# Page 2 | Momentus Technologies Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Momentus Technologies the right Event Booking solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2403/Momentus-Technologies/reviews --- Momentus Technologies 4.3 (98) [View alternatives](https://www.capterra.com/p/2403/Momentus-Technologies/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Momentus Technologies ## Showing most helpful reviews Showing 26-50 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CT Craig T. Assistant Director of Sales Events Services Used the software for: 2+ years ### "Craig loves him some Momentus!" September 6, 2025 4.0 There's the technology side and then the business management side and there's been challenges on both fronts, especially with my company. Pricing for the software has always been difficult to nail down. Beside the total dollar amount, it's always been a bit convoluted as to how you get to the final price. I say run that proposal/invoice through your Marketing Department to see what they think about it! Pros Am I commenting on the company or a specific piece of software? Maybe I'll touch on both. I'm a fan of the software they make! I can tell that new ownership and leadership is thinking more strategically and long term. Some recent changes have been challenging; however, I like the direction they're going and it's obvious you're investing in the future. I like how customizable Momentus Enterprise is. We've taken advantage of that more than most venues I think. We worked hard to push all financial information though the system which helps us from an event management and event analysis side of things. I the ESC product a lot. Such a big improvement over the old SOP. Lastly, I really like my customer support rep! She helps us a lot and she's always very responsive. Cons Formal tech support through the Support Center is hit or miss. Sometimes it's a homerun and very helpful; however, it appears the support team is overwhelmed based on their response time. I've heard this is not the case for the Momentus Elite platform. Equal to or greater than support is the installation and onboarding of new modules and/or updates to the software. We do not look forward to the four incremental upgrades each year like we used to. It seems there's always an issue that creates problems for the end users & local admins. We've been uniquely challenged with the upgrade to Momentus Pay 2. We are now measuring the repair time on that module in "months". My sense is you've got good people working on it but the technology is so complex and integrated with outside companies that getting to final solutions has been an issue. Onboarding new clients to Momentus is a giant challenge and I advise my counterparts to be cautious because I do think it's one of your weak spots. The learning curve with Momentus Enterprise is very long. Much long than your longest onboarding schedule. Onboarding a new client to Enterprise should be thought of in years because that's how long it takes to really get there. I wish things like Crystal Reports and high level Word Merge Documents could a simplified to a point where local admins could figure that out on their own without the need for special training. Getting Momentus to spit out a great looking client facing document has always been a week spot that requires significant time and funds to commission a "Custom Report". In general, today's technology has put massive capabilities into the hands of the average user and Momentus has certainly achieved that with Views & custom fields but we're not there yet with client facing reports (created by the end user). Review Source Response from Momentus Technologies (formerly Ungerboeck) September 8, 2025 Craig, thank you for such a detailed review—and for your passion for Momentus! We’re thrilled to hear that the flexibility of Enterprise, the improvements in ESC, and the support you’ve received from your rep have all made a positive difference for your team. It’s also encouraging to hear that the long-term direction of the company and platform is resonating with you. We also really value your candid feedback. You’ve raised important points about onboarding, report creation, and the complexity of upgrades and integrations, especially around Momentus Payments. These are challenges we take seriously, and your perspective helps us understand where we need to focus so the experience is smoother for both admins and end users. Your insights on pricing clarity and client-facing reports are especially helpful—we’ll share these directly with the teams working in those areas. We’re grateful for your partnership, your honesty, and your trust as we evolve Momentus. Thanks again for takin EM Emily M. Sales Contract Administrator Events Services Used the software for: 2+ years ### "Great Product, Not a fan of UI changes" September 8, 2025 4.0 Overall I think Momentus provides a great product that helps Event management run efficiently between departments. Pros Clean, sleek look, and easy to maneuver format. Customer Support is quick to resolve issues. I think it's a great tool for what it does. Cons I really do not enjoy the most recent UI changes. It has expanded most of the features I use making them multiple pages (I.e. activities) or putting it in a place that is more hidden when before it was in your face. I find it less user friendly. Honestly although the new UI is aesthetically pleasing, it really didn't improve anything. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 11, 2025 Hi Emily, Thank you for your feedback and for being a longtime user of Momentus. We’re glad to hear you find the platform clean, efficient, and supported by a responsive customer service team—that’s exactly the kind of experience we want for all users. We also hear your concerns about the recent UI changes. While the goal was to modernize and simplify, we understand that moving features or spreading workflows across more pages can feel less intuitive, especially when you rely on those tools daily. Please submit examples of scenarios you're frustrated with using the Product Feedback tool in your resource center so we can best evaluate how to strike the right balance between design and usability, and that feedback goes directly to our product team. We appreciate your honesty and your continued trust in Momentus. We look forward to improving the platform along your side! SB Sarah B. System Support Specialist Events Services Used the software for: 2+ years ### "An essential part of our operations!" September 9, 2025 5.0 Overall, Momentus has become an essential part of our operations. It’s our primary software for event and venue management—a true one-stop shop that brings everything together in a single platform. We’ve successfully tailored the system to fit our workflows and organisational needs. Momentus empowers us to make informed, strategic decisions based on reliable data. For us, it’s more than just software—it’s our single source of truth. The customer support has been excellent. We have regular catch-ups with our Customer Success Manager, our Account Manager is always available when needed, and leaders from the executive team are genuinely open to hearing directly from their customers. Pros Momentus is our go-to platform for event and venue management. It’s a true one-stop shop—covering event planning, CRM, payments, reporting, and so much more. For us, it’s our single source of truth. From planning events and maintaining venues to making strategic decisions, we rely on the powerful analytics Momentus provides. Quality information in = quality data out! Cons A major benefit—and occasional challenge—of Momentus Technologies is its incredible flexibility and customizability. With the right strategy and governance in place, this adaptability becomes a powerful asset, allowing teams to tailor the platform to their exact needs. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 11, 2025 Hi Sarah, Thank you for such an outstanding review! We’re thrilled to hear Momentus has become your one-stop shop for event and venue management and a trusted source of truth for your team. It’s great for others to look up to you and know the platform’s flexibility, analytics, and range of features are supporting both daily operations and strategic decision-making. We also appreciate your perspective on customization—while it can require governance, we’re glad it’s become a real strength for your organization. We’ll be sure to share your kind words with our support, success, and account teams, who will be delighted to know their partnership has made a difference. We appreciate you. Thanks again for the review. KN Kathy N. Manager of Operations Events Services Used the software for: 2+ years ### "So much to learn!" September 5, 2025 3.0 Have been using it for 10+ years and 20+ by the unit. There is so much more the system could do, that we don't even access. Pros Event Management - use of Activities as an internal communication tool. Ability to track and detail and actions. Cons Did not like the upgrade and timing. Noting over time have gotten used to the changes. Still would prefer some changes be made (option to have scripting show below vs. to the side) We don't care for the email function, so still do double entry. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 8, 2025 Kathy, thank you for taking the time to share your experience—and for being with us for more than a decade! We’re glad to hear how valuable the event management tools, activity tracking, and internal communication features have been for you and your team. We understand your point about upgrades and timing. Adjusting to new layouts like scripting placement or the email functionality can feel disruptive, and feedback like yours helps us shape improvements. We’ll make sure your input is shared with the product team as they continue refining the interface. Thanks again for sharing your feedback. PD Paula D. Guest Services Resentative Events Services Used the software for: 1-2 years ### "Pleased with Momentus" September 8, 2025 5.0 Good program to work with, easy to understand and use. Has space for all we need to have to put our shows together Pros For me, I just look up the shows we have to find out the information we need to know for ticket sales. I find the program easy to work with. I love the availability of the calendar and then how we can write in all the info we need for the show and follow up afterwards. Cons Really do not have any issues. I personally would change some of the info to the order in which I use it instead of so many tabs, but its easy. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 9, 2025 Paula, thank you for such a positive review! We’re glad to hear that the calendar and show details are making it easy for you to find the information you need for ticket sales and follow-ups. It’s great to know the platform feels straightforward and gives you the space to keep everything organized for your shows. We appreciate your note on the order of information and tabs—those little things can make a difference in day-to-day use, and feedback like yours helps us think about ways to make navigation even smoother. Thanks again for the feedback and review! DC Danielle C. Event Coordinator Facilities Services Used the software for: 1-2 years ### "Average Experience" September 8, 2025 3.0 Overall my experience with Momentus was average. The platform provides good generic event management needs, but the navigation is a bit tricky. The system feels outdated and could use a huge "face-lift". Pros I like that Momentus allows the option to upload documents, archiving any important information needed to be seen across teams. It was a great tool for successful event management. Cons Momentus user interface is a bit weak. It often posed confusing user needs and was overly complicated in areas. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 11, 2025 Hi Danielle, Thank you for sharing your experience. We’re glad to hear that features like document uploads and archiving have been valuable for keeping your team aligned and supporting successful event management. At the same time, we hear your concerns about the interface and navigation. If the system feels confusing or outdated, that’s on us to improve, and your feedback reinforces our focus on making the platform more intuitive and modern. We’re committed to evolving Momentus so it not only meets your event management needs but also feels simpler and smoother to use every day. We appreciate your honesty and the chance to learn from your experience. LC Loredana C. Finance Director Consumer Services Used the software for: 2+ years ### "Great experience" September 25, 2025 5.0 Great experience within the entire platform, easy to find information, easy customization and great customer support Pros One stop only for all business needs, great customer support, built up capabilities of creating your own titles within the platform Cons Not very user friendly but with practice is becomes easier to access needed information especially for users that don't have accounting background. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 29, 2025 Hi there, Thank you for the wonderful review! We’re glad to hear that Momentus has become your one-stop platform for business needs and that the customization options and customer support have been valuable for you and your team. We also appreciate your perspective on usability—especially for users without an accounting background. It’s helpful to know where the learning curve feels steep, and your feedback guides us as we work to make the platform more intuitive for all users. We’re grateful for your partnership and thrilled to know you’ve had a great experience with Momentus. Cheers to you! SG Stephen G. Sr Event Services Manager Hospitality Used the software for: 1-2 years ### "Sr. event manager " September 5, 2025 1.0 OK, you get used to the speed of the software. The changes may make it look pretty, but the functionality is still an issue. Pros I can't think of anything. I guess one gets used to it and the software. I don’t have much to say about it. Cons It has too many clicks to get things done. It takes too much time to get things done. IT is not user-friendly Review Source Response from Momentus Technologies (formerly Ungerboeck) September 8, 2025 Stephen, thank you for taking the time to share your honest feedback. We’re sorry to hear that your experience with Momentus hasn’t met your expectations, especially around ease of use and the number of steps it takes to complete tasks. We’d also love the chance to connect with you more directly to learn about the specific workflows that feel cumbersome. Could you submit a support ticket the next time you feel like you're clicking too much to complete a task? Often there are ways to streamline setup or shortcuts that can reduce clicks, and if not, your feedback helps us push harder for changes in the product. Thank you again for being open with us—we truly appreciate it. MR Miguel R. Public Safety Supervisor Events Services Used the software for: 2+ years ### "Toggle Button Suggestion" September 16, 2025 4.0 I believe it is a great value for what it is worth. Especially when it comes to booking questions and customer support, Momentus is the go to. Pros I like how useful it is. It provides a lot of information for future and current events when customer’s call with inquiries. Cons How you have to scroll down to the page in order to get to the day of the month. If only there was a function that you can toggle on and off that when toggled on the website scrolls automatically to the “day” of the month. For instance, if today is the 16th the website would scroll down to the 16th day of the month after logging in. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 19, 2025 Hi Miguel, Thank you for the great review and for sharing such a thoughtful suggestion. We’re glad to hear Momentus is your go-to tool for event inquiries and customer support. Your idea for a toggle that scrolls directly to the current day is a smart one. Highly recommend submitting that idea view the Product Feedback tool in your Resource Center. That ensures our product team gets it! Thanks again for the review! SI Spencer I. Finance Assistant Entertainment Used the software for: 6-12 months ### "Streamlined, Inclusive, and Easy to Use" September 5, 2025 5.0 ’s much more user-friendly than our previous software, making daily tasks easier to manage. I especially appreciate the inclusion of Jewish holidays in the pre-loaded calendar — a thoughtful and helpful touch. Overall, it’s made our operations smoother and more inclusive. Pros Switching to Momentus Technologies has been a fantastic upgrade for our theatre operations. Compared to the software we previously used, Momentus is significantly more user-friendly. The interface is intuitive, making it easy to navigate and train new staff quickly. Tasks that used to feel cumbersome are now streamlined and efficient. One feature I especially appreciate is the inclusion of pre-loaded holidays — and even more so, the fact that Jewish holidays are thoughtfully included. This attention to detail reflects a level of inclusivity and awareness that makes scheduling and planning much easier for our team. Overall, Momentus Technologies has made a noticeable difference in our workflow, and I highly recommend it to any organization looking for reliable, user-centric event management software. Cons Integrating Momentus with other legacy systems or third-party tools might require extra effort or technical support. Review Source DL Dave L. Chief Engineer Events Services Used the software for: 6-12 months ### "Momentus changes." September 8, 2025 5.0 It has been a learning curve, but I really like it now that we are used to it, and it is very user friendly. Pros The ability to combine event functions and work orders and sales Ect. Momentus really streamlines the whole process. Cons I wish the Calander of bookings showed info up front like move in days and spaces, and possibly who's event it is. Review Source Response from Momentus Technologies (formerly Ungerboeck) September 9, 2025 Dave, thank you for the great review! We’re glad to hear that combining event functions, work orders, and sales in one system has helped streamline your process and make things easier day to day. We also appreciate your feedback on the calendar view. Having key details like move-in days, spaces, and event ownership visible at a glance is a smart suggestion, and we’ll be sure to share it with our product team as we continue to refine the experience. We think you're going to like a couple new items we have on our product roadmap. Have a fantastic day (because why not?). eS ernie S. General Manager Entertainment Used the software for: 1-2 years ### "My experience thus far" April 27, 2025 5.0 As mentioned before, we have been with this company, since it was "eventBookings, then Ungerboeck and now momentus. What has been consistent, has been there overall response time and patience for ensuring a positive experience with the software Pros Though we have been long time clients of Ungerboeck, then to Momentus, I have appreciated the support we have received this far getting accustomed to the new system. Cons The product is still in it's infancy, so looking forward for Momentus to be able to adapt to each client's needs, they are still working out some kinks in order to be able to accomplish that. e.g there are steps that are created for for larger clients, that are embedded into the smaller client's platform, that can't be used, but you still must fill in the box. Review Source RP Rory P. Operations Assistant Events Services Used the software for: 2+ years ### "Momentus Experience" May 19, 2025 4.0 Momentus has been a useful tool to streamline event operations Pros User friendly interface, export functionality and data export tools Cons Momentus has quite a learning curve when starting out Review Source SM Shannon M. Lead Box Office Associate Entertainment Used the software for: 1-2 years ### "Helps me complete my Events" May 16, 2025 3.0 Overall, I find Momentus easy enough to use, I do not personally use it on a daily basis, but do need information to process my events on at least a bi-weekly basis. Pros Momentus is nice to see all of our events in one place, I can look at the calendar and view all of our upcoming performances, as well as pull up a select account to view contract information, which helps me to complete my job tasks. Cons I don't love the home scree interface. Especially since the update. It is too cluttered. Switched from [EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/) Upper Management made the decision to switch from EMS. I did not formally use EMS, but what I heard it was extremely hard to use EMS, and we wanted something more user friendly! Review Source LB Letícia B. Remote freelancer Human Resources Used the software for: Less than 6 months ### "Excellent software for any type of event" April 23, 2025 4.0 The software is very practical and easy to use, it offers great support and customer service, overall I am very satisfied with the platform and recommend it. Pros It works for any type of event, the software has a fully customizable tool allowing us to adapt it according to our needs. Cons Like any other platform, Momenus Technologies has its advantages and disadvantages. It is not allowed on all the devices I use and it needs to improve the issue of sending reports. Review Source CO CHRISTOPHER O. Operations Manager Entertainment Used the software for: 1-2 years ### "OK Venue Management" January 7, 2025 3.0 Not super great, customer service is fine, sales and early integration were good. continued development is lacking Pros Good Calendar system, integrated task management Cons Document management is clunky, too many steps, no direct open/save path. Tessitura integration was terrible. Review Source JG Juliana G. gerente Executive Office Used the software for: 6-12 months ### "De um voto a Momenus Technologies" April 17, 2025 4.0 O suporte ao cliente e a praticidade, já são feedbacks suficientes pra conquistar qualquer pessoa. Pros Somente fato de ser uma plataforma de tecnologia de eventos do mundo, e pratica. Cons Não é permitido em todos os aparelhos que eu gostaria de utilizar, mas ainda indico Review Source BB Blake B. Coordinator Events Services Used the software for: Less than 6 months ### "Momentus makes it easy!" June 5, 2025 5.0 Extremely positive, very good experience using it. I would recommend this product to everyone that I can. Pros I loved how momentus made managing my calander and events with such simplicity. It really made it very easy to do! Cons The products are a little tough price wise compared to competitors, however. It is very much worth the cost! Review Source KP Katie P. Head of sales and events Hospitality Used the software for: 6-12 months ### "My experience with Priava " December 24, 2024 4.0 Basic event software system, very expensive for what it is in comparison to competitors Pros Easy platform to navigate, user friendly userface Cons The lack of detail and options with reporting Review Source LR Laynne R. Servições em geral Health, Wellness and Fitness Used the software for: I used a free trial ### "Minha experiência " March 17, 2025 5.0 Pros Que dá pra fazer qualquer tipo de evento Cons Não é permitido em todos os aparelhos que ultilizo Review Source LW Lyse W. Assistante admin Program Development Used the software for: I used a free trial ### "Très bien, très bonne expériance" April 2, 2025 5.0 Je suis très satisfaite du logiciel. Je recommande Pros Très bonne prise en mains, bonne communication Cons Manque de paramètre ajustable à notre guise Review Source JS Jenny S. Lambeau Field Events Administrator Entertainment Used the software for: 1-2 years ### "Very Happy!" November 13, 2023 5.0 Overall the software is GREAT. It can do so much and its user friendly! Our events team uses this for our 800+ events a year that we book/manage. Pros I really like the customer service we receive with Momentus. Its also really easy for me to use and build our menus/rooms/etc. Along with quick reference to reports on our Dashboards that can be very customized. With my knowledge we can use the software the best we can and not have to reach out and have Momentus do all the little updates to menu items, etc. Cons The overall annual cost is our highest budget item for our department. Reason for choosing Momentus Technologies Same response as my Switch response above. Switched from [Delphi](https://www.capterra.com/p/211093/Delphi/) Delphi, at the time, didn't have accurate reporting and we liked the reporting best from Momentus. Delphi was less clicks for coordinators when detailing events, and Momentus was triple the clicks to detail. But overall it was for the reporting purpose we chose this software. Review Source Response from Momentus Technologies (formerly Ungerboeck) December 4, 2023 Thank you for leaving us a great review! Our customizable dashboards aim to provide quick and tailored insights, empowering users like you to access vital reports effortlessly. We're glad our system's design allows you to leverage your knowledge effectively. We're here to support you every step of the way! CR Chateubriand R. Systems Analyst Hospitality Used the software for: 2+ years ### "My excitement for Momentus (formerly Ungerboeck) 101" November 13, 2023 4.0 My overall experience is two-fold. I was a user of the software for many years starting back in 2010 at another convention center. Once I arrived in DC, I was an advocate for this system. Once we got the system, serving on the team to implement it, was very rewarding. Currently, as the Systems Analyst in our Technology Department, I work with a wonderful team of staff at Momentus Technologies to continue pushing the system forward to maximizing our efforts to create the best user experience for our organization. Pros What I like most about Momentus Technologies is its flexibility. I think the system offers users the ability to create customizable fields and views to provide a good user experience. Momentus Technologies is a robust system, so having the ability to break the system down into sizable and usable chunks is an excellent way for individuals to learn the system quickly. Cons I believe the greatest asset to Momentus Technologies (formerly Ungerboeck) is also one of its greatest weaknesses. This is what I like least about the system. As a former user, now the Systems Analyst, it is very difficult to explain why some parts of the system is not customizable when it makes sense that these areas should connect. Maximizing the user experience sometimes becomes difficult because of those limitations. Alternatives considered [Concentric](https://www.capterra.com/p/199900/Concentric/) Review Source Response from Momentus Technologies (formerly Ungerboeck) December 4, 2023 Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our system's flexibility and customizable features. We're committed to continuously improving and providing a user-friendly experience. Thank you for choosing Momentus Technologies! LV Laura V. Director of Event Sales Performing Arts Used the software for: 1-2 years ### "VenueOps is the best!" October 10, 2019 5.0 VenueOps has changed the way we communicate in our organization. Everything can be entered in the event so everyone can stay up to date with the details. We rely on it heavily for our calendars too. People no longer have the excuse that they didn't know what was going on with an event. Pros This software is extremely easy to use. The implementation was very quick and it was easy to train our staff and get them on board. We use it for everything - scheduling, quotes, invoices, event detailing, event orders and final settlements. I couldn't be happier with our choice. Cons I wish that we had the capability to create our own reports instead of asking their team to configure the different things that we need. I would like to customize my reports by selecting different options (room usage, days of week, inventory usage, etc.) Reason for choosing Momentus Technologies Ease of use, customer service, unlimited licenses and overall ability to use it for so many different functions. Switched from [EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/) We needed something that was cloud-based and that was more user-friendly so that everyone in the organization would be willing to use it. Review Source Response from Momentus Technologies (formerly Ungerboeck) June 2, 2020 Hi Laura! We so appreciate you taking the time to share your thoughts, and we're SO glad to hear that you use VenueOps so comprehensively, and couldn't be happier with your choice! Your feedback is incredibly valuable in guiding the development of VenueOps and our Help Desk, especially in our efforts to make reporting easier! We're currently working towards providing clients with more tutorials and resources about managing reports and the event list views. Report creation will always have a learning curve due to the highly technical nature of it, but our event list views offer an easier way to filter and export data in spreadsheet format, so we are looking at ways to improve this feature and provide more options and flexibility. Thanks again for your feedback!! As always, we welcome any questions or further suggestions at success@eventbooking.com or (+1) 865.966.4900!! Sincerely, The EventBooking Team GL Gina L. Event Coordinator Insurance Used the software for: 2+ years ### "Great software for our business center" October 20, 2020 5.0 It was a game-changer for us. Put all our service departments into one resource accessible to all at any time. After having the software for five years, we purchased the advance care plan. This gives us a designated customer service member that has helped us make the most out of the software as we are self-supported and do not rely on additional resources from IT. And we can still make it work! As we change, the software changes with us. Pros This software is totally customizable. It doesn't matter how small or large your business, there's a way to adapt it to exactly what you need. Plenty of reporting options are built into the software that adapts to give the supporting departments what they need with no additional or different input from the event planners. We are a company with a business center that is used for internal and community events. We have used the software for as little as 2 person meetings to events with well over 1000 people using the same process flow. They also have a great support website with a knowledge center and community based help center. Makes it easy to access information on tips, tricks and best practices at any time. Software updates have been easy to deploy and mostly seamless. Cons It did take some time and additional resources to implement but that was due to the complexity and building it to our needs. It is not an "out of the box" product - also the beauty of it! Also the individuals users need to change their passwords often (about every 90 days). That seems to be excessive and when running 2 or 3 shifts the timing to get a reset link may not be ideal. Reason for choosing Momentus Technologies Customization and the in-depth program, capabilities and extensive support. Gave us the ability to grow the software as our business grew. 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