. My customers are EXTREMELY happy with the switch. I definitely encourage you to try them and even do the 30 days trial just to see how easy it is. It has some very basic and easy functions to get you going, but the amount of customization I was able to do was great. And it was EASY to do. Seriously, give this program a try. You won't be disappointed. Cons The only thing that I found so far is that I can't set my rewards expiry to what I want. Its either 365 days or they never expire. But a simple enhancement in the software can fix that. Also, we have 3 sites and when you ask people to follow, it only allows for 1 URL per social media site. Those things are small and simple. Switched from [TapMango](https://www.capterra.com/p/148733/TapMango/) Cost was a big factor. Their separate tablet was always giving duplicate rewards to customers which cost me more money as I could not argue as to what the system showed the user. So for customer retention I had to eat a lot of discounts and freebies I was wanting to. They told me to send screenshots and things, but their willingness to help was non existent, and the cost we paid for site really should have been better for our service. Alternatives considered [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [Antavo](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/) [PAR Punchh](https://www.capterra.com/p/195594/Punchh/) Reasons for choosing RewardUp RewardUP did more, it did it easily, and the cost and support were awesome. It was an easy switch. They are VERY customer service oriented which was super important for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Ahmad R. Owner Restaurants ### "Easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 Absolutely wonderful add-on to Clover POS. The RewardsUP team will walk you through every step of the way so it is as easy as possible, and they're always available for support. Pros Very easy to use, works if you have one or multiple locations, customers love it, and you can customize the rewards however you like. The price point is not bad at all in comparison to others. Cons nothing negative at all. Absolutely LOVE IT! The RewardsUP team will walk you through every step of the way so it is as easy as possible, and they're always available for support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Hartley R. Owner Retail ### "Great RewardUp Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 28, 2026 The team at RewardUp was great helping us move through our loyalty journey. Looking forward to using it as part of our integration with Clover. Pros Great customer service, interface very intuitive. Love the integration with Clover for seamless experience Cons Don't love the charge per SMS sent but know that this loyalty program will be helpful for our business Switched from [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Integration with Clover, loyalty options for members Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VL Vincent L. Owner Food & Beverages ### "The only reward program worth having" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 10/10. Set up a breeze. Support responds so quickly with any issues. This is so much more than I expected my reward program to be. Pros All the flexibility. Not just one simple reward program but many many options. You can even send specials to specific customers via text! Cons NO link to our ordering website from RewardUp store site but they are working on it for me! Nothing else I do not like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jason S. Owner Retail ### "Great company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 Great company, great software, and great customer service. \[sensitive content hidden\] has been super responsive with me and has helped me immensely over the past few years we have had this app. Would 100% recommend to anyone needing a great rewards software. Pros Tons of cool features that I haven't seen on other apps and the customer service is exceptional. The app has worked smoothly for us with zero issues. Cons The cost of sending SMS messages. Some apps are more expensive but include unlimited sms. Reward up is cheaper on front end but its pretty expensive if you are looking to send sms messages often. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Because clover rewards was terrible and had very little customization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director Food & Beverages ### "Like this program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2025 Pros Easy to be onboarded, and has really good customer service. From feedback of our customer, it's easy to signup. Cons SMS message setup has a little bit hiccups. It has disconnection from documents to GUI. Any manual steps need to be mentioned in documentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kat M. OBM Food & Beverages ### "Smooth onboarding with outstanding support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 16, 2025 Overall, the experience has been very positive. The platform is well thought out, and the support team truly stands out. It feels like a partnership rather than just a software tool. Pros The onboarding experience was excellent. The team was responsive, patient, and very detailed. They took the time to explain how everything works and made the setup feel simple, even with a lot of moving parts. Cons There is a learning curve at the beginning, mainly because the platform offers many features. That said, the onboarding support helped bridge that gap quickly. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Clover is not user friendly and it didnt met our needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Selena M. Marketing Manager Retail ### "Awesome Reward Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 Overall AMAZING experience. Such an amazing app and I love how it integrates with my POS system and Shopify. Pros All the features they provide on their loyalty program. Also their customer service team is amazing. Anytime I have a question about the RewardUp Program, they answer right away. Cons I honestly do not have any Cons about this App. This app will help with overall customer experience in your retail store. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Demi S. Bookkeeper Retail ### "Outstanding Program and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 I honestly cannot say enough good things about this company. RewardUp has exceeded our every expectation—unmatched communication, incredible support, and a platform that’s genuinely easy for staff and customers alike. \[sensitive content hidden\] both took the time to learn about our business and cater to our specific needs, which meant a lot. \[sensitive content hidden\] customized our branding before we even met and had everything set up ahead of launch, and any time I’ve had a question, he’s responded within minutes. Customers love that they can join with just a phone number, the Clover integration works flawlessly, and the data insights have already helped us plan better sales and events. As a nonprofit with a tight budget, the flat-rate pricing with no tiers, contracts, or hidden fees has been a huge benefit. We’ve seen a real positive shift in our stores, and I only wish we had started sooner. RewardUp has been outstanding in every way. Pros They are unmatched in customer service, program features, and pricing. It is an incredible value for your money. Cons Honestly, I do not have a negative thing to say about this company. Our experience has been exceptional. Alternatives considered [Loyal Zoo](https://www.capterra.com/p/143016/Loyal-Zoo/) Reasons for choosing RewardUp I was very impressed with \[sensitive content hidden\], who provided their demo for us. He was extremely knowledgeable and professional. RewardUp offered the most features for the most competitive price. The interface was streamlined and easy to use. Their customer service was exceptional from day one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WC Worthy C. President Utilities ### "Rewartup is the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2025 Pros RewardUp has been a great addition to our business. The loyalty system is easy for both customers and staff, and it’s helped increase repeat visits. Their support team is always quick and helpful whenever we need anything. Our customers, Like that they get birthday wishes from us ,Which is also part of the System...Bazetta Cortland Op\[timist Club Thanks Arther Cons None works great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IK Issa K. Owner Food & Beverages ### "The best reward software out there " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2025 All in all, it’s a solid platform. I have been searching for two weeks, trying to find a software and a rewards program for my customers and reward of it is the first one that didn’t feel like a scam or didn’t feel like all they cared about is your money they gently want to help you and they will try their hardest. I recommend you give them a chance you won’t be disappointed. Pros It is a user-friendly platform after you download the software. It’s very easy to mess around on it create the rewards and points system that you like and the customer service teams are very helpful. I haven’t had an issue so far. Cons The one thing that I did not like about reward up is that they are linked with clover to utilize the full software. You will need the clover POS, but I manage to work around that with my own iPad so far so you can also. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Ron H. Consultant Restaurants ### "Finally found the perfect solution. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2025 From sale to implementation has been super smooth. Product is spot on and exceeding expectations. My main value point is not loading Gift Cards. Store credit so I can hand out free cards. Just the best solution available. Thanks RewardUp team! Pros Great solution. Exceeded every expectation and the setup is a breeze due to the expert onboarding team. Cons Nothing so far. Solution is 10x better than all the rest that I have used. I am canceling the two other products that I am currently that combined do not provide 1/10 of what RewardUp does out of the box. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) More functionality. The others were feature poor and did not meet my needs. Very excited so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Georgie M. Manager, Business Development, Marketing and Advertising Food & Beverages ### "Muskoka Market Eatery - Food Cooperative Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 20, 2025 Overall, RewardsUp offers amazing value, great support, and a super easy-to-use system. We would highly recommend it to any business looking to elevate their loyalty and rewards program. Pros RewardsUp has been a game changer for our business. The value for money is incredible — we get a full loyalty system, email tools, and gift cards all in one, making it very cost-effective. It’s also extremely easy to use; our whole team picked it up quickly and confidently uses it with customers. Their client support is excellent and always responsive. The gift card and customer rewards features have helped us build strong relationships and keep customers coming back. Overall, amazing value, great support, and a user-friendly platform. We highly recommend RewardsUp to any business. Cons If I had to mention one “con,” it’s really more of a wish-list item than a drawback: the email campaign structure could be a bit more customizable so that our emails aren’t always in the same format. A bit more flexibility with layouts and design options would make an already great tool even better. Switched from [Star-Plus](https://www.capterra.com/p/216896/Star-Plus/) We made the switch from Auto-Star Plus because it just wasn’t working for our business anymore. The system was confusing to use day-to-day, and tracking sales and daily reports felt messy and time-consuming. It also felt old and outdated, with limited flexibility to adapt to how we actually operate. As we grew and our needs changed—especially around loyalty, customer rewards, and cleaner reporting—it became clear that Auto-Star Plus didn’t suit our business model. We needed something more modern, intuitive, and integrated, which is why we moved to RewardUp. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reasons for choosing RewardUp We chose RewardUp over other options because it gave us everything we needed in one, easy-to-use platform. The integration with our POS, the no-card loyalty system, gift cards, discounts, points, and email campaigns all work together seamlessly, which is a huge win for our team. The interface is modern and intuitive, so staff can use it confidently with every customer. On top of that, the value for money and the level of client support really stood out—RewardUp feels like it’s built for real businesses like ours, not just big chains. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vishvak S. Owner Food & Beverages ### "Amazing Platform & Great Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2025 Love the platform — super easy to use, and my customers are loving it. The whole experience has been smooth from the start. A special shout-out to \[sensitive content hidden\] , who was extremely helpful in guiding us through the RewardUp signup process. Truly appreciate the support! Pros I’ve been genuinely impressed with how easy this platform is to use. The setup was smooth, and my customers have already been responding really well to it, which makes the experience even better. What stood out the most was the level of customer support I received. \[sensitive content hidden\] was incredibly helpful throughout the entire RewardUp signup process — patient, knowledgeable, and always willing to guide me step-by-step. It made the onboarding experience simple and stress-free. Overall, I’m extremely satisfied with both the platform and the service. I’d highly recommend it to any business looking to enhance customer engagement and rewards. Cons Overall, the platform has been a great addition to my business. It’s easy to use, my customers enjoy the rewards experience, and the setup process was straightforward. \[sensitive content hidden\] was extremely helpful during the RewardUp onboarding, guiding us through everything step-by-step. The only small thing I don’t love is that a few features feel slightly limited in terms of customization. It’s nothing major, but having a bit more flexibility would make the platform even stronger. Aside from that, everything has worked smoothly, and I’m genuinely happy with the results. Definitely a solid tool for boosting customer engagement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Rhonda V. Owner Retail ### "Growing the Business with Reward UP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 Pros We enjoy all the perks Reward Up has to offer our new and existing customers. Its a great tool to increase business during this day and age. Everyone loves aa discount or free stuff. Cons Price per month can be a little high but everything is worth discussing with your representative to assist you in finding a better solution for growth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JY Joshua Y. Admin Retail ### "Buggy, and they withhold customer data" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 5, 2025 It was great until we needed to switch to another loyalty program. Then they treated us poorly and withhold customer data when we tried exporting information Pros Easy to use Cons Buggy between Clover and Reward Up. Bugs never fixed. Can't export all customer data that company is collecting Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Swtched POS systems, so we needed to find a Loyalty program that worked with Clover when we made the switch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Rashad J. Kitchen Manager Food & Beverages ### "Amazing Experience! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 GREAT!!!! One of the best experiences I have had. Already enjoying the simplicity of the system and its features! Pros The whole Experience was amazing! \[sensitive content hidden\] were amazing and super helpful! They simplified everything, made it very easy and fun to set up. Cons Nothing really. Everything worked, and communication was top-notch. The system is easy to understand and was easy to work with! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Juan P. OWNER Food & Beverages ### "Review from Mango biche mia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2025 Pros \[sensitive content hidden\] provides absolutely incredible service! He is always available, responsive, and attentive to our needs. He takes the time to fully understand our goals and consistently finds the best solutions. Thanks to him, our experience with RewardUp has been smooth, efficient, and highly professional. I strongly recommend \[sensitive content hidden\] for his dedication and outstanding quality of service! Cons As for RewardUp itself, everything works well overall, but since I manage multiple locations, it would be helpful if I could register separate credit cards for each one. Also, once in a while the system has small bugs during the day, but aside from that, it’s been a great experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Bethany H. Owner Sports ### "Review of Reward Up " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 Excellent - Customer service and the app is easy and does what I wanted. Mainly SMS blasts and customer info with rewards points. Pros The app is very easy to use and provides great service if you get stuck on something! The price is fair compared to other apps and it was easy to set up. Cons The cost, although fair, is always a negative, but it takes money to run a good customer service campaign. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jennifer B. Owner Retail ### "Great Customer Service and App Features for the Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2025 I was left with no option after my previous rewards program went belly up overnight. After researching several through and outside the Clover POS, I talked with RewardUp and one other company. Besides being very helpful, accommodating to my very short and urgent timeline, I decided to go with RewardUp and so far I am very satisfied. I am excited to try out some new features that go well beyond my previous rewards program. The monthly subscription fee is very competitive too. Sometimes things happen for a reason and I would not have approached RewardUp otherwise as I had grown complacent with my former loyalty program. I believe will help me continue to build my business. Thank you to \[sensitive content hidden\] for all of your help so far. Pros Customer Service - Sales and Training - top notch so far Many features - well beyond my previous app. User friendly app Gift card integration with Clover Clover integration, including products - this could be a game changer for us when we do promos. Cons Nothing so far. The one month free trial is helpful to complete a full evaluation and ensure that the Premium subscription is how we want to continue. Switched from [Loyalti](https://www.capterra.com/p/10003896/Spark-Loyalty/) Company went out of business almost overnight. Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) [Trevor.io](https://www.capterra.com/p/155488/TrevorMyData/) Reasons for choosing RewardUp Ratings and cost were the biggest drivers up front. Also the introductory zoom call with Arthur in sales sealed the deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR russ r. CEO Food & Beverages ### "Hugely above my expectations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2025 Pros I was blown away by all of the features this app has. It covers everything you could ever need in a reward/loyalty app for the Clover system. Additionally, from the salesperson to the support team, the customer service is exceptional! Just awesome!! Cons Despite paying for the premium package, I still incur charges for SMS usage. I thought I would get all features since I was purchasing their top package. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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