# Discord Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Discord Software - reviews, pricing plans, popular comparisons to other Community products and more. Source: https://www.capterra.com/p/240238/Discord --- # Discord Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Discord ## What is Discord? Discord is a communication platform that makes it possible to maintain public or private communities where users can chat by video, audio, and text. Discord communities are organized using channels and roles, which allows the moderating of conversations, granting of differentiated access to some users, and defining a series of settings, such as the volume of audio messages shared by each participant and the integration of bots to automate content. ## What is Discord used for? [Community](https://www.capterra.com/community-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 535 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Versatile real-time communication platform Dynamic gamer-focused social hub Restrictive file sharing limitations Unresponsive customer service experience Starting price $9.99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Community / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Discord?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://discord.com/&name=Discord) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Discord 4.6 (535) VS. [4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $9.99 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (535) Ease Of Use 4.6 (10,996) Value For Money 4.5 (384) Value For Money 4.5 (6,736) Customer Service 4.1 (343) Customer Service 4.4 (6,487) ## Discord alternatives [4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,419)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [View all alternatives](https://www.capterra.com/p/240238/Discord/alternatives/) ## Who uses Discord? Based on Capterra reviews from the past 2 years Company size Based on 107 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 107 reviews IT & Software Development 16% IT & Software Development 16% Administrative 13% Creative & Design 11% Education & Learning 9% Others 51% Top industries Based on 107 reviews Computer Software 24% Information Technology and Services 24% Education Management 21% Entertainment 19% Other 12% ## Pros and Cons Versatile real-time communication platform 98% positive reviews out of 84 Most reviewers find communication on Discord reliable, efficient, and suitable for both casual and professional interactions. Daksh S Software Developer, 1,001 - 5,000 employees. "Discord's real-time collaboration and seamless communication tools make team coordination easy." Restrictive file sharing limitations 64% negative reviews out of 39 Most reviewers indicate file sharing is hindered by low upload limits and paywalls, complicating large file transfers. Anthony K 3D Artist, 1 employee. "You only have a limited size for each file you send, which makes it impossible to send very high quality images or videos, and personally working in the 3D universe, file sizes are usually very big and it was hard to share work with the colleagues." Dynamic gamer-focused social hub 98% positive reviews out of 49 Most users report gaming community features foster connections, enable group play, and support vibrant online interactions. Stuart P Product Manager, 11 - 50 employees. "I really like Collaborative gaming with friends and playing online with quizzes whilst still using voice." Unresponsive customer service experience 78% negative reviews out of 36 Most users report customer support is slow, unhelpful, and often relies on automated responses without resolving issues. Dmitry N Senior Engineer, 10,001+ employees. "No customer protection against doxxing, harassment, or financial fraud." Effective team collaboration environment 97% positive reviews out of 30 Most reviewers describe colleague collaboration as seamless, supporting project work, group discussions, and ongoing professional connections. Overwhelming and inconsistent notifications 77% negative reviews out of 26 Most reviewers find notifications difficult to manage, with excessive alerts and unreliable delivery across multiple servers. Rekha P Seo Executive, 51 - 200 employees. "I find that Discord can be overwhelming with notifications, especially when managing multiple servers or also when I am in meeting." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Notifications 4.5 (335) 63.28% of 335 reviewers that rated this feature as important or highly important You receive instant alerts for messages, calls, and mentions, with extensive customization. Some reviewers find desktop notifications fast and reliable, but others say mobile notifications can be inconsistent or delayed, and too many alerts may become overwhelming without proper settings. Mobile Access 4.6 (328) 64.02% of 328 reviewers that rated this feature as important or highly important It gives you the flexibility to stay connected on the go, mirroring desktop functions on Android and iOS. Reviewers appreciate the smooth experience and full capability set, but some report occasional app lags, UI bugs, and performance issues on lower-end devices. Real-Time Chat 4.8 (297) 66.33% of 297 reviewers that rated this feature as important or highly important Discord offers seamless, instant chat for groups and individuals, supporting text, voice, media, and file sharing. Users think it’s fast, reliable, and dynamic, though some say large channels can get cluttered and international messaging may occasionally lag. One-to-One Messaging 4.7 (252) 63.89% of 252 reviewers that rated this feature as important or highly important With this capability, you enjoy private, reliable conversations through text, voice, and file sharing. Reviewers appreciate its simplicity, privacy, and ease of starting chats, though some mention missing advanced tools like message scheduling or integrated task management. Screen Sharing 4.3 (200) 49.00% of 200 reviewers that rated this feature as important or highly important This aspect helps you share your screen during calls for collaboration, gaming, or presentations. Reviewers indicate it’s easy to use and works well, but some mention video quality drops, occasional bugs, and that higher quality requires a Nitro subscription. Group Messaging 4.7 (190) 70.00% of 190 reviewers that rated this feature as important or highly important Group messaging lets multiple people carry on a group conversation Discord 24 features An @mention is a way to tag or notify a specific person about a message/post Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Notify large groups of people simultaneously about important updates. Process of sending a large number of documents, messages or emails to multiple recipients at once Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Online forums/groups where users can ask questions, share ideas, best practices, etc. Public or private sharing of digital files such as documents, audio/video, images, and more Organize and edit a group of people's policy and members Group messaging lets multiple people carry on a group conversation It gives you the flexibility to stay connected on the go, mirroring desktop functions on Android and iOS. Reviewers appreciate the smooth experience and full capability set, but some report occasional app lags, UI bugs, and performance issues on lower-end devices. Controls/tools to moderate the session Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. With this capability, you enjoy private, reliable conversations through text, voice, and file sharing. Reviewers appreciate its simplicity, privacy, and ease of starting chats, though some mention missing advanced tools like message scheduling or integrated task management. Adjust communications based on previous interactions or personal preferences Ability to see if recipient has viewed/opened the message Discord offers seamless, instant chat for groups and individuals, supporting text, voice, media, and file sharing. Users think it’s fast, reliable, and dynamic, though some say large channels can get cluttered and international messaging may occasionally lag. You receive instant alerts for messages, calls, and mentions, with extensive customization. Some reviewers find desktop notifications fast and reliable, but others say mobile notifications can be inconsistent or delayed, and too many alerts may become overwhelming without proper settings. Timed notification for any upcoming task, deadline, appointment, or activity This aspect helps you share your screen during calls for collaboration, gaming, or presentations. Reviewers indicate it’s easy to use and works well, but some mention video quality drops, occasional bugs, and that higher quality requires a Nitro subscription. Allow users to access multiple services after entering their login credentials once Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Features 4.6 (535) 4.6 Based on 535 reviews ## Pricing Value for money 4.5 (384) Free Version [View pricing plan details](https://www.capterra.com/p/240238/Discord/pricing/) Basic $9.99 Per User,Per Month Value for money 4.5 (384) 4.5 Based on 384 reviews ## Support, customer service and training options Customer Service 4.1 (343) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (343) 4.1 Based on 343 reviews ## User reviews Overall rating 4.6 Based on 535 reviews Filter by rating 5(383) 4(124) 3(21) 2(2) 1(5) Mentioned topic Sorted by most recent Andrew M. Owner Computer Software ### "Great Community Chat tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 20, 2026 Pros Free chat/video with high quality admin controls for communities large and small. It just works for keeping connected with folks across the world Cons It's a bit complex to get started and some of the admin tooling is tricky to get right. And then there is the spam which is annoying, but Discord tries to help Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Student Higher Education ### "My Go‑To Platform for Course Help at Concordia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 24, 2026 My overall experience with Discord has been very positive. I use it at Concordia University to access my student union’s server, join the channels for each of my courses, and stay connected with other students. I really like that past students who already completed the course are active in the channels and help us with materials, explanations, and tutoring. Everything—discussions, files, group chats, and support—is organized in one place, so it makes studying and interacting with my peers much easier. Overall, Discord has been a reliable and convenient platform for communication and academic support. Pros What I like most about Discord is how easy it makes it for me to connect with other students at Concordia University. I can access my student union’s server, join the channels for each course, and get help from past students who already completed the class. I really like that everything—materials, discussions, tutoring, and group chats—is all in one place, so I never feel lost or disconnected. It makes studying and interacting with my peers a lot easier and more organized. Cons What I liked least about Discord is that sometimes the notifications can get overwhelming, especially when multiple course channels are active at the same time. If I’m not checking often, important messages can get buried under all the other conversations. Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Medina- Maldonado J. Graphic designer Graphic Design ### "My experience on Discord " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 Discord is very good for communication and collaboration with other people. It has many interesting features that make it attractive to use. I have been using discord for the past 4 years. Pros Discord is very good to communicate and collaborate with people around the world. I like the fact that it is easy to navigate. The availability of tagging is great. It’s customer support team is great. Cons Discord can be find Overwhelming especially for new users. Also there is need for subscription to have access to some interesting features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bronx B. Technical Support Specialist Computer Hardware ### "Discord delivers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 19, 2026 I use it for hours every day and it’s great! I can chat with friends and family and connect with people who I can’t see on the daily Pros I love the ability to spend time with friends that may not live near me. And the fact that I can play games with friends without using in game chat Cons I can’t name one bad thing about discord. The only time I have any issues is when my network isn’t working well but that’s not discords fault Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Peter S. Backend Developer Information Technology and Services ### "My Discord review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 it’s a great app! I really loved it and will be glad to recommend it to my fellow techies to organize there events Pros Discord is a very great app! The ability to create a community and have sections for team collaboration and also set role for users. Cons It was really difficult to navigate as a new user, if more details user manual is available it will be awesome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Damian G. CEO CTO Computer Software ### "Best Caviour " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 28, 2026 Pros Easy of use, a lot of possibilities to use it, from just creating community to just work envirement. Cons For me useless monetization like animated avatars, backgrounds etc. i get they need to finance it somehow and maybe just im not a target. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams are just work env. needed something to fullfill more places Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Content Marketing Internet ### "Ótimo canal para gerar senso de comunidade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2026 Pros Gosto muito de como ele facilita a criação de comunidades entre diversos assuntos, desde a cultura pop até temas voltados a tecnologia. Cons Vejo que ele precisa inserir algumas politicas de seguranças mais robustas pra impedir pessoas más intencionadas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Stephanie J. Assistant Entertainment ### "Cyberbullying alive on discord" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 13, 2025 No one actually monitors. they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about reporting somebody but it only works one way there's no other options and no other individuals willing to actually do the work that needs to be done. Pros It's easy to use, would be great if there's actual people monitoring issues or when you send in a report of issues that they will actually communicate with you and try to figure out a workaround, but they dont Cons Reporting issues is the waste of time, cyberbullying, harassment and demeaning comments allowed, if you tried to report a server or a user or admin you're automatically blocked and nobody replies back other than an automated system that ends up switching any active complaints to solved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Amateur Streamer Entertainment ### "Discord is great for streaming" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2025 This app has allowed me to stay in touch with friends and followers and aided in streaming. The audio sometimes needs to be readjusted and on occasions doesn't work as it should but overall, a good software. Pros I like how easy it is to screen share, talk with friends or followers over dedicated channels with strong connection. Cons How hard it is to add or find people or groups sometimes. It feels like that could be made easier. Also, the audio options sometimes are difficult to set up, it should be easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Daniel E. Marketing Arts and Crafts ### "Excelente solución para la comunicación interna " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 9, 2025 Muy buena experiencia. Seguiré usándolo sin duda alguna en mi día a día o enlazado con otros softwares como mid journey Pros Un software muy útil para comunicarte con tu equipo o informar a clientes sobre novedades, actualizaciones o noticias Cons El look and feel es diferente a cualquier otra cosa que hayas usado antes. No es fácil de primeras pero cuando coges la práctica es muy útil Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/240238/Discord/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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