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Discord

Discord

4.7 (473)
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Recent review

"Discord is an amazing platform "

5.0

Harsh L. - DeveloperJanuary 1, 2025

STARTING PRICE

$9.99

per month
per user

Free Trial
Not Available

EASE OF USE

4.4/5

Based on Capterra user reviews

TOP RATED

2024  Shortlist Badge

What is Discord?

Discord is a communication platform that makes it possible to maintain public or private communities where users can chat by video, audio, and text. Discord communities are organized using channels and roles, which allows the moderating of conversations, granting of differentiated access to some users, and defining a series of settings, such as the volume of audio messages shared by each participant and the integration of bots to automate content.

Do you work for Discord?Manage this profile page
Create topic based channels to collaborate and chat
Create topic based channels to collaborate and chat

Compare with a popular alternative

Discord

4.7 (473)
Discord

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USD $9.99
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Pricing Options
22
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Total Features
0
172
Total Integrations
4.4 (473)
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Ease Of Use
4.5 (473)
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Value For Money
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Key user insights about Discord

Based on of verified reviews collected between December, 2021 and August, 2024
avatar 1avatar 2avatar 3avatar 4avatar 5avatar 6

Voice chat

Based on 114 reviews
Users appreciate Discord's seamless integration of voice and text communication, which allows them to stay connected with friends and communities effortlessly. They find the voice chat quality to be exceptional, providing clear and crisp audio that enhances their gaming and social experiences. Additionally, users highlight the platform's real-time conversation capabilities and the ease of holding meetings with co-workers, making it versatile for both personal and professional use.

Community creation

Based on 101 reviews

Reviewers value Discord's robust community features, enabling them to create and manage diverse communities with ease. They enjoy the ability to organize servers into subcategories, which helps keep conversations orderly and facilitates participation. Users also appreciate the platform's user-friendly interface and the numerous servers available for different interests, making it simple to join like-minded groups and engage in meaningful interactions.

Pros

  • Awesome features everywhere from instant messaging group discussions real-time notifications to amazing customer support.

  • My favorite communication platform AND it's free to use. So many great communities to join and lots of fun emoji's to use.

  • It's fast, and great looking UI. It's so easy to create different groups and communities and fun to interact with others.

  • It's pretty customizable and the features are fun to use. The paid perks are well worth the price too.

Cons

  • Discord doesn't really have any flaws, but still things that can be improved. Discord should continue to work on moderation, especially to prevent spam actions on public servers.

  • Discord is not primarily for business use as it lacks many features.

  • The infection, which circled by means of the application stage to attempt to fool clients into downloading the XMRig cryptominer malware.

  • The Discord stage is basically worried about the players, and hence it offers the player to connect every one of the stages he uses to the Discord stage.

Most Helpful Reviews for Discord

Harsh L. avatar
Harsh L.
Developer
Computer & Network Security, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 1, 2025

"Discord is an amazing platform "

Overall: Before this, I used Slack; Discord is way better than Slack. These features include strong privacy control, screen sharing, high-quality voice, and video. All these things make Discord the best.

Pros: Discord is a perfect platform to communicate with employees. There are many things that I like the most in Discord that are: - User-Friendly Interface - High-Quality Voice & Video Chat - Organized Text Channels - Cross-Platform Support - Screen Sharing - Free Core Features - Strong Privacy Controls

Cons: Beginners can face some issues while using Discord, like a little complex Setup for Beginners. In Public Servers, privacy is a big concern. Sometimes Frequent Updates Disrupt Workflow Overall, it's a very good platform.

Switched From: Slack
Reasons for Switching to Discord: The interface is little confusing and the voice chat quality is not good
Joao A.
Manager
Consumer Electronics, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 16, 2024

"The concord of Discord"

Overall: Excellent option for smartphones, for sharing information within a created interest group. Easy to use.

Pros: I like the ease of use and organization of information.

Cons: Not having an option to operate through a browser, without requiring the application to be installed on a computer.

Switched From: WhatsApp
Reasons for Switching to Discord: whtasapp is very confusing. A person has many groups and there are many notifications and little organization of information. Discord allows group communication and organization of information
Jeff O. avatar
Jeff O.
Owner
Investment Management, Self-employed
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
3.0
Reviewer Source
Source: GetApp
June 25, 2024

"Terrible Screening & Terrible Customer Service"

Overall: It is clunky at best for adding images to posts and joining audio or video sessions. I'm multiple groups and each group only has a small icon to ID it, so finding each group is difficult. So this latest experience really topped the cake. I am contemplating not using it anymore. And tomorrow I receive a new (used, but to me) PC I purchased mainly to be my dedicated Discord PC.

Pros: Multiple forums available on one application.

Cons: I have used Discord for about 5 years. A problem I have faced is scammers direct messaging me. Discord doesn't seem to be able to do anything about that. Last week I received an invitation to join a Discord forum by a vendor from whom I have purchased several hundred $-worth of product. I tried several times to join that forum on 2 different PCs. Because their service was lousy, they added insult to injury by suspending my account. I appealed 4 days ago -- crickets.

Vasilis K. avatar
Vasilis K.
Web Developer
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 16, 2024

"A game-oriented chat system which can be used for professionals too."

Overall: I use Discord since 2018 and so far I've been very satisfied.

Pros: I use Discord to communicate with my colleagues. It's easy to use with a nice user interface, and a solid notifications system.

Cons: I know it's a game-oriented chat but I'd love to see it emphasise features towards professionals. Like integration with github etc.

Switched From: Slack
Reasons for Switching to Discord: I find Discord to be more stable with a better notifications system.
Verified Reviewer
Musician and Music Producer
Arts and Crafts, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 24, 2024

"Discord Review - Great Chat and Messaging, Poor Advanced Audio"

Pros: Easy to use, options to share files are easy, video streaming is great too for the most part.

Cons: Audio experience when sharing application audio is poor - frequent cracking and popping and needing to restart video streams. Poor integration with third party audio cards.