# Discord Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Discord the right Community solution for you? Explore 538 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/240238/Discord/reviews/ --- Discord 4.6 (538) [View alternatives](https://www.capterra.com/p/240238/Discord/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Discord Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews LV Luis V Account ExecutiveBroadcast Media, 51 - 200 employeesUsed the software for: More than 2 years. “It is especially helpful in cases of on-the-spot brainstorming or problem solving. But some more features, such as integration with email and more precise notifications would definitely make it better.“ June 6, 2026 JR Joe Felix R EntertainerEntertainment, Self-employedUsed the software for: More than 2 years. “There are a few things I'm not a fan of are the paid features. When you buy Nitro for roughly $10 a month, you get 2 server boosts for a server of your choosing, the ability to use Stickers/Emotes on any server, longer posts, and a 500mb upload limit. While these are good features, I'm not a fan of how it's locked behind a paywall when Discord is a free to use Application.“ October 3, 2025 DK David K Head of CommunityMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “It’s a very good program because it’s complete with everything needed for effective collaboration: direct messaging, calls, group messaging, file sending and an excellent server system.“ July 28, 2025 SJ Stephanie J AssistantEntertainment, Self-employedUsed the software for: More than 2 years. “they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about reporting somebody but it only works one way there's no other options and no other individuals willing to actually do the work that needs to be done.“ November 13, 2025 AJ Aja Nurse J StudentHigher Education, Self-employedUsed the software for: More than 2 years. “I really like that past students who already completed the course are active in the channels and help us with materials, explanations, and tutoring.“ April 24, 2026 PK Paul K PresidentReal Estate, Self-employedUsed the software for: More than 2 years. “Discord has slight customer support concerns, members of my organization have had their accounts breached and struggle to get swift and clear customer support.“ June 15, 2026 Kartik J Self-EmployedInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Its most appealing features are seamless communication with people from anywhere in the world, and media sharing adn storing across devices.“ March 10, 2025 AJ Aja Nurse J StudentHigher Education, Self-employedUsed the software for: More than 2 years. “Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is.“ April 24, 2026 ## Showing most helpful reviews Showing 1-25 of 538 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew M. Owner Computer Software Used the software for: 2+ years ### "Great Community Chat tool" May 20, 2026 5.0 Pros Free chat/video with high quality admin controls for communities large and small. It just works for keeping connected with folks across the world Cons It's a bit complex to get started and some of the admin tooling is tricky to get right. And then there is the spam which is annoying, but Discord tries to help Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: 2+ years ### "Discord: The Best Casual Communication App" September 25, 2025 5.0 Discord overall is a great software that I use every single day to connect with friends and do small collaborative projects. I recommend it to anyone with more casual needs and does not require enterprise level software and security. In terms of pure communication and features available, Discord perform far better than MS Teams, Zoom, or Skype. Best of all its completely free for most uses cases, and for those looking for extra features and personalization Discord Nitro is not a bad value for the money. Pros Discord is very easy to navigate and has a user interface that is intuitive and well-designed. It also has a lot of personalization that makes collaboration both personalized and responsive. The audio is always loud and clear, and it is ideal for informal conversations as well as meetings with teams. I really enjoy the ability to have group servers where you can organize channels by different topics or projects. Aside from that, sharing of files, images, and other documents is a breeze directly in chat, and collaboration is a breeze. In terms of Value of money 90% of Discord is completely free. The payed version Discord Nitro is not too expensive at $10. It provides more personalization, and larger file transfer sizes, but for pure communication is not required at all. Cons One drawback is that it is less dependable for private conversations due to the absence of robust security features or end-to-end encryption. Additionally, Discord isn't really made for business or professional use, so it doesn't fit in well at work. Another problem is that anyone can message you and search for your username, which raises security and privacy concerns. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Easier to make spontaneous discussions and much better structure in being able to make servers with different roles and section for different type of content Review Source PK Paul K. President Real Estate Used the software for: 2+ years ### "Discord - Collaboration Central!" June 15, 2026 5.0 Pros Discord is an excellent solution for team messaging and collaboration. It has an a number of great features to make remote work seamless and is incredibly easy to use at a great price point. Cons Discord has slight customer support concerns, members of my organization have had their accounts breached and struggle to get swift and clear customer support. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Discord Discord has more features and is a cheaper solution. Review Source VD Void D. Freelance Artist Graphic Design Used the software for: 2+ years ### "Discord Review" July 10, 2025 3.0 Overall it's still a program that I use every day, however that is more due to the lack of real competitors than loyalty. It used to be a program I loved, but it feels like every year it gets worse. Pros Discord is widely used so most clients and collaborators I need to speak with already have accounts. It has all the basic functions I need for communication - direct messaging, calls, group messaging, file sending, and a great server system. Cons The program has so many issues and glitches, in particular the mobile version. The devs regularly make updates to the program that don't make much sense, while neglecting real issues. The addition of an integrated AI that cannot be removed or opted out of also makes it very frustrating to use as an artist. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Skype had long since fallen out of popular use, and didn't have a lot of features that Discord did. Review Source VR Verified Reviewer Student Higher Education Used the software for: 2+ years ### "My Go‑To Platform for Course Help at Concordia" April 24, 2026 5.0 My overall experience with Discord has been very positive. I use it at Concordia University to access my student union’s server, join the channels for each of my courses, and stay connected with other students. I really like that past students who already completed the course are active in the channels and help us with materials, explanations, and tutoring. Everything—discussions, files, group chats, and support—is organized in one place, so it makes studying and interacting with my peers much easier. Overall, Discord has been a reliable and convenient platform for communication and academic support. Pros What I like most about Discord is how easy it makes it for me to connect with other students at Concordia University. I can access my student union’s server, join the channels for each course, and get help from past students who already completed the class. I really like that everything—materials, discussions, tutoring, and group chats—is all in one place, so I never feel lost or disconnected. It makes studying and interacting with my peers a lot easier and more organized. Cons What I liked least about Discord is that sometimes the notifications can get overwhelming, especially when multiple course channels are active at the same time. If I’m not checking often, important messages can get buried under all the other conversations. Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is. Review Source DG Damian G. CEO CTO Computer Software Used the software for: 2+ years ### "Best Caviour " February 28, 2026 5.0 Pros Easy of use, a lot of possibilities to use it, from just creating community to just work envirement. Cons For me useless monetization like animated avatars, backgrounds etc. i get they need to finance it somehow and maybe just im not a target. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams are just work env. needed something to fullfill more places Review Source VR Verified Reviewer Self-Employed Information Technology and Services Used the software for: 2+ years ### "User review of Discord" March 10, 2025 5.0 On an overall basis, Discord has been useful for me most of the times. Pros I like everything about Discord. Its most appealing features are seamless communication with people from anywhere in the world, and media sharing adn storing across devices. Cons Some features are sometimes found to be buggy when a new update is rolled out. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Discord is simply much better with all the features that it provides. Review Source Eric P. CEO Information Technology and Services Used the software for: 1-2 years ### "Discord for team communication" March 31, 2025 5.0 We rely on Discord for team communications. Its been wonderful. Pros Team collaboration, video chats and ability to create channels. Cons Keeps prompting me to switch audio devices, but I can simply dismiss this dialog. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) A better team collaboration solution with grouping, permissions and channels. Review Source Harsh L. SEO Executive Education Management Used the software for: 6-12 months ### "Discord is an amazing platform " January 1, 2025 5.0 Before this, I used Slack; Discord is way better than Slack. These features include strong privacy control, screen sharing, high-quality voice, and video. All these things make Discord the best. Pros Discord is a perfect platform to communicate with employees. There are many things that I like the most in Discord that are: - User-Friendly Interface - High-Quality Voice & Video Chat - Organized Text Channels - Cross-Platform Support - Screen Sharing - Free Core Features - Strong Privacy Controls Cons Beginners can face some issues while using Discord, like a little complex Setup for Beginners. In Public Servers, privacy is a big concern. Sometimes Frequent Updates Disrupt Workflow Overall, it's a very good platform. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) The interface is little confusing and the voice chat quality is not good Review Source LV Luis V. Account Executive Broadcast Media Used the software for: 2+ years ### "Great for team messaging, small tweaks needed." June 6, 2026 4.0 We have used Discord which is a dependable communication system that has boosted co-ordination among our sales team. It is especially helpful in cases of on-the-spot brainstorming or problem solving. But some more features, such as integration with email and more precise notifications would definitely make it better. As an intramural communications tool it is a good choice, but not a standalone tool for client communications. Pros For immediate communication with my sales team, Discord has been the place to go. Campaigns or station promotions can be created as dedicated channels to keep discussions organized, and the voice feature can be used for quick check-ins without having to schedule a formal meeting. I also like the fact that it's not too much to explain for new employees. The ability to customize with roles is a bonus to manage the access levels. Cons For me the most negative feature is it does not integrate with email seamlessly. When I'm communicating with clients I often have to copy-paste important information or approvals from discord to e-mail. This can also be overwhelming if you're on a lot of active notifications during busy promotion seasons, unless you're on the game and regularly muting the channels, which can be a bit tedious to handle. Review Source NH Nawal H. Director Education Management Used the software for: I used a free trial ### "Excellent Communication Platform for Gamers and Teenagers" July 3, 2025 5.0 It would be great if the free version allowed more than 2,000 words and supported larger video and image sharing sizes. Pros Discord is simple to use. It is straightforward and was the first resource teenage students turned to during the pandemic to join study groups and preferred it to Zoom. In addition to being the go to application for gamers. Cons The free version does not allow for more than 2000 words and the video and image size allowed to share is small. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Discord is more organized and allows for more support to gamers than WhatsApp. Review Source DS Daksh S. Software Developer Computer Software Used the software for: 6-12 months ### "Discord: A Game-Changer for Teamwork and Community Building" February 2, 2025 5.0 My overall experience with Discord has been positive. It’s an intuitive platform that makes communication easy for casual chats or professional collaboration. Pros Discord's real-time collaboration and seamless communication tools make team coordination easy. The ability to create channels and integrate bots enhances workflow and productivity. Cons Sometimes the notifications can be overwhelming, especially on busy servers. It can also be tricky to manage settings across different channels. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) It's not working properly. At Cognizant we are a big team to communicate, so it's lagging too much. Review Source VR Verified Reviewer Baker Food Production Used the software for: 1-2 years ### "it's great, and I love it a lot" August 5, 2025 5.0 It's easy to use and navigate, and I enjoy being able to collaborate with others and make new friends and connect with other people. Pros I like how I can talk to people and be apart of communities and have fun and connect with other people and just have a lot learn new things and collaborate with others! Cons I don't like how short the character limit is for my description/bio I wish it could be longer, so I can make it prettier, I also wish I could customize my profile without having to buy nitro Review Source VR Verified Reviewer Student Animation Used the software for: 2+ years ### "The best platform to chill out" July 19, 2025 5.0 Pros Free to use for the essential features. Easy to setup servers with channels and permissions. Call quality is good. Cons Too many customization options locked behind the expensive Nitro subscription. 100 server limit without nitro subscription. Rich presence can sometimes get stuck or be heavily delayed (eg. Crunchyroll). Review Source SR Sebastien R. CAD Designer Automotive Used the software for: 2+ years ### "Discord Review" April 28, 2025 5.0 I use Discord since 8 years and I really like it Pros I really like discord because you can personalize emoji, create your own channel to discuss with your friends and more. Cons The only limitation on the use of discord is the limit of 5Mo to share files with friends. They use this limit to the use of Nitro, a paid option. Review Source PSA P S A. Operations and project management intern Automotive Used the software for: 2+ years ### "The Perfect Communication Software But locked behind Nitro" February 20, 2025 3.0 Great software but to completely experience it, we need to buy nitro Pros Personally the ui seems to look really great and communication is easier Cons I hate it how much pay-to-experience features are there.. low fps streams, file upload limit,even some emojis are gatekept Review Source VR Verified Reviewer Musician and Music Producer Arts and Crafts Used the software for: 2+ years ### "Discord Review - Great Chat and Messaging, Poor Advanced Audio" December 24, 2024 5.0 Pros Easy to use, options to share files are easy, video streaming is great too for the most part. Cons Audio experience when sharing application audio is poor - frequent cracking and popping and needing to restart video streams. Poor integration with third party audio cards. Review Source KO Kathleen O. Myself Retail Used the software for: 6-12 months ### "Billing Until Death Do You Part" June 21, 2025 1.0 It is a good platform if you are using it. Way too expensive for what I wanted it for so it wasn't worth it for me. Pros Discord is great if you wish to have it for the rest of your life as it is IMPOSSIBLE to cancel subscriptions!! Cons Keep billing even after cancelled. I have tried for the last 3 months to cancel and stop billing. Now my account is disabled and I can't even log in but I am still getting billed. Review Source AA Akshaya A. COO Health, Wellness and Fitness Used the software for: 1-2 years ### "Discord is great for community building" June 11, 2025 3.0 Overall I like discord for personal use. I think it is a great software for building community, but I would not use it for work. Pros We like how community-oriented Discord is. Discord channels were a good way to keep organized, and supported multi-media uploads. Cons We were concerned about the security of messages and files shared on Discord. Discord was also not too commonly used by others in our network, so there was a learning curve whenever we onboarded new members. Review Source Kunal L. Councellor Education Management Used the software for: Less than 6 months ### "Discord: The All-in-One Chat Tool for Teams and Friends" January 23, 2025 5.0 My overall experience with Discord has been positive. It’s an easy-to-use platform that brings people together for casual conversations, gaming, or work-related discussions. Pros Discord improves team collaboration with seamless communication through text, voice, and video, making it easy to stay connected and organized. Its flexibility and real-time interaction give extra time and a good working environment. Cons In larger servers, it gives too many notifications. The interface can also be a bit difficult for new users unfamiliar with all the features. Review Source EA Elise A. Patient Navigator Non-Profit Organization Management Used the software for: 2+ years ### "Endless Opportunity for Large Team Collaboration" November 6, 2024 5.0 Discord has been extremely helpful in remote work within my company, which came as a big surprise to me originally. We use it daily for everything from quick conversation to more in-depth team meetings. Pros Discord has everything I can think of when it comes to team collaboration. I love the ability to have unlimited group chats, unlimited servers for the purpose of holding meetings, pinning messages, and tagging members. Cons There have been issues in the past trying to make the notifications work for the mobile phone. It has worked best on a desktop/laptop. Review Source AK Alexander K. Clinical counsellor Mental Health Care Used the software for: 2+ years ### "Connect with discord" October 30, 2024 4.0 I am not very tech savvy and often have trouble using different software programs. I did not have any problems using Discord and found it to be very straightforward and user friendly which I appreciated. I like connecting and mutually learning with like-minded people on the server Pros I love the fact that you can connect so easily with tons of people around the world who have the same interests as you. Cons I disliked that many of the servers were password protected/difficult to become part of. Review Source VH Vojtěch H. Lead Developer Computer Games Used the software for: 2+ years ### "Finding community and connection" November 1, 2024 5.0 Discord is different from other social media platforms; it feels like home to me. You meet people in servers, almost as if each server is a social event, and you can only message someone once you have their username. Of course, you can also find someone's username externally, but the way it’s set up feels natural and provides a level of protection. Discord isn't focused on posting photos or personal updates; it’s all about community. This aspect really resonates with me as an introvert. Pros I appreciate the unique concept behind Discord as a social media platform. I'm not referring to the user interface, but rather the overall vision of the platform. Cons Recently, I've been disappointed with the emphasis on paid plans, as Discord seems to promote them a bit too aggressively. The regular Nitro subscription feels too expensive for what it offers, and Nitro Basic, which I would consider paying for, lacks essential features like access to up to 200 servers. Review Source JJ Jamilia J. Music Instructor Fine Art Used the software for: I used a free trial ### "Discord review " January 30, 2025 5.0 My overall experience is great! I’m able to sign up for free classes and meet new like minded people. Pros It’s free and I’m able to connect with so many people. Cons I do not have any complaints about Discord at the moment. Review Source MG Mario G. Safety Entertainment Used the software for: Less than 6 months ### "Bad experience " April 22, 2025 1.0 Not worth using or joining when you aee not told what $30 charges were for and why Pros Charged me with telling me for what, do not recommend this to anyone who is even thinking of using it Cons $30 automatic charges were added as soon as i was done with my information i put Review Source Similar Products Featured ## Related categories [Community](https://www.capterra.com/community-software/)