# Discord Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Discord Software - reviews, pricing plans, popular comparisons to other Community products and more. Source: https://www.capterra.com/p/240238/Discord --- # Discord Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Discord ## What is Discord? Discord is a communication platform that makes it possible to maintain public or private communities where users can chat by video, audio, and text. Discord communities are organized using channels and roles, which allows the moderating of conversations, granting of differentiated access to some users, and defining a series of settings, such as the volume of audio messages shared by each participant and the integration of bots to automate content. ## What is Discord used for? [Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 532 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Versatile real-time communication hub Vibrant gamer-centric social platform Restrictive file sharing limitations Unresponsive customer support experience Starting price $9.99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Discord?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://discord.com/&name=Discord) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Discord 4.6 (532) VS. [4.7 (24,040)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $9.99 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (532) Ease Of Use 4.6 (10,916) Value For Money 4.5 (382) Value For Money 4.5 (6,666) Customer Service 4.1 (341) Customer Service 4.4 (6,417) ## Discord alternatives [4.6 (5,052)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,939)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [View all alternatives](https://www.capterra.com/p/240238/Discord/alternatives/) ## Who uses Discord? Based on Capterra reviews from the past 2 years ## Pros and Cons Versatile real-time communication hub 98% positive reviews out of 84 Most reviewers find communication seamless, supporting real-time chats, teamwork, and both casual and professional interactions. Daksh S Software Developer, 1,001 - 5,000 employees. "Discord's real-time collaboration and seamless communication tools make team coordination easy." Restrictive file sharing limitations 64% negative reviews out of 39 Most users comment file sharing is hampered by low upload limits and paywalls, complicating large file transfers. Anthony K 3D Artist, 1 employee. "You only have a limited size for each file you send, which makes it impossible to send very high quality images or videos, and personally working in the 3D universe, file sizes are usually very big and it was hard to share work with the colleagues." Vibrant gamer-centric social platform 98% positive reviews out of 49 Most reviewers describe gaming community as highly engaging, supporting friendships, group play, and global connections. Stuart P Product Manager, 11 - 50 employees. "I really like Collaborative gaming with friends and playing online with quizzes whilst still using voice." Unresponsive customer support experience 77% negative reviews out of 35 Most users report customer support as slow, unhelpful, and ineffective in resolving account or security issues. Dmitry N Senior Engineer, 10,001+ employees. "No customer protection against doxxing, harassment, or financial fraud." Effective team collaboration features 97% positive reviews out of 30 Most reviewers indicate colleague collaboration is smooth, enabling easy project coordination, group discussions, and ongoing teamwork. Lori R Author, 2 - 10 employees. "Now it's turned into a place where I'm receiving opportunities for collaboration which is very important to my author career." Overwhelming and inconsistent notifications 77% negative reviews out of 26 Most users report notifications as intrusive, difficult to manage, and often overwhelming in busy or multiple servers. Rekha P Seo Executive, 51 - 200 employees. "I find that Discord can be overwhelming with notifications, especially when managing multiple servers or also when I am in meeting." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Notifications 4.5 (332) 62.95% of 332 reviewers that rated this feature as important or highly important It helps you stay updated with instant alerts for messages and events. Reviewers appreciate customizable notification settings and quick delivery, especially on desktop. Some users report delays or inconsistency on mobile, but praise the ability to mute unwanted alerts. Mobile Access 4.6 (325) 63.69% of 325 reviewers that rated this feature as important or highly important Discord gives you seamless access on mobile devices, letting you chat, join calls, and manage communities anywhere. Reviewers appreciate smooth navigation and full functionality. Some users report occasional lag or bugs, especially after updates or on low-end phones. Real-Time Chat 4.8 (297) 66.33% of 297 reviewers that rated this feature as important or highly important With this capability, you can instantly communicate in organized channels using text, voice, and media. Reviewers appreciate the fast message delivery, rich media options, and integrations. Some users say large channels can get cluttered and noisy. One-to-One Messaging 4.7 (251) 63.75% of 251 reviewers that rated this feature as important or highly important Discord offers private, secure direct messaging for text, voice, and file sharing. Users think it’s easy to start conversations, manage message history, and enjoy personal chats. Some reviewers find the lack of advanced tools like scheduling a minor drawback. Screen Sharing 4.3 (200) 49.00% of 200 reviewers that rated this feature as important or highly important Discord enables you to share your screen during calls for collaboration or entertainment. Users think it’s easy to use and helpful for gaming or meetings. Some reviewers report occasional lag, lower quality without Nitro, and minor bugs, especially outside gaming. Group Messaging 4.8 (189) 69.84% of 189 reviewers that rated this feature as important or highly important Group messaging lets multiple people carry on a group conversation Discord 24 features An @mention is a way to tag or notify a specific person about a message/post Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Notify large groups of people simultaneously about important updates. Process of sending a large number of documents, messages or emails to multiple recipients at once Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Online forums/groups where users can ask questions, share ideas, best practices, etc. Public or private sharing of digital files such as documents, audio/video, images, and more Organize and edit a group of people's policy and members Group messaging lets multiple people carry on a group conversation Discord gives you seamless access on mobile devices, letting you chat, join calls, and manage communities anywhere. Reviewers appreciate smooth navigation and full functionality. Some users report occasional lag or bugs, especially after updates or on low-end phones. Controls/tools to moderate the session Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Discord offers private, secure direct messaging for text, voice, and file sharing. Users think it’s easy to start conversations, manage message history, and enjoy personal chats. Some reviewers find the lack of advanced tools like scheduling a minor drawback. Adjust communications based on previous interactions or personal preferences Ability to see if recipient has viewed/opened the message With this capability, you can instantly communicate in organized channels using text, voice, and media. Reviewers appreciate the fast message delivery, rich media options, and integrations. Some users say large channels can get cluttered and noisy. It helps you stay updated with instant alerts for messages and events. Reviewers appreciate customizable notification settings and quick delivery, especially on desktop. Some users report delays or inconsistency on mobile, but praise the ability to mute unwanted alerts. Timed notification for any upcoming task, deadline, appointment, or activity Discord enables you to share your screen during calls for collaboration or entertainment. Users think it’s easy to use and helpful for gaming or meetings. Some reviewers report occasional lag, lower quality without Nitro, and minor bugs, especially outside gaming. Allow users to access multiple services after entering their login credentials once Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Features 4.6 (532) 4.6 Based on 532 reviews ## Pricing Value for money 4.5 (382) Free Version [View pricing plan details](https://www.capterra.com/p/240238/Discord/pricing/) Basic $9.99 Per User,Per Month Value for money 4.5 (382) 4.5 Based on 382 reviews ## Support, customer service and training options Customer Service 4.1 (341) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (341) 4.1 Based on 341 reviews ## User reviews Overall rating 4.6 Based on 532 reviews Filter by rating 5(380) 4(124) 3(21) 2(2) 1(5) Mentioned topic Sorted by most recent BB Bronx B. Technical Support Specialist Computer Hardware ### "Discord delivers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 19, 2026 I use it for hours every day and it’s great! I can chat with friends and family and connect with people who I can’t see on the daily Pros I love the ability to spend time with friends that may not live near me. And the fact that I can play games with friends without using in game chat Cons I can’t name one bad thing about discord. The only time I have any issues is when my network isn’t working well but that’s not discords fault Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Peter S. Backend Developer Information Technology and Services ### "My Discord review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 it’s a great app! I really loved it and will be glad to recommend it to my fellow techies to organize there events Pros Discord is a very great app! The ability to create a community and have sections for team collaboration and also set role for users. Cons It was really difficult to navigate as a new user, if more details user manual is available it will be awesome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Damian G. CEO CTO Computer Software ### "Best Caviour " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 28, 2026 Pros Easy of use, a lot of possibilities to use it, from just creating community to just work envirement. Cons For me useless monetization like animated avatars, backgrounds etc. i get they need to finance it somehow and maybe just im not a target. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams are just work env. needed something to fullfill more places Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Content Marketing Internet ### "Ótimo canal para gerar senso de comunidade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2026 Pros Gosto muito de como ele facilita a criação de comunidades entre diversos assuntos, desde a cultura pop até temas voltados a tecnologia. Cons Vejo que ele precisa inserir algumas politicas de seguranças mais robustas pra impedir pessoas más intencionadas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Stephanie J. Assistant Entertainment ### "Cyberbullying alive on discord" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 13, 2025 No one actually monitors. they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about reporting somebody but it only works one way there's no other options and no other individuals willing to actually do the work that needs to be done. Pros It's easy to use, would be great if there's actual people monitoring issues or when you send in a report of issues that they will actually communicate with you and try to figure out a workaround, but they dont Cons Reporting issues is the waste of time, cyberbullying, harassment and demeaning comments allowed, if you tried to report a server or a user or admin you're automatically blocked and nobody replies back other than an automated system that ends up switching any active complaints to solved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Amateur Streamer Entertainment ### "Discord is great for streaming" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2025 This app has allowed me to stay in touch with friends and followers and aided in streaming. The audio sometimes needs to be readjusted and on occasions doesn't work as it should but overall, a good software. Pros I like how easy it is to screen share, talk with friends or followers over dedicated channels with strong connection. Cons How hard it is to add or find people or groups sometimes. It feels like that could be made easier. Also, the audio options sometimes are difficult to set up, it should be easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Daniel E. Marketing Arts and Crafts ### "Excelente solución para la comunicación interna " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 9, 2025 Muy buena experiencia. Seguiré usándolo sin duda alguna en mi día a día o enlazado con otros softwares como mid journey Pros Un software muy útil para comunicarte con tu equipo o informar a clientes sobre novedades, actualizaciones o noticias Cons El look and feel es diferente a cualquier otra cosa que hayas usado antes. No es fácil de primeras pero cuando coges la práctica es muy útil Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WK Will K. Officer Food Production ### "Great vc and lobby software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2025 Pros Free, easy to use, lots of features available. Accessible and user friendly with some really good options for all users Cons There's not much to dislike, but the partnerships they force upon your UI is quite intrusive even though you can remove them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Joe Felix R. Entertainer Entertainment ### "Discord. A perfect little utopia for online messaging. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 October 3, 2025 Overall my experience with Discord is an excellent one. It's become an important part of my day to day life. I do roleplaying on a server I created for me and my Husband. I use it for a server for a Fan Dub Project. You really can do anything with Discord. It's an ideal way to stay in touch with all of your friends no matter how far apart you are. Pros Discord is a gateway to infinite possibilities. There are literally thousands upon thousands of servers you can join with the Program being the center point of it all. I guarentee you there a server for anything and everything you have interest in. Gaming, Sports, Music, there's a server for that. This truly is the spiritual successor to instant messaging! You can link up your social media. You can link up your email. Discord offers support to those in need AND it's easy to use. All of this is completely free! You don't have to pay anything to use Discord! Cons There are a few things I'm not a fan of are the paid features. When you buy Nitro for roughly $10 a month, you get 2 server boosts for a server of your choosing, the ability to use Stickers/Emotes on any server, longer posts, and a 500mb upload limit. While these are good features, I'm not a fan of how it's locked behind a paywall when Discord is a free to use Application. Another issue I have is while there is Discord Support should something go wrong, in the amount of time it takes Support to respond, the issue you're having may very well already be resolved. Not exactly ideal if someone is raiding your server or harassing you in DMs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Information Technology and Services ### "Discord: The Best Casual Communication App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 25, 2025 Discord overall is a great software that I use every single day to connect with friends and do small collaborative projects. I recommend it to anyone with more casual needs and does not require enterprise level software and security. In terms of pure communication and features available, Discord perform far better than MS Teams, Zoom, or Skype. Best of all its completely free for most uses cases, and for those looking for extra features and personalization Discord Nitro is not a bad value for the money. Pros Discord is very easy to navigate and has a user interface that is intuitive and well-designed. It also has a lot of personalization that makes collaboration both personalized and responsive. The audio is always loud and clear, and it is ideal for informal conversations as well as meetings with teams. I really enjoy the ability to have group servers where you can organize channels by different topics or projects. Aside from that, sharing of files, images, and other documents is a breeze directly in chat, and collaboration is a breeze. In terms of Value of money 90% of Discord is completely free. The payed version Discord Nitro is not too expensive at $10. It provides more personalization, and larger file transfer sizes, but for pure communication is not required at all. Cons One drawback is that it is less dependable for private conversations due to the absence of robust security features or end-to-end encryption. Additionally, Discord isn't really made for business or professional use, so it doesn't fit in well at work. Another problem is that anyone can message you and search for your username, which raises security and privacy concerns. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Easier to make spontaneous discussions and much better structure in being able to make servers with different roles and section for different type of content Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/240238/Discord/reviews/) Popular comparisons [Microsoft Teams vs Discord](https://www.capterra.com/compare/168668-240238/Microsoft-Teams-vs-Discord)[Slack vs Discord](https://www.capterra.com/compare/135003-240238/Slack-vs-Discord)[Telegram vs Discord](https://www.capterra.com/compare/180347-240238/Telegram-vs-Discord)[Connecteam vs Discord](https://www.capterra.com/compare/153140-240238/Connecteam-vs-Discord)[Google Workspace vs Discord](https://www.capterra.com/compare/240238-247901/Discord-vs-Google-Workspace)[Flock vs Discord](https://www.capterra.com/compare/151072-240238/Flock-vs-Discord)[Google Chat vs Discord](https://www.capterra.com/compare/175800-240238/Chat-vs-Discord)[Mattermost vs Discord](https://www.capterra.com/compare/170524-240238/Mattermost-vs-Discord) [Google Meet vs Discord](https://www.capterra.com/compare/176572-240238/Google-Hangouts-vs-Discord)[Workplace from Meta vs Discord](https://www.capterra.com/compare/168669-240238/Workplace-vs-Discord)[Webex Suite vs Discord](https://www.capterra.com/compare/237272-240238/Webex-vs-Discord)[Microsoft Viva Engage vs Discord](https://www.capterra.com/compare/227175-240238/Yammer-vs-Discord)[Bitrix24 vs Discord](https://www.capterra.com/compare/113540-240238/Bitrix24-vs-Discord)[Blink vs Discord](https://www.capterra.com/compare/173179-240238/Blink-vs-Discord)[Workvivo vs Discord](https://www.capterra.com/compare/201794-240238/Workvivo-vs-Discord)[eXo Platform vs Discord](https://www.capterra.com/compare/143787-240238/eXo-Platform-vs-Discord)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)