--- title: "arztkonsultation.de Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about arztkonsultation.de Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/240360/arztkonsultationde/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # arztkonsultation.de Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) arztkonsultation.de ## What is arztkonsultation.de? A certified high security video consultation suite for doctors and psychotherapists. ## What is arztkonsultation.de used for? [Telemedicine](https://www.capterra.com/telemedicine-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for arztkonsultation.de?[Manage this product listing](https://www.g2.com/products/arztkonsultation-de/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### arztkonsultation.de 4.8 (5) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price €19 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.6 (568) Value For Money 4.2 (5) Value For Money 4.3 (449) Customer Service 4.8 (5) Customer Service 4.3 (557) ## arztkonsultation.de alternatives [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (279)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/240360/arztkonsultationde/alternatives/) ## FAQs about arztkonsultation.de Overview ### What company size and specific industries is arztkonsultation.de built for? arztkonsultation.de is designed for healthcare professionals, pharmacies, and healthcare-related insurance organizations in Germany. It is best suited to healthcare sector providers of any company size that need secure video communication for patient or client interactions. Features and Usability ### What are the key features of arztkonsultation.de? arztkonsultation.de offers appointment scheduling and management, calendar management with sync, and recurring appointments for medical bookings. It also includes two-way audio and video, video conferencing, virtual waiting room, chat and messaging, reminders and notifications, customizable forms and templates, document storage, reporting and statistics, and secure data storage with access controls. Integrations ### Which third-party tools and platforms does arztkonsultation.de integrate with? arztkonsultation.de connects natively to eTermin for appointment scheduling integration. Getting Started and Support ### What training and onboarding options does arztkonsultation.de offer? arztkonsultation.de provides in person training, live online sessions, webinars, documentation, and videos. In person training and live online sessions support guided setup, webinars cover structured instruction for groups, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does arztkonsultation.de offer? arztkonsultation.de provides email/help desk, FAQ/forum, knowledge base, and phone support. It offers clear self-service resources for common questions, plus direct contact options for more specific issues. No reviewer feedback is available on response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,618 Telemedicine reviews Capterra reviewers highlight these as the features buyers care about most when choosing telemedicine software: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) arztkonsultation.de supports **Two-Way Audio & Video** and **HIPAA Compliant**, covering two of the top capabilities buyers look for in telemedicine software. However, it does not include **Charting**. Instead, it offers other important features that reviewers also value, including **Video Conferencing** (**57%**), **Appointment Management** (**54%**), and **Appointment Scheduling** (**51%**). These features help providers run virtual visits securely, coordinate patient bookings more efficiently, and keep daily operations organized, allowing teams to deliver care with less administrative friction. Two-Way Audio & Video 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa HIPAA Compliant 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Video Conferencing 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Appointment Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar For Medical Purposes 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Intended for medical use such as diagnosis, treatment, and consultation arztkonsultation.de 39 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Communicate using direct chat or messages within the system Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Reminders sent via email Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.2 (5) Free Trial Basic €19.00 Flat Rate,Per Month Advanced €49.00 Flat Rate,Per Month Professional €249.00 Flat Rate,Per Month Value for money 4.2 (5) 4.2 Based on 5 reviews ## Integrations [ eTermin](https://www.capterra.com/p/188696/eTermin/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Verified Reviewer Berater Used the software for: 1-3 years ### "Sehr gute telemedizinische Lösung für diverse Anwendungsfälle" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2023 Durchdachte Lösung für viele Anwendungsfälle Pros Einfach und überall anwendbar. Keine Wartungskosten oder Aufwände. Sehr sicher und datenschutzkonform Cons Optik könnte an manchen Stellen moderner sein und einige Funktionen fehlen mir persönlich Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dipl.-Psychologin Used the software for: 3-5 years ### "Schneller Zugriff auf Termine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 31, 2023 Der Vorteil besteht darin, dass ich vorzeitig planen kann und auch der Klient schon im Vorfeld einen festen Termin für die Videosprechstunde hat. Pros Die Terminvergabe mittels TAN an den Videocall-Teilnehmer Cons Das kann ich derzeit nicht beantworten, da ich durchweg zufrieden bin. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Die perfekte Online-Sprechstunde" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2024 Die perfekte Lösung für meine Anwendung. Pros Zuverlässigkeit der Software, die auch für Laien schnell zu erlernen ist. Falls es doch mal hängt, gibt es schnellen und erstklassigen Support. Auch der Preis ist unschlagbar. Cons Zuletzt keine Beanstandungen mehr. Anfangs gab es immer wieder mal Probleme mit der Software, die aber schnell gelöst wurden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Psychotherapeutin Used the software for: 3-5 years ### "Alles perfekt " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2023 Mir gefällt die Platform sehr gut. Pros Mir gefällt die Grafik- übersichtlich, clean. Ich mag auch das virtuelle Wartezimmer für die Patienten. Super ist es, dass man inzwischen Konferenzschaltungen mit Kollegen haben kann! Cons Das man mit einem älteren Browser Probleme bekommen kann. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Psychotherapeut Used the software for: 3-5 years ### "Bewertung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 11, 2023 Pros Klare Oberfläche, intuitive Bedienung, Speicherung der Nutzer Cons Name zu "Arztlastig", schließt irgendwie Psychologen aus Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.