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Discord is a communication platform that makes it possible to maintain public or private communities where users can chat by video, audio, and text. Discord communities are organized using channels and roles, which allows the moderating of conversations, granting of differentiated access to some users, and defining a series of settings, such as the volume of audio messages shared by each participant and the integration of bots to automate content.
Provider
Discord
Located In
United States
Foundation
2015
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Webinars
Support
24/7 (Live rep)
Software created for those who want to maintain an organized community to exchange experiences and knowledge about a certain subject, using audio and text messages or video calls.
Content Source: Discord
Green rating bars show the winning product based on the average rating and number of reviews.
Reviewers value Discord's robust community features, enabling them to create and manage diverse communities with ease. They enjoy the ability to organize servers into subcategories, which helps keep conversations orderly and facilitates participation. Users also appreciate the platform's user-friendly interface and the numerous servers available for different interests, making it simple to join like-minded groups and engage in meaningful interactions.
Users find Discord's screen sharing feature to be highly practical, especially for gaming and collaborative purposes, as it allows them to share their screens effortlessly. They appreciate the ease of use and the quality of the screen sharing, which works well for showing off gaming sessions or conducting meetings. However, some users experience issues with screen sharing, such as lag and connection problems, particularly when internet settings are not optimal.
Pros
Awesome features everywhere from instant messaging group discussions real-time notifications to amazing customer support.
My favorite communication platform AND it's free to use. So many great communities to join and lots of fun emoji's to use.
It's fast, and great looking UI. It's so easy to create different groups and communities and fun to interact with others.
It's pretty customizable and the features are fun to use. The paid perks are well worth the price too.
Cons
Discord doesn't really have any flaws, but still things that can be improved. Discord should continue to work on moderation, especially to prevent spam actions on public servers.
Discord is not primarily for business use as it lacks many features.
The infection, which circled by means of the application stage to attempt to fool clients into downloading the XMRig cryptominer malware.
The Discord stage is basically worried about the players, and hence it offers the player to connect every one of the stages he uses to the Discord stage.
"Discord is an amazing platform "
Overall: Before this, I used Slack; Discord is way better than Slack. These features include strong privacy control, screen sharing, high-quality voice, and video. All these things make Discord the best.
Pros: Discord is a perfect platform to communicate with employees. There are many things that I like the most in Discord that are: - User-Friendly Interface - High-Quality Voice & Video Chat - Organized Text Channels - Cross-Platform Support - Screen Sharing - Free Core Features - Strong Privacy Controls
Cons: Beginners can face some issues while using Discord, like a little complex Setup for Beginners. In Public Servers, privacy is a big concern. Sometimes Frequent Updates Disrupt Workflow Overall, it's a very good platform.
"The concord of Discord"
Overall: Excellent option for smartphones, for sharing information within a created interest group. Easy to use.
Pros: I like the ease of use and organization of information.
Cons: Not having an option to operate through a browser, without requiring the application to be installed on a computer.
"Terrible Screening & Terrible Customer Service"
Overall: It is clunky at best for adding images to posts and joining audio or video sessions. I'm multiple groups and each group only has a small icon to ID it, so finding each group is difficult. So this latest experience really topped the cake. I am contemplating not using it anymore. And tomorrow I receive a new (used, but to me) PC I purchased mainly to be my dedicated Discord PC.
Pros: Multiple forums available on one application.
Cons: I have used Discord for about 5 years. A problem I have faced is scammers direct messaging me. Discord doesn't seem to be able to do anything about that. Last week I received an invitation to join a Discord forum by a vendor from whom I have purchased several hundred $-worth of product. I tried several times to join that forum on 2 different PCs. Because their service was lousy, they added insult to injury by suspending my account. I appealed 4 days ago -- crickets.
"A game-oriented chat system which can be used for professionals too."
Overall: I use Discord since 2018 and so far I've been very satisfied.
Pros: I use Discord to communicate with my colleagues. It's easy to use with a nice user interface, and a solid notifications system.
Cons: I know it's a game-oriented chat but I'd love to see it emphasise features towards professionals. Like integration with github etc.
"Discord Review - Great Chat and Messaging, Poor Advanced Audio"
Pros: Easy to use, options to share files are easy, video streaming is great too for the most part.
Cons: Audio experience when sharing application audio is poor - frequent cracking and popping and needing to restart video streams. Poor integration with third party audio cards.