--- title: "Phished Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Phished Software - reviews, pricing plans, popular comparisons to other Security Awareness Training products and more." source_url: "https://www.capterra.com/p/240196/Phished/" page_type: "product" language: "en" --- # Phished Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Phished ## What is Phished? Phished is an AI-driven cybersecurity platform built around interactive security awareness training that runs inside employees' daily workflows, reducing human cyber risk while removing phishing-related workload from security teams. Instead of separate, generic sessions, training happens where risk actually occurs. Through the Phished Assistant, an in-workflow security guide built on global patent-pending technology, a suspicious email, link, or attachment is opened in an isolated digital silo, separated from company infrastructure. There, AI analyses the risk and gives the employee clear, contextual guidance on how to proceed safely. Every daily security decision becomes a personal learning moment, tailored to each employee's behaviour and risk profile. By combining practice-based training with behavioural insight and zero-trust email and browser protection, Phished moves organisations from generic awareness to measurable cyber resilience. ## What is Phished used for? [Security Awareness Training](https://www.capterra.com/security-awareness-training-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Phished Overview Updated August 2026 AI summary Phished delivers security awareness training for organizations of all sizes, combining interactive learning, simulated threat attacks, and risk analysis to help teams identify and respond to cybersecurity risks. With features like assessment management, customizable reports, and self-paced courses, it is accessible via cloud or web across multiple operating systems, supporting compliance and ongoing risk reduction initiatives. ## Phished alternatives Highest Rated [Uptime Labs](https://www.capterra.com/p/10036483/Uptime-Labs/) [5.0 (8)](https://www.capterra.com/p/10036483/Uptime-Labs/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036483/Uptime-Labs/) [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (14)](https://www.capterra.com/p/246464/CyberHoot/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) [4.7 (27)](https://www.capterra.com/p/10001983/KnowBe4/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10001983/KnowBe4/) [View all alternatives](https://www.capterra.com/p/240196/Phished/alternatives/) ## FAQs about Phished Overview ### Which roles and teams benefit most from Phished? Phished is most used by IT administrators, security leaders, and operations executives who need to strengthen employee awareness and reduce phishing risk. Helpdesk, tech ops, and system engineers use it to automate training and simulations, while HR, customer-facing, and leadership teams support onboarding, compliance, and organization-wide security behavior. Answer based on 26 reviews Overview ### What company size and industries is Phished built for? Phished is for organizations of any size, with strongest adoption among small businesses at 62% and midsize companies at 27%. It serves Hospital & Health Care and Information Technology and Services equally at 15% each, plus Education Management at 8%, most often for Security Awareness Training. Answer based on 26 reviews Features and Usability ### What are the key features of Phished? Phished offers simulated threat attacks, interactive learning, and self-paced courses for security awareness training. It also includes risk assessment, behavioral analytics, and real-time reporting for monitoring user activity, plus alerts and notifications, policy management, access controls, single sign-on, and two-factor authentication. Getting Started and Support ### What training and onboarding options does Phished offer? Phished provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced review of setup steps and product features. Answer based on 9 reviews Getting Started and Support ### What customer support options does Phished offer? Phished provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users can also send suspicious emails to Phished.io for analysis. Support appears practical for reducing help desk questions about phishing emails, with the service focused on quick guidance and email checks. Answer based on 1 reviews ## Features AI summary Based on 441 Security Awareness Training reviews Capterra data shows that buyers of Security Awareness Training rank the following features as their top priorities: - **Simulated Threat Attacks** (**62%** of reviewers rated this feature as critical) - **Training Management** (**47%**) - **Risk Assessment** (**38%**) Phished supports all three of the features reviewers rate most important: **Simulated Threat Attacks**, **Training Management**, and **Risk Assessment**. Together, these capabilities help businesses test employee readiness with realistic attack scenarios, manage ongoing security education, and identify areas of user risk, allowing teams to improve awareness, reduce exposure to threats, and make better-informed security decisions. Simulated Threat Attacks 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness. Training Management 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Risk Assessment 4.6 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Learning Management 4.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Organize and track educational activities Alerts/Notifications 4.1 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Self-paced Learning 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Phished 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Authentication: Verify the identity of users/devices to enable secure access - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Content Library: Centralized repository to store content and assets - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Incident Management: Manage and track all disruptions and incidents - Interactive Content: Allow the audience to interact or engage with the content - Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning - Interactive Reports: Edit and personalize data view as needed - Learning Management: Organize and track educational activities - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Policy Management: Create, manage, and track policies and procedures within an organization - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Scoring: Assess and score risks using risk matrices - Secure Login: At least a username and password is required to access the system - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Simulated Threat Attacks: Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness. - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Tokenization: Convert sensitive data into unique identification symbols (Tokens) that retain all essential information - Training Management: Track employee/learner's progression through training programs - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.5 (26) 4.5 Based on 26 reviews ## Pricing Value for money 4.7 (21) Value for money 4.7 (21) 4.7 Based on 21 reviews ## Support, customer service and training options Customer Service 4.6 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (24) 4.6 Based on 24 reviews ## User reviews Overall rating 4.5 Based on 26 reviews Filter by rating 5(14) 4(12) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KN Kalina N. Account Support Administrator Logistics and Supply Chain ### "Helps you and your company stay protected" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 10, 2025 Pros The trainings are divided into different courses and you have to allow some time to do them, you can't do everything at once. This helps with more easily retaining the information. They also send you very sophisticated phishing test emails and keep you on your toes. Cons Phished can be a little spammy with their emails, I feel the overall quantity of them can be reduced but I also understand the importance of being vigilant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Arjan O. Helpdesk Support Civil Engineering ### "Great tool for learning and awareness" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2023 I am very happy with how Phished works. We use it on a daily now with monthly training. Pros It is easy to use, you have great training programs and a Report button in Outlook. Cons They do not recognize non-spam senders. Like Facebook or Google and internal mails. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Arne D. COO Computer Software ### "No nonsense tool, as it should be" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2022 Pros Zeer gebruiksvriendelijke tool met sterke UI/UX: kan makkelijk aan klanteneisen aangepast worden met eigen branding. Uitgebreide 'academy' om de trainingen aan te sturen. Kortom, sterke no nonsense tool die gewoon echt goed gemaakt is. Cons Algemene ondersteuning en communicatie vanuit de tool kan beter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User account manager Computer & Network Security ### "Phished is een must binnen us bedrijf" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 13, 2022 Als cybersecurity bedrijf is het fijn te rekenen op een goeie partner die kennis van zaken heeft. De software van Phished is zeer toegangelijk en dat is een zeer belangrijk factor is het verkopen van als gebruiken van de software. Pros Deze gebruiksvriendelijke software zorgt ervoor dat men een goeie, gemakkelijke manier kan zien hoe een medewerker omgaat met een phishingmail. Doordat de resultaten op een overzichtelijke manier worden weergegeven kan men snel ingrijpen waar het fout dreigt te gaan. Cons Ik heb momenteel nog geen nadelen ondervonden ook niet door onze engineers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jonas V. System Engineer Hospital & Health Care ### "Phished" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 12, 2022 Pros eenvoudige installatie en integratie en gebruiksgemak Cons momenteel geen nadelen bij het gebruik van deze software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Niek B. Directeur Human Resources ### "Door Phished zijn onze mensen alerter op phishing mails en de kans om gehackt te worden kleiner." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 20, 2022 Zeer goed. Leuke club met enthousiaste mensen en een mooi innovatief product. Pros Groot plus punt is dat mensen niet één training krijgen en dan weer een jaar niets, maar elke week scherp moeten blijven op eventuele phishing mails. Cons De plug-in voor outlook werkt nog niet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Benoit B. directeur real estate Real Estate ### "Increasing awareness among our employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 4, 2022 Our organization had no awareness of phishing and smishing prior to our introduction to Phished, but now we are very aware of the dangers that come with emails from unknown sources. Since we started using Phished in our organization, our employees have learned to be very careful about what to do with phishing. Pros We started using the Phished platform over 3 months ago and it has been working great. It’s automated, so we don’t have to be hands-on at all, which of course is a huge time saver. The user interface is very intuitive and easy to use as well. Cons The variety of services they provide make it a great tool! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LO Louis O. Chief of Staff / Head of Operations Information Technology and Services ### "Increase your team's security awareness in no time!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2022 Pros Localised Content: The content is very tailored and improves along the way Ease of use and implementation Cons Nothing to dislike at the moment. Only thing that could be improved is the reporting capability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Johan D. information security consultant Information Technology and Services ### "Great awareness training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2022 The Phished.io software and team are an added value to decrease the security incidents in our company. Pros The Phished software is very easy to setup and is easy to use. The automatic phishing campaigns are the best way to perform a continual security awareness. Cons There is already put a lot of effort in the (automatic) reporting but here are some gaps that can be closed. When you inform the team of it, they listen to the customer and inform them of the status. Reasons for choosing Phished best price/quality Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV Emanuel V. Chief Evangelist Information Technology and Services ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2022 Easy to do business with, easy to use, easy to sell...what's not to like? Pros 1\. Easy to implement and use. 2. Content available in local language (Dutch). Cons They do not yet offer 'offline' methods of phishing but I heard that they are working on it. Reasons for choosing Phished local language. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/240196/Phished/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hoxhunt vs Phished](https://www.capterra.com/compare/233248-240196/Hoxhunt-vs-Phished)