# Discord Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Discord the right Community solution for you? Explore 537 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/240238/Discord/reviews

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Discord

4.6 (537)

[View alternatives](https://www.capterra.com/p/240238/Discord/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 8th, 2026

# Reviews of Discord

Ease of use

4.4

Customer Service

4.1

## Pros and Cons in Reviews

LV

Luis V

Account ExecutiveBroadcast Media, 51 - 200 employeesUsed the software for: More than 2 years.

“It is especially helpful in cases of on-the-spot brainstorming or problem solving. But some more features, such as integration with email and more precise notifications would definitely make it better.“

June 6, 2026

JR

Joe Felix R

EntertainerEntertainment, Self-employedUsed the software for: More than 2 years.

“There are a few things I'm not a fan of are the paid features. When you buy Nitro for roughly $10 a month, you get 2 server boosts for a server of your choosing, the ability to use Stickers/Emotes on any server, longer posts, and a 500mb upload limit. While these are good features, I'm not a fan of how it's locked behind a paywall when Discord is a free to use Application.“

October 3, 2025

DK

David K

Head of CommunityMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“It’s a very good program because it’s complete with everything needed for effective collaboration: direct messaging, calls, group messaging, file sending and an excellent server system.“

July 28, 2025

SJ

Stephanie J

AssistantEntertainment, Self-employedUsed the software for: More than 2 years.

“they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about reporting somebody but it only works one way there's no other options and no other individuals willing to actually do the work that needs to be done.“

November 13, 2025

AJ

Aja Nurse J

StudentHigher Education, Self-employedUsed the software for: More than 2 years.

“I really like that past students who already completed the course are active in the channels and help us with materials, explanations, and tutoring.“

April 24, 2026

AJ

Aja Nurse J

StudentHigher Education, Self-employedUsed the software for: More than 2 years.

“Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is.“

April 24, 2026

VT

Victoria T

UnemployedInsurance, Self-employedUsed the software for: More than 2 years.

“Can stream applications and screens super easily to multiple people and they can join or leave call whenever or multiple people streaming simultaneously .“

July 9, 2025

Nayana S

network engineerComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“Mainly i have a issue with the notification sounds, when we are in group chat with lot in active server overcome volume of notification. when we consider about the this need lot of performance and it affect to some old less powerful devices mostly it happen to me also once. and i think in here we need more privacy concerns because in here its not secure at all with harassment and i think this system need more security features .“

June 15, 2024

## Showing most helpful reviews

Showing 1-25 of 537 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrew M.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Great Community Chat tool"

May 20, 2026

5.0

Pros

Free chat/video with high quality admin controls for communities large and small. It just works for keeping connected with folks across the world

Cons

It's a bit complex to get started and some of the admin tooling is tricky to get right. And then there is the spam which is annoying, but Discord tries to help

Review Source

VR

Verified Reviewer  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Discord: The Best Casual Communication App"

September 25, 2025

5.0

Discord overall is a great software that I use every single day to connect with friends and do small collaborative projects. I recommend it to anyone with more casual needs and does not require enterprise level software and security. In terms of pure communication and features available, Discord perform far better than MS Teams, Zoom, or Skype. Best of all its completely free for most uses cases, and for those looking for extra features and personalization Discord Nitro is not a bad value for the money.

Pros

Discord is very easy to navigate and has a user interface that is intuitive and well-designed. It also has a lot of personalization that makes collaboration both personalized and responsive. The audio is always loud and clear, and it is ideal for informal conversations as well as meetings with teams. I really enjoy the ability to have group servers where you can organize channels by different topics or projects. Aside from that, sharing of files, images, and other documents is a breeze directly in chat, and collaboration is a breeze. In terms of Value of money 90% of Discord is completely free. The payed version Discord Nitro is not too expensive at $10. It provides more personalization, and larger file transfer sizes, but for pure communication is not required at all.

Cons

One drawback is that it is less dependable for private conversations due to the absence of robust security features or end-to-end encryption. Additionally, Discord isn't really made for business or professional use, so it doesn't fit in well at work. Another problem is that anyone can message you and search for your username, which raises security and privacy concerns.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Easier to make spontaneous discussions and much better structure in being able to make servers with different roles and section for different type of content

Review Source

VR

Verified Reviewer  
Student  
Higher Education  
Used the software for: 2+ years

### "My Go‑To Platform for Course Help at Concordia"

April 24, 2026

5.0

My overall experience with Discord has been very positive. I use it at Concordia University to access my student union’s server, join the channels for each of my courses, and stay connected with other students. I really like that past students who already completed the course are active in the channels and help us with materials, explanations, and tutoring. Everything—discussions, files, group chats, and support—is organized in one place, so it makes studying and interacting with my peers much easier. Overall, Discord has been a reliable and convenient platform for communication and academic support.

Pros

What I like most about Discord is how easy it makes it for me to connect with other students at Concordia University. I can access my student union’s server, join the channels for each course, and get help from past students who already completed the class. I really like that everything—materials, discussions, tutoring, and group chats—is all in one place, so I never feel lost or disconnected. It makes studying and interacting with my peers a lot easier and more organized.

Cons

What I liked least about Discord is that sometimes the notifications can get overwhelming, especially when multiple course channels are active at the same time. If I’m not checking often, important messages can get buried under all the other conversations. Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is.

Review Source

VD

Void D.  
Freelance Artist  
Graphic Design  
Used the software for: 2+ years

### "Discord Review"

July 10, 2025

3.0

Overall it's still a program that I use every day, however that is more due to the lack of real competitors than loyalty. It used to be a program I loved, but it feels like every year it gets worse.

Pros

Discord is widely used so most clients and collaborators I need to speak with already have accounts. It has all the basic functions I need for communication - direct messaging, calls, group messaging, file sending, and a great server system.

Cons

The program has so many issues and glitches, in particular the mobile version. The devs regularly make updates to the program that don't make much sense, while neglecting real issues. The addition of an integrated AI that cannot be removed or opted out of also makes it very frustrating to use as an artist.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Skype had long since fallen out of popular use, and didn't have a lot of features that Discord did.

Review Source

DG

Damian G.  
CEO CTO  
Computer Software  
Used the software for: 2+ years

### "Best Caviour "

February 28, 2026

5.0

Pros

Easy of use, a lot of possibilities to use it, from just creating community to just work envirement.

Cons

For me useless monetization like animated avatars, backgrounds etc. i get they need to finance it somehow and maybe just im not a target.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Teams are just work env. needed something to fullfill more places

Review Source

OT

Octavia T.  
Designer  
Design  
Used the software for: 2+ years

### "Good for Collaborating"

August 6, 2025

4.0

I’ve had an overall good experience using discord for group messaging and private messaging. It’s been helpful for collaborating.

Pros

Discord allows a person to create a server or group chat with automated features. It allows for organized team collaboration. The private channels in servers allow you to customize who can view what and easily allow certain branches of a company or group to see specific content. It is a free platform.

Cons

You cannot make servers fully private, while they are invite only the links can be guessed. There has been connectivity issues. The moderation team on discord can be difficult to work with.

Switched from

[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

It was a simpler product. Skype did not have as clean of a layout.

Review Source

VR

Verified Reviewer  
Self-Employed  
Information Technology and Services  
Used the software for: 2+ years

### "User review of Discord"

March 10, 2025

5.0

On an overall basis, Discord has been useful for me most of the times.

Pros

I like everything about Discord. Its most appealing features are seamless communication with people from anywhere in the world, and media sharing adn storing across devices.

Cons

Some features are sometimes found to be buggy when a new update is rolled out.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Discord is simply much better with all the features that it provides.

Review Source

Eric P.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Discord for team communication"

March 31, 2025

5.0

We rely on Discord for team communications. Its been wonderful.

Pros

Team collaboration, video chats and ability to create channels.

Cons

Keeps prompting me to switch audio devices, but I can simply dismiss this dialog.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

A better team collaboration solution with grouping, permissions and channels.

Review Source

Harsh L.  
SEO Executive  
Education Management  
Used the software for: 6-12 months

### "Discord is an amazing platform "

January 1, 2025

5.0

Before this, I used Slack; Discord is way better than Slack. These features include strong privacy control, screen sharing, high-quality voice, and video. All these things make Discord the best.

Pros

Discord is a perfect platform to communicate with employees. There are many things that I like the most in Discord that are: - User-Friendly Interface - High-Quality Voice & Video Chat - Organized Text Channels - Cross-Platform Support - Screen Sharing - Free Core Features - Strong Privacy Controls

Cons

Beginners can face some issues while using Discord, like a little complex Setup for Beginners. In Public Servers, privacy is a big concern. Sometimes Frequent Updates Disrupt Workflow Overall, it's a very good platform.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

The interface is little confusing and the voice chat quality is not good

Review Source

MMJ

Medina- Maldonado J.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "My experience on Discord "

April 22, 2026

5.0

Discord is very good for communication and collaboration with other people. It has many interesting features that make it attractive to use. I have been using discord for the past 4 years.

Pros

Discord is very good to communicate and collaborate with people around the world. I like the fact that it is easy to navigate. The availability of tagging is great. It’s customer support team is great.

Cons

Discord can be find Overwhelming especially for new users. Also there is need for subscription to have access to some interesting features.

Review Source

DS

Daksh S.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Discord: A Game-Changer for Teamwork and Community Building"

February 2, 2025

5.0

My overall experience with Discord has been positive. It’s an intuitive platform that makes communication easy for casual chats or professional collaboration.

Pros

Discord's real-time collaboration and seamless communication tools make team coordination easy. The ability to create channels and integrate bots enhances workflow and productivity.

Cons

Sometimes the notifications can be overwhelming, especially on busy servers. It can also be tricky to manage settings across different channels.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

It's not working properly. At Cognizant we are a big team to communicate, so it's lagging too much.

Review Source

TH

Trae H.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Discord for work and personal"

October 29, 2024

4.0

discord has been a huge part of communication both in my personal and work life

Pros

integrations, gifs, channels, and voice chats.. allowing for a variety of different topics to be communicated about

Cons

Pricing and monetization, mobile ui changes

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

discord provided a variety of options that other software just did not have

Review Source

VR

Verified Reviewer  
Sales Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Making a world away feel not so far."

July 7, 2025

5.0

I used Discord for over a year during a long-distance relationship, and it worked surprisingly well. Being able to jump in or out of a call is amazing and being able to share screens or watch things together helped us feel more connected despite the distance.

Pros

I really like the way Discord organizes conversations into channels. It makes it easy to navigate, stay on topic, and connect with different groups all in one place.

Cons

There are occasional connection issues or crashes, especially when switching between devices or using certain features like voice and video calls. Notifications don’t always sync properly across platforms, which can make it easy to miss messages. These bugs don’t happen all the time, but when they do, they can interrupt the flow of communication and make the experience a little frustrating. I’d love to see these technical issues improved for smoother, more reliable performance.

Review Source

PR

Priam R.  
Student  
Financial Services  
Used the software for: 2+ years

### "If you want to build a community, this is the platform for you."

January 17, 2025

4.0

It is a great app for building and engaging with a community and being productive at the same time. There is no dearth of features to improve engagement with your audience be it in chats or the voice channels. The change in usability due to frequent updates can take some time to get used to but functionality of essential features is not hampered by this.

Pros

I like the ability to segregate topics into different channels for discussing various topics separately. It avoids confusion having different conversations with the same group of people.

Cons

Lack of support for new features. New features are frequent in Discord and often influence the way you use the app, adapting to these changes takes time which can be reduced if there was more support through videos on changes being made in every update.

Review Source

VR

Verified Reviewer  
Professional Gamer  
Entertainment  
Used the software for: 2+ years

### "A Great community development tool for many fields"

February 4, 2025

5.0

Overall I havr enjoyed my time using Discord to create, join and manage servers

Pros

The application is amazingly simple to use and available on multiple operating systems

Cons

There are some features you can only access as a paid tear member or as a community which would be nice to use in the free version

Review Source

VR

Verified Reviewer  
Musician and Music Producer  
Arts and Crafts  
Used the software for: 2+ years

### "Discord Review - Great Chat and Messaging, Poor Advanced Audio"

December 24, 2024

5.0

Pros

Easy to use, options to share files are easy, video streaming is great too for the most part.

Cons

Audio experience when sharing application audio is poor - frequent cracking and popping and needing to restart video streams. Poor integration with third party audio cards.

Review Source

VR

Verified Reviewer  
Development  
Computer Software  
Used the software for: 2+ years

### "Review of Discord"

March 10, 2025

5.0

In other words, awesome, it is best for video calling and collaborative work.

Pros

Videe calling for long hours, without any packet loss is the best thing to experience.

Cons

Notification sometimes distracts me, but everything is superb.

Review Source

HS

Hussein S.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect for gamers"

April 8, 2025

5.0

Pros

The simplicity and portability of using this app

Cons

I wish it was accessible via carplay in the vehicle

Review Source

VR

Verified Reviewer  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Discord Review "

February 5, 2025

5.0

Pros

being able to join or invite into different types of groups that enables you to interact with people

Cons

the ui of the software is not that good and can be a bit confusing

Review Source

AK

Alexander K.  
Clinical counsellor  
Mental Health Care  
Used the software for: 2+ years

### "Connect with discord"

October 30, 2024

4.0

I am not very tech savvy and often have trouble using different software programs. I did not have any problems using Discord and found it to be very straightforward and user friendly which I appreciated. I like connecting and mutually learning with like-minded people on the server

Pros

I love the fact that you can connect so easily with tons of people around the world who have the same interests as you.

Cons

I disliked that many of the servers were password protected/difficult to become part of.

Review Source

SB

Stephan B.  
Digital Marketing Manager  
Sporting Goods  
Used the software for: 2+ years

### "A Different Kind of Social Network With Limitless Potential"

January 14, 2025

5.0

Provides a direct line of communication to people, it's the perfect blend of benefits of social media and email.

Pros

Total control over your community, space, and users.

Cons

Onboarding and setting up a server is a bit of a learning curve.

Review Source

AA

Akshaya A.  
COO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Discord is great for community building"

June 11, 2025

3.0

Overall I like discord for personal use. I think it is a great software for building community, but I would not use it for work.

Pros

We like how community-oriented Discord is. Discord channels were a good way to keep organized, and supported multi-media uploads.

Cons

We were concerned about the security of messages and files shared on Discord. Discord was also not too commonly used by others in our network, so there was a learning curve whenever we onboarded new members.

Review Source

HS

Hannah S.  
Call center rep  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Discord for messenger "

February 12, 2025

4.0

It is a nice messaging system and great for work

Pros

It is very easy to join and see channels.

Cons

It needs sometime for one to adjust to using the it and finding messages.

Review Source

RP

Rekha P.  
Seo Executive  
Education Management  
Used the software for: Less than 6 months

### "Discord is the best for team communication "

February 5, 2025

5.0

Overall, my experience with Discord has been positive. It's a great platform for connecting with friends, communities, and like-minded people, whether for gaming, study groups, or casual chats. The voice, video, and text integration is also very smooth.

Pros

Discord offers seamless communication with both text and voice channels, making it perfect for gaming and casual chats. The community features, like servers and customizations, make it feel personal and interactive. Amazing for team communication.

Cons

I find that Discord can be overwhelming with notifications, especially when managing multiple servers or also when I am in meeting.

Review Source

cW

cynthia W.  
General manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Good product"

February 26, 2025

4.0

Overall all its a decent product. Could be a little more user friendly. Had a hard time figuring out how to turn off the notifications.

Pros

That you can bring a bunch of people together in one place.

Cons

It was a little hard to figure out at first.

Review Source

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