--- title: "Discord Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Discord the right Conversational AI Platform solution for you? Explore 543 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/240238/Discord/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Discord 4.6 (543) [View alternatives](https://www.capterra.com/p/240238/Discord/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Discord Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews LV Luis V Account ExecutiveBroadcast Media, 51 - 200 employeesUsed the software for: More than 2 years. “It is especially helpful in cases of on-the-spot brainstorming or problem solving. But some more features, such as integration with email and more precise notifications would definitely make it better.“ June 6, 2026 SJ Stephanie J AssistantEntertainment, Self-employedUsed the software for: More than 2 years. “they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about reporting somebody but it only works one way there's no other options and no other individuals willing to actually do the work that needs to be done.“ November 13, 2025 AJ Alex J Systems EngineerBiotechnology, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I've been using Discord since it first came around and the amount of work and development that has gone into it has truly molded it into a team collab giant and an actual competitor to its competition.“ August 31, 2026 PK Paul K PresidentReal Estate, Self-employedUsed the software for: More than 2 years. “Discord has slight customer support concerns, members of my organization have had their accounts breached and struggle to get swift and clear customer support.“ June 15, 2026 Mark B ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “Screen sharing, video, and file sharing are all built in and reliable.“ August 16, 2026 JR Joe Felix R EntertainerEntertainment, Self-employedUsed the software for: More than 2 years. “There are a few things I'm not a fan of are the paid features. When you buy Nitro for roughly $10 a month, you get 2 server boosts for a server of your choosing, the ability to use Stickers/Emotes on any server, longer posts, and a 500mb upload limit. While these are good features, I'm not a fan of how it's locked behind a paywall when Discord is a free to use Application.“ October 3, 2025 Kartik J Self-EmployedInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Its most appealing features are seamless communication with people from anywhere in the world, and media sharing adn storing across devices.“ March 10, 2025 AJ Aja Nurse J StudentHigher Education, Self-employedUsed the software for: More than 2 years. “Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is.“ April 24, 2026 ## Showing most helpful reviews Showing 1-25 of 543 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric P. CEO Information Technology and Services Used the software for: 1-2 years ### "Discord for team communication" March 31, 2025 5.0 We rely on Discord for team communications. Its been wonderful. Pros Team collaboration, video chats and ability to create channels. Cons Keeps prompting me to switch audio devices, but I can simply dismiss this dialog. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) A better team collaboration solution with grouping, permissions and channels. Review Source PK Paul K. President Real Estate Used the software for: 2+ years ### "Discord - Collaboration Central!" June 15, 2026 5.0 Pros Discord is an excellent solution for team messaging and collaboration. It has an a number of great features to make remote work seamless and is incredibly easy to use at a great price point. Cons Discord has slight customer support concerns, members of my organization have had their accounts breached and struggle to get swift and clear customer support. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Discord Discord has more features and is a cheaper solution. Review Source AJ Alex J. Systems Engineer Biotechnology Used the software for: 2+ years ### "One of the best messaging apps that continues to impress me" August 31, 2026 5.0 I've been using Discord since it first came around and the amount of work and development that has gone into it has truly molded it into a team collab giant and an actual competitor to its competition. I'm always excited to see what they bring out next. Pros Discord has been one of the greatest messaging apps to come around in the last 20 years. Not only has it revolutionized communication between gamers but also expanded to the professional world as well. Cons The ease of use and interface of Discord is by far the best out of all the messaging apps. Being able to create a server in a matter of seconds and manage it with really no experience in running one, just goes to show you how good this app is. Review Source VD Void D. Freelance Artist Graphic Design Used the software for: 2+ years ### "Discord Review" July 10, 2025 3.0 Overall it's still a program that I use every day, however that is more due to the lack of real competitors than loyalty. It used to be a program I loved, but it feels like every year it gets worse. Pros Discord is widely used so most clients and collaborators I need to speak with already have accounts. It has all the basic functions I need for communication - direct messaging, calls, group messaging, file sending, and a great server system. Cons The program has so many issues and glitches, in particular the mobile version. The devs regularly make updates to the program that don't make much sense, while neglecting real issues. The addition of an integrated AI that cannot be removed or opted out of also makes it very frustrating to use as an artist. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Skype had long since fallen out of popular use, and didn't have a lot of features that Discord did. Review Source Mark B. Manager Retail Used the software for: 2+ years ### "Free and flexible" August 16, 2026 5.0 Discord has become the place my community actually lives. It replaced a group chat, a forum, and a voice call tool all at once, and after the initial setup it's needed almost no maintenance. Pros Discord makes real-time communication feel effortless. Voice quality is excellent and joining a call is a single click; no meeting links, no scheduling, you just drop into a channel and start talking. The server-and-channel structure keeps conversations organized by topic instead of everything piling into one thread, and roles and permissions let you control who sees what without much fuss. Screen sharing, video, and file sharing are all built in and reliable. It's also genuinely fun to use: custom emoji, threads, pinned messages, and a huge library of bots and integration mean you can shape a server around exactly how your group works. And the core product is free, with Nitro adding polish rather than gating anything essential. Cons It can get noisy fast. Once you're in more than a handful of servers, notifications and unread badges become a full-time job to manage, and the default settings don't help. Support is largely self-serve, and moderating a large server takes real effort and third-party bots to do well. Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: 2+ years ### "Discord: The Best Casual Communication App" September 25, 2025 5.0 Discord overall is a great software that I use every single day to connect with friends and do small collaborative projects. I recommend it to anyone with more casual needs and does not require enterprise level software and security. In terms of pure communication and features available, Discord perform far better than MS Teams, Zoom, or Skype. Best of all its completely free for most uses cases, and for those looking for extra features and personalization Discord Nitro is not a bad value for the money. Pros Discord is very easy to navigate and has a user interface that is intuitive and well-designed. It also has a lot of personalization that makes collaboration both personalized and responsive. The audio is always loud and clear, and it is ideal for informal conversations as well as meetings with teams. I really enjoy the ability to have group servers where you can organize channels by different topics or projects. Aside from that, sharing of files, images, and other documents is a breeze directly in chat, and collaboration is a breeze. In terms of Value of money 90% of Discord is completely free. The payed version Discord Nitro is not too expensive at $10. It provides more personalization, and larger file transfer sizes, but for pure communication is not required at all. Cons One drawback is that it is less dependable for private conversations due to the absence of robust security features or end-to-end encryption. Additionally, Discord isn't really made for business or professional use, so it doesn't fit in well at work. Another problem is that anyone can message you and search for your username, which raises security and privacy concerns. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Easier to make spontaneous discussions and much better structure in being able to make servers with different roles and section for different type of content Review Source DG Damian G. CEO CTO Computer Software Used the software for: 2+ years ### "Best Caviour " February 28, 2026 5.0 Pros Easy of use, a lot of possibilities to use it, from just creating community to just work envirement. Cons For me useless monetization like animated avatars, backgrounds etc. i get they need to finance it somehow and maybe just im not a target. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams are just work env. needed something to fullfill more places Review Source OT Octavia T. Designer Design Used the software for: 2+ years ### "Good for Collaborating" August 6, 2025 4.0 I’ve had an overall good experience using discord for group messaging and private messaging. It’s been helpful for collaborating. Pros Discord allows a person to create a server or group chat with automated features. It allows for organized team collaboration. The private channels in servers allow you to customize who can view what and easily allow certain branches of a company or group to see specific content. It is a free platform. Cons You cannot make servers fully private, while they are invite only the links can be guessed. There has been connectivity issues. The moderation team on discord can be difficult to work with. Switched from [SkypeTime](https://www.capterra.com/p/173334/SkypeTime/) It was a simpler product. Skype did not have as clean of a layout. Review Source VR Verified Reviewer Self-Employed Information Technology and Services Used the software for: 2+ years ### "User review of Discord" March 10, 2025 5.0 On an overall basis, Discord has been useful for me most of the times. Pros I like everything about Discord. Its most appealing features are seamless communication with people from anywhere in the world, and media sharing adn storing across devices. Cons Some features are sometimes found to be buggy when a new update is rolled out. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Discord is simply much better with all the features that it provides. Review Source VR Verified Reviewer Software developer Education Management Used the software for: 2+ years ### "Chat with anyone with Discord" March 24, 2025 5.0 I've been using Discord to help people in community servers, the bots to manage servers are pretty neat, I even developed mine. Pros Discord is not a platform which consumes lots of resources, it's smooth and optimized. You can chat with anyone over the world, set roles between users and use bots to manage the server. Cons Discord changed some UI features that I really liked, the new design is sometimes confusing. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Microsoft Teams is too heavy and Discord has better features and is more user-friendly. Review Source DS Daksh S. Software Developer Computer Software Used the software for: 6-12 months ### "Discord: A Game-Changer for Teamwork and Community Building" February 2, 2025 5.0 My overall experience with Discord has been positive. It’s an intuitive platform that makes communication easy for casual chats or professional collaboration. Pros Discord's real-time collaboration and seamless communication tools make team coordination easy. The ability to create channels and integrate bots enhances workflow and productivity. Cons Sometimes the notifications can be overwhelming, especially on busy servers. It can also be tricky to manage settings across different channels. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) It's not working properly. At Cognizant we are a big team to communicate, so it's lagging too much. Review Source VK Vasilis K. Web Developer Computer Software Used the software for: 2+ years ### "A game-oriented chat system which can be used for professionals too." December 16, 2024 5.0 I use Discord since 2018 and so far I've been very satisfied. Pros I use Discord to communicate with my colleagues. It's easy to use with a nice user interface, and a solid notifications system. Cons I know it's a game-oriented chat but I'd love to see it emphasise features towards professionals. Like integration with github etc. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) I find Discord to be more stable with a better notifications system. Review Source VR Verified Reviewer Baker Food Production Used the software for: 1-2 years ### "it's great, and I love it a lot" August 5, 2025 5.0 It's easy to use and navigate, and I enjoy being able to collaborate with others and make new friends and connect with other people. Pros I like how I can talk to people and be apart of communities and have fun and connect with other people and just have a lot learn new things and collaborate with others! Cons I don't like how short the character limit is for my description/bio I wish it could be longer, so I can make it prettier, I also wish I could customize my profile without having to buy nitro Review Source VR Verified Reviewer Student Animation Used the software for: 2+ years ### "The best platform to chill out" July 19, 2025 5.0 Pros Free to use for the essential features. Easy to setup servers with channels and permissions. Call quality is good. Cons Too many customization options locked behind the expensive Nitro subscription. 100 server limit without nitro subscription. Rich presence can sometimes get stuck or be heavily delayed (eg. Crunchyroll). Review Source MZ Mia Z. student Education Management Used the software for: 2+ years ### "Discord is great for building a sense of community." March 27, 2025 5.0 I love the intuitive and user-friendly interface — it feels modern, fast, and responsive. Notifications, reactions, and channel management are all well-designed and make staying connected simple. Pros I liked how easy it is to talk, share, and stay connected in real time — all in one place. Cons It can get noisy and hard to follow in busy servers, especially without good moderation or structure. Review Source SR Sebastien R. CAD Designer Automotive Used the software for: 2+ years ### "Discord Review" April 28, 2025 5.0 I use Discord since 8 years and I really like it Pros I really like discord because you can personalize emoji, create your own channel to discuss with your friends and more. Cons The only limitation on the use of discord is the limit of 5Mo to share files with friends. They use this limit to the use of Nitro, a paid option. Review Source KO Kathleen O. Myself Retail Used the software for: 6-12 months ### "Billing Until Death Do You Part" June 21, 2025 1.0 It is a good platform if you are using it. Way too expensive for what I wanted it for so it wasn't worth it for me. Pros Discord is great if you wish to have it for the rest of your life as it is IMPOSSIBLE to cancel subscriptions!! Cons Keep billing even after cancelled. I have tried for the last 3 months to cancel and stop billing. Now my account is disabled and I can't even log in but I am still getting billed. Review Source PSA P S A. Operations and project management intern Automotive Used the software for: 2+ years ### "The Perfect Communication Software But locked behind Nitro" February 20, 2025 3.0 Great software but to completely experience it, we need to buy nitro Pros Personally the ui seems to look really great and communication is easier Cons I hate it how much pay-to-experience features are there.. low fps streams, file upload limit,even some emojis are gatekept Review Source VR Verified Reviewer Development Computer Software Used the software for: 2+ years ### "Review of Discord" March 10, 2025 5.0 In other words, awesome, it is best for video calling and collaborative work. Pros Videe calling for long hours, without any packet loss is the best thing to experience. Cons Notification sometimes distracts me, but everything is superb. Review Source eF ethan F. Printing tech Arts and Crafts Used the software for: 2+ years ### "my experience with discord" February 14, 2025 5.0 I've used it for a long time to communicate with people and chat. The app has also improved greatly over the years. Pros Helps me keep in contact with friends and people I work with Cons Video chat has always been pretty buggy. Video will freeze and will have to be turned off then back on to remedy the error. The limited file sharing size can be irritating. Review Source HS Hannah S. Call center rep Outsourcing/Offshoring Used the software for: Less than 6 months ### "Discord for messenger " February 12, 2025 4.0 It is a nice messaging system and great for work Pros It is very easy to join and see channels. Cons It needs sometime for one to adjust to using the it and finding messages. Review Source cW cynthia W. General manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Good product" February 26, 2025 4.0 Overall all its a decent product. Could be a little more user friendly. Had a hard time figuring out how to turn off the notifications. Pros That you can bring a bunch of people together in one place. Cons It was a little hard to figure out at first. Review Source Kunal L. Councellor Education Management Used the software for: Less than 6 months ### "Discord: The All-in-One Chat Tool for Teams and Friends" January 23, 2025 5.0 My overall experience with Discord has been positive. It’s an easy-to-use platform that brings people together for casual conversations, gaming, or work-related discussions. Pros Discord improves team collaboration with seamless communication through text, voice, and video, making it easy to stay connected and organized. Its flexibility and real-time interaction give extra time and a good working environment. Cons In larger servers, it gives too many notifications. The interface can also be a bit difficult for new users unfamiliar with all the features. Review Source JJ Jamilia J. Music Instructor Fine Art Used the software for: I used a free trial ### "Discord review " January 30, 2025 5.0 My overall experience is great! I’m able to sign up for free classes and meet new like minded people. Pros It’s free and I’m able to connect with so many people. Cons I do not have any complaints about Discord at the moment. Review Source KN Kiril N. Developer Information Technology and Services Used the software for: Less than 6 months ### "Good choice for communities communication tool" February 9, 2025 4.0 Discord is great for community building and communication but can be distracting and resource-intensive. Pros Easy communication – Text, voice, and video in one place. Cons Can be distracting – Too many notifications and messages. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.