# Discord Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Discord Software - reviews, pricing plans, popular comparisons to other Community products and more. Source: https://www.capterra.com/p/240238/Discord --- # Discord Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Discord ## What is Discord? Discord is a communication platform that makes it possible to maintain public or private communities where users can chat by video, audio, and text. Discord communities are organized using channels and roles, which allows the moderating of conversations, granting of differentiated access to some users, and defining a series of settings, such as the volume of audio messages shared by each participant and the integration of bots to automate content. ## What is Discord used for? [Community](https://www.capterra.com/community-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 537 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Versatile real-time communication Vibrant global gaming hub Restrictive file sharing limits Unresponsive customer assistance Starting price $9.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Community / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Discord?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://discord.com/&name=Discord) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Discord 4.6 (537) VS. [4.7 (24,121)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $9.99 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (537) Ease Of Use 4.6 (11,027) Value For Money 4.5 (386) Value For Money 4.5 (6,761) Customer Service 4.1 (345) Customer Service 4.4 (6,514) ## Discord alternatives [4.6 (5,256)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,050)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,425)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [View all alternatives](https://www.capterra.com/p/240238/Discord/alternatives/) ## FAQs about Discord Overview ### What problems does Discord solve? Discord solves fragmented communication, scattered community discussions, and slow coordination by combining text channels, voice, video, screen sharing, and file sharing in one organized server. Gaming communities, remote teams, developers, educators, support staff, and client-facing agencies use it to manage discussions, troubleshoot live, share updates, and coordinate across time zones. Answer based on 298 reviews Overview ### Which roles and teams benefit most from Discord? Discord is most used by students, developers, creative professionals, and small-business leaders who need fast, informal communication. Student groups use it for study sessions and community building, developers for project collaboration, designers and streamers for feedback and audience engagement, and founders, owners, and managers for team coordination and quick decisions. Answer based on 537 reviews Overview ### What company size and industries is Discord built for? Discord is built for small businesses managing organized communities, with 78% of reviewers from small companies and Information Technology and Services and Computer Software tied as the top industries at 9% each. It also sees use in Education Management at 5%, primarily for instant messaging and chat. Answer based on 537 reviews Features and Usability ### What are the key features of Discord? Discord includes core communication features like text chat, voice channels, video calls, and screen sharing, plus differentiators such as servers with organized channels, roles and permissions, moderation tools, and community forums. Reviewers most often highlight server organization, channel management, and real-time group communication for communities and teams. Answer based on 142 reviews Integrations ### Which third-party tools and platforms does Discord integrate with? Discord integrates with YouTube, GitHub, Steam, Patreon, Zapier, Jira, Bitbucket, and Google Calendar. Reviewer mentions also point to Twitter/X and Replit. Overall, Discord supports more than 20 integrations across content sharing, developer workflows, gaming, automation, and scheduling, covering common community and team use cases. Answer based on 55 reviews Getting Started and Support ### How easy is it to onboard and train a team on Discord? Discord is fairly quick for everyday users to pick up for chat, voice, and channels, especially those familiar with similar tools. Beginners and nontechnical users often need more time to learn navigation, notifications, and settings. Training support mainly comes through webinars, and admins usually face the steepest setup and channel-management learning curve. Answer based on 63 reviews Getting Started and Support ### What customer support options does Discord offer, and how do users rate the experience? Discord offers 24/7 live rep support. User feedback on support is mixed: some describe fast, helpful responses, while many report slow follow-up, automated replies, unresolved tickets, and frustration with account access, billing, and appeals. Overall, support quality appears inconsistent, especially for urgent or sensitive issues. Answer based on 49 reviews Security ### How does Discord handle data security and access control? Discord uses two-factor authentication, server roles and permissions, restricted or invite-only server access, moderation tools, anti-raid safety features, and security bots to control access and protect users. Reviewers also note privacy and encryption concerns, public server risks, easier unwanted contact, and a learning curve when configuring permissions and moderation. Answer based on 49 reviews Server connection ### How reliable is Discord for servers and staying connected? Discord keeps communities connected through customizable servers, voice channels, and organized text spaces for gaming, study groups, and online communities. Many users find connections stable and easy to manage across devices, though some mention lag, busy server clutter, resource-heavy performance, and occasional network or streaming issues. Answer based on 142 reviews ## Who uses Discord? Based on Capterra reviews from the past 2 years Company size Based on 104 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 104 reviews IT & Software Development 16% IT & Software Development 16% Administrative 13% Creative & Design 10% Education & Learning 9% Others 52% Top industries Based on 104 reviews Computer Software 24% Information Technology and Services 24% Education Management 21% Entertainment 19% Other 12% ## Pros and Cons Versatile real-time communication 98% positive reviews out of 86 Most users report communication tools allow seamless, real-time interaction for personal, professional, and group conversations. Daksh S Software Developer, 1,001 - 5,000 employees. "Discord's real-time collaboration and seamless communication tools make team coordination easy." Restrictive file sharing limits 64% negative reviews out of 39 Most reviewers indicate file sharing is hindered by low upload limits and paywalls for larger files. Gregory L Manager, 2 - 10 employees. "I didn't like that some features were hidden behind a paywall, and the upload limit caused us to use GitHub for most files." Vibrant global gaming hub 98% positive reviews out of 49 Most users comment gaming community features foster connections, enable group play, and support interactive discussions. Stuart P Product Manager, 11 - 50 employees. "I really like Collaborative gaming with friends and playing online with quizzes whilst still using voice." Unresponsive customer assistance 76% negative reviews out of 37 Most reviewers find customer support unhelpful, slow to respond, and ineffective in resolving account or safety issues. Dmitry N Senior Engineer, 10,001+ employees. "No customer protection against doxxing, harassment, or financial fraud." Efficient teamwork platform 97% positive reviews out of 32 Most reviewers describe colleague collaboration as smooth, supporting project management, group discussions, and ongoing team engagement. Overwhelming notification management 77% negative reviews out of 26 Most users report notifications become unmanageable across multiple servers, causing missed messages and excessive distractions. Rekha P Seo Executive, 51 - 200 employees. "I find that Discord can be overwhelming with notifications, especially when managing multiple servers or also when I am in meeting." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Notifications 4.5 (336) 63.39% of 336 reviewers that rated this feature as important or highly important It helps you stay updated instantly on messages and alerts, with customizable settings for individuals or groups. Some users say notifications are fast and flexible on desktop, but report delays and inconsistency on mobile, especially after switching devices. Mobile Access 4.6 (329) 64.13% of 329 reviewers that rated this feature as important or highly important You get full access to Discord’s functions on your phone, letting you stay connected anywhere. Reviewers indicate the mobile app is convenient and capability-rich, but some mention occasional lag, bugs after updates, and a demanding interface for low-end devices. Real-Time Chat 4.8 (297) 66.33% of 297 reviewers that rated this feature as important or highly important Discord offers instant communication through text, voice, and media, making collaboration and socializing seamless. Users think real-time chat is fast, reliable, and interactive, with minimal delays, though large communities can sometimes make chats feel cluttered or noisy. One-to-One Messaging 4.7 (252) 63.89% of 252 reviewers that rated this feature as important or highly important With this capability, you can privately message friends or colleagues, share files, and enjoy secure, easy conversations. Reviewers appreciate its simplicity, privacy, and reliability, though some wish for advanced options like message scheduling or easier message recovery. Screen Sharing 4.3 (200) 49.00% of 200 reviewers that rated this feature as important or highly important This aspect lets you share your screen in real time for collaboration, gaming, or presentations. Some reviewers find it easy and useful, but note lower quality or lag without Nitro, occasional bugs, and better performance for gaming than business use. Group Messaging 4.7 (191) 70.16% of 191 reviewers that rated this feature as important or highly important Group messaging lets multiple people carry on a group conversation Discord 24 features An @mention is a way to tag or notify a specific person about a message/post Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Notify large groups of people simultaneously about important updates. Process of sending a large number of documents, messages or emails to multiple recipients at once Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Online forums/groups where users can ask questions, share ideas, best practices, etc. Public or private sharing of digital files such as documents, audio/video, images, and more Organize and edit a group of people's policy and members Group messaging lets multiple people carry on a group conversation You get full access to Discord’s functions on your phone, letting you stay connected anywhere. Reviewers indicate the mobile app is convenient and capability-rich, but some mention occasional lag, bugs after updates, and a demanding interface for low-end devices. Controls/tools to moderate the session Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. With this capability, you can privately message friends or colleagues, share files, and enjoy secure, easy conversations. Reviewers appreciate its simplicity, privacy, and reliability, though some wish for advanced options like message scheduling or easier message recovery. Adjust communications based on previous interactions or personal preferences Ability to see if recipient has viewed/opened the message Discord offers instant communication through text, voice, and media, making collaboration and socializing seamless. Users think real-time chat is fast, reliable, and interactive, with minimal delays, though large communities can sometimes make chats feel cluttered or noisy. It helps you stay updated instantly on messages and alerts, with customizable settings for individuals or groups. Some users say notifications are fast and flexible on desktop, but report delays and inconsistency on mobile, especially after switching devices. Timed notification for any upcoming task, deadline, appointment, or activity This aspect lets you share your screen in real time for collaboration, gaming, or presentations. Some reviewers find it easy and useful, but note lower quality or lag without Nitro, occasional bugs, and better performance for gaming than business use. Allow users to access multiple services after entering their login credentials once Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Features 4.6 (537) 4.6 Based on 537 reviews ## Pricing Value for money 4.5 (386) Free Version [View pricing plan details](https://www.capterra.com/p/240238/Discord/pricing/) Basic $9.99 Per User,Per Month Value for money 4.5 (386) 4.5 Based on 386 reviews ## Support, customer service and training options Customer Service 4.1 (345) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (345) 4.1 Based on 345 reviews ## User reviews Overall rating 4.6 Based on 537 reviews Filter by rating 5(384) 4(125) 3(21) 2(2) 1(5) Mentioned topic Sorted by most recent LV Luis V. Account Executive Broadcast Media ### "Great for team messaging, small tweaks needed." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2026 We have used Discord which is a dependable communication system that has boosted co-ordination among our sales team. It is especially helpful in cases of on-the-spot brainstorming or problem solving. But some more features, such as integration with email and more precise notifications would definitely make it better. As an intramural communications tool it is a good choice, but not a standalone tool for client communications. Pros For immediate communication with my sales team, Discord has been the place to go. Campaigns or station promotions can be created as dedicated channels to keep discussions organized, and the voice feature can be used for quick check-ins without having to schedule a formal meeting. I also like the fact that it's not too much to explain for new employees. The ability to customize with roles is a bonus to manage the access levels. Cons For me the most negative feature is it does not integrate with email seamlessly. When I'm communicating with clients I often have to copy-paste important information or approvals from discord to e-mail. This can also be overwhelming if you're on a lot of active notifications during busy promotion seasons, unless you're on the game and regularly muting the channels, which can be a bit tedious to handle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marco G. Journaliste Online Media ### "Excellente plateforme malgré ses quelques défauts " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 28, 2026 Globalement je suis très satisfait et content de cette plate-forme qui est utile au quotidien et qui permet de regrouper un grand nombre de taches en un même endroit. Pros Praticité, simplicité d’utilisation et complémentarité des outils présents sur la plateforme qui permettent de tout avoir en une meme plateforme Cons Je trouve qu’à contrario cette image « geek » qu’on a longtemps attribué à cette plateforme nécessiterait des modifications notamment sur l’organisation d’appels vidéos avec des fonctionnalités davantage professionnelles Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew M. Owner Computer Software ### "Great Community Chat tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 20, 2026 Pros Free chat/video with high quality admin controls for communities large and small. It just works for keeping connected with folks across the world Cons It's a bit complex to get started and some of the admin tooling is tricky to get right. And then there is the spam which is annoying, but Discord tries to help Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Student Higher Education ### "My Go‑To Platform for Course Help at Concordia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 24, 2026 My overall experience with Discord has been very positive. I use it at Concordia University to access my student union’s server, join the channels for each of my courses, and stay connected with other students. I really like that past students who already completed the course are active in the channels and help us with materials, explanations, and tutoring. Everything—discussions, files, group chats, and support—is organized in one place, so it makes studying and interacting with my peers much easier. Overall, Discord has been a reliable and convenient platform for communication and academic support. Pros What I like most about Discord is how easy it makes it for me to connect with other students at Concordia University. I can access my student union’s server, join the channels for each course, and get help from past students who already completed the class. I really like that everything—materials, discussions, tutoring, and group chats—is all in one place, so I never feel lost or disconnected. It makes studying and interacting with my peers a lot easier and more organized. Cons What I liked least about Discord is that sometimes the notifications can get overwhelming, especially when multiple course channels are active at the same time. If I’m not checking often, important messages can get buried under all the other conversations. Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Medina- Maldonado J. Graphic designer Graphic Design ### "My experience on Discord " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 Discord is very good for communication and collaboration with other people. It has many interesting features that make it attractive to use. I have been using discord for the past 4 years. Pros Discord is very good to communicate and collaborate with people around the world. I like the fact that it is easy to navigate. The availability of tagging is great. It’s customer support team is great. Cons Discord can be find Overwhelming especially for new users. Also there is need for subscription to have access to some interesting features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bronx B. Technical Support Specialist Computer Hardware ### "Discord delivers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 19, 2026 I use it for hours every day and it’s great! I can chat with friends and family and connect with people who I can’t see on the daily Pros I love the ability to spend time with friends that may not live near me. And the fact that I can play games with friends without using in game chat Cons I can’t name one bad thing about discord. The only time I have any issues is when my network isn’t working well but that’s not discords fault Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Peter S. Backend Developer Information Technology and Services ### "My Discord review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 it’s a great app! I really loved it and will be glad to recommend it to my fellow techies to organize there events Pros Discord is a very great app! The ability to create a community and have sections for team collaboration and also set role for users. Cons It was really difficult to navigate as a new user, if more details user manual is available it will be awesome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Damian G. CEO CTO Computer Software ### "Best Caviour " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 28, 2026 Pros Easy of use, a lot of possibilities to use it, from just creating community to just work envirement. Cons For me useless monetization like animated avatars, backgrounds etc. i get they need to finance it somehow and maybe just im not a target. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams are just work env. needed something to fullfill more places Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Content Marketing Internet ### "Ótimo canal para gerar senso de comunidade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2026 Pros Gosto muito de como ele facilita a criação de comunidades entre diversos assuntos, desde a cultura pop até temas voltados a tecnologia. Cons Vejo que ele precisa inserir algumas politicas de seguranças mais robustas pra impedir pessoas más intencionadas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Stephanie J. Assistant Entertainment ### "Cyberbullying alive on discord" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 13, 2025 No one actually monitors. they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about reporting somebody but it only works one way there's no other options and no other individuals willing to actually do the work that needs to be done. Pros It's easy to use, would be great if there's actual people monitoring issues or when you send in a report of issues that they will actually communicate with you and try to figure out a workaround, but they dont Cons Reporting issues is the waste of time, cyberbullying, harassment and demeaning comments allowed, if you tried to report a server or a user or admin you're automatically blocked and nobody replies back other than an automated system that ends up switching any active complaints to solved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/240238/Discord/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs Discord](https://www.capterra.com/compare/168668-240238/Microsoft-Teams-vs-Discord)[Slack vs Discord](https://www.capterra.com/compare/135003-240238/Slack-vs-Discord)[Telegram vs Discord](https://www.capterra.com/compare/180347-240238/Telegram-vs-Discord)[Connecteam vs Discord](https://www.capterra.com/compare/153140-240238/Connecteam-vs-Discord)[Google Workspace vs Discord](https://www.capterra.com/compare/240238-247901/Discord-vs-Google-Workspace)[Flock vs Discord](https://www.capterra.com/compare/151072-240238/Flock-vs-Discord)[Google Chat vs Discord](https://www.capterra.com/compare/175800-240238/Chat-vs-Discord)[Mattermost vs Discord](https://www.capterra.com/compare/170524-240238/Mattermost-vs-Discord) [Google Meet vs Discord](https://www.capterra.com/compare/176572-240238/Google-Hangouts-vs-Discord)[Workplace from Meta vs Discord](https://www.capterra.com/compare/168669-240238/Workplace-vs-Discord)[Webex Suite vs Discord](https://www.capterra.com/compare/237272-240238/Webex-vs-Discord)[Microsoft Viva Engage vs Discord](https://www.capterra.com/compare/227175-240238/Yammer-vs-Discord)[Bitrix24 vs Discord](https://www.capterra.com/compare/113540-240238/Bitrix24-vs-Discord)[Workvivo vs Discord](https://www.capterra.com/compare/201794-240238/Workvivo-vs-Discord)[Blink vs Discord](https://www.capterra.com/compare/173179-240238/Blink-vs-Discord)[eXo Platform vs Discord](https://www.capterra.com/compare/143787-240238/eXo-Platform-vs-Discord)