# Phished Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Phished the right Security Awareness Training solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/240196/Phished/reviews

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Phished

4.5 (26)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Phished

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

GV

Gill V

CISOInsurance, 201 - 500 employeesUsed the software for: 1-2 years.

“Phished allowed us to greatly increase the security maturity in the organization and significantly reduce click rates.“

March 22, 2022

NV

Nele V

information security awareness coordinatorNanotechnology, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Phishing training exercises are very effective in teaching colleagues how to avoid the phishing trap.“

March 30, 2022

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jasper W.  
Managing Partner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best in class!"

March 15, 2022

5.0

Pros

As a digital marketing professional, cyber security is one of my main focus points. Especially with the recent news in Austria who are banning a lot of tools and started fining companies. That's why I contacted to learn more about cyber security and to use it for my own marketing agency. I like the in-house training academy. In 2 hours, I already felt like a cybersecurity professional. I also like the fact that it's fully automated and there is no manual work required. You don't need to log in every day ect. Love it! Also kudos for \[SENSITIVE CONTENT\], who did the onboarding.

Cons

Nothing really. Not even the pricing! ;) It's very handy and has a very clean interface. It can be overwhelming when you log in, but \[SENSITIVE CONTENT\] did a great job in the onboarding.

Review Source

DS

Dieter S.  
CX Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Phished - Easy to implement, low maintenance Training&Awareness solution"

April 1, 2022

5.0

Pros

is very easy to implement and use. In our previous solution I had to design every phishing mail myself, which took a lot of time. With Phished it takes about 2h to do the full setup for a customer and after that everything pretty much goes automatic

Cons

The option to show reports of automatic campaigns in the Partner portal would be a big plus.

Switched from

[BullPhish ID](https://www.capterra.com/p/188260/Bullphish-ID/)

You need to invest a lot of time in BullPhish to design every mail yourself

Review Source

AB

Andrew B.  
Head of IT  
Education Management  
Used the software for: Less than 6 months

### "Phishing for Schools"

April 1, 2022

4.0

Our experience with Phsihed has been positive. We are addressing the need for employees to be more astute when processing emails. In an educational environment there are various distractions which can make it challenging for employees to take time to review the authenticity of emails. By using , our organisation has become more alert to the risks.

Pros

The ease of implementation and the design of the dashboard. The schedule of the emails being sent make it easy to see what is happening, and the automated distribution negates any significant workload in running a Phishing Awareness campaign.

Cons

I would like the dashboard to have more interactive options in order to drilldown to phishing events, through the summary chart.

Reason for choosing Phished

The team were very supportive in discussions and flexible with subscription options. They made implementation of the Awareness Campaign efficient and seamless.

Review Source

KN

Kalina N.  
Account Support Administrator  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Helps you and your company stay protected"

June 10, 2025

5.0

Pros

The trainings are divided into different courses and you have to allow some time to do them, you can't do everything at once. This helps with more easily retaining the information. They also send you very sophisticated phishing test emails and keep you on your toes.

Cons

can be a little spammy with their emails, I feel the overall quantity of them can be reduced but I also understand the importance of being vigilant.

Review Source

VR

Verified Reviewer  
Tech ops  
Information Services  
Used the software for: 6-12 months

### "Great tool for educating your customers"

March 31, 2022

4.0

educating our customers! This is the main purpose of this tool! And helps a lot!

Pros

Easy interface and a lot of ways for setting up a automated phishing campaing. Great way for checking the clients education on phishing mails.

Cons

The interface is great as said above. Only some of the plugins take some time to implement. So it's not that you can adjust all the things on the fly

Review Source

AO

Arjan O.  
Helpdesk Support  
Civil Engineering  
Used the software for: Less than 6 months

### "Great tool for learning and awareness"

November 13, 2023

4.0

I am very happy with how works. We use it on a daily now with monthly training.

Pros

It is easy to use, you have great training programs and a Report button in Outlook.

Cons

They do not recognize non-spam senders. Like Facebook or Google and internal mails.

Review Source

JD

Johan D.  
information security consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Great awareness training"

April 8, 2022

5.0

The .io software and team are an added value to decrease the security incidents in our company.

Pros

The software is very easy to setup and is easy to use. The automatic phishing campaigns are the best way to perform a continual security awareness.

Cons

There is already put a lot of effort in the (automatic) reporting but here are some gaps that can be closed. When you inform the team of it, they listen to the customer and inform them of the status.

Reason for choosing Phished

best price/quality

Review Source

BB

Benoît B.  
directeur real estate  
Real Estate  
Used the software for: 1-2 years

### "Increasing awareness among our employees"

November 4, 2022

5.0

Our organization had no awareness of phishing and smishing prior to our introduction to , but now we are very aware of the dangers that come with emails from unknown sources. Since we started using Phished in our organization, our employees have learned to be very careful about what to do with phishing.

Pros

We started using the platform over 3 months ago and it has been working great. It’s automated, so we don’t have to be hands-on at all, which of course is a huge time saver. The user interface is very intuitive and easy to use as well.

Cons

The variety of services they provide make it a great tool!

Review Source

WF

Werner F.  
CO-CEO  
Industrial Automation  
Used the software for: Less than 6 months

### "Automated Cybersecurity awareness platform"

March 17, 2022

4.0

Pros

The platform is fully automated. Creating simulations, sending them out, educating the people that fell into the trap takes too much time … takes all of those tasks out of our hands and does them for us. Once we had it properly set up, we didn’t need to go back very often, other than to check on our progress. We have an automated reporting set up in our inbox as well, but we like to keep a close eye on things in the meantime. Plus, it’s just fun to see the numbers improving. The training academy has undergone a positive evolution as well, improving on both content and performance. It shows that they care about customer feedback and that they always keep improving. Our employees generally come back with positive feedback.

Cons

The number of people in my organization that clicked on the phishing emails. 😊 But honestly, I haven’t discovered any downsides so far. There is perhaps still room for improvement in the Academy, but as said: it has already undergone huge improvements and they have proved to be committed to keep evolving. It already does what we expect from it, so every gain is a win.

Review Source

EV

Emanuel V.  
Chief Evangelist  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product"

April 8, 2022

5.0

Easy to do business with, easy to use, easy to sell...what's not to like?

Pros

1\. Easy to implement and use. 2. Content available in local language (Dutch).

Cons

They do not yet offer 'offline' methods of phishing but I heard that they are working on it.

Reason for choosing Phished

local language.

Review Source

VR

Verified Reviewer  
account manager  
Computer & Network Security  
Used the software for: Less than 6 months

### "Phished is een must binnen us bedrijf"

December 13, 2022

4.0

Als cybersecurity bedrijf is het fijn te rekenen op een goeie partner die kennis van zaken heeft. De software van is zeer toegangelijk en dat is een zeer belangrijk factor is het verkopen van als gebruiken van de software.

Pros

Deze gebruiksvriendelijke software zorgt ervoor dat men een goeie, gemakkelijke manier kan zien hoe een medewerker omgaat met een phishingmail. Doordat de resultaten op een overzichtelijke manier worden weergegeven kan men snel ingrijpen waar het fout dreigt te gaan.

Cons

Ik heb momenteel nog geen nadelen ondervonden ook niet door onze engineers.

Review Source

JP

Johannes P.  
CSO  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Phished "

March 29, 2022

4.0

wordt nu ingezet om awareness te creeren over phishing, en een onverwacht voordeel is dat door de phishing meldknop die het tool aanbiedt nu ook meer echte phishings gerapporteerd worden.

Pros

Het product is gemakkelijk te configureren, en levert een volautomatische en continue stroom van phishing (test) mails om de phishing bestendigheid van de medewerkers te verbeteren. Er kunnen ook leermomenten gekoppeld worden aan bepaalde reacties van medewerkers, en er is een e-learning faciliteit. De phishing mails zijn soms best moeilijk.

Cons

De rapportering is nogal moeilijk, en het is niet altijd evident te valideren dat de ingestelde parameters (bvb de frequentie van mails per persoon) gerespecteerd worden. Het is niet duidelijk of de moeilijkheidsgraad van de verstuurde phishing berichten ook daadwerkelijk toeneemt.

Reason for choosing Phished

Proofpoint bood geen volautomatische campagnes aan, en de prijs van Hoxhunt was van een andere grootte-orde

Review Source

ET

Erik T.  
System Engineer  
Higher Education  
Used the software for: 6-12 months

### "Automatische, AI gedreven, phishing campagnes"

March 15, 2022

5.0

Mooi, degelijk product dat eenmaal geconfigureerd het meeste werk automatiseert, en dus weinig menselijke interactie vereist om te blijven draaien.

Pros

Een onderscheidende factor is dat de mogelijkheid biedt om op een geautomatiseerde manier aan verschillende gebruikers op verschillende tijdstippen verschillende phishing mails te sturen. Dan heb je niet het effect dat bij een bulk-phishingmail de helft van je werknemers al op de hoogte is voor ze de mail hebben ontvangen. Verder maakt het systeem gebruik van AI om de moeilijkheidsgraad te variëren per gebruiker, op basis van hun klik-gedrag.

Cons

Het bladeren door de verschillende events is erg traag, maar dat kan aangepakt worden.

Alternatives considered

[RESPONSUM](https://www.capterra.com/p/219907/RESPONSUM/)

Reason for choosing Phished

We hebben beide producten naast elkaar getest.

Review Source

AD

Arne D.  
COO  
Computer Software  
Used the software for: 6-12 months

### "No nonsense tool, as it should be"

December 13, 2022

4.0

Pros

Zeer gebruiksvriendelijke tool met sterke UI/UX: kan makkelijk aan klanteneisen aangepast worden met eigen branding. Uitgebreide 'academy' om de trainingen aan te sturen. Kortom, sterke no nonsense tool die gewoon echt goed gemaakt is.

Cons

Algemene ondersteuning en communicatie vanuit de tool kan beter.

Review Source

JV

Jonas V.  
System Engineer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Phished"

December 12, 2022

5.0

Pros

eenvoudige installatie en integratie en gebruiksgemak

Cons

momenteel geen nadelen bij het gebruik van deze software

Review Source

LO

Louis O.  
Chief of Staff / Head of Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Increase your team's security awareness in no time!"

May 3, 2022

5.0

Pros

Localised Content: The content is very tailored and improves along the way Ease of use and implementation

Cons

Nothing to dislike at the moment. Only thing that could be improved is the reporting capability.

Review Source

JD

Jeroen D.  
Security consultant  
Computer Hardware  
Used the software for: 6-12 months

### "Beste phishing platform for your bucks"

April 5, 2022

5.0

We use it with a lot off customers. AI based training with a set and forget framework. If you want you can change a lot off the settings

Pros

Good pricepoint, good support and an trail version

Cons

Sometimes slow partner website when using the site.

Review Source

RL

Ryan L.  
People Partner  
Management Consulting  
Used the software for: 6-12 months

### "Beter geworden in het herkennen van phishing"

March 15, 2022

5.0

Pros

We zijn dankzij beduidend beter geworden in het herkennen van phishing mail en zijn bewust getraind in het beter nadenken waar een mail van een onbekende afzender vandaan komt. Makkelijk in gebruik, intuïtief en slim.

Cons

De academy is nog ontwikkeling, maar op de goede weg. Metrics over gebruikers kunnen beter, is nu nog wat onduidelijk en niet altijd kloppend.

Review Source

TW

Tim W.  
Stafmedewerker ICT & Innovatie  
Hospital & Health Care  
Used the software for: 1-2 years

### "Phised helpt ons om awaraness rond phising te verhogen."

March 18, 2022

4.0

Pros

Eenvoudig in gebruik en opzet. Systeem is self-leanring waardoor de phishings steeds beter en beter worden.

Cons

De rapportering kan iets duidelijker of moet nog wat verder opgezet worden door ons.

Review Source

NB

Niek B.  
Directeur  
Human Resources  
Used the software for: 6-12 months

### "Door Phished zijn onze mensen alerter op phishing mails en de kans om gehackt te worden kleiner."

November 20, 2022

5.0

Zeer goed. Leuke club met enthousiaste mensen en een mooi innovatief product.

Pros

Groot plus punt is dat mensen niet één training krijgen en dan weer een jaar niets, maar elke week scherp moeten blijven op eventuele phishing mails.

Cons

De plug-in voor outlook werkt nog niet.

Review Source

fS

frank S.  
it  
Hospital & Health Care  
Used the software for: 6-12 months

### "Gemakkelijk in gebruik"

March 4, 2022

4.0

sinds we onze medewerkers trainen met .io hebben we minder vragen over phishing mails bij de helpdesk. Bij twijfel kan de gebruiker zijn mail naar phished.io sturen voor analyse.

Pros

makkelijke installatie goeie support integratie met onze ad

Cons

rapportering kan beter de trainingsmodule kan nog beter, maar daar wordt aangewerkt

Review Source

NV

Nele V.  
information security awareness coordinator  
Nanotechnology  
Used the software for: 6-12 months

### "Seeing results!"

March 30, 2022

5.0

Phishing training exercises are very effective in teaching colleagues how to avoid the phishing trap.

Pros

Variation in the mails being sent as opposed to one single mail being sent to all. In the case of the one mail sent to all, the exercise-effect is limited to the first people who encounter it. When word spreads a training phishing mail is going around, colleagues will no longer do the analyses themselves of identifying it as such. Sending out different training mails at varying moments, avoids this.

Cons

For myself I have to get a better hang of the reporting.

Review Source

GV

Gill V.  
CISO  
Insurance  
Used the software for: 1-2 years

### "Phished"

March 22, 2022

5.0

allowed us to greatly increase the security maturity in the organization and significantly reduce click rates.

Pros

.io is a great platform to organize automated phishing exercises where recipients receive phishing simulations with tailored content

Cons

My minor dislike is that more in depth reporting features would be a nice to have. The build-in reports are sufficient but can be expanded upon.

Review Source

BP

Bjorn P.  
helpdesk medewerker  
Government Relations  
Used the software for: 6-12 months

### "Gemakkelijk in gebruik"

March 4, 2022

4.0

Pros

Gemakkelijk in gebruik De training neemt weinig tijd in beslag voor de cursist terwijl de kennis stijgt

Cons

nog geen gevonden

Reason for choosing Phished

eenvoudig te implementeren

Review Source

iP

indy P.  
Webmaster en ICT beheerder  
Hospital & Health Care  
Used the software for: Less than 6 months

### "3 maand na gebruik"

March 16, 2022

4.0

Pros

Het gebruiksgemak, de prijs en de automatisatie.

Cons

Er zitten nog een aantal kleine foutjes in het systeem.

Reason for choosing Phished

De prijs was direct doorslaggevend.

Review Source