--- title: "Discord Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Discord the right Community solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/240238/Discord/reviews/" page_type: "reviews" language: "en" --- Discord 4.6 (542) [View alternatives](https://www.capterra.com/p/240238/Discord/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 8th, 2026 # Reviews of Discord Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews LV Luis V Account ExecutiveBroadcast Media, 51 - 200 employeesUsed the software for: More than 2 years. “It is especially helpful in cases of on-the-spot brainstorming or problem solving. But some more features, such as integration with email and more precise notifications would definitely make it better.“ June 6, 2026 JR Joe Felix R EntertainerEntertainment, Self-employedUsed the software for: More than 2 years. “There are a few things I'm not a fan of are the paid features. When you buy Nitro for roughly $10 a month, you get 2 server boosts for a server of your choosing, the ability to use Stickers/Emotes on any server, longer posts, and a 500mb upload limit. While these are good features, I'm not a fan of how it's locked behind a paywall when Discord is a free to use Application.“ October 3, 2025 AJ Aja Nurse J StudentHigher Education, Self-employedUsed the software for: More than 2 years. “I really like that past students who already completed the course are active in the channels and help us with materials, explanations, and tutoring.“ April 24, 2026 SJ Stephanie J AssistantEntertainment, Self-employedUsed the software for: More than 2 years. “they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about reporting somebody but it only works one way there's no other options and no other individuals willing to actually do the work that needs to be done.“ November 13, 2025 Kartik J Self-EmployedInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Its most appealing features are seamless communication with people from anywhere in the world, and media sharing adn storing across devices.“ March 10, 2025 PK Paul K PresidentReal Estate, Self-employedUsed the software for: More than 2 years. “Discord has slight customer support concerns, members of my organization have had their accounts breached and struggle to get swift and clear customer support.“ June 15, 2026 MW Meegan W EducatorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “I found servers that give users updates when a store drops new cards. If you're a gamer, Discord is a great site for you. If you have a weird hobby, I'm sure you can find a server that discusses it. “ October 7, 2024 AJ Aja Nurse J StudentHigher Education, Self-employedUsed the software for: More than 2 years. “Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is.“ April 24, 2026 ## Showing most helpful reviews Showing 1-25 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark B. Manager Retail Used the software for: 2+ years ### "Free and flexible" August 16, 2026 5.0 Discord has become the place my community actually lives. It replaced a group chat, a forum, and a voice call tool all at once, and after the initial setup it's needed almost no maintenance. Pros Discord makes real-time communication feel effortless. Voice quality is excellent and joining a call is a single click; no meeting links, no scheduling, you just drop into a channel and start talking. The server-and-channel structure keeps conversations organized by topic instead of everything piling into one thread, and roles and permissions let you control who sees what without much fuss. Screen sharing, video, and file sharing are all built in and reliable. It's also genuinely fun to use: custom emoji, threads, pinned messages, and a huge library of bots and integration mean you can shape a server around exactly how your group works. And the core product is free, with Nitro adding polish rather than gating anything essential. Cons It can get noisy fast. Once you're in more than a handful of servers, notifications and unread badges become a full-time job to manage, and the default settings don't help. Support is largely self-serve, and moderating a large server takes real effort and third-party bots to do well. Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: 2+ years ### "Discord: The Best Casual Communication App" September 25, 2025 5.0 Discord overall is a great software that I use every single day to connect with friends and do small collaborative projects. I recommend it to anyone with more casual needs and does not require enterprise level software and security. In terms of pure communication and features available, Discord perform far better than MS Teams, Zoom, or Skype. Best of all its completely free for most uses cases, and for those looking for extra features and personalization Discord Nitro is not a bad value for the money. Pros Discord is very easy to navigate and has a user interface that is intuitive and well-designed. It also has a lot of personalization that makes collaboration both personalized and responsive. The audio is always loud and clear, and it is ideal for informal conversations as well as meetings with teams. I really enjoy the ability to have group servers where you can organize channels by different topics or projects. Aside from that, sharing of files, images, and other documents is a breeze directly in chat, and collaboration is a breeze. In terms of Value of money 90% of Discord is completely free. The payed version Discord Nitro is not too expensive at $10. It provides more personalization, and larger file transfer sizes, but for pure communication is not required at all. Cons One drawback is that it is less dependable for private conversations due to the absence of robust security features or end-to-end encryption. Additionally, Discord isn't really made for business or professional use, so it doesn't fit in well at work. Another problem is that anyone can message you and search for your username, which raises security and privacy concerns. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Easier to make spontaneous discussions and much better structure in being able to make servers with different roles and section for different type of content Review Source VD Void D. Freelance Artist Graphic Design Used the software for: 2+ years ### "Discord Review" July 10, 2025 3.0 Overall it's still a program that I use every day, however that is more due to the lack of real competitors than loyalty. It used to be a program I loved, but it feels like every year it gets worse. Pros Discord is widely used so most clients and collaborators I need to speak with already have accounts. It has all the basic functions I need for communication - direct messaging, calls, group messaging, file sending, and a great server system. Cons The program has so many issues and glitches, in particular the mobile version. The devs regularly make updates to the program that don't make much sense, while neglecting real issues. The addition of an integrated AI that cannot be removed or opted out of also makes it very frustrating to use as an artist. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Skype had long since fallen out of popular use, and didn't have a lot of features that Discord did. Review Source PK Paul K. President Real Estate Used the software for: 2+ years ### "Discord - Collaboration Central!" June 15, 2026 5.0 Pros Discord is an excellent solution for team messaging and collaboration. It has an a number of great features to make remote work seamless and is incredibly easy to use at a great price point. Cons Discord has slight customer support concerns, members of my organization have had their accounts breached and struggle to get swift and clear customer support. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Discord Discord has more features and is a cheaper solution. Review Source DG Damian G. CEO CTO Computer Software Used the software for: 2+ years ### "Best Caviour " February 28, 2026 5.0 Pros Easy of use, a lot of possibilities to use it, from just creating community to just work envirement. Cons For me useless monetization like animated avatars, backgrounds etc. i get they need to finance it somehow and maybe just im not a target. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams are just work env. needed something to fullfill more places Review Source VR Verified Reviewer Self-Employed Information Technology and Services Used the software for: 2+ years ### "User review of Discord" March 10, 2025 5.0 On an overall basis, Discord has been useful for me most of the times. Pros I like everything about Discord. Its most appealing features are seamless communication with people from anywhere in the world, and media sharing adn storing across devices. Cons Some features are sometimes found to be buggy when a new update is rolled out. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Discord is simply much better with all the features that it provides. Review Source Eric P. CEO Information Technology and Services Used the software for: 1-2 years ### "Discord for team communication" March 31, 2025 5.0 We rely on Discord for team communications. Its been wonderful. Pros Team collaboration, video chats and ability to create channels. Cons Keeps prompting me to switch audio devices, but I can simply dismiss this dialog. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) A better team collaboration solution with grouping, permissions and channels. Review Source Dian Lucy A. Admin Recruitment Information Technology and Services Used the software for: 2+ years ### "Very great app!" August 18, 2026 5.0 This is my 8th year using Discord, and through this app I've met so many different people from all over the world. It's so fascinating. Previously i only use this for community purposes, but my work also uses this as our main communication platform, and it works great! Pros I never have a mod or admin role, but as a regular user, it's so easy to use! It was fun to have a GIF and a reaction button in the chat. It's free too. Cons The voice channel sometimes laggy, be it the voice or the screensharing. Even when my connection is good. Review Source Albina S. IT Trainee Information Technology and Services Used the software for: 1-2 years ### "My Go-To Platform for Online Communities" August 6, 2026 4.0 I've had a good experience with Discord overall. It's one of the apps I keep coming back to because it helps me stay connected with people and makes it easy to be part of communities that interest me. It's been genuinely useful in my daily life. Pros I like how Discord lets me be part of different communities based on my interests. Instead of just messaging people, I can learn from others, ask questions, and join discussions whenever I want. It feels more like a community than just a chatting app. Cons The only downside for me is that Discord can be a little confusing when you're new to it. There are a lot of features, servers, and settings, so it takes some time to understand how everything works. Once you get used to it, though, it's much easier to navigate. Review Source AJ Alex J. Systems Engineer Biotechnology Used the software for: 2+ years ### "One of the best messaging apps that continues to impress me" August 31, 2026 5.0 I've been using Discord since it first came around and the amount of work and development that has gone into it has truly molded it into a team collab giant and an actual competitor to its competition. I'm always excited to see what they bring out next. Pros Discord has been one of the greatest messaging apps to come around in the last 20 years. Not only has it revolutionized communication between gamers but also expanded to the professional world as well. Cons The ease of use and interface of Discord is by far the best out of all the messaging apps. Being able to create a server in a matter of seconds and manage it with really no experience in running one, just goes to show you how good this app is. Review Source Harsh L. SEO Executive Education Management Used the software for: 6-12 months ### "Discord is an amazing platform " January 1, 2025 5.0 Before this, I used Slack; Discord is way better than Slack. These features include strong privacy control, screen sharing, high-quality voice, and video. All these things make Discord the best. Pros Discord is a perfect platform to communicate with employees. There are many things that I like the most in Discord that are: - User-Friendly Interface - High-Quality Voice & Video Chat - Organized Text Channels - Cross-Platform Support - Screen Sharing - Free Core Features - Strong Privacy Controls Cons Beginners can face some issues while using Discord, like a little complex Setup for Beginners. In Public Servers, privacy is a big concern. Sometimes Frequent Updates Disrupt Workflow Overall, it's a very good platform. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) The interface is little confusing and the voice chat quality is not good Review Source JFR Joe Felix R. Entertainer Entertainment Used the software for: 2+ years ### "Discord. A perfect little utopia for online messaging. " October 3, 2025 5.0 Overall my experience with Discord is an excellent one. It's become an important part of my day to day life. I do roleplaying on a server I created for me and my Husband. I use it for a server for a Fan Dub Project. You really can do anything with Discord. It's an ideal way to stay in touch with all of your friends no matter how far apart you are. Pros Discord is a gateway to infinite possibilities. There are literally thousands upon thousands of servers you can join with the Program being the center point of it all. I guarentee you there a server for anything and everything you have interest in. Gaming, Sports, Music, there's a server for that. This truly is the spiritual successor to instant messaging! You can link up your social media. You can link up your email. Discord offers support to those in need AND it's easy to use. All of this is completely free! You don't have to pay anything to use Discord! Cons There are a few things I'm not a fan of are the paid features. When you buy Nitro for roughly $10 a month, you get 2 server boosts for a server of your choosing, the ability to use Stickers/Emotes on any server, longer posts, and a 500mb upload limit. While these are good features, I'm not a fan of how it's locked behind a paywall when Discord is a free to use Application. Another issue I have is while there is Discord Support should something go wrong, in the amount of time it takes Support to respond, the issue you're having may very well already be resolved. Not exactly ideal if someone is raiding your server or harassing you in DMs. Review Source WK Will K. Officer Food Production Used the software for: 2+ years ### "Great vc and lobby software" October 16, 2025 5.0 Pros Free, easy to use, lots of features available. Accessible and user friendly with some really good options for all users Cons There's not much to dislike, but the partnerships they force upon your UI is quite intrusive even though you can remove them Review Source PB Perry B. Dad Think Tanks Used the software for: I used a free trial ### "Discord is dangerous" September 18, 2025 1.0 Scary. For adults only and even then young adults are being damaged by the chat content..we are breeding a hate filled population from this site. Pros Advanced gaming. If this technology existed in my youth and young adult life, id lose touch with reality given the totallity of it consuming my everyday existence. Cons Chat rooms filled with inappropriate content for minors. Get your kids off of this site! FBI is looking into leftwing groups spreading violence on this site. Review Source PR Priam R. Student Financial Services Used the software for: 2+ years ### "If you want to build a community, this is the platform for you." January 17, 2025 4.0 It is a great app for building and engaging with a community and being productive at the same time. There is no dearth of features to improve engagement with your audience be it in chats or the voice channels. The change in usability due to frequent updates can take some time to get used to but functionality of essential features is not hampered by this. Pros I like the ability to segregate topics into different channels for discussing various topics separately. It avoids confusion having different conversations with the same group of people. Cons Lack of support for new features. New features are frequent in Discord and often influence the way you use the app, adapting to these changes takes time which can be reduced if there was more support through videos on changes being made in every update. Review Source PSA P S A. Operations and project management intern Automotive Used the software for: 2+ years ### "The Perfect Communication Software But locked behind Nitro" February 20, 2025 3.0 Great software but to completely experience it, we need to buy nitro Pros Personally the ui seems to look really great and communication is easier Cons I hate it how much pay-to-experience features are there.. low fps streams, file upload limit,even some emojis are gatekept Review Source VR Verified Reviewer Professional Gamer Entertainment Used the software for: 2+ years ### "A Great community development tool for many fields" February 4, 2025 5.0 Overall I havr enjoyed my time using Discord to create, join and manage servers Pros The application is amazingly simple to use and available on multiple operating systems Cons There are some features you can only access as a paid tear member or as a community which would be nice to use in the free version Review Source AT Aji T. Barista Hospitality Used the software for: 2+ years ### "Discover discord " March 12, 2025 5.0 Very fun and easy too use anything is possible through it Pros That I can call and text friends for free Cons That it can be a limited experience on file sizes Review Source MW Margaret W. Student Alternative Medicine Used the software for: 1-2 years ### "Anonymous Chatting and Play" March 6, 2025 4.0 I use it mainly for school. I have tried to join other groups but find the lack of personal connection kind of weird. Pros It has a lot of people on it so easy to start groups at college or based on personal interest Cons It seems like there are a lot of paywalls and limited ability to explore groups outside of your personal social sphere Review Source HS Hannah S. Call center rep Outsourcing/Offshoring Used the software for: Less than 6 months ### "Discord for messenger " February 12, 2025 4.0 It is a nice messaging system and great for work Pros It is very easy to join and see channels. Cons It needs sometime for one to adjust to using the it and finding messages. Review Source SR Steven R. Project Responsible Automotive Used the software for: 2+ years ### "Review - Discord" January 20, 2025 5.0 Pros Clearly this is the best vocal chat application. This is 2 applications in one a social media and a conversation app. Cons If you are in too much group the way to change group is not super easy and the app on the phone is not optimize in terms of access to all functions. Review Source CB Cynthia B. Client Care Representative Professional Training & Coaching Used the software for: 2+ years ### "For both the Manager and the Gamer" December 27, 2024 5.0 Have been an user for years for personal and work purposes, it’s great for both gaming and managing events Pros Ease of use to manage teams during events Cons Notifications for specific channels could be improved. Also, when using video functions, there’s no Picture in Picture that’s comfortable Review Source SB Stephan B. Digital Marketing Manager Sporting Goods Used the software for: 2+ years ### "A Different Kind of Social Network With Limitless Potential" January 14, 2025 5.0 Provides a direct line of communication to people, it's the perfect blend of benefits of social media and email. Pros Total control over your community, space, and users. Cons Onboarding and setting up a server is a bit of a learning curve. Review Source MG Mario G. Safety Entertainment Used the software for: Less than 6 months ### "Bad experience " April 22, 2025 1.0 Not worth using or joining when you aee not told what $30 charges were for and why Pros Charged me with telling me for what, do not recommend this to anyone who is even thinking of using it Cons $30 automatic charges were added as soon as i was done with my information i put Review Source EA Elise A. Patient Navigator Non-Profit Organization Management Used the software for: 2+ years ### "Endless Opportunity for Large Team Collaboration" November 6, 2024 5.0 Discord has been extremely helpful in remote work within my company, which came as a big surprise to me originally. We use it daily for everything from quick conversation to more in-depth team meetings. Pros Discord has everything I can think of when it comes to team collaboration. I love the ability to have unlimited group chats, unlimited servers for the purpose of holding meetings, pinning messages, and tagging members. Cons There have been issues in the past trying to make the notifications work for the mobile phone. It has worked best on a desktop/laptop. Review Source Similar Products Featured