# Cubbo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cubbo the right Inventory Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/240313/Cubbo/reviews

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Cubbo

4.5 (22)

[View alternatives](https://www.capterra.com/p/240313/Cubbo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Cubbo

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

Jacobo S

CEORetail, 51 - 200 employeesUsed the software for: 6-12 months.

“The software integrates easily with many e-commerce platforms and allows you to have all the inventory in a single place“

October 13, 2022

Jacobo S

CEORetail, 51 - 200 employeesUsed the software for: 6-12 months.

“We cannot control sale price from the OMS“

October 13, 2022

AM

Alex M

COOConsumer Goods, 51 - 200 employeesUsed the software for: More than 2 years.

“Intuitive! and complies its operational functions and gives you visibility of what you need“

March 19, 2022

AP

Armando P

ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“How easy it was to integrate to my ecomemrce platform, and the fact it is a quick platform“

March 17, 2022

ID

Ignacio D

CEORetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“Easy integration with shopify and user friendly“

March 17, 2022

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jacobo S.  
CEO  
Retail  
Used the software for: 6-12 months

### "Great Technology! Great Team! Efficient operations!!"

October 13, 2022

5.0

Pros

The software integrates easily with many e-commerce platforms and allows you to have all the inventory in a single place

Cons

We cannot control sale price from the OMS

Review Source

JL

Jorge L.  
Founder & CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "The strategic partner we can't go without"

March 17, 2022

5.0

Pros

Cubbo has allowed the team at Cero Degrees North to focus on bringing the best products to our clients by reliably solving for us the head-breaking challenge that is e-commerce logistics; inventory management, pick & pack (without errors), shipment tracking, and sky-rocketing shipping costs.

Cons

One thing we would love to see in the future is the ability to ship items back to Cubbo for Clients that ordered the wrong size, and for those items to be repackaged and stored in inventory "as new" (for a fair fee)

Alternatives considered

[Skydropx](https://www.capterra.com/p/216853/Skydropx/)

Reason for choosing Cubbo

Cubbo reliably and efficiently solves far more issues than available alternatives in the same market.

Review Source

Response from Cubbo

March 24, 2022

Jorge, thanks for the feedback. We have a strong returns & devolutions module, where we can generate prepaid shipment labels. In terms of repackaging the product we will see how we can collaborate.

JLM

Jorge Luis M.  
Consumer  
Food & Beverages  
Used the software for: 6-12 months

### "Unprofessional Service and Disrespectful Treatment of Customers"

September 29, 2024

1.0

My experience with Cubbo has been overwhelmingly negative. The delivery drivers are unreliable and often create excuses to avoid completing deliveries, leading to unnecessary delays. Their lack of professionalism, combined with the inability to easily report dishonest behavior, makes dealing with the service extremely frustrating. Instead of resolving issues promptly, the company simply reschedules deliveries, wasting the customer’s time. It’s a disrespectful and inefficient service that has caused significant inconvenience.

Pros

The tracking system allows you to monitor your deliveries in real-time, which can be helpful to know where your package is.

Cons

The couriers are consistently unfriendly and unprofessional. They often make excuses to avoid completing deliveries and reschedule them instead. In one instance, a driver made me wait in the rain for over 30 minutes, requested my location multiple times, and after I provided detailed directions and videos showing my home’s accessibility, he claimed he couldn't access the property. Additionally, there is no clear and straightforward way to report false claims by drivers, which makes the entire process frustrating and disrespectful towards the customer.

Review Source

AR

Alejandro R.  
Supply Chain Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great software, needs some improvement"

March 17, 2022

4.0

It has been great working with cubbo since the beginning, we have reduce our internal labor costs thanks to the integration with Shopify, also we have reduce fulfillment costs and storaging costs more than we even expected. The comunication with them is really aesy and fast response. Overall it has been a really good experince having them as our logistic partners.

Pros

The integration with our e-commerce platform was really easy, it is also user friendly and easy to learn. You can manage all the orders and see the status in real time, The customer service is good.

Cons

There is room for improvement mostly on analyitcs, for cubbo to be the whole package it needs to have KPIs graphics, downloadable data (not only the inventory but orders data), a friendñy dashboard and also a menu that helps configure the users as an administrator (nowadays cubbo controls all this and as a client you can't move anything af those permits by yourself)

Review Source

Response from Cubbo

March 24, 2022

Alejandro, we take this feedback very seriously. We have already deployed the Dashboard to check the operational performance live and we will develop the features to export the data in a xls file + the admin. Meanwhile, you can always ask our team of customer success

pU

paulina U.  
Head Operations  
Sports  
Used the software for: 1-2 years

### "Cubbo 360 software solution for e-commerce "

March 23, 2022

4.0

The software solution is very convenient. Support is also very good. Price wise they are very competitive

Pros

The integration was very easy and low maintenance. Beautiful interface Features keep improving Full process visibility Good ticket solving

Cons

Some of the troubleshooting errors form orders are still a little manual Wish the client fields within the orders were be more customizable

Review Source

Michelle R.  
Founder and CCO  
Consumer Goods  
Used the software for: 6-12 months

### "Cubbo as the best 3PL solution"

March 17, 2022

5.0

4\. My overall experience has been great, they have solved efficiently the delivery logistics for my business. Thanks to Cubbo we are delivering our product in record time.

Pros

I like that is very user friendly, easy to use and the information displayed is accurate, and the integration with my shopify store works perfectly.

Cons

I would only add the option to download the excel file that includes the following information of the orders that are being fulfilled by Cubbo such as: shipping company, tracking number, order number, name, products, and shipping address.

Review Source

MG

Melissa G.  
Logistics Expert  
Retail  
Used the software for: 6-12 months

### "Cubbo review"

April 7, 2022

5.0

Its been a good one.

Pros

The order creation feature is one of the most useefull ones, and the integration with the different shipping methods

Cons

I do not love the address form whitin the order and the fact that the list of orders is not adjusted to the screen, so you have to scroll left and right to find the other options button (3 dots) . Im not sure if there is mobile ap., that would be awesome. I suggest to add a function whithin one order window to ask for help, for that specific order.

Review Source

ER

Eduardo R.  
Operations Manager  
Cosmetics  
Used the software for: 6-12 months

### "Cubbo is the best fulfillment company that Nuda est ever has!"

March 17, 2022

5.0

Pros

Before Cubbo, other company offered fulfillment service but did not meet our expectatives like: customization, use our own boxes, create kits, etc. And Cubbo gave us a super platform to manage the ordens.

Cons

Cubbo is growing up every day and give us updates to improve the platform. But the least like of the platform is that Cubbo doesn't give us any indicator to take decision of our logistic.

Review Source

GL

Germaine L.  
Executive Administrator  
Hospitality  
Used the software for: 6-12 months

### "A great Idea"

January 8, 2023

3.0

It has been a very problematic experience. I often miss orders when an item is out of stock because the ticket won't print. It was a really great concept that seems to need a little bit of work.

Pros

I liked that it is able to several applications and manage them all in one spot.

Cons

A lot of glitches, I am having a lot of data synching issues, Marking items out of stock is repetitive

Review Source

AM

Alex M.  
COO  
Consumer Goods  
Used the software for: 2+ years

### "The Good partner"

March 19, 2022

5.0

Excellent! We were a company with very little experience in the Mexican market and the truth is that they helped us a lot to grow, therefore the most important thing has been the Cubbo team; willing, helpful, dedicated...

Pros

Intuitive! and complies its operational functions and gives you visibility of what you need

Cons

Don't have a routing system, choose the best courier depending of delivery ratio, cost per Postal code

Reason for choosing Cubbo

\-

Review Source

Response from Cubbo

March 24, 2022

Alex! Thanks a lot for the review and the years working together. We do have automatic routing based on performance and cost, I'll search for you, but we are saving between 15-20% for doing this.

PN

Pedro N.  
CEO/Co-founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "3 meses de uso"

March 30, 2022

5.0

En general muy bien funciona muy bien la plataforma y nos ha ayudado en parte de nuestras operaciones

Pros

La integración con Shopify está muy bien desarrollada muy fácil de hacer la conexión y sincronizar la plataforma con nuestra tienda

Cons

Nos causa problemas cuando la gente ordena inventario que hay en ciudad de México pero no tenemos en Monterrey o algunos productos están en Monterrey y otros en ciudad de México lo cual generó envíos en los que tuvimos que mandar unos productos desde México y otros desde Monterrey incurriendo en doble costo creo que debería de haber una manera de saber qué inventario hay en cada almacén y separar los pedidos en los estados que atiende nuestra tienda en Monterrey si quieres pedir hacia allá que te diga que no hay inventario en Monterrey pero es algo creo un poco difícil de hacer con Shopify dado que Shopify ve el inventario completo de todos los almacenes pero tendríamos que buscar una manera de resolver para no incurrir en varios costos de envío

Reason for choosing Cubbo

Los conocimos antes y me gustó la integración que tenían con Shopify

Review Source

dF

dirce F.  
Ecommerce Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Cubbo es nuestro aleado "

March 17, 2022

5.0

Hemos notado que nuestras entregas a los clientes finales han mejorado . Son entregas rápidas, seguras y mejoraron la calidad de entrega del producto .

Pros

Cubbo es una plataforma que te facilita el proceso de fulfillment con tus clientes finales. Facil de usar, rapido y eficaz.

Cons

El tiempo de respuesta sobre dudas de la plataforma puede tardar un poco . Cuando hay promociones como Hot Sale o Buen fin , las paqueterías tienden a tener muchos errores de entregas.

Review Source

Response from Cubbo

March 24, 2022

Thanks for the feedback Dirce We totally agree with this, and we are working on make automatic "blacklist" based on negative performance on carriers.

GR

Gabriela R.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Simple and efficient "

March 17, 2022

4.0

Cubbo has solved our logistics and fullfilment needs making it easier to focus on business development

Pros

This software has helped us manage our inventory in a simple way as well as shipments and order tracking. It is easy to use, intuitive and friendly

Cons

There are some features that I would like added like the ability to sort inventory by units or filter orders not just by order number but by date or purchased products

Review Source

RH

Rosario H.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Buen producto, un par de sugerencias"

March 17, 2022

4.0

Pros

Facil de usar y sencillo. La integracion fue rapida. Buen equipo de soporte.

Cons

No se pueden eliminar o esconder productos del inventario y hay varios productos que ya no manejamos y siguen ocupando espacio y se marcan como productos sin stock, no se ve tan limpio. Las notas de pedido no se registran, entonces si clientes especifican horarios de entrega o dan referencias adicionales, estas no llegan a la paqueteria.

Review Source

SG

Sandra G.  
ATC Platanomelon  
Retail  
Used the software for: 1-2 years

### "Buenos procesos"

March 23, 2022

5.0

Pros

No me encanta que se actualiza frecuentemente

Cons

Lo que mas me gusta es la informacion completa y en el menor tiempo posible, que ademas puedo accesar con facilidad a las guias y retornos

Review Source

LF

Laura F.  
Head of expansion  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Really good experience"

March 30, 2022

5.0

We are very happy to have found a partner like them in Mexico. They have a great team of experienced professionals who help us in our day to day and who have made our implementation in the country very agile and simple.

Pros

This software accomplish all basics for operations & it's intuitive

Cons

Needs to be integrated with different marketplaces

Review Source

AP

Armando P.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Awesome experience"

March 17, 2022

5.0

Easy to use, effective solution to my logistics needs

Pros

How easy it was to integrate to my ecomemrce platform, and the fact it is a quick platform

Cons

Maybe pricing could be clearer, other than that everything was great.

Review Source

RC

Rodrigo C.  
Desarrollador web  
Retail  
Used the software for: Less than 6 months

### "Rápido para trabajar"

March 17, 2022

4.0

Me gusta, a comparación con otras app web, Cubbo es muy completo y la integración con Shopify es completa.

Pros

Lo que me gustA más es sus funciones completas. Trabajamos con Shopify y la integración es muy completa, permite hacer de todo y mostrar todo tipo de estados. El soporte es maravilloso.

Cons

Tal vez es un poco confuso, es decir, la navegación en su aplicación web no es muy entendida. Debería ser más ordenada y más clara pero cuando uno ya lo conoce, es fácil. Al principio no.

Reason for choosing Cubbo

La integración con Shopify es completa.

Review Source

SS

Sebastián S.  
Boss  
Education Management  
Used the software for: Less than 6 months

### "La mejor compañía en almacenamiento y distribución de paquetes "

March 17, 2022

5.0

A comparación de la empresa con la que estaba aliado comercialmente es 1000 veces mejor. Rápida, eficiente, sin errores de empaquetado.

Pros

Es muy intuitivo y rápido, fácil de manejar y el soporte es tremendo.

Cons

Podrían generar una appa para mayor eficacia.

Review Source

kL

karla L.  
ECOMMERS MANAGER  
Apparel & Fashion  
Used the software for: I used a free trial

### "better ecommers experience"

March 17, 2022

5.0

I am very happy to meet cubbo, it has also given me the opportunity to learn about new ecommers tools because it has been incredibly developed

Pros

the possibility to having control of the logistics process and timely monitoring of our customers

Cons

inventory is not very accurate, because it generate BO

Review Source

Response from Cubbo

March 24, 2022

Karla, we take this feedback very seriously, we understand that we could have generated BO but we have root solved this.

ID

Ignacio D.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Good job"

March 17, 2022

5.0

Pros

Easy integration with shopify and user friendly

Cons

More visibility over the inventory. The rest is perfect.

Review Source

SA

Sergio A.  
CFO  
Consumer Goods  
Used the software for: Less than 6 months

### "Precisión y Velocidad"

March 18, 2022

5.0

Muy buen partner!

Pros

Hemos tenido ahorro en costos trabajando con Cubbo. Estamos muy contentos con la precisión y Velocidad de trabajo de Cubbo

Cons

No tenemos ninguna queja del servicio, todo OK.

Review Source

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